Holiday Inn Raleigh Downtown - Capital by IHG

3.0 star property
Hotel with a 24-hour fitness center, a quick walk to Marbles Kids Museums

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Photo gallery for Holiday Inn Raleigh Downtown - Capital by IHG

Indulge in a diverse selection of hot and cold dishes at our buffet, featuring a variety of international cuisine.
Hotel entrance with parking available, surrounded by trees.
Relax in this inviting living space with a sofa, armchair, and coffee table, surrounded by a large window and a cozy rug.
Experience the striking architecture of this unique hotel, featuring a central spire and horizontal panels.
Work efficiently at the desk with a computer and monitor, or relax in the armchair with a potted plant nearby.

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
320 Hillsborough St, Raleigh, NC, 27603
  • North Carolina Museum of Natural Sciences
    ‪6 min walk‬
  • Raleigh Convention Center
    ‪9 min walk‬
  • North Carolina State University
    ‪4 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪21 min drive‬

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Room options

Standard Room, 2 Queen Beds (High Floor)

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 246 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Raleigh

Located in Downtown Raleigh, Holiday Inn Raleigh Downtown - Capital by IHG is within a 5-minute walk of North Carolina State Capitol and within 15 minutes of other popular attractions like Marbles Kids Museums. This 3-star hotel welcomes guests with 203 rooms and conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • North Carolina Museum of Natural Sciences - 6 min walk - 0.4 miles
  • Marbles Kids Museums - 8 min walk - 0.5 miles
  • Raleigh Convention Center - 9 min walk - 0.5 miles
  • Red Hat Amphitheater - 9 min walk - 0.5 miles
  • North Carolina State University - 4 min drive - 1.7 miles

Getting around

  • Raleigh Union Station - 10 min walk
  • Raleigh-Durham International Airport (RDU) - 21 min drive

Restaurants

  • ‪Morgan Street Food Hall - ‬3 min walk
  • ‪Legends - ‬4 min walk
  • ‪Flying Saucer Draught Emporium - ‬3 min walk
  • ‪Char-Grill - ‬6 min walk
  • ‪Barcelona Wine Bar - ‬7 min walk

About this property

Holiday Inn Raleigh Downtown - Capital by IHG

Hotel with a 24-hour fitness center, a quick walk to Marbles Kids Museums
Holiday Inn Raleigh Downtown - Capital by IHG features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Self parking is offered for USD 15 per night. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include express check-in, express check-out, and laundry facilities.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 15 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from May 19 2025 to December 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 15 per night
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-2 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Capital Hotel Raleigh Downtown
Holiday Inn Raleigh Downtown
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital Hotel
Raleigh Capital By Ihg Raleigh
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital an IHG Hotel
Holiday Inn Raleigh Downtown - Capital by IHG Hotel
Holiday Inn Raleigh Downtown - Capital by IHG Raleigh
Holiday Inn Raleigh Downtown - Capital by IHG Hotel Raleigh

Frequently asked questions

Are free cancellation options available at Holiday Inn Raleigh Downtown - Capital by IHG?

Holiday Inn Raleigh Downtown - Capital by IHG provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What is there to do close to Holiday Inn Raleigh Downtown - Capital by IHG?

This hotel is situated in Downtown Raleigh, just steps from Morgan Street Food Hall and Raleigh City Hall, and within a short walk of North Carolina State Capitol. You'll also find Red Hat Amphitheater and North Carolina State Fairgrounds within a short drive.

Is there parking available at Holiday Inn Raleigh Downtown - Capital by IHG?

Yes, parking is offered for USD 15 per night. Accessible parking is also available for guests.

Does Holiday Inn Raleigh Downtown - Capital by IHG feature a casino?

No, Holiday Inn Raleigh Downtown - Capital by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Raleigh Downtown - Capital by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Raleigh Downtown - Capital by IHG a good place to stay for couples?

Couples will appreciate amenities like a 24-hour fitness facility, a garden, and a 24-hour front desk at this hotel.

Are there hot tubs at Holiday Inn Raleigh Downtown - Capital by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Raleigh Downtown - Capital by IHG have a restaurant that serves breakfast?

No, Holiday Inn Raleigh Downtown - Capital by IHG doesn't have a restaurant that serves breakfast.

Does Holiday Inn Raleigh Downtown - Capital by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Raleigh Downtown - Capital by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Raleigh Downtown - Capital by IHG?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Holiday Inn Raleigh Downtown - Capital by IHG?

The closest major airport to Holiday Inn Raleigh Downtown - Capital by IHG is Raleigh-Durham International Airport (RDU), which is 13.6 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Raleigh Downtown - Capital by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Raleigh Downtown - Capital by IHG.

Holiday Inn Raleigh Downtown - Capital by IHG Reviews

Reviews

6.6
Rating 10 - Excellent. 262 out of 1002 reviews
Rating 8 - Good. 215 out of 1002 reviews
Rating 6 - Okay. 197 out of 1002 reviews
Rating 4 - Poor. 189 out of 1002 reviews
Rating 2 - Terrible. 139 out of 1002 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Andrew

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff in this property were incredibly helpful and personable. They went above and beyond to make sure every guest was taken care of. The building itself however is in desperate need of renovations. The elevators were constantly going out, the doors to the rooms were worn and did not close properly, and everything was outdated and worn in the rooms and the hallways.
Stayed 3 nights in Apr 2025

4/10 Poor

Brett

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Muhammad

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Joe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brought a college track team- everything was great! Team walked for good everyday and the hotel was great with us!
Stayed 2 nights in Mar 2025

4/10 Poor

Jonathan

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The hotel appears run down at best. The hallway carpets are dirty with visible trash along the baseboard. The room next to me I guess sprang a leak, so maintenance was fixing it until about 9:30 pm and noisy as well as turned the water off so I couldn't flush the toilet. The breakfast next morning was sub par - the yogurt packets were warm and the other offering was pre-packaged nutrigrain bars. The coffee ran out halfway through breakfast and was not refilled. I will not stay there again.
Stayed 1 night in Apr 2025

8/10 Good

Saeed

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

John, HUNTERSVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
tis a central location.
Stayed 1 night in Mar 2025

6/10 Okay

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the desk were friendly on check-in. Only 2 elevators and 1 was not working, though, we had no trouble. Breakfast was packaged food and more like a grab & go-type of meal with limited choices. room was comfortable, though, the bathroom was small, so that it was tight after opening the door and then using the toilet. Very unusual compared to other places I have stayed.
Stayed 1 night in Mar 2025

8/10 Good

Dror

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Margaret

Stayed 1 night in Mar 2025

4/10 Poor

Dawn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Kyle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in dire need of some updating.
Stayed 1 night in Mar 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Glen & Denine

The hotel is in a great location, it doesn't have many amenities but the surrounding area makes up for it. It is in NEED of updating / renovations
Stayed 4 nights in Mar 2025

6/10 Okay

Jeremy

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Good service, please repair some of the rooms.

The first room we got smelled awful and the carpets were wet. They quickly swapped my wife and I to another room but that first room must have been like that for while to smell that bad. The people at the front desk were kind and helpful but Holliday Inn shouldn’t have rooms in such poor condition.
Stayed 1 night in Mar 2025

4/10 Poor

Shawn

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
old hotel they are going to tear down. havent done any work to it in a long time. price was right and location was excellent. everything else not so good.
Stayed 1 night in Mar 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location if staying in Raleigh

The hotel was ideally located, but a bit dated. One of the two elevators did not operate, which was a challenge as I along with many others were in town for the NCAA basketball tournaments. Otherwise, the room was clean and comfortable and the staff was very accomodating, especially when it came to holding my bag while I went to one of the games after checkout.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness
H
Stayed 1 night in Mar 2025

8/10 Good

Eugene C.

Liked: Cleanliness, staff & service
The hotel was comfortable, clean, and near my work venue. There were several fiod options close by as well
Stayed 1 night in Mar 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Staff & service

Honest review.

I just wish they would’ve told you there is a $100 required deposit and a $16 parking fee per day. Overall the experience was alright but I don’t think I got the correct room I purchased on hotels.com but it was still comfortable enough I didn’t want to stress it. Staff was helpful with the issues I did have and were friendly.
Stayed 1 night in Mar 2025

2/10 Terrible

Peter

Stayed 1 night in Mar 2025

6/10 Okay

Jessica

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Do not waste your time, the good reviews are lying

There were no lights in the parking area and it was scary, the elevator was broken and we were on the 17th floor while the highest parking floor was 5, the shower head was broken and pouring water everywhere, there is no vent in the bathroom, there were red stains on the carpet, holes in the walls, and overall the room was very dirty. Also the halls and corridors were nasty. We went down to get breakfast at 8 am and there was 1 muffin, 3 granola bars, and the coffee was out. It was a horrible stay. We moved across town to Embassy Suites.
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

I need someone from Expedia to call me about payment asap.
Stayed 1 night in Mar 2025