Just very pleasant
Great all inclusive property. Grounds kept well and friendly staff all around from housekeeping to restaurant servers.
This resort was spectacular. From check in to check out everyone was friendly and efficient. The amenities were second to none.
Royalton Blue Waters was awesome, I would recommend it to friends and family.
I loved the pleasant staff across the board. I loved the entertainment each day - family karaoke, live singers, violinist playing contemporary hits, synchronized swimmers etc, Michael Jackson show along with the standard organized resort games. The food at the main buffet was great, the brewed coffee was great, and the drinks were great! I didn't like that each night at least one of the specialty restaurants was closed and it happened to be the one we'd plan to dine in each time. Overall the value was great, the price of the standard room relative to the amenities was above par. I would go back.
The property was amazing and the Staff especially Courtney the head of transportation was amazing. I would recommend this property to anyone that's looking for safe and clean.
I read mixed reviews and almost didn’t book here but glad I did. I have travelled all over the Caribbean and this property is beautiful. Great location. Beautiful beach and turquoise water to swim in. Multiple pools. Both my college age children, teenager and 6 year old loved it and made friends. 6 year old loved the kids swim area and water slides. Older kids loved the lazy river. Beach and pool area have plenty of lounges with comfortable pads. Food was ok but that’s usually the case in the Carribbean and not what we come for. The jerk hit on the beach had delicious chicken. We loved the all inclusive aspect and enjoyed pina coladas on the beach. The rum and champagne are very good. They had Red Stripe beer and Presidente. Fun evening entertainment and outdoor area with ping pong. The coffee shop had good cappuccino and my 6 year old enjoyed getting the gelato -which was ok. Our butlers Tannisha and Lacey Ann took excellent care of us. Brought chicken fingers and fries to room and beach for our 6 year old, secured all our dinner reservations and handled anything else we needed. Diamond club breakfast at Taj was very good. Gorgeous ocean view from the room. We had hot water in our shower. You just have to let it run for a little bit and turn the handle the right way. Covid testing process was a breeze due to to scheduling by Tannisha and Lacey Ann and we received results quickly on email. Overall an excellent trip and we all had a wonderful time and will return.
Closenest to the beach... beach chairs old and dirty.
Our stay was amazing but it’s unfair that the local people in Jamaica are not given the same privilege to stay at this resort as tourists
Service in particularly food service is lacking. There is no ambiance, lighting in the dining areas are extremely too bright during dinner time. Understandable a lot of changes were made due to covid however service should not be the consequence. The staff knew nothing and cannot answer questions about the hotel or give directions within the resort grounds.
The property is well maintained
The property was nice but the service horrible
My stay at Royalty Blue Water was absolutely remarkable. We encountered several staff members that not only went above and beyond, but treated us like family. Sean and Marsha were two severs that provided world class service. Will definitely stay at this resort in the future, the amenities were awesome, water aerobics with Kymani was also amazing. Eartha at the beach excursion center was so awesome as well. So grateful for such an amazing experience.
Royalton was great. The beach bars were cool and the service was ok. The only thing we had problems with were the food and service. Most of the restaurants were closed and the ones that were open closed at 9. The only thing that was open the whole day was the cafeteria. Overall, the food was not that good I give it a 4/10. Room service was probably the best you are going to get. My friends and I had to leave the resort to get food because it was that bad. Also, they took a minute to bring us towels, rags, and restock the fridge but they fixed that problem asap when we reminded them.
Great price snd great service Very nice place. Orbitz s very easy
We decided to stay at the Royalton for the first time after our usual preference the Riu was booked, we were celebrating my engagement and my birthday and needless to say it was one of the worst experiences we’ve ever had while staying in Jamaica. Our ceiling was leaking for 2 days they finally moved us on our last day. Our room had beg bugs and small bugs crawling all over the tv stand and my body is covered in bed bug bites. Upon leaving we tried to book Covid test and the concierge told us that the hotel had ran out of test materials so we had to get a ride to the airport and that took about 3 hours in which we should’ve been enjoying our time on the resort. The staff never acknowledged the fact that we were there to celebrate anything & when we addressed the issue of the bugs and ceiling they made it seem as though the problems were just small. Our last day we decided to go to the steakhouse, we waited 3.5 hours and when we finally did get in to sit down half of the items on the menu were sold out, we sent our steaks back twice because they were so well done you couldn’t cut through them with a knife, the third time they came out they were still well done after ordering them medium. We will never be returning to the Royalton again.
Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort is a short stroll from Blue Waters Beach Club and Burwood Beach. This 228-room, 4.5-star property has 4 outdoor pools along with a full-service spa and a free water park.
Free buffet breakfast is included with your stay. There are multiple options for onsite dining with 10 restaurants, including Grazie Italian Trattoria, which specializes in Italian cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/cafe, and mingle with other guests at the free daily manager's reception.
Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies or patios, private yards, and minibars are other standard amenities.
Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort features a full-service spa, 4 outdoor pools, and a free water park. Airport transportation is made easy with an airport shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a nightclub, a lazy river, and a children's pool.
Just very pleasant
Great all inclusive property. Grounds kept well and friendly staff all around from housekeeping to restaurant servers.
Dear Connie Thank you for taking the time to share your recent vacation experience with us. We appreciate your comments about our well-kept grounds, great all-inclusive resort, and service from our hosts. It was a pleasure serving you and we look forward to welcoming you again. Regards
This resort was spectacular. From check in to check out everyone was friendly and efficient. The amenities were second to none.
Dear Sharon Thank you for taking the time to share your recent vacation experience with us. We appreciate your comments about our spectacular resort, the amenities, and the service received from our hosts. It was indeed a pleasure serving you and we look forward to w welcoming you again. Regards
Royalton Blue Waters was awesome, I would recommend it to friends and family.
Dear Michelle, Please receive warm regards from the team at Royalton Blue Waters. We are delighted to read that you had an awesome time and it would be an absolute pleasure to host you again. Regards
I loved the pleasant staff across the board. I loved the entertainment each day - family karaoke, live singers, violinist playing contemporary hits, synchronized swimmers etc, Michael Jackson show along with the standard organized resort games. The food at the main buffet was great, the brewed coffee was great, and the drinks were great! I didn't like that each night at least one of the specialty restaurants was closed and it happened to be the one we'd plan to dine in each time. Overall the value was great, the price of the standard room relative to the amenities was above par. I would go back.
Dear Melondy Thank you for sharing your recent vacation experience with us. We appreciate your feedback highlighting the entertainment, delicious food, tasty drinks, great value for money, and excellent service received from our hosts. Please accept our sincerest apology for the inconvenience that you may have experienced and your comment was shared with the team. It was a pleasure serving you and we look forward to welcoming you again. Regards
The property was amazing and the Staff especially Courtney the head of transportation was amazing. I would recommend this property to anyone that's looking for safe and clean.
Dear Tamica Thank you for taking the time to share your recent vacation experience with us and fellow travelers. We are delighted to read that you enjoyed our amazing resort, clean resort, and excellent service received from our host Courtney; he will be recognized for a job well done. It was indeed a pleasure serving you and we look forward to welcoming you again. Regards
I read mixed reviews and almost didn’t book here but glad I did. I have travelled all over the Caribbean and this property is beautiful. Great location. Beautiful beach and turquoise water to swim in. Multiple pools. Both my college age children, teenager and 6 year old loved it and made friends. 6 year old loved the kids swim area and water slides. Older kids loved the lazy river. Beach and pool area have plenty of lounges with comfortable pads. Food was ok but that’s usually the case in the Carribbean and not what we come for. The jerk hit on the beach had delicious chicken. We loved the all inclusive aspect and enjoyed pina coladas on the beach. The rum and champagne are very good. They had Red Stripe beer and Presidente. Fun evening entertainment and outdoor area with ping pong. The coffee shop had good cappuccino and my 6 year old enjoyed getting the gelato -which was ok. Our butlers Tannisha and Lacey Ann took excellent care of us. Brought chicken fingers and fries to room and beach for our 6 year old, secured all our dinner reservations and handled anything else we needed. Diamond club breakfast at Taj was very good. Gorgeous ocean view from the room. We had hot water in our shower. You just have to let it run for a little bit and turn the handle the right way. Covid testing process was a breeze due to to scheduling by Tannisha and Lacey Ann and we received results quickly on email. Overall an excellent trip and we all had a wonderful time and will return.
Dear Christina, Thank you for taking the time to share your recent vacation experience with us and fellow travelers. We appreciate your feedback highlighting our beautiful resort, the pools, delicious meal at the Jerk Hut, gorgeous view from the room, delicious beverage, and excellent service from our hosts. It was an absolute pleasure serving you and we cannot wait to host you again. Regards
Closenest to the beach... beach chairs old and dirty.
Dear John, Thank you for sharing your recent vacation experience with us. We appreciate your feedback highlighting the beach and we apologize sincerely for the inconvenience that you encountered; your comment was shared with the team for immediate attention. It was a pleasure to serve you and we hope to have the opportunity to welcome you again. Regards
Our stay was amazing but it’s unfair that the local people in Jamaica are not given the same privilege to stay at this resort as tourists
Dear Cassandra, Thank you for taking the time to share your recent vacation experience with us. We are pleased to read that you had an amazing time and would like to advise you that locals do have access to book the resort for vacation. It was a pleasure serving you and we look forward to welcoming you again. Regards
Dear Zinovy, Thank you for Royalton Blue Waters for your recent vacation and for taking the time out to share your experience with us.It was a pleasure hosting you and we hope to welcome you again for another memorable vacation experience.Regards,Royalton Blue WatersManagement Team.