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Ocean Eden Bay - Adults Only - All inclusive

5.0 star property
Adults-only beachfront property with 2 outdoor pools

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Photo gallery for Ocean Eden Bay - Adults Only - All inclusive

2 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)
Aerial view
6 restaurants, breakfast served
Privilege Master Suite | Premium bedding, down comforters, free minibar, in-room safe
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • On private beach

Explore the area

View in a map
Mountain Spring Bay, Coral Spring, Montego Bay, Falmouth
  • Place, Burwood Beach
    ‪2 min drive‬
  • Place, Blue Waters Beach Club
    ‪5 min drive‬
  • Place, Luminous Lagoon
    ‪5 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪45 min drive‬

Room options

View all photos for Privilege Junior Suite

Premium bedding, down comforters, free minibar, in-room safe

Privilege Junior Suite

7.4 out of 10
Good
(22 reviews)
  • 494 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege RoofTop Junior Suite

Premium bedding, down comforters, free minibar, in-room safe

Privilege RoofTop Junior Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 494 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Swim Up Junior Suite

Premium bedding, down comforters, free minibar, in-room safe

Privilege Swim Up Junior Suite

  • 494 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite Ocean Front

Premium bedding, down comforters, free minibar, in-room safe

Privilege Junior Suite Ocean Front

9.2 out of 10
Wonderful
(27 reviews)
  • 494 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

Junior Suite Garden View | View from room

Junior Suite Garden View

8.4 out of 10
Very good
(188 reviews)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Junior Suite Pool View

View from room

Junior Suite Pool View

7.6 out of 10
Good
(75 reviews)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

8.2 out of 10
Very good
(109 reviews)
  • 441 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for RoofTop Junior Suite

Premium bedding, down comforters, free minibar, in-room safe

RoofTop Junior Suite

7.6 out of 10
Good
(5 reviews)
  • 441 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Swim Up Junior Suite

Premium bedding, down comforters, free minibar, in-room safe

Swim Up Junior Suite

8.6 out of 10
Excellent
(61 reviews)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Privilege Master Suite

Privilege Master Suite | Premium bedding, down comforters, free minibar, in-room safe

Privilege Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 961 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Privilege RoofTop Master Suite

Privilege RoofTop Master Suite | Premium bedding, down comforters, free minibar, in-room safe

Privilege RoofTop Master Suite

  • 961 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Privilege Swim Up Master Suite

Privilege Swim Up Master Suite | Premium bedding, down comforters, free minibar, in-room safe

Privilege Swim Up Master Suite

8.0 out of 10
Very good
(1 review)
  • 961 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

About the neighborhood

Falmouth

Burwood Beach is within 2 miles (3 km) of Ocean Eden Bay - Adults Only - All inclusive while other popular attractions such as Blue Waters Beach Club are within 3 miles (5 km). This 444-room, 5-star property has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Burwood Beach - 2 min drive - 1.4 miles
  • Blue Waters Beach Club - 5 min drive - 3.4 miles
  • Luminous Lagoon - 5 min drive - 4.0 miles
  • Silver Sands Public Beach - 9 min drive - 5.2 miles
  • Bengal Beach - 19 min drive - 12.5 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 37 min drive

Restaurants

  • ‪Napoli - ‬4 min drive
  • ‪Mike's Coffee And Tea - ‬5 min drive
  • ‪White Bay - ‬4 min drive
  • ‪Lobby Bar - ‬5 min drive
  • ‪Privilege Restaurant - ‬6 min drive

About this property

Ocean Eden Bay - Adults Only - All inclusive

Adults-only beachfront property with 2 outdoor pools
Ocean Eden Bay - Adults Only - All inclusive features a private beach, a full-service spa, and 2 outdoor pools. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and access to locker space. Other amenities at this adults-only property include a nightclub, karaoke, and a lazy river.
Guests can expect to find free WiFi and 55-inch LCD TVs with cable channels and pay movies. Beds sport premium bedding and down comforters, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Free minibar items, sofa beds, and sitting areas are also standard.
A private beach and 2 outdoor tennis courts are featured at the property. 2 outdoor swimming pools are on site along with a lazy river and a sauna. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Breakfast included
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The price is $317
Oct 5 - Oct 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bluemoon
  • Captain's Market
  • Marlin
  • Privilege
  • Steakhouse

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Bowling alley
  • Canoeing
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Lazy river
  • Library
  • Nightclub
  • Outdoor pool (guest access)
  • Paddleboard
  • Racquetball/squash
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (8,611 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (32 inch wide door)
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ocean Eden Bay Adults Only
Ocean Eden Inclusive Inclusive
Ocean Eden Bay - Adults Only - All inclusive Falmouth

Frequently asked questions

Will I find all-inclusive rates at Ocean Eden Bay - Adults Only - All inclusive?

Ocean Eden Bay - Adults Only - All inclusive is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Ocean Eden Bay - Adults Only - All inclusive?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Ocean Eden Bay - Adults Only - All inclusive on Oct 5, 2025 start from $374.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Ocean Eden Bay - Adults Only - All inclusive?

Ocean Eden Bay - Adults Only - All inclusive offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What can I see close to Ocean Eden Bay - Adults Only - All inclusive?

This property is located in Falmouth, close to Luminous Lagoon, Silver Sands Public Beach, and Martha Brae River. You'll also find Burwood Beach and Blue Waters Beach Club within a short drive.

Will I be able to park at Ocean Eden Bay - Adults Only - All inclusive?

Yes, secured self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa available at Ocean Eden Bay - Adults Only - All inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, reflexology, and Ayurvedic treatments.

Does Ocean Eden Bay - Adults Only - All inclusive have a casino on the premises?

No, Ocean Eden Bay - Adults Only - All inclusive doesn't have a casino.

Will I find an indoor pool at Ocean Eden Bay - Adults Only - All inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 7:00 AM and 7:00 PM.

What do couples enjoy most about Ocean Eden Bay - Adults Only - All inclusive?

This adults-only all-inclusive property offers plenty of amenities for couples including a private beach, a beach bar, and 2 outdoor pools.

Are there hot tubs at Ocean Eden Bay - Adults Only - All inclusive?

Yes, this all-inclusive property has a spa tub.

Does Ocean Eden Bay - Adults Only - All inclusive have a restaurant with a breakfast menu?

Yes, Ocean Eden Bay - Adults Only - All inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Will Ocean Eden Bay - Adults Only - All inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Ocean Eden Bay - Adults Only - All inclusive.

Does Ocean Eden Bay - Adults Only - All inclusive have connecting rooms?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Ocean Eden Bay - Adults Only - All inclusive?

The closest major airport to Ocean Eden Bay - Adults Only - All inclusive is Sir Donald Sangster Intl. Airport (MBJ), which is 24.2 mi away (37 minutes by car).

Are there rooms with balconies at Ocean Eden Bay - Adults Only - All inclusive?

No, there aren't any guestrooms with balconies at Ocean Eden Bay - Adults Only - All inclusive.

Does Ocean Eden Bay - Adults Only - All inclusive offer wedding services?

There are wedding services available at Ocean Eden Bay - Adults Only - All inclusive if that's in your vacation plans.

Reviews

Ocean Eden Bay - Adults Only - All inclusive Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1916 out of 3650 reviews
Rating 8 - Good. 850 out of 3650 reviews
Rating 6 - Okay. 415 out of 3650 reviews
Rating 4 - Poor. 254 out of 3650 reviews
Rating 2 - Terrible. 215 out of 3650 reviews

Reviews

10/10 Excellent

Toya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a privileged suite 4 days 5 nights. It was amazing all the staff was very kind, professional and courteous. I'm going back again for sure! Very soon.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jennifer

Stayed 5 nights in Aug 2025

8/10 Good

Shante

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

6/10 Okay

SIDNEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

shaera

Liked: Cleanliness, staff & service, property conditions & facilities
This property was always clean! Always helpful and accommodating.
Stayed 3 nights in Aug 2025

10/10 Excellent

Karene

Stayed 5 nights in Jul 2025

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay. Nice staff. Massive pool lol
Stayed 1 night in Jul 2025

8/10 Good

John D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a solid location choice. Majority of the staff was very friendly and helpful (minus a few grumpy people). We enjoyed the ease of finding everything and all the activities each day. Food was just ok. It was always edible and fresh but nothing ever jumped off the plate screaming "Wow, thats so good." We did not enjoy the sales pitch to buy into the premium club and would have avoided it had we known why they asked us to the lobby. But the free swag for listening was nice so I guess it worked out. Overall I would not avoid this resort but not sure I would actively seek to return. The family side seemed really nice and I would not hesitate to bring my kids if we came back.
Stayed 5 nights in Jul 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bobbie

Stayed 7 nights in Jun 2025

10/10 Excellent

Bianca Sherrel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in Jun 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

lidia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay! The property was beautiful and clean. Great choices of restaurants. The staff was always great. Rocks in the ocean but still beautiful. Big pool. Entertainment was varied. I recommend this property, it was also relaxing and not crowded.
Stayed 7 nights in Jun 2025

2/10 Terrible

Kenetra

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never book here again. It’s too expensive for the terrible experience.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kwame

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place will visit again
Stayed 3 nights in Jun 2025

8/10 Good

Lonnitris Nakia, Miami

Stayed 3 nights in Jun 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

4/10 Poor

Desiree

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
They gave me a room with pool view when I paid for ocean view room then said they could move me to another room n another day in my stay but at that time they had no king bed room available. On adult side there is not entertainment, it’s a bar by pool which closes early and a bar inside that’s it the alcohol selection sucks for the all inclusive so u pay more for real drinks and they try to sell you a time share deal while there they are approaching you at check in to set up a breakfast and tour which is 2 hrs wasted out ur day. The breakfast was ok and the steakhouse was great. I would not waste money going back the place both sides shut down by 10. I’m a laid back person and like to chill but this place was dead I had to pay a taxi to go off site to enjoy music and food. If it wasn’t for my private driver and tour guide and excursions by dwayne876tours my stay would have been a waste of money.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cenize

Liked: Amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Edward Eric

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This place was a blast!! I would definitely go back! Everyone was great. The staff was awesome and friendly! I have to say this was one of the best vacations to date!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were modern and spacious with plenty of storage space. The beach butlers were attentive to our needs. The Privilege service was exceptional. I’d definitely recommend. The only issue for us was that their response time needs improvement when calling the front desk. One suggestion regarding the maintenance of the building I’d like to make is that they need to paint over the yellow water marks that appear on almost all the buildings. It’s not aesthetically pleasing. But overall it’s a great property and I’m taking my entire family back with me.
Stayed 6 nights in Jun 2025

6/10 Okay

Anthony

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This is a very beautiful resort very clean and probably the best all inclusive food I’ve had. Reason for the low scores was the staff we checked in at 3pm and our rooms was not ready till about 530. We were never checked on how we were doing or if we needed anything. We were talked into doing a tour and they said it wasn’t a time share guess what it was a time share and when we said we weren’t interested they tried to guilt trip us saying they won’t be able to feed their kids and they won’t get paid. Room service was only for “privileged” which is the time share signup basically. We wanted to try a restaurant called “sugar cane” but there was always a 2 hour wait when the restaurant is empty, don’t know why we can’t make reservations . There was many empty tables outside of thier restaurants but they said noone can eat on them it’s basically for show. Other than that it is a very beautiful resort. It’s a resort you go to relax and rewind. If you want to party this is not the resort for you there was not much activities or night time activities besides silent disco. After 10pm the resort is basically dead. 2.5/5 stars
Stayed 4 nights in Jun 2025

10/10 Excellent

LaTonya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!!!!! It was just one thing on the app when booked it said adults only and it was kids there other than that I had an amazing experience
Stayed 3 nights in Jun 2025

10/10 Excellent

Marcel, Gibsonville

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and the food was great! However, the presentation to join privilege felt like an interrogation.
Stayed 5 nights in Jun 2025

10/10 Excellent

Loraine

Liked: Cleanliness, amenities, property conditions & facilities
The staff, hotel amenities, food was excellent. I will definitely recommend… Thank you all for a wonderful vacation.
Stayed 2 nights in Jun 2025