Holiday Inn Raleigh Downtown - Capital by IHG

3.0 star property
Hotel with a 24-hour fitness center, a quick walk to Marbles Kids Museums

Choose dates to view prices

Photo gallery for Holiday Inn Raleigh Downtown - Capital by IHG

Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior
Exterior
Breakfast buffet

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
320 Hillsborough St, Raleigh, NC, 27603
  • Raleigh Convention Center
    ‪10 min walk‬
  • North Carolina Museum of Natural Sciences
    ‪16 min walk‬
  • North Carolina State University
    ‪3 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪21 min drive‬

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Room options

Standard Room, 2 Queen Beds (High Floor)

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 246 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Raleigh

Located in Downtown Raleigh, Holiday Inn Raleigh Downtown - Capital by IHG is within a 5-minute walk of North Carolina State Capitol and within 15 minutes of other popular attractions like Marbles Kids Museums. This 3-star hotel welcomes guests with 203 rooms and conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Marbles Kids Museums - 10 min walk - 0.6 miles
  • Raleigh Convention Center - 10 min walk - 0.6 miles
  • Red Hat Amphitheater - 11 min walk - 0.6 miles
  • North Carolina Museum of Natural Sciences - 16 min walk - 0.9 miles
  • North Carolina State University - 3 min drive - 1.6 miles

Getting around

  • Raleigh Union Station - 10 min walk
  • Raleigh-Durham International Airport (RDU) - 21 min drive

Restaurants

  • ‪Morgan Street Food Hall - ‬3 min walk
  • ‪Legends - ‬4 min walk
  • ‪Flying Saucer Draught Emporium - ‬3 min walk
  • ‪Char-Grill - ‬6 min walk
  • ‪Barcelona Wine Bar - ‬7 min walk

About this property

Holiday Inn Raleigh Downtown - Capital by IHG

Hotel with a 24-hour fitness center, a quick walk to Marbles Kids Museums
Holiday Inn Raleigh Downtown - Capital by IHG features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Self parking is offered for USD 15 per night. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include express check-in, express check-out, and laundry facilities.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 15 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from May 19 2025 to December 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 15 per night
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-2 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Capital Hotel Raleigh Downtown
Holiday Inn Raleigh Downtown
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital Hotel
Raleigh Capital By Ihg Raleigh
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital an IHG Hotel
Holiday Inn Raleigh Downtown - Capital by IHG Hotel
Holiday Inn Raleigh Downtown - Capital by IHG Raleigh
Holiday Inn Raleigh Downtown - Capital by IHG Hotel Raleigh

Frequently asked questions

Are free cancellation options available at Holiday Inn Raleigh Downtown - Capital by IHG?

Holiday Inn Raleigh Downtown - Capital by IHG provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Raleigh Downtown - Capital by IHG?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Raleigh Downtown - Capital by IHG on May 4, 2025 start from $119.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Holiday Inn Raleigh Downtown - Capital by IHG?

This hotel is situated in Downtown Raleigh, just steps from Raleigh City Hall, and within a 10-minute walk of North Carolina State Capitol and Marbles Kids Museums. You'll also find Red Hat Amphitheater and North Carolina State Fairgrounds within a short drive.

Is there parking available at Holiday Inn Raleigh Downtown - Capital by IHG?

Yes, parking is offered for USD 15 per night. Accessible parking is also available for guests.

Does Holiday Inn Raleigh Downtown - Capital by IHG feature a casino?

No, Holiday Inn Raleigh Downtown - Capital by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Raleigh Downtown - Capital by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Holiday Inn Raleigh Downtown - Capital by IHG?

Couples will appreciate amenities like a 24-hour fitness facility, a garden, and a 24-hour front desk at this hotel.

Does Holiday Inn Raleigh Downtown - Capital by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Raleigh Downtown - Capital by IHG have a restaurant that serves breakfast?

No, Holiday Inn Raleigh Downtown - Capital by IHG doesn't have a restaurant that serves breakfast.

Does Holiday Inn Raleigh Downtown - Capital by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Raleigh Downtown - Capital by IHG though service animals are welcome.

Does Holiday Inn Raleigh Downtown - Capital by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Holiday Inn Raleigh Downtown - Capital by IHG?

The closest major airport to Holiday Inn Raleigh Downtown - Capital by IHG is Raleigh-Durham International Airport (RDU), which is 13.6 mi away (21 minutes by car).

Are there rooms with balconies at Holiday Inn Raleigh Downtown - Capital by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Raleigh Downtown - Capital by IHG.

Holiday Inn Raleigh Downtown - Capital by IHG Reviews

Reviews

6.6
Rating 10 - Excellent. 261 out of 1003 reviews
Rating 8 - Good. 224 out of 1003 reviews
Rating 6 - Okay. 193 out of 1003 reviews
Rating 4 - Poor. 191 out of 1003 reviews
Rating 2 - Terrible. 134 out of 1003 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Kyle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in dire need of some updating.
Stayed 1 night in Mar 2025

8/10 Good

Patricia, Clayton

Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

4/10 Poor

Jen

Disliked: Cleanliness, property conditions & facilities
Very outdated. Very cold outside of the room. Understaffed and only one elevator working. The Holiday Inn where I live is quite nice and updated. I ended up moving to the Hyatt down the road for a better hotel experience.
Stayed 3 nights in Jan 2025

2/10 Terrible

Andrea

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It took 3 trips to the front desk to get a door that opened. First room the door handle just flopped down and wouldn’t open. Second room door was stuck and wouldn’t open. 3rd room finally opened. It was decent except for the fact that I had to clean the shower before my daughter could use it because it was filthy. The hotel staff was very nice and helpful with our issues but it was not a great start to our weekend. The floors in the hallways all had what looked like bleach spot on them and the wallpaper on all the walls was peeling. I would not recommend this place and definitely won’t stay there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Taryn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1 elevator working, breakfast was a joke, stained and dirty sheets, dirty wardrobe in my room. Overall bad experience.
Stayed 1 night in Jan 2025

2/10 Terrible

Rose

Traveled with group
Disliked: Room comfort

Ok stay, terrible smell.

The overall stay was ok, but when we walked into the main area, it smelled like sewer! It kind of filtered into the elevators and hallways. The front desk clerk was aware of the smell, but didn't know what it was? Won't stay there again.
Stayed 1 night in Oct 2024

6/10 Okay

Sheri Thayer

Liked: Cleanliness, staff & service, room comfort
The building needs updating. 1 elevator out of service. Good location.
Stayed 2 nights in Jan 2025

8/10 Good

LAKISHA LYNETTE

Stayed 1 night in Jan 2025

10/10 Excellent

Michael B

Liked: Cleanliness, staff & service, amenities
I read a review stating one of the two elevators were not working and it was still inoperable. The staff was great and my view from the 11th floor was outstanding.
Stayed 1 night in Jan 2025

2/10 Terrible

al

Stayed 1 night in Jan 2025

4/10 Poor

Samantha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior was freezing. Hallways felt like same temp as outside. The hot water for tea was warm not hot and tasted like old coffee, wallpaper coming off walls, dining area was freezing.
Stayed 1 night in Jan 2025

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Sheryl

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs updating. Elevators very dirty - 1st impression not good Should not need to pay for parking
Stayed 1 night in Jan 2025

4/10 Poor

Anthony

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel needs some upgrades
Stayed 1 night in Jan 2025

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, room comfort
Business trip for the night that got cancelled , staff was great !!! Building could use updating
Stayed 1 night in Jan 2025

6/10 Okay

Oscar

Stayed 3 nights in Jan 2025

2/10 Terrible

Dawood

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities

Good location but a last resort

Excellent central location. Small room with a nice view and a tiny bathroom. Very bare minimum - two towels. One of the elevators 2as down all weekend and for several hours on Sunday the other one went down so I had to go down 12 flights of stairs. Was just grateful I wasn't having a bad knees weekend. The included breakfast is boxed cereals and yoghurt, but no spoons,
Stayed 2 nights in Jan 2025

2/10 Terrible

Stacey

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator was broken had to walk up 11 fliggts of stairs. Ice machine broken. Grab and go brekast not the breakfast that was advertised. Charged 150 more at check in then was quoted. After leaving card wqs charged 6 times.shower leaked on the floor. Lobby was cold. Not the experience i have ever had at holiday inn express. We have always choosen this chain.
Stayed 3 nights in Jan 2025

4/10 Poor

Jaciel

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The two late day front desk agents had attitudes. One rarely spoke when I first got there to check in and the other day I came in late and didn’t know something was for sale and the guy wasn’t nice when he alerted me it was for sale “do you want to pay for that?” Was aimed at me. Also the elevator was offline me and others had to walk down the stairs (I was on the 15th floor)
Stayed 2 nights in Jan 2025

6/10 Okay

Karen

Stayed 2 nights in Jan 2025

8/10 Good

Jeff

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Average room. 1 of the 2 elevators were not working, bathroom not that clean
Stayed 1 night in Jan 2025