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Recent guest reviews

This property is well designed and loaded with amenities including bowling, a children’s water park and lazy river. Ocean Coral spring offers lots of dining options; the food and drinks are excellent. This hotel is great for families and people who want to have a fun and upbeat vacation.

I enjoy my stay at ocean coral, I will definitely come back. Hopefully the food is better when I plan to come back. Jason top bartender and my girl Monique.

The hotel was amazing but the food was terrible. For the amount of money spent everything should be on point.

This hotel has so much potential to be truly amazing! The grounds are absolutely beautiful. The public spaces were beautifully maintained both indoors and out. The decor of the place left me inspired. Now to address the issues, I didn’t find the front desk personnel’s to be very friendly. They weren’t incredibly rude just not very welcoming. Also, a lot of technicalities when speaking with them. Most of their “rules” are ridiculous! I had 5 people in my party (myself and 4 kids ages 9 and under with me) they gave me a room with one bed and a pull out sofa. When I called to request a bigger room they said all the rooms were the same size. Which is

Food sucks... nothing good to eat ...... great staff

Customer service, food and guest services were mediocre, poor in quality. We ran out of toilet paper, we had no water coming through the pipes one night, there was nothing PRIVILEGE about my stay, no butler service, the Privilege restaurant was never open for dinner during my 4 day stay, neither was most of the other restaurants. I only had the chance to use one main restaurant that was always open which is Martha’s.and they are never open on-time, so guests have to stand waiting or leave and return. The property is huge and lovely, nice landscaping, beautiful pool, breathtaking view and always clean. Nice clean rooms, nowhere to hang a towel or wet swimwear though and the quality of customer is the poorest I’ve seen in quite some time. Big up to Jason at the Lobby bar!!! He was working alone and yet he had us all entertained, all night at the bar, numerous guests, yet he treated us all the best throughout our stay.

I’m taking the time out to write this review because I feel somebody out there needs it. First let me say that the reviews online does this property no Justice and that’s why I always encourage ppl to visit a hotel and d experience it for themselves. My vacation here was awesome! We booked the privilege rooftop suite and it was worth it! Tayo at the front desk made our check in experience a smooth one. Thanks to handsome Errol that made dinner at Sakura a fun and entertaining one, singing and Dancing as he prepares live meals. Cathreta overextended herself for us by getting me balloons and rose petals, it was a special occasion and I forgot some of my decor and she went out of her way to ensure we got them. You were awesome Cath! Jason at the pool bar had some great mixes! The Property I love the coordination of the aesthetics , every detail is well planned and out together. I’ve been to many hotels so I can speak on this, that the lay out is so ideal. The restaurants here are all located in close proximity and in a central area, this is important to me because my spouse and I love to go to more than one restaurants in one night. The food, the fooood was soooo good. The best steak I’ve ever had at sugarcane and the lobster dinner was so succulent! I could go on and on and on but I must say I’ll be going back here soon.

The front desk staff need more training. Patrick was rude and is not appropriate to be at the front of the house. Food was very limited. However Housekeeping did an excellent job.

Mountain Spring Bay Falmouth

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located 2.4 mi (3.8 km) from Burwood Beach, Ocean Coral Spring Resort - All inclusive is within a 10-minute drive of Blue Waters Beach Club. This 513-room, 5-star property has a private beach, a full-service spa, and a free water park.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:30 AM. This property is home to 10 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.


Rooms

The 513 individually decorated accommodations feature balconies and afford space to spread out with a separate bedroom and sitting areas. 41-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free minibar items, free bottled water, and ceiling fans.


Property features

Ocean Coral Spring Resort - All inclusive features a private beach, a full-service spa, and a free water park. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and access to locker space. Other amenities at this all-inclusive property include a nightclub, an outdoor pool, and a lazy river.

Room options

Swim Up Junior Suite

1 King Bed and 1 Double Sofa Bed | 2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Junior Suite Ocean View

1 King Bed and 1 Double Sofa Bed | 2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Junior Suite Pool View

1 King Bed and 1 Double Sofa Bed | 2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

RoofTop Junior Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Ocean Coral Spring Resort - All inclusive

Everyone (3) Couples (3) Family (5)
5
Family

This property is well designed and loaded with amenities including bowling, a children’s water park and lazy river. Ocean Coral spring offers lots of dining options; the food and drinks are excellent. This hotel is great for families and people who want to have a fun and upbeat vacation.

By on Apr 7, 2021

Review comment responded on Apr 7, 2021

Dear Guest, Thank you for choosing our Ocean Coral Spring by H10 property as your vacation destination. We want to thank you for sharing your experience with us and we are happy to know that we were able to make your stay a great one. It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us! Regards

4
Partner Couples Family

I enjoy my stay at ocean coral, I will definitely come back. Hopefully the food is better when I plan to come back. Jason top bartender and my girl Monique.

By on Apr 6, 2021

Review comment responded on Apr 7, 2021

Dear Guest, Thank you for choosing our Ocean Coral Spring by H10 property as your vacation destination. We want to thank you for sharing your experience with us and we are happy to know that we were able to make your stay a great one despite the food quality not meeting your expectations. We appreciate comments like these, as they encourage us to continue improving in our services to provide more satisfactory stays. It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us! Regards

3
Family Family

The hotel was amazing but the food was terrible. For the amount of money spent everything should be on point.

By on Mar 22, 2021

Review comment responded on Mar 22, 2021

Dear Guest Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. We appreciate you sharing your experience with us, however we apologize for not meeting some of your expectations during your stay with us. These kinds of feedback encourage us to continue working on improving in our services. Your feedback matters to us as we want to ensure you that we are working each day to provide more satisfactory guest stays. We do hope to welcome you here with us in the future to have a better experience on our products and services to make your stay even more memorable one. Guillermo Lachapel Sub Director

2
Everyone

This hotel has so much potential to be truly amazing! The grounds are absolutely beautiful. The public spaces were beautifully maintained both indoors and out. The decor of the place left me inspired. Now to address the issues, I didn’t find the front desk personnel’s to be very friendly. They weren’t incredibly rude just not very welcoming. Also, a lot of technicalities when speaking with them. Most of their “rules” are ridiculous! I had 5 people in my party (myself and 4 kids ages 9 and under with me) they gave me a room with one bed and a pull out sofa. When I called to request a bigger room they said all the rooms were the same size. Which is

By on Feb 23, 2021

Review comment responded on Feb 23, 2021

Dear Guest, Thank you for choosing our Ocean Coral Spring property as your vacation destination. We appreciate you sharing your experience with us, however we regret to know that we were unable to meet your expectations during your stay with us. These kinds of feedback encourage us to continue working on improving in our services. We want to assure you that we are working each day to improve in our products and services. We do hope to welcome you here with us in the future and to make your experience a more memorable one only if you allow us to. Regards,

3
Partner Couples

Food sucks... nothing good to eat ...... great staff

By , from New york on Feb 2, 2021

Review comment responded on Feb 2, 2021

Dear Orando Andre, Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. We appreciate you sharing your experience with us, however we apologise for not meeting some of your expectations during your stay with us. Your feedback matters to us as we want to ensure you that we are working each day to provide more satisfactory guest stays. We do hope to welcome you here with us in the future and to make your experience a more memorable one. Regards,

3
Family

Customer service, food and guest services were mediocre, poor in quality. We ran out of toilet paper, we had no water coming through the pipes one night, there was nothing PRIVILEGE about my stay, no butler service, the Privilege restaurant was never open for dinner during my 4 day stay, neither was most of the other restaurants. I only had the chance to use one main restaurant that was always open which is Martha’s.and they are never open on-time, so guests have to stand waiting or leave and return. The property is huge and lovely, nice landscaping, beautiful pool, breathtaking view and always clean. Nice clean rooms, nowhere to hang a towel or wet swimwear though and the quality of customer is the poorest I’ve seen in quite some time. Big up to Jason at the Lobby bar!!! He was working alone and yet he had us all entertained, all night at the bar, numerous guests, yet he treated us all the best throughout our stay.

By , from New York, NY on Dec 24, 2020

Review comment responded on Dec 25, 2020

Dear Meka, First, we would like to thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. We regret to know that we were unable to meet your expectations during your stay with us however we appreciate you sharing your experience with us as these kinds of feedbacks encourage us to continue working on our improvement program so we can better satisfy our customers. We do hope we are able to host you in the future if you allow us another chance. Regards,

5
Everyone

By on Dec 3, 2020

Review comment responded on Dec 3, 2020

Dear Guest, Thank you for choosing our Ocean coral Springs by H10 property as your vacation destination. We are pleased to know that we were able to make your stay a great one. We look forward in hosting you in the near future. Regards, Sabrina De Pasquale.

4
Everyone

By on Nov 5, 2020

Review comment responded on Nov 9, 2020

Hello, We appreciate you sharing your feedback with us as well as the world. We hope to welcome you back at our Ocean Coral Springs by H10 poperty. Regards, Sabrina De Pasquale

5
Partner Couples

I’m taking the time out to write this review because I feel somebody out there needs it. First let me say that the reviews online does this property no Justice and that’s why I always encourage ppl to visit a hotel and d experience it for themselves. My vacation here was awesome! We booked the privilege rooftop suite and it was worth it! Tayo at the front desk made our check in experience a smooth one. Thanks to handsome Errol that made dinner at Sakura a fun and entertaining one, singing and Dancing as he prepares live meals. Cathreta overextended herself for us by getting me balloons and rose petals, it was a special occasion and I forgot some of my decor and she went out of her way to ensure we got them. You were awesome Cath! Jason at the pool bar had some great mixes! The Property I love the coordination of the aesthetics , every detail is well planned and out together. I’ve been to many hotels so I can speak on this, that the lay out is so ideal. The restaurants here are all located in close proximity and in a central area, this is important to me because my spouse and I love to go to more than one restaurants in one night. The food, the fooood was soooo good. The best steak I’ve ever had at sugarcane and the lobster dinner was so succulent! I could go on and on and on but I must say I’ll be going back here soon.

By on Oct 27, 2020

Review comment responded on Oct 28, 2020

Thank you for choosing your vacation at Ocean Coral Coral Spring We greatly appreciate your excellent feedback by this page and let us know that our staffs have done the best to successfully finalize your stay. We will send your congratulations to Ear for had made a great vacation for you and your family. It a pleasure to know you enjoy our food service We look forward to your soon return; to offer our best to you have a great experience again on Ocean Coral Spring Guillermo Lachapel Sub Director/Sub Manager

3
Family with small children

The front desk staff need more training. Patrick was rude and is not appropriate to be at the front of the house. Food was very limited. However Housekeeping did an excellent job.

By , from Jamaica on Oct 25, 2020

Review comment responded on Oct 25, 2020

Dear guest, First of all, we would like to express our gratitude for having chosen Ocean Coral Spring as your host for your last vacation in Jamaica . We lament reading that some aspects of your vacation were not at the height of your expectations. Rest assured that we take good note of all of your comments and that we will transmit them to the different departments implicated so that we can make our service offer even better. We would like to thank you for having taken the time to leave your comments on this page. We hope we will have the chance to receive you again in our hotel in the near future and improve your perception of our resort. Best Regards, Guillermo Lachapel Sub Manager/Sub Director

Ocean Coral Spring Resort - All inclusive

Mountain Spring Bay, Falmouth,
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