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Jamaica Palace Hotel

3.5 star property

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Photo gallery for Jamaica Palace Hotel

Front of property
Outdoor pool, pool umbrellas
Terrace/patio
Breakfast, lunch, dinner served; Caribbean cuisine, garden views
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Williamsfield, Port Antonio, Portland
  • Place, Trident Castle
    ‪11 min walk‬
  • Place, Frenchman's Cove Beach
    ‪4 min drive‬
  • Place, Blue Lagoon
    ‪6 min drive‬
  • Airport, Kingston (KIN-Norman Manley Intl.)
    ‪138 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, in-room safe, individually decorated

Superior Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Port Antonio

Trident Castle is a short stroll from Jamaica Palace Hotel, and other popular attractions like Blue Lagoon are within a few miles (5 km). This 3.5-star hotel has 80 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Trident Castle - 11 min walk - 0.6 miles
  • Frenchman's Cove Beach - 4 min drive - 1.4 miles
  • Blue Lagoon - 6 min drive - 2.4 miles
  • Rio Grande - 8 min drive - 3.2 miles
  • Winnifred Beach - 10 min drive - 4.0 miles

Getting around

  • Norman Manley Intl. Airport (KIN) - 179 min drive

Restaurants

  • ‪Roots 21 - ‬9 min drive
  • ‪Boston Jerk Center - ‬11 min drive
  • ‪juici Patties - ‬10 min drive
  • ‪KFC - ‬8 min drive
  • Belinda’s

About this property

Jamaica Palace Hotel

Guests of Jamaica Palace Hotel enjoy features like an outdoor pool, free WiFi in public areas, and a computer station. Free parking is available if you drive. The front desk has multilingual staff that can help with tours/tickets and securing valuables. Additional amenities include a terrace, laundry facilities, and a garden.
Guests can expect free WiFi and 32-inch TVs with cable channels. Beds sport premium bedding. Patios, sitting areas, and private yards are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Match Resort Hotel
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 199 reviews
$99 nightly
The price is $110
Feb 21 - Feb 22
Total with taxes and fees
Match Resort Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gallery Restaurant & Bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 7:00 AM and 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 7:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Jamaica Palace
Jamaica Palace Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Port Antonio
Palace Hotel Jamaica
Palace Jamaica
Jamaica Palace Hotel Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Hotel Hotel Port Antonio

Frequently asked questions

Is a free cancellation option available at Jamaica Palace Hotel?

Jamaica Palace Hotel provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Jamaica Palace Hotel?

As of Feb 20, 2026, prices found for a 1-night stay for 2 adults at Jamaica Palace Hotel on Feb 21, 2026 start from $183.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Jamaica Palace Hotel?

This hotel is located in Port Antonio within a short 9-minute walk of Trident Castle. You'll also find Frenchman's Cove Beach and Blue Lagoon within a short drive.

Is there parking available at Jamaica Palace Hotel?

Yes, self parking is offered for free at the hotel.

Does Jamaica Palace Hotel include a casino at the property?

No, Jamaica Palace Hotel doesn't have a casino.

Is there an indoor pool at Jamaica Palace Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Jamaica Palace Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Jamaica Palace Hotel?

No, this hotel doesn't have a spa tub.

Does Jamaica Palace Hotel have a restaurant with a breakfast menu?

Yes, Jamaica Palace Hotel serves free breakfast (local cuisine) at Gallery Restaurant & Bar each morning.

Does Jamaica Palace Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Jamaica Palace Hotel.

Does Jamaica Palace Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Jamaica Palace Hotel?

The closest major airport to Jamaica Palace Hotel is Norman Manley Intl. Airport (KIN), which is about 28.8 mi away.

Can I book a room with a balcony at Jamaica Palace Hotel?

Yes, every guestroom at Jamaica Palace Hotel comes with a patio with some featuring mountain views.

Does Jamaica Palace Hotel have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Jamaica Palace Hotel.

Jamaica Palace Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 134 out of 281 reviews
Rating 8 - Good. 90 out of 281 reviews
Rating 6 - Okay. 26 out of 281 reviews
Rating 4 - Poor. 13 out of 281 reviews
Rating 2 - Terrible. 18 out of 281 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard Arthur, Lawrenceville

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Breakfast and lunch was great. Thr staff was very friendly and accommodating.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gerry

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was very clean the staff was amazing and it show that the owner is on top of is biz it was a hurricane and they where prepared we had light hot water they told us the ac will not work so they gave us fan which did a great job it my go to spot whenever am in Portland love the pool the property clean lots of beautiful fords beautiful sea views amazing staff thank you to all the staff we appreciate you awesome service and I have to also big up the chef’s because the food was really good
Stayed 5 nights in Oct 2025

10/10 Excellent

lorna

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained, bathroom was spotless, rooms spacious and staff very helpful and friendly. Great dining options and the food was great. Some music or entertainment on property would be nice, but would definitely come back
Stayed 2 nights in Oct 2025

6/10 Okay

Monifa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The food was good.
Stayed 3 nights in Oct 2025

8/10 Good

Paul

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Healthy breakfast
Stayed 3 nights in Jul 2025

10/10 Excellent

Loraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very peaceful and serene. They closed the pool early one of the two nights i was there but other than that breakfast was included in our reservation and it was nice hot jamaican food ❤️
Stayed 2 nights in Aug 2025

10/10 Excellent

Betina

Many thanks to all the exceptional staff and security for their kindness, delicious cuisine and five star service. We definitely recommend
Stayed 5 nights in Aug 2025

10/10 Excellent

Jody-ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean with a lot of space. Staff were very welcoming and nice. The property was well kept with a beautiful pool that was the shape of Jamaica. Breakfast was good!
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great free breakfast!! Lovely property
Stayed 2 nights in Aug 2025

8/10 Good

Dane

Traveled with partner
Liked: Cleanliness, staff & service
Lovely scenic view, ambience and quiet, rooms bedding and bathroom could be a bit more spacious.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dr. Robert

Liked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Rose, Germantown

Stayed 1 night in Aug 2025

6/10 Okay

Shani

Liked: Cleanliness
Disliked: Property conditions & facilities
It's a beautiful property, but the rooms are extremely outdated
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always wanted to stay there. Property and pool was amazing. Rooms are ok, could use a little work. Breakfast was decent. Would return for a short stay
Stayed 1 night in Aug 2025

6/10 Okay

Marianne

Stayed 2 nights in Jul 2025

8/10 Good

Flavia, MIRAMAR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My overall stay was very good, especially with breakfast included with the stay. However, the hotel has an undisclosed pork restriction, which limited the food options to mostly chicken. The hotel also did not have any washcloths, so my family and to find a store to purchase our own
Stayed 4 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed quiet space
Stayed 1 night in Aug 2025

4/10 Poor

Maxine

Traveled with family
Disliked: Staff & service
It’s beautiful The dining room staff is very rude and unwelcoming
Stayed 1 night in Aug 2025

6/10 Okay

Valdean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the breakfast option available to guests; the room was clean and comfortable. Internet access was available and consistent. Having private transportation would make it easier to access local amenities. The "satellite" tv was a challenge to watch.
The rear of the hotel
The rear of the hotel nest to the poor area
Stayed 2 nights in Aug 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
The pool is amazing...well lit at night.
Stayed 1 night in Jul 2025

10/10 Excellent

Christina, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
The artwork is spectacular and the staff was EXCELLENT will be back again ohh and th3e food was bomb love the island flavor on the menu
Stayed 4 nights in Mar 2025

10/10 Excellent

Ann-Marie

Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ 5-Star Review My stay at Jamaica Palace Hotel was absolutely wonderful from start to finish! From the moment I arrived, I was greeted with warm smiles and exceptional service. The check-in process was quick and easy, and the staff made sure I felt welcomed and informed about everything the hotel had to offer. The room was spotless, beautifully decorated, and incredibly comfortable — the bed felt like sleeping on a cloud! I especially appreciated the little touches, like complimentary bottled water, plush towels, and the amazing view from my window. The amenities were top-notch: the pool area was clean and relaxing, the on-site restaurant served delicious food with great variety, and the breakfast buffet was generous and fresh each morning. I also loved the convenient location — close to shops, restaurants, and local attractions. But what really made my stay unforgettable was the staff. Everyone I encountered was friendly, attentive, and truly went above and beyond to make sure I had everything I needed. I would highly recommend Jamaica Palace to anyone looking for a relaxing and enjoyable getaway. I can’t wait to return! Ann-Marie Taylor
Stayed 6 nights in Jul 2025

10/10 Excellent

Dacia

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

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