Jamaica Palace Hotel

3.5 star property
Hotel with free breakfast, a quick walk to Trident Castle

Choose dates to view prices

Photo gallery for Jamaica Palace Hotel

Terrace/patio
Outdoor pool, pool umbrellas
Breakfast, lunch, dinner served; Caribbean cuisine, garden views
Aerial view
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

View in a map
Williamsfield, Port Antonio, Portland
  • Place, Trident Castle
    ‪11 min walk‬
  • Place, Frenchman's Cove Beach
    ‪4 min drive‬
  • Place, Blue Lagoon
    ‪6 min drive‬
  • Airport, Kingston (KIN-Norman Manley Intl.)
    ‪138 min drive‬

Room options

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(20 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Port Antonio

Trident Castle is a short stroll from Jamaica Palace Hotel, and other popular attractions like Blue Lagoon are within a few miles (5 km). This 3.5-star hotel has 80 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Trident Castle - 11 min walk - 0.6 miles
  • Frenchman's Cove Beach - 4 min drive - 1.4 miles
  • Blue Lagoon - 6 min drive - 2.4 miles
  • Errol Flynn Marina - 9 min drive - 4.0 miles
  • Winnifred Beach - 10 min drive - 4.0 miles

Getting around

  • Norman Manley Intl. Airport (KIN) - 179 min drive

Restaurants

  • ‪juici Patties - ‬10 min drive
  • ‪Roots 21 - ‬9 min drive
  • ‪Boston Jerk Center - ‬11 min drive
  • ‪Soldier Camp Bar & Grill - ‬10 min drive
  • ‪KFC - ‬8 min drive

About this property

Jamaica Palace Hotel

Hotel with free breakfast, a quick walk to Trident Castle
Guests of Jamaica Palace Hotel enjoy features like an outdoor pool, free WiFi in public areas, and a computer station. Free parking is available if you drive. The front desk has multilingual staff that can help with tours/tickets and securing valuables. Additional amenities include a terrace, laundry facilities, and a porter/bellhop.
Guests can expect free WiFi and 32-inch TVs with cable channels. Beds sport premium bedding and bathrooms offer free toiletries. Patios, sitting areas, and private yards are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gallery Restaurant & Bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 7:00 AM and 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 7:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Jamaica Palace
Jamaica Palace Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Port Antonio
Palace Hotel Jamaica
Palace Jamaica
Jamaica Palace Hotel Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Hotel Hotel Port Antonio

Frequently asked questions

Is a free cancellation option available at Jamaica Palace Hotel?

Jamaica Palace Hotel provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Jamaica Palace Hotel?

As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at Jamaica Palace Hotel on Oct 17, 2025 start from $183.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Jamaica Palace Hotel?

This hotel is located in Port Antonio within a short 9-minute walk of Trident Castle. You'll also find Frenchman's Cove Beach and Blue Lagoon within a short drive.

Will I be able to park at Jamaica Palace Hotel?

Yes, self parking is offered for free at the hotel.

Does Jamaica Palace Hotel include a casino at the property?

No, Jamaica Palace Hotel doesn't have a casino.

Is there an indoor pool at Jamaica Palace Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Jamaica Palace Hotel good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Does Jamaica Palace Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Jamaica Palace Hotel have a restaurant with a breakfast menu?

Yes, Jamaica Palace Hotel serves free breakfast (local cuisine) at Gallery Restaurant & Bar each morning.

Does Jamaica Palace Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Jamaica Palace Hotel.

Does Jamaica Palace Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Jamaica Palace Hotel?

The closest major airport to Jamaica Palace Hotel is Norman Manley Intl. Airport (KIN), which is about 28.8 mi away.

Are there rooms with balconies that I can book at Jamaica Palace Hotel?

Yes, every guestroom at Jamaica Palace Hotel comes with a patio with some featuring mountain views.

Does Jamaica Palace Hotel have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Jamaica Palace Hotel.

Reviews

Jamaica Palace Hotel Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 124 out of 256 reviews
Rating 8 - Good. 81 out of 256 reviews
Rating 6 - Okay. 24 out of 256 reviews
Rating 4 - Poor. 12 out of 256 reviews
Rating 2 - Terrible. 15 out of 256 reviews

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed quiet space
Stayed 1 night in Aug 2025

10/10 Excellent

Ann-Marie

Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ 5-Star Review My stay at Jamaica Palace Hotel was absolutely wonderful from start to finish! From the moment I arrived, I was greeted with warm smiles and exceptional service. The check-in process was quick and easy, and the staff made sure I felt welcomed and informed about everything the hotel had to offer. The room was spotless, beautifully decorated, and incredibly comfortable — the bed felt like sleeping on a cloud! I especially appreciated the little touches, like complimentary bottled water, plush towels, and the amazing view from my window. The amenities were top-notch: the pool area was clean and relaxing, the on-site restaurant served delicious food with great variety, and the breakfast buffet was generous and fresh each morning. I also loved the convenient location — close to shops, restaurants, and local attractions. But what really made my stay unforgettable was the staff. Everyone I encountered was friendly, attentive, and truly went above and beyond to make sure I had everything I needed. I would highly recommend Jamaica Palace to anyone looking for a relaxing and enjoyable getaway. I can’t wait to return! Ann-Marie Taylor
Stayed 6 nights in Jul 2025

10/10 Excellent

Dacia

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Aden, Parrish

Traveled with family
Liked: Cleanliness, staff & service, amenities
The sheets and towels look worn and yellowing. Could used some updating. The rooms across from our rooms were undergoing refurbishing so the outside was a bit unkempt.
Stayed 2 nights in Jun 2025

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Clinton

Stayed 2 nights in May 2025

10/10 Excellent

Anandvivakanan, Brampton

Stayed 5 nights in Apr 2025

8/10 Good

Marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, the gardens surrounding the property are immaculate. This is a classic old hotel with art work in abundance everywhere, classic period furnishings are priceless. The staff was very friendly and welcoming. Breakfast was sumptuous. We had dinner there twice and the food was delicious. You should visit to see the art of the great Ken Abondano Spencer in a part of Jamaica brimming with natural beauty.
Stayed 2 nights in May 2025

8/10 Good

Michaela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff, breakfast was good! The artwork is amazing, the entire place is like an art gallery, gorgeous! The pool is pretty big and fun to swim in. I had such a good stay and looking forward to returning.
Stayed 1 night in May 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Boutique Hotel. I cant wait to go back
Stayed 2 nights in Apr 2025

10/10 Excellent

JANICE

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was awesome! Staff courteous
Stayed 2 nights in Apr 2025

8/10 Good

LOVELL

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quiet and safe area to vacation
Stayed 3 nights in Apr 2025

6/10 Okay

Cheri Ann

Traveled with group, Traveled with partner
Disliked: Staff & service
After booking online and arriving at the hotel we were told we had to pay a holding fee of USD 200. In this day and age we thought this to be very inconvenient and archaic. Of course when we tried paying this holding fee, the machine would not work for some of us and for others it ended up charging the card twice. Checking in took forever and a few of my friends had to change room because of sparkes flying from the light in the room. Breakfast was ok and the staff we encountered in the morning seemed more knowledgeable about the operations. The beds were comfortable.
Stayed 1 night in Apr 2025

6/10 Okay

Sashana

Traveled with group
I liked the paintings, and sculptures.
Stayed 1 night in Apr 2025

8/10 Good

TANYA SUE

Traveled with partner
Liked: Amenities, property conditions & facilities
The front desk staff was amazing !
Stayed 1 night in Feb 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service
The property was clean. Checking was easy. Food was tasty Most of the Staff very hospitality. The property could benefit from a gym and completely renovated pool.
Stayed 7 nights in Apr 2025

6/10 Okay

Rashadda

Traveled with partner
Liked: Staff & service, property conditions & facilities
The Jamaica Palace Hotel is beautiful and the staff we welcoming and friendly. The rooms were adequately sized. The landscape and pool are gorgeous. It was a challenge to do early check in but the staff were able to accommodate us. The cons are there’s not any dining options nearby. It requires a drive 20 mins out to find food. The hotel doesn’t provide snacks or a little cafe for quick meals.
Stayed 2 nights in Apr 2025

10/10 Excellent

RONSHEEKA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked two identical rooms and my friends room was noticeably smaller and not the same design on the wall so that was a bit meh but the stay was still great. Beautiful property, very nice pool. Complimentary breakfast that came with my stay was excellent. The room key was missing and the front desk person was nonchalant but again I only stayed one night so I didnt press the issue. When in Portland I would definitely stay there again.
Stayed 1 night in Apr 2025

8/10 Good

BRUCE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Portland
Stayed 1 night in Mar 2025

10/10 Excellent

Cicely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquil Getaway

This was my first time in Portland Parish, ao I wanted to stay close enough to town, so I could access the markets, restaurants, and other ammenities whenever needed. I read a lot of positive reviews about Jamaica Palace, so I decided to stay there. It was a lot more than I imagined. The old, colonial styled buildings were very well kept and elegantly adorned with paintings and sketches. The restaurant was very big, and it was set up in a sophisticated manner. The grounds and surrounding vegetation were well manicured. The staff was quite friendly, which was no surprise. The food was excellent, and the entire area was very peaceful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rajee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 4 nights in Feb 2025

4/10 Poor

Jagga

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Better beds outside lamps shine into the room
Stayed 3 nights in Feb 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely be back, it was a beautiful welcome and a clean, quiet stay in what felt like luxury.
Stayed 1 night in Jan 2025

8/10 Good

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience. Quiet and peaceful spot. Staff was friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Classic Palace in Paradise

Upgraded to a suite. Check-in was seamless and staff is friendly. Delicious full Jamaican or American breakfast was included.
Stayed 1 night in Feb 2025