This hotel has gone so far downhill over the last 10 years I couldn’t believe it! My room was dirty, the front desk never had a blanket brought to my room after I said I was cold. There was a lot of noise at 6 am including several barking dogs in a room next door! I thought let’s weren’t allowed. Next time I will stay elsewhere. There was nothing healthy for breakfast everything Pre-packages and full of sugar and preservatives! Thank goodness for a banana! You could at least get yogurt. I’ve stayed here about 8 times and this was my last
Hotel was ok. Grocery store, CVS, and restaurant within walking distance was a plus.
Dirtiest hotel room I ever stayed in. No real service due to COVID they said. My feet were almost black on the bottom just from walking around in the room
This is an extended stay hotel which is a bit dated. We had to get new key cards each day because they stopped working. Strange air freshener? Closet door was defective. Location convenient to downtown Sacramento as well as Arden/Arcade.
No service and they said this was due to COVID. No towel service. No service at all. There were long hairs on my pillow from whomever. Not sure they even changed the sheets from the person before! It was gross. My feet got dirty on the bottom from walking around the room barefoot.
I stay in the third floor I can hear the noise upstairs people walking, The kitchen sink is block I cannot use the dishwasher it’s not working The service is great when you ask for new tower, people are friendly the front Dess are good I like it, and they have breakfast in the morning
Great location.
Dump
I called to confirm my reservations prior to leaving, verifying / confirming they were paid for in advance and was informed of the $100 room deposit was to be paid upon check-in. No big deal. After the 2.5 - 3 hour drive to get to Larkspur Landing in sacramento, CA is when I was notified by the front desk clerk began checking me in easily until he asked for the room deposite. It was then that I found out that I was not able to use the same prepaid debit card i had already used online paying for my stay IN FULL, to pay for the $100 room deposit that was tone refunded at check out. He then informed me that it was because my card doesn't have that security chip in it therefore they would not allow me to stay.they would accept a cash deposit. I explained stressed out at that point why I was even there hoping that he would get the manager, but not only did he not offer it or try to work with me on it , he would not seek out his manager at all even after I requested to speak with them. He said those are the rules no exceptions, period! WTH! SERIOUSLY? What successful business would willingly LIMIT themselves by only accepting chipped credit and debit cards for payment and expect to make a profit?!?!
The property was run down and reeked of cigarette smoke. The room itself was ok though very dated. I have stayed at several Larkspur Landings and this one did not compare to their usual standards. The walls were paper thin and unfortunately my neighbor was having an all-night party so we could hear every word, feel the music thumping and smell pot all night as well.
Mannnnn..ill tell you what let s give a great 1000x shout out to Ryan, Nighthouse who wanted to fight for my bday cake, and housekeeper that was on thenfloor next to the elevator were awesome sauce ...My family and I weee there for a surprise visit..we had a blast Ryan was very helpful..but at first he thought i was a new housekeeper when i ran to check in , in my uniform...check us in 402 ...that was room was off the floor spacious and relaxed..felt like home ...thanks
Nothing! There was drugs, prostitution and someone tried to break into my room! I'll never stay there again. And staff is horrible, they didn't care.
I’ve been staying there at least once a month over the last 5 months and unfortunately after COVID conditions began to dwindle due to lowered staffing. But it also seems that the surrounding area has gotten worse as well often times there are people outside smoking right at the entrance as well as in the parking lot, and the quality of people have at times made me uncomfortable. So, I’ve decided to move hotels.
I liked the location of the hotel, the mini-kitchen in the rooms, the warm cookies in the evening, and the fireplace in the lounge.
Conveniently located, neat and clean at a reasonable price.
It’s convenient, very clean, feels like my bedroom, and the price is right
Staff could not answer basic questions. First room smelt of burnt food so I requested to be moved. Second room the door would stick so it was hard to open or close.
Larkspur Landing Sacramento - An All-Suite Hotel places you next to Cal Expo and within a mile (2 km) of other popular attractions like California State University Sacramento. This 3-star hotel welcomes guests with 124 rooms and conveniences like free in-room WiFi, free self parking, and a gym.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Guests can expect free WiFi and flat-screen TVs with satellite channels and DVD players. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other amenities include kitchens, refrigerators, and microwaves.
Guests of Larkspur Landing Sacramento - An All-Suite Hotel enjoy a gym, free WiFi in public areas, and conference space. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Other amenities at this golf hotel include a business center, coffee/tea in a common area, and free newspapers.
This hotel has gone so far downhill over the last 10 years I couldn’t believe it! My room was dirty, the front desk never had a blanket brought to my room after I said I was cold. There was a lot of noise at 6 am including several barking dogs in a room next door! I thought let’s weren’t allowed. Next time I will stay elsewhere. There was nothing healthy for breakfast everything Pre-packages and full of sugar and preservatives! Thank goodness for a banana! You could at least get yogurt. I’ve stayed here about 8 times and this was my last
Hotel was ok. Grocery store, CVS, and restaurant within walking distance was a plus.
Dirtiest hotel room I ever stayed in. No real service due to COVID they said. My feet were almost black on the bottom just from walking around in the room
This is an extended stay hotel which is a bit dated. We had to get new key cards each day because they stopped working. Strange air freshener? Closet door was defective. Location convenient to downtown Sacramento as well as Arden/Arcade.
No service and they said this was due to COVID. No towel service. No service at all. There were long hairs on my pillow from whomever. Not sure they even changed the sheets from the person before! It was gross. My feet got dirty on the bottom from walking around the room barefoot.
I stay in the third floor I can hear the noise upstairs people walking, The kitchen sink is block I cannot use the dishwasher it’s not working The service is great when you ask for new tower, people are friendly the front Dess are good I like it, and they have breakfast in the morning
Thank you for staying with us and for taking the time to post a review. We are pleased to know your overall stay! We apologize for the issues you encountered. Someone is at the front desk 24/7 and are always happy to help in any way they can. Again, thank you and we hope to see you again soon!
Great location.
Thank you for staying with us and for the great review. We are so pleased to know you enjoyed your stay and hope to have the pleasure of hosting you again in the near future!
Dump
Thank you for taking the time to post a review. Our number one goal is to always provide our guests with the best stay possible. We are truly sorry to hear that you did not enjoy your stay and that we did not meet your expectations.
I called to confirm my reservations prior to leaving, verifying / confirming they were paid for in advance and was informed of the $100 room deposit was to be paid upon check-in. No big deal. After the 2.5 - 3 hour drive to get to Larkspur Landing in sacramento, CA is when I was notified by the front desk clerk began checking me in easily until he asked for the room deposite. It was then that I found out that I was not able to use the same prepaid debit card i had already used online paying for my stay IN FULL, to pay for the $100 room deposit that was tone refunded at check out. He then informed me that it was because my card doesn't have that security chip in it therefore they would not allow me to stay.they would accept a cash deposit. I explained stressed out at that point why I was even there hoping that he would get the manager, but not only did he not offer it or try to work with me on it , he would not seek out his manager at all even after I requested to speak with them. He said those are the rules no exceptions, period! WTH! SERIOUSLY? What successful business would willingly LIMIT themselves by only accepting chipped credit and debit cards for payment and expect to make a profit?!?!
Thank you for your feedback in regards to the review about our hotel. We are sorry that you felt stressed while attempting to check into the hotel. I am truly sorry that you experienced that during your check in process. We always work hard to make sure our guests feel welcomed. I am sorry if there was a communication issue and the reason why he would not have been able to assist in finding a manager - if one was available. We will continue to work with our front desk staff to ensure that all our guests have the best stay possible. Also, our apologies if about the EMV chip issue; however, this is hotel policy and many business require an EMV chip credit card or debit card when completing payment for any transaction as this is now required by most merchant services when completing a transaction. This helps the customer such as yourself to help eliminate fraud and invalid use of your credit card. Again, thank you for the feedback.
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Larkspur Landing Sacramento. Our goal is always to exceed your expectations. ! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!