Days Inn Raleigh South

This was a good place to hang my hat for the evening and was an inexpensive place to stay so can;t complain. Very good location for the Raleigh area as it had easy access to lots of roads, decent restaurants and a grocery store two blocks away to grab essentials. They were very nice and took care of all my necessities when requested. . No ice machine on 3rd floor.

I accidentally booked a smoking room and I asked for an upgrade. The upgrade was $5. The new room was ok but still had an odor. Even the top sheet had a smell. Was not worth $70

As a touring Musician, I have stayed in a lot of Cheapo Motels. With this tour we figured we would stay in a place that was a step or 2 up from the bottom. Days Inn used to mean something. However, this location does not represent the brand well. They up charged us for the 2 rooms we arranged on line saying we only booked a single room with a single bed. We asked for ground floor rooms, They had us on the second floor... They said the "system" would not allow them to honor the original price and added an additional $12 per room to our bill.. I feel they regularly do this. By publishing prices at a lower rate they get more bookings. Once there the customer just wants to check in and would rarely cancel because "Same day rates" are typically more at other hotels. Red Roof Inn (recommended by the Venue) up the street would have been $79 when we originally booked. Day of it was $119. So ya, you accept the $12 up charge so you can get checked in. The staff and management obviously have little understanding of customer service or communication. It is never a good idea to just start charging a customers card multiple times to the point that extra charges are processed. Its not a good idea to use a second language in front of your customers in a gruff and condescending manner. It is not a good idea to blame the booking platform and customers credit card company for all the problems. Lastly, toast, Coffee, and OJ are not a Continental Breakfast.

The hotel staff at check in was great he laughed and so did I the stay to me was good..No problem at all..

It was a place that is not near many things but the staff was very nice. The mirror in my room was nasty

arrived around 3:00 pm and checked in room 117. asked man at desk for non smoke room. he said our room 117 was a non-smoking. well it smelled like 100 smokers in a 5x5 cell. tv would come on but no sound. tried to diagnose the problem of tv to no avail. told of problems we had at check out and man at desk said he would send in his cleaning crew. same man checked us in !. no price break was offered so I will never check in this dive again. only down 1 night for the PDRA drag race @ GALOT Motorsports park.

Bathroom shower was dirty and dingy. Bedside table was sticky. I slept on top of covers for fear of bed bugs. I was never offered breakfast.

This property refused to honor the prepaid rooms we bought from Agoda.com. The man at the desk, claiming to be the owner, said he was not honoring our price and refused to check us in unless we paid him approx $20 per room more. We had reserved 3 double rooms for this night. He left us flat and we were forced to stay in our van for the evening because we couldn't afford his inflated pricing. Do not trust this hotel. Smelled like curry in the worst way too.

Terrible. Tub water was rusty. Blow dryer overheated & shut down in 10 seconds of use. Floor lamp had broken switch--couldn't turn it on. Bathroom door wouldn't open when bath mat was on the floor--safety hazard. Big paint chips fell when I was trying to open jammed bathroom door. Couldn't find any heat source in bathroom. No hot water for tea. Even after cleaning the one cup brewer carefully crud still came out of it into the cup along with hot water. Window curtain wouldn't close--left about 12 inches of window uncovered. Husband was able to get it to close after much adjusting. In the middle of the night, the heater started to make loud noises every time it came on. In AM we were locked out of the lobby. We were told by the attendant we'd have to wait until 6:30 to enter. So we loaded our car and returned a few minutes later to check out. Again, my husband returned to the lobby to check out and had to speak to the clerk through a slotted window even though another couple was in the lobby and was speaking one on one with the clerk when he returned. Also, the web sit stated I'd receive a discount the first time I used my rewards card but no discount was given. Desk clerk in AM could speak and understand English well. One on duty when we checked in couldn't--we had to resort to hand gestures and written notes to communicate with him. I 've stayed at Days Inn many times and this was the first time the lobby was off limits to guests. I'm totally soured and probably won't stay in this hotel chain again.