The food was awful, the beach was barely a beach too many leaves, no resort activities, the bar selection was very limited and mosquitos were everywhere
Not even a good experience the grounds horrible the pools dirty eaten foods and dirty glasses everywhere the where no amenities except for what little food and drinks would not recommend this place to anyone we are not going back😣😒😣
Mosquitos. Mosquitos everywhere in our room throughout our stay. That factor combined with a lack of hot water in our shower made the stay less than comfortable. Otherwise the staff was generally friendly and the small beach area was satisfactory. Food was fine but drinks were of the standard bottom shelf alcohol served at most resorts.
I can not emphasize how much to not stay here. Our first warning should have been when airport personnel asked us "where are you staying?" and I said "Mangoes." He then said to me "what is that?" And I said "it's a resort." And then he said "no Mon that's no resort." Their online presence is so deceiving it looks like it has been closed down for years and then reopened, but they did no improvements. I didn't even want to sit on the beach chairs. The few Cabanas had no mattresses. The grounds are very unkempt and unmanicured. It is filthy everywhere you look. They claim to have 4 restaurants but it is one building and they just call it different things each night. We had to move from our first room because the toilet leaked and the handle fell off the back of the toilet. The phone didnt work, and the wifi was out so no communication was possible. Dinner was a few mystery dishes of slop. We awoke to no hot water at 8am. By 11am we had no water at all. When we asked when it would be fixed, we would get the run around. After a LOT of arguing, we finally got the hotel to approve a refund of the remaining 5 nights. Our stay was supposed to be 1 week. We left with in 48 hours and went over to The Melia Brraco Village. Orbitz should remove this "resort" from thier website.
Lovely hotel. The rooms are absolutely beautiful.
My boyfriend and I stayed at Mangos over Thanksgiving break and absolutely loved it. It was so quiet (especially compared to other resorts in the area), the room was great, the food was great, and the overall atmosphere was exactly what we were looking for. The thing that really made our trip was the amazing staff - so friendly and helpful! Although there are no water sports/activities at the hotel itself, there is a place walking distance down the beach for paddleboarding, kayaking, etc. We also hired Quince, a driver that is often at Mangos, to take us out for an entire day - we went to Blue Hole, Dunn's River Falls, Green Grotto Caves, Columbus Park and Fern Gully. Also recommend going to Luminous Lagoon/Glistening Waters at night - it's a 5 minute drive away!
The staff was excellent. The only thing us that they need more selection of food. The place needs some renovation. But other than that I enjoyed my stay. I had an ocean view room. They just opened so they need time. Michael the owner was awesome. The staff was awesome as well.
Mangos Jamaica places you within a short walk of Blue Waters Beach Club and within a mile (2 km) of Luminous Lagoon. This 96-room, 3-star hotel welcomes guests with 4 restaurants, a full-service spa, and an outdoor pool.
Have a drink at the bar or enjoy onsite dining at one of 4 restaurants like Elements, which specializes in international cuisine and serves breakfast and dinner. Get a bite to eat at the onsite restaurant, or entertain your taste buds with a beverage at the coffee shop/café.
The 96 recently renovated accommodations feature balconies and afford space to spread out with sitting areas. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include free minibar items, refrigerators, and coffee makers.
Guests of Mangos Jamaica enjoy a full-service spa, an outdoor pool, and a gym. Airport transportation is made easy with an airport shuttle. The 24-hour front desk has staff standing by to help with securing valuables and concierge services. Other amenities at this adults-only hotel include a spa tub, outdoor tennis courts, and WiFi in public areas.
The food was awful, the beach was barely a beach too many leaves, no resort activities, the bar selection was very limited and mosquitos were everywhere
Not even a good experience the grounds horrible the pools dirty eaten foods and dirty glasses everywhere the where no amenities except for what little food and drinks would not recommend this place to anyone we are not going back😣😒😣
Thank you for your feedback and were are sorry you did not enjoy your vacation. The management has been informed of your concerns and will be reviewing for areas of improvement
Mosquitos. Mosquitos everywhere in our room throughout our stay. That factor combined with a lack of hot water in our shower made the stay less than comfortable. Otherwise the staff was generally friendly and the small beach area was satisfactory. Food was fine but drinks were of the standard bottom shelf alcohol served at most resorts.
Dear Aaron We are sincerely sorry about the issue with the mosquitos during your stay. We do make every attempt to curtail the mosquito population with regular spraying around the resort but do understand they can be a nuisance. We are pleased the staff, beach and food was to your liking. Sincerely The Mangos Team
I can not emphasize how much to not stay here. Our first warning should have been when airport personnel asked us "where are you staying?" and I said "Mangoes." He then said to me "what is that?" And I said "it's a resort." And then he said "no Mon that's no resort." Their online presence is so deceiving it looks like it has been closed down for years and then reopened, but they did no improvements. I didn't even want to sit on the beach chairs. The few Cabanas had no mattresses. The grounds are very unkempt and unmanicured. It is filthy everywhere you look. They claim to have 4 restaurants but it is one building and they just call it different things each night. We had to move from our first room because the toilet leaked and the handle fell off the back of the toilet. The phone didnt work, and the wifi was out so no communication was possible. Dinner was a few mystery dishes of slop. We awoke to no hot water at 8am. By 11am we had no water at all. When we asked when it would be fixed, we would get the run around. After a LOT of arguing, we finally got the hotel to approve a refund of the remaining 5 nights. Our stay was supposed to be 1 week. We left with in 48 hours and went over to The Melia Brraco Village. Orbitz should remove this "resort" from thier website.
Dear Guest We are very sorry you did not have a good experience when you recently stayed at Mangos. We will be reviewing your feedback and incorporating as we make improvements to the resort going forward
Lovely hotel. The rooms are absolutely beautiful.
Thankyou for your review, we are delighted you enjoyed your stay with us and look forward to welcoming you back soon!
My boyfriend and I stayed at Mangos over Thanksgiving break and absolutely loved it. It was so quiet (especially compared to other resorts in the area), the room was great, the food was great, and the overall atmosphere was exactly what we were looking for. The thing that really made our trip was the amazing staff - so friendly and helpful! Although there are no water sports/activities at the hotel itself, there is a place walking distance down the beach for paddleboarding, kayaking, etc. We also hired Quince, a driver that is often at Mangos, to take us out for an entire day - we went to Blue Hole, Dunn's River Falls, Green Grotto Caves, Columbus Park and Fern Gully. Also recommend going to Luminous Lagoon/Glistening Waters at night - it's a 5 minute drive away!
The staff was excellent. The only thing us that they need more selection of food. The place needs some renovation. But other than that I enjoyed my stay. I had an ocean view room. They just opened so they need time. Michael the owner was awesome. The staff was awesome as well.
Dear Sir/Madam We are sorry you did not enjoy your stay with us. Your feedback has been shared with the management for improvement