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Hyatt Place Raleigh West

3.0 out of 5.0

Recent guest reviews

We stayed here for a hockey game. The hotel was great! The room was spacious and clean. perfect for an overnight!

Wonderful stay! The staff was amazing and Dawn at the front desk made our stay even better. We will be back for sure.

The location, cleanliness, breakfast, and price were all great for our needs. We have a large family burn the room is big enough that we aren’t on top of each other. This is our second stay at the Hyatt and we will probably use them again next time we come to Raleigh.

Had a very good time during our stay. Enjoyed the little bar downstairs, after we got back from the Bull Riding. Loved the breakfast.

We slept great in a high floor room. We were provided with extra towels and did not hear any noise or anything like we do in other hotels. The room was clean which is very important and I slept so good in the king size bed. Will definitely stay again.

Its was nice I cant say anything more .............................

Very enjoyable however the sofa bed could use a extra blanket.

Convenient to NC State. Nice, comfortable room. Great breakfast--would return!

The guy name chris check me in and out and he was very friendly and very helpful and made me feel welcome and comfortable to ask any questions i had

The most important feature when staying in a motel is it's cleanliness. This one passed my rigid criteria with flying colors. The bed was super comfortable, too. I'd definitely stay here again.

Extremely clean and quiet, with friendly staff. My bed was very comfortable, the bath toiletries are high quality, and the decor is modern without feeling cold. The wifi is fast with no passwords needed, and the free breakfast is very good. Well done!

We decided to stay for Hurricanes hockey game. I had a room with my wife and a couple we are friends with had a separate room. Unfortunately, the couple who we were going with got sick and could not make it, so we had to get their room switched to my name to accommodate other friends that could make the last minute trip. I myself called up to the Hyatt and asked what needed to be done for this to happen. They said the person who reserved the room needed to call and change it. I relayed the message to my friend and he called up and said it was changed. I called back to confirm and the lady at the front desk said nope it never happened. I informed her that my friend just said he called. She insisted he didn't. Minutes later he called back and she then finally admitted that they had spoke, but was unable to change the room. She just lied to him. We did finally get is changed and they made it much more difficult than it really was. As far as when we got there. They got a shuttle to take you to PNC arena. Told us it was to leave at 6:30. We sat there until 6:40 and they said we don't do a shuttle until 7:00. Another lie because we had to sign up for the 6:30 shuttle. The driver just didn't want to leave at the moment. As we were getting in the vehicle we heard him tell a couple he couldn't take them until 7:30 because they weren't on the list. We figured out this was just a way for him to get people to tip him more. Make them feel bad for him taking them. Room was musty, outdated.

Hotel was extremely clean. The staff was very helpful at the front desk. My room was clean, very comfortable and extremely quiet for a hotel.

My Honey and I spent a weekend away in Raleigh at the Hyatt Place Raleigh West. It was in a very convenient location. Just far enough away from the city to be quiet and close enough to visit quickly. The staff was pleasant and worked with us on an early check in and late check out, plus loaned him a much needed phone charger. The room was very comfortable, very clean, and looked amazingly just like the pictures. I was very happy with our stay and would recommend it to others, and re-book it for myself.

Staff was friendly, room was very clean and spacious.

Everything was very good and pricing was great.

The hotel was in a nice quiet area. Close to I40 not far from airport and other sites. Rooms were clean and comfortable. Could be updated some, such as the sectional couch. The air conditioner when starting up each time had an odor of mold but did dissipate after awhile (filter). Got a little illusioned by the write-up of the hotel and thought it was a full restaurant, it is not. It is like an on the go, stop for a moment snack plus, seat down will you wait and have a bottled beer kinda place (but all good, place to conversate). The Hyatt Place was comfortable, friendly, clean, and reasonably priced and accessible with a car. You need a car!

Stayed for one night, and was very comfortable, convenient to NC State, and super clean!

I enjoyed my stay at this hotel, I loved the size of the rooms and cleanliness. I thought the front desk lady was very loud and we did not like the breakfast, we were looking forward to the deluxe breakfast that they showed pictures of however the food was extremely dried out. The french toast was dry and hard when I asked about it they just put out more of the same.

Stay was exceptional. We definitely return and recommend to others.

710 Corporate Center Drive Raleigh NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Hyatt Place Raleigh West places you within 2 miles (3 km) of PNC Arena and WakeMed Soccer Park. This 132-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. Also near this Raleigh hotel are Gov. James B. Hunt, Jr. Horse Complex and Carter Finley Stadium.


Dining

Free buffet breakfast is included with your stay. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.


Rooms

Hyatt Place Raleigh West's 132 air-conditioned rooms provide sofa beds, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch flat-screen TVs. Bathrooms have hair dryers and designer toiletries. Phones, ironing boards, and desks are also standard.


Property features

Guests of Hyatt Place Raleigh West have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include 4 meeting rooms, a 24-hour business center, and express check-out.

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 6

Room, 2 Queen Beds (High Floor)

Queen 2 | Sleeps 6

Room, 1 King Bed (High Floor)

King 1 | Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub

Queen 2 | Sleeps 6

Guest reviews for Hyatt Place Raleigh West

Everyone (20) Couples (10) Business (16) Family (6) Friends (3) Other (3)
4
Everyone

We stayed here for a hockey game. The hotel was great! The room was spacious and clean. perfect for an overnight!

By on Apr 11, 2018

Review comment responded on Apr 13, 2018

thanks for the great feedback. We hope to see you back soon. Randy Light Assistant General Manager

5
Everyone

Wonderful stay! The staff was amazing and Dawn at the front desk made our stay even better. We will be back for sure.

By , from Florida on Apr 11, 2018

Review comment responded on Apr 13, 2018

Thanks for the great feedback, we will ensure that Dawn reads your comments as well. Hope see you back soon. Randy Light Assistant General Manager

5

decent hotel just outside of downtown

Everyone

The location, cleanliness, breakfast, and price were all great for our needs. We have a large family burn the room is big enough that we aren’t on top of each other. This is our second stay at the Hyatt and we will probably use them again next time we come to Raleigh.

By , from Atlanta, Georgia on Feb 26, 2018

Review comment responded on Mar 3, 2018

Thanks for the great comments, they will be shared with the staff. Randy Light Assistant General Manager

5

very nice

Everyone

Had a very good time during our stay. Enjoyed the little bar downstairs, after we got back from the Bull Riding. Loved the breakfast.

By , from Stuart, VA on Nov 16, 2017

5

very comfortable

Everyone

We slept great in a high floor room. We were provided with extra towels and did not hear any noise or anything like we do in other hotels. The room was clean which is very important and I slept so good in the king size bed. Will definitely stay again.

By , from Raleigh West on Oct 22, 2017

3

nice hotel

Everyone

Its was nice I cant say anything more .............................

By on Aug 24, 2017

Review comment responded on Aug 26, 2017

I'm glad that you enjoyed your stay with us. If there is anything that you need in the future, please don't hesitate to contact our team directly.

5

spacious room for 5 adults

Everyone

Very enjoyable however the sofa bed could use a extra blanket.

By on May 21, 2017

5

great visit!

Everyone

Convenient to NC State. Nice, comfortable room. Great breakfast--would return!

By on Apr 16, 2017

5

great hotel

Everyone

The guy name chris check me in and out and he was very friendly and very helpful and made me feel welcome and comfortable to ask any questions i had

By , from savannah ga on Mar 17, 2017

5

clean! clean! clean!

Everyone

The most important feature when staying in a motel is it's cleanliness. This one passed my rigid criteria with flying colors. The bed was super comfortable, too. I'd definitely stay here again.

By on Feb 21, 2017