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Raleigh Marriott Crabtree Valley

3.5 out of 5.0

Recent guest reviews

I have been staying at this hotel since the 90's and have never been disappointed. The room have always been above the Marriott standard, while the staff is fantastic. Most hotels are hit or miss on a few items. Not this location. Wish I could the building and staff travel with me!

I always check in late at night with Brendan, who is always ready to great with a smile. You can’t get a more painless experience. He was the first person I interacted with at this hotel and is one of the many reasons I come back.

This entire hotel received a 21st century renovation within the last few years and it truly shows well. Very modern, comfortable, efficient rooms. Clean - everywhere! Excellent staff, that was professional, pleasant and humorous too. Great restaurant for various meals and a unique bar area, with nightly specials as well. Convenient to the highway and a nice mall across the street, if you so choose to shop. Clean, well equipped exercise room as well. I've stayed in this same area three times this month and this hotel was truly the best. I believe that you will not be disappointed.

I've stayed in this property 3 times on business in the past few months. All stays have been very pleasant and I've had nothing but appreciation. The concierge lounge was excellent- the staff is extremely courteous and helpful. My room was updated, quiet and very comfy. And the hotel is right across the Crabtree Mall and the main highways. This will be my go to hotel whenever I'm in the Raleigh area again.

While this Marriott has been in Raleigh for as long as I can remember they have clearly kept up with updating and their staff is kind and exceptional. At check in I have never met a friendlier gentlemen 👍🏻 with a smile every night. Concierge lounge offered the same great service and full breakfast.

This is my second time staying at the Raleigh Marriott Crabtree Valley Hotel in Raleigh North Carolina on business. It's a very nice hotel, but it does not have any microwaves in the rooms and for someone who is handicapped, it's very painful and unnecessary to keep getting dressed to go downstairs to the marketplace which is at the check-in desk that house the only microwave in the building for guests to use.... it seems that they are forcing their guests to eat at their full service on-site restaurant or order room service... at my last stay I actually ordered dinner in the restaurant and I ordered some hot wings with a side of mashed potatoes along with a pina colada and it cost me $40 just for one person, which is ridiculous..... the next time I visit NC for vacation with the family, I will be looking for a more accommodating Hotel where it's more geared towards handicap patrons who provides microwaves in their rooms.... Sometimes I would love to order take-out where I have the option to reheat my leftovers when necessary, even if it's 1 a.m. and I'm not force to get fully dressed to go down to the main lobby to reheat my leftovers....being that I'm handicapped....

I have been a Starwood member for years and when they merged with Marriott I started to stay at Marriott brand properties around the country. Up until now, I was disappointed with many of their properties and customer service in general. This hotel changed my feelings. It was one of the best mid priced hotels I have stayed in period. The rooms are modern, everything is clean and the staff were helpful and friendly. There is a restaurant as well as a bar and both had good food (breakfast) and excellent service. It is also a great location across the street from the mall and only two blocks from the interstate. Very satisfied.

I travel for business very frequently to this Marriott, and they always make me feel welcome/at home. The staff are Wonderful and make every effort to make you have a nice, comfortable stay, starting with James at the front desk-always happy, always helpful, even when I ask too much. Tegest, Ann and Troy always start my day well with breakfast and great conversation, and they accommodate my special dietary requests without a thought. Tegest is a truly caring person and makes me feel at home. Troy even stocked Chobani for me and now does it as a regular item in the concierge lounge. Tim also is warm and welcoming with both healthy and sinful treats at the end of the day along with some comedy to lighten the burden of the day and missing being home. I look forward to being there again in a couple of weeks-my home away from home.

This Marriott property was recently renovated. The rooms have great new beds , furniture and bathroom. I just got back from the concierge suite and Tim’s hospitality was above and beyond. It’s people like time that make time on the road less grueling...I am so grateful I am staying here.

Took my sister to Braise for her birthday lunch. Wilson provided excellent service. Chef Albert made delicious food and plated it beautifully. He made her a special dessert for her birthday. It was great. Thanks for helping me make it a special day for her!

4500 Marriott Drive Raleigh NC

Hotel highlights

  • Free parking
  • Onsite dining
  • 24-hour business center
  • WiFi and wired Internet in rooms (fees apply)

Located in Crabtree within a 5-minute walk of Crabtree Valley Mall, Raleigh Marriott Crabtree Valley is within 2 miles (3 km) of Laurel Hills Park. This 379-room, 3.5-star hotel has a restaurant along with conveniences like free self parking and a 24-hour business center. Shelley Lake Park and Lassiter Mill Historic Park are also nearby.


Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.


The 379 rooms are air-conditioned and have an array of amenities, including coffee makers, free newspapers, and phones. 47-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport Egyptian cotton sheets. Other standard amenities include ironing boards and desks.

Property features

Guest of Raleigh Marriott Crabtree Valley enjoy features like 20 meeting rooms, conference space, and a 24-hour business center. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a seasonal outdoor pool, express check-in, and express check-out.

Room options

Concierge Room, Room, 1 King Bed

King 1 | Sleeps 2

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

79% of guests recommend this hotel

Total of 535 reviews