Ocean Coral Spring - All Inclusive

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for Ocean Coral Spring - All Inclusive

2 outdoor pools, open 8:00 AM to 6:00 PM, cabanas (surcharge)
2 outdoor pools, open 8:00 AM to 6:00 PM, cabanas (surcharge)
8 restaurants, breakfast served
View from room
Privilege Junior Suite Swim-up | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • On private beach

Explore the area

View in a map
Mountain Spring Bay, Falmouth, 07, WI
  • Place, Burwood Beach
    ‪6 min drive‬
  • Place, Blue Waters Beach Club
    ‪10 min drive‬
  • Place, Luminous Lagoon
    ‪10 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪50 min drive‬

Room options

Junior Suite Family Daisy

7.4 out of 10
Good
(40 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Privilege Junior Suite

8.2 out of 10
Very good
(27 reviews)
  • 484 sq ft
  • 4 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Privilege RoofTop Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Privilege Junior Suite Swim-up

7.6 out of 10
Good
(7 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Privilege Junior Suite Ocean Front

7.8 out of 10
Good
(27 reviews)
  • 484 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Garden View

8.0 out of 10
Very good
(294 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Pool View

8.2 out of 10
Very good
(120 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

RoofTop Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 484 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Swim Up Junior Suite

8.0 out of 10
Very good
(46 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Ocean View

7.8 out of 10
Good
(82 reviews)
  • 441 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Privilege Master Suite

  • 958 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Privilege RoofTop Master Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 958 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Privilege Swim up Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 958 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Falmouth

Ocean Coral Spring - All Inclusive places you within 3 miles (5 km) of popular attractions like Burwood Beach and Jamaica Beaches. This 513-room, 5-star resort welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Burwood Beach - 6 min drive - 2.8 miles
  • Blue Waters Beach Club - 10 min drive - 4.7 miles
  • Luminous Lagoon - 10 min drive - 5.3 miles
  • Silver Sands Public Beach - 12 min drive - 4.9 miles
  • Martha Brae River - 13 min drive - 7.6 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 48 min drive

Restaurants

  • ‪Napoli - ‬8 min drive
  • ‪Mike's Coffee And Tea - ‬3 min walk
  • ‪White Bay - ‬9 min drive
  • ‪Lobby Bar - ‬4 min walk
  • ‪Privilege Restaurant - ‬8 min walk

About this property

Ocean Coral Spring - All Inclusive

Luxury resort on the beach, with 2 outdoor pools
Ocean Coral Spring - All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this beach resort include a free water park, a nightclub, and karaoke.
Guests can expect free WiFi and 55-inch LED TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include free minibar items, balconies, and sofa beds.
A private beach, 2 outdoor tennis courts, and a complimentary water park with a lazy river and waterslides are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio Spa by Etra has 11 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 8 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Locanda
  • Martha's Market
  • Sakura
  • Sugar Cane
  • Thali

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Bowling alley
  • Canoeing
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Lazy river
  • Library
  • Nightclub
  • Paddleboard
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center (9,042 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (32 inch wide door)
  • Hand-held showerhead
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Ocean Coral Spring
Ocean Coral Spring Inclusive
Ocean Coral Spring All Inclusive
Ocean Coral Spring Resort All inclusive
Ocean Coral Spring - All Inclusive Resort
Ocean Coral Spring - All Inclusive Falmouth
Ocean Coral Spring - All Inclusive Resort Falmouth

Frequently asked questions

Is free cancellation available at Ocean Coral Spring - All Inclusive?

Ocean Coral Spring - All Inclusive provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Ocean Coral Spring - All Inclusive?

As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at Ocean Coral Spring - All Inclusive on Nov 23, 2025 start from $380.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Ocean Coral Spring - All Inclusive?

Based on positive ratings, guests enjoy the resort's location in Falmouth, which is close to Silver Sands Public Beach, Luminous Lagoon, and Martha Brae River. You'll also find Jamaica Beaches and Burwood Beach within a short drive.

Will I be able to park at Ocean Coral Spring - All Inclusive?

Yes, there is accessible parking available.

Is there a spa available at Ocean Coral Spring - All Inclusive?

Despacio Spa by Etra is the resort's spa and services include hot stone massages, deep-tissue massages, aromatherapy, and reflexology.

Does Ocean Coral Spring - All Inclusive include a casino?

No, Ocean Coral Spring - All Inclusive doesn't have a casino.

Will I find an indoor pool at Ocean Coral Spring - All Inclusive?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 6:00 PM.

Is Ocean Coral Spring - All Inclusive a good place to stay for couples?

There are many amenities for couples at this resort, including a private beach and a beach bar plus some guestrooms feature private pools.

Are there hot tubs at Ocean Coral Spring - All Inclusive?

No, but guests can enjoy a steam room at this resort.

Does Ocean Coral Spring - All Inclusive have a restaurant that serves breakfast?

Yes, Ocean Coral Spring - All Inclusive has 8 restaurants, and serves free buffet breakfast each morning.

Will Ocean Coral Spring - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Ocean Coral Spring - All Inclusive.

Are there connecting rooms at Ocean Coral Spring - All Inclusive?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

What is the closest airport to Ocean Coral Spring - All Inclusive?

The closest major airport to Ocean Coral Spring - All Inclusive is Sir Donald Sangster Intl. Airport (MBJ), which is 25.5 mi away (48 minutes by car).

Are there rooms with balconies at Ocean Coral Spring - All Inclusive?

Yes, every guestroom at Ocean Coral Spring - All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Ocean Coral Spring - All Inclusive host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Ocean Coral Spring - All Inclusive.

Reviews

Ocean Coral Spring - All Inclusive Reviews

8.4

Very Good

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 2134 out of 3957 reviews
Rating 8 - Good. 824 out of 3957 reviews
Rating 6 - Okay. 502 out of 3957 reviews
Rating 4 - Poor. 261 out of 3957 reviews
Rating 2 - Terrible. 236 out of 3957 reviews

Reviews

2/10 Terrible

Kennita

Disliked: Cleanliness, staff & service, property conditions & facilities
The resort was not in good condition and didn’t take care of guests safety during the storm.
Stayed 5 nights in Oct 2025

10/10 Excellent

Micheal V

Liked: Cleanliness, staff & service, property conditions & facilities
Food was unbelievable
Stayed 3 nights in Oct 2025

10/10 Excellent

Audreyanna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You’ll love it especially if you have kids!
Stayed 3 nights in Sep 2025

10/10 Excellent

Guerby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Faith C, Brooklyn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay for families, group friends or even a split trip. The amenities are top tier, game room, pastry shop, spa! The food options cater to every type of eater. Rooms are well appointed. Well worth the trip.
Stayed 5 nights in Aug 2025

10/10 Excellent

adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn't be more friendly and eager to please the guests. Even though the hotel has minor things to improve, is kept really clean, staff is always working to maintain the cleanliness and tidying up after the guests. Landscaping is kept immaculate. The only thing I did not like about the hotel is that whithin the first days you arrive there is a dedicated team that is always trying to sell you either time shares in the hotel or VIP rooms, to the point that it gets annoying, i learned that if I told them that it was my last day they would leave me alone. That is the only negative thing I could say about the hotel. Food was magnificent, a lot of variety to choose from. The lazy river was great, it had a pool bar. Every night we had great shows. Bowling, take my advice, sign up and go to dinner and come back, the wait time is big. The beach was small but beautiful. What more can I say, you won't be disappointed if you book here.
Beach
Stayed 7 nights in Aug 2025

6/10 Okay

Darian

Stayed 6 nights in Aug 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Lovely staff
Stayed 1 night in Aug 2025

6/10 Okay

ERIK

they kept prioritizing the "privilege" bracelets more then people with the blue bracelets. even after we upgraded the servvis
Stayed 4 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Naomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 4 nights in Aug 2025

8/10 Good

Cammilla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would’ve love more local food from Martha’s buffet. Also it would’ve been nice to have more activities for such a big hotel.
Stayed 5 nights in Aug 2025

10/10 Excellent

Aurelia

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The property was great...need more transportation for store service , need more info. On party around site. But overall it was amazing
Stayed 6 nights in Aug 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal resort, our stay was perfect! The staff here were very attentive to the guests, they made sure you were always having a good time. Resort was clean, many food selections, and plenty of activities to do during the day and night.
Stayed 5 nights in Aug 2025

10/10 Excellent

Tavoy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Tajahna

Liked: Cleanliness
The food could be better, the beds could be better, they were hard. The
Stayed 5 nights in Aug 2025

10/10 Excellent

Juanita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very pleasant, staffs are very helpful, rooms are clean and kept up nicely.
Stayed 2 nights in Aug 2025

10/10 Excellent

Juanita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was nice and I’m returning again. It wasn’t anything I didn’t like about it!!!
Stayed 4 nights in Aug 2025

8/10 Good

Leon

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The food was excellent but the bar service wasn't good at all
Stayed 4 nights in Aug 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything
Stayed 4 nights in Jul 2025

10/10 Excellent

Aaliyah

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Love it here see yall soon
Stayed 1 night in Aug 2025

6/10 Okay

Cecilia

Liked: Cleanliness
While the hotel grounds and amenities seemed well maintained, when i swam in the pool later that day i started having an allergic reaction
Stayed 2 nights in Aug 2025

6/10 Okay

Shernett Leticia

Stayed 5 nights in Aug 2025

2/10 Terrible

Basam

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Not much too like. Once you check in, you are approached by your personal concierge. They would like to welcome you with a “welcome breakfast” the next day(kinda weird seeing how I already paid for the all inclusive package). Come to find out that it’s just a time-share sales pitch…where they have a strange join you and your family for your first breakfast (felt very uncomfortable). They have separate beaches, one for everyone (which is rough)and a good one for the premium members. Food was terrible. Restaurant were closed for most of the time. Constantly running out of food. Drinks at the bar were made with little to no care. Often had one person serving guest while 5 or 7 other staff members just walk around and talk to each other. No management role present. Staff that were serving you food or drinks were very unwelcoming and rude. Rooms and overall hotel upkeep was poor. Lifeguards were seen sleeping. ZERO snacks available. They had a souvenir shop that sold bags of chips for $14 usd and chocolate bars for $9 usd. Had no real access to food or snacks like most other resorts offer for all inclusive. Overall my family and I were disappointed and felt ripped off. Some good things are that some of the staff members were great and the beach was nice.
Stayed 6 nights in Aug 2025

6/10 Okay

Tatum Lee

Traveled with family and small children, Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Resort itself is beautiful however the staff at the front really need to work on customer service as well as be reminded that the website doesnt make you aware of the hidden fees. Also be mindful of their "welcome breakfast " for special guest its just a way to get you to pay more with the vip pacakage that will run you 10 thousand dollars american and waste 3 hours of your first morning on the resort. Housekeeping was also hard to find and morst dining staff are not able to handle busy eating hours.
Stayed 5 nights in Aug 2025