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Recent guest reviews

No real breakfest to choose from, just little muffins a d granola bars..

It was a place to sleep. The clientele there made me a little on guard. I think we also had a contact high from all the weed being smoked in our vicinity. All but carpets were clean. They could provide more and better pillows. Also the unit could use a little updating.

The last 2 times ive checked into extended stay ive had to wait over an hr both times because my reservation isnt in their system. So i end up having to call customer service and deal with them just to grt a room that night it has ruined my stay there and ill never book with them again unless its half price or free!!

I figured out this place probably has contract with government that they get subsidized for giving place to government support project. Most of the units of three buildings are occupied. This is fine. However, in this case, this place probably should not appear in the search engine as a normal place with normal price. Right under the unit I stayed, there are two full 50 gallon trash bin with no lids. The cleanliness of the motel with lowest price probably would not let this happen. The overall condition of this place is lower than Motel 6, but it charges at the level of La Quinta on an average day. On the day I checked out, nine o' clock in the morning, there is no person at their counter. It seems to be their tradition, but I would say even if you go to an apartment office at normal office hour, you probably do not need to shout to get someone see you. I can hear several staff behind the counter wall talking, and I shouted three times of hello in ten minutes to finally get someone out to finish the check out process, right before I was going to shout "Please do not pretend you did not hear me! You guys are talking too loud!"

Very friendly staff. The premesise are very clean. Great location. Always parking

Bad service.....they make bis mistake. very bad service; they gave me a key to a busy room

Staff was friendly and helpful but room could have been cleaner the carpet in the room needed to be cleaned had a smell

Spacious. There were a lot of interesting characters coming and going feom the hotel.

I travel a lot for work and this was easily the worst hotel I stayed at in the last 15 years. There are no positives about this place. For what it was $50 a night would be appropriated. You get what you pay for here. It was shocking because it is in a business park but this just didnt cut it.

Perfect stay! Easy to work with friendly staff and good location

Gateway Oaks Dr. Sacramento CA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located in South Natomas within 2 miles (3 km) of Discovery Park, Extended Stay America - Sacramento - South Natomas is within a few miles (5 km) of American River Bike Trail. This 144-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.


Rooms

The 144 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.


Property features

Guests staying at Extended Stay America - Sacramento - South Natomas enjoy free WiFi in public areas, laundry facilities, and a picnic area. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. This smoke-free hotel also has barbecue grills.

Room options

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Studio, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Extended Stay America - Sacramento - South Natomas

Everyone (40) Couples (3) Family (3)
1
Everyone

By on Jan 11, 2020

4
Everyone

No real breakfest to choose from, just little muffins a d granola bars..

By on Dec 3, 2019

Review comment responded on Dec 3, 2019

Thank you for choosing our hotel. However, we are sorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We appreciate your business and hope you will stay with us again soon. Sincerely, Hotel Management

2
Everyone

By on Nov 11, 2019

3
Partner Couples

It was a place to sleep. The clientele there made me a little on guard. I think we also had a contact high from all the weed being smoked in our vicinity. All but carpets were clean. They could provide more and better pillows. Also the unit could use a little updating.

By on Aug 27, 2019

Review comment responded on Sep 11, 2019

Thank you for your review of your recent stay. We are sorry for the inconvenience you experienced due to smoke. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We also apologize our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. We apologize for the inconvenience and hope to have another chance to welcome you back soon for a satisfactory stay. Sincerely, Hotel Management

1
Partner Couples

The last 2 times ive checked into extended stay ive had to wait over an hr both times because my reservation isnt in their system. So i end up having to call customer service and deal with them just to grt a room that night it has ruined my stay there and ill never book with them again unless its half price or free!!

By on Aug 10, 2019

5
Everyone

By on Jul 30, 2019

1
Business Business

I figured out this place probably has contract with government that they get subsidized for giving place to government support project. Most of the units of three buildings are occupied. This is fine. However, in this case, this place probably should not appear in the search engine as a normal place with normal price. Right under the unit I stayed, there are two full 50 gallon trash bin with no lids. The cleanliness of the motel with lowest price probably would not let this happen. The overall condition of this place is lower than Motel 6, but it charges at the level of La Quinta on an average day. On the day I checked out, nine o' clock in the morning, there is no person at their counter. It seems to be their tradition, but I would say even if you go to an apartment office at normal office hour, you probably do not need to shout to get someone see you. I can hear several staff behind the counter wall talking, and I shouted three times of hello in ten minutes to finally get someone out to finish the check out process, right before I was going to shout "Please do not pretend you did not hear me! You guys are talking too loud!"

By , from Woodland on Jul 18, 2019

Review comment responded on Jul 19, 2019

Thank you for being a guest at our hotel and sharing the areas of development. A well-maintained property sets up the tone for an excellent stay, but we apologize as this wasn’t your experience. Your feedback is essential, so it’s been discussed with our housekeeping team. Please be assured that remedial steps are underway to ensure these problems don’t happen again. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management

5
Everyone

Very friendly staff. The premesise are very clean. Great location. Always parking

By on Jun 10, 2019

Review comment responded on Jun 11, 2019

Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable suites. We look forward to welcoming you back soon. Sincerely, Hotel Management

5
Everyone

By on Jun 2, 2019

5
Everyone

By on Jun 1, 2019

Extended Stay America - Sacramento - South Natomas

2810 Gateway Oaks Dr., Sacramento, CA 95833
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