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Ocean Coral Spring - All Inclusive

5.0 star property

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Photo gallery for Ocean Coral Spring - All Inclusive

Property grounds
2 outdoor pools, open 8:00 AM to 6:00 PM, cabanas (surcharge)
View from room
8 restaurants, breakfast served
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Breakfast included
  • All inclusive
  • Free WiFi

Explore the area

View in a map
Mountain Spring Bay, Falmouth, 07, WI
  • Place, Burwood Beach
    ‪6 min drive‬
  • Place, Blue Waters Beach Club
    ‪10 min drive‬
  • Place, Luminous Lagoon
    ‪10 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪51 min drive‬

Room options

View all photos for Junior Suite Family Daisy

1 bedroom, premium bedding, down comforters, free minibar

Junior Suite Family Daisy

7.4 out of 10
Good
(41 reviews)
  • Garden view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite

1 bedroom, premium bedding, down comforters, free minibar

Privilege Junior Suite

8.2 out of 10
Very good
(30 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege RoofTop Junior Suite

1 bedroom, premium bedding, down comforters, free minibar

Privilege RoofTop Junior Suite

7.0 out of 10
Good
(4 reviews)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Junior Suite Swim-up

1 bedroom, premium bedding, down comforters, free minibar

Privilege Junior Suite Swim-up

7.6 out of 10
Good
(7 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Junior Suite Ocean Front

1 bedroom, premium bedding, down comforters, free minibar

Privilege Junior Suite Ocean Front

7.8 out of 10
Good
(27 reviews)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

1 bedroom, premium bedding, down comforters, free minibar

Junior Suite Garden View

8.0 out of 10
Very good
(321 reviews)
  • Garden view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Pool View

Junior Suite Pool View | View from room

Junior Suite Pool View

8.2 out of 10
Very good
(128 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for RoofTop Junior Suite

1 bedroom, premium bedding, down comforters, free minibar

RoofTop Junior Suite

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Swim Up Junior Suite

1 bedroom, premium bedding, down comforters, free minibar

Swim Up Junior Suite

8.0 out of 10
Very good
(48 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Ocean View

1 bedroom, premium bedding, down comforters, free minibar

Junior Suite Ocean View

7.8 out of 10
Good
(88 reviews)
  • Ocean view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege Master Suite

1 bedroom, premium bedding, down comforters, free minibar

Privilege Master Suite

  • Ocean view
  • 958 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege RoofTop Master Suite

1 bedroom, premium bedding, down comforters, free minibar

Privilege RoofTop Master Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 958 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Swim up Master Suite

1 bedroom, premium bedding, down comforters, free minibar

Privilege Swim up Master Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 958 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Falmouth

Located 2.7 mi (4.4 km) from Burwood Beach, Ocean Coral Spring - All Inclusive is within a 10-minute drive of other popular attractions like Luminous Lagoon. This 513-room, 5-star resort welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa.
View more Resorts in FalmouthOpens in a new window

What's nearby

  • Burwood Beach - 6 min drive - 2.8 miles
  • Blue Waters Beach Club - 10 min drive - 4.7 miles
  • Luminous Lagoon - 10 min drive - 5.3 miles
  • Silver Sands Public Beach - 12 min drive - 4.9 miles
  • Martha Brae River - 13 min drive - 7.6 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 45 min drive

Restaurants

  • ‪White Bay - ‬9 min drive
  • ‪Mike's Coffee And Tea - ‬2 min walk
  • ‪Napoli - ‬9 min drive
  • ‪Lobby Bar - ‬4 min walk
  • ‪Privilege Restaurant - ‬7 min walk

About this property

Ocean Coral Spring - All Inclusive

Ocean Coral Spring - All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, access to locker space, and luggage storage. Other amenities at this all-inclusive resort include a free water park, a nightclub, and karaoke.
Guests can expect free WiFi and 55-inch LED TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include free minibar items, balconies, and sitting areas.
A private beach, 2 outdoor tennis courts, and a complimentary water park with a lazy river and waterslides are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio Spa by Etra has 11 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

2 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)
Ocean Eden Bay - Adults Only - All inclusive
Falmouth
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
8.4 out of 10, Very Good, 3,731 reviews
$459 nightly
The price is $459
May 4 - May 5
Total with taxes and fees
Ocean Eden Bay - Adults Only - All inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 8 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Locanda
  • Martha's Market
  • Sakura
  • Sugar Cane
  • Thali

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Bowling alley
  • Canoeing
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Lazy river
  • Library
  • Nightclub
  • Paddleboard
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center (9,042 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (32 inch wide door)
  • Hand-held showerhead
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Ocean Coral Spring
Ocean Coral Spring Inclusive
Ocean Coral Spring All Inclusive
Ocean Coral Spring Resort All inclusive
Ocean Coral Spring - All Inclusive Resort
Ocean Coral Spring - All Inclusive Falmouth
Ocean Coral Spring - All Inclusive Resort Falmouth

Frequently asked questions

Will I find all-inclusive rates at Ocean Coral Spring - All Inclusive?

Ocean Coral Spring - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals. Activities include cooking classes, dance classes, and live performances.

How much does it cost to stay at Ocean Coral Spring - All Inclusive?

As of Apr 3, 2026, prices found for a 1-night stay for 2 adults at Ocean Coral Spring - All Inclusive on May 4, 2026 start from $422, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Ocean Coral Spring - All Inclusive?

Ocean Coral Spring - All Inclusive provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of Ocean Coral Spring - All Inclusive?

Based on positive ratings, guests enjoy the resort's location in Falmouth, which is close to Luminous Lagoon, Martha Brae River, and Burwood Beach. Blue Waters Beach Club is also within a driving distance of 4 mi.

Is parking available on site at Ocean Coral Spring - All Inclusive?

Yes, there is wheelchair-accessible van parking available.

Is there a spa available at Ocean Coral Spring - All Inclusive?

Despacio Spa by Etra is the resort's spa and services include beach massages, deep-tissue massages, reflexology, and detox wraps.

Does Ocean Coral Spring - All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as a free water park, a private beach, and beachside massages at this resort.

Does Ocean Coral Spring - All Inclusive include a casino?

No, Ocean Coral Spring - All Inclusive doesn't have a casino.

Will I find an indoor pool at Ocean Coral Spring - All Inclusive?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 6:00 PM.

What do couples enjoy most about Ocean Coral Spring - All Inclusive?

There are many amenities for couples at this resort, including a private beach and a beach bar plus some guestrooms feature a private pool.

Are there hot tubs at Ocean Coral Spring - All Inclusive?

No, but guests can enjoy a sauna at this resort.

Does Ocean Coral Spring - All Inclusive have a restaurant that serves breakfast?

Yes, Ocean Coral Spring - All Inclusive has 8 restaurants, and serves free buffet breakfast each morning.

Will Ocean Coral Spring - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Ocean Coral Spring - All Inclusive.

Are there connecting rooms at Ocean Coral Spring - All Inclusive?

Yes, you can book connecting rooms at this resort for your group or family vacation.

What is the closest airport to Ocean Coral Spring - All Inclusive?

The closest major airport to Ocean Coral Spring - All Inclusive is Sir Donald Sangster Intl. Airport (MBJ), which is 25.8 mi away (45 minutes by car).

Are there rooms with balconies that I can book at Ocean Coral Spring - All Inclusive?

Yes, every guestroom at Ocean Coral Spring - All Inclusive comes with a balcony and some offer ocean and garden views.

Does Ocean Coral Spring - All Inclusive host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Ocean Coral Spring - All Inclusive.

Ocean Coral Spring - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 2187 out of 4036 reviews
Rating 8 - Good. 829 out of 4036 reviews
Rating 6 - Okay. 507 out of 4036 reviews
Rating 4 - Poor. 270 out of 4036 reviews
Rating 2 - Terrible. 243 out of 4036 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Marshall

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, decent property, some very nice staff. I had a good time.
Stayed 10 nights in Jan 2026

8/10 Good

Rodney

Stayed 3 nights in Jan 2026

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Had a great time and enjoyed the side of the island!
Stayed 4 nights in Sep 2025

8/10 Good

Javier

Stayed 3 nights in Dec 2025

6/10 Okay

titus

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I wish the floors would be labeled when you get off the elevator
Stayed 4 nights in Dec 2025

4/10 Poor

Antoneo, Baltimore

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The room was set up for someone celebrating an Anniversary .
Stayed 5 nights in Dec 2025

4/10 Poor

Uday, Saratoga

Traveled with family and small children, Traveled with family
Liked: Amenities
We did not get the room we booked for 2 days. Instead, we got a downgraded room facing the slums that was infested with mosquitoes and even forced to sleep in the lobby until a room was available. We had to move in between making the first couple of days miserable. 1/2 our trip 5 day trip was ruined because of the room situation.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jaylon

Liked: Cleanliness, property conditions & facilities
Great
Stayed 5 nights in Sep 2025

2/10 Terrible

Kevin

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Our check-in was delayed by three hours beyond our 3:30 pm arrival, which was a disappointing start. The room itself was outdated and showed signs of poor maintenance, with broken and patched fittings. We also found broken glass left behind from a previous guest, which raised serious concerns about cleanliness and safety. There was a persistent mouldy smell coming from the air-conditioning vents, and we had to request Wi-Fi access and the complimentary water refill each day rather than it being provided proactively. Housekeeping was inconsistent where our room was not serviced for three of the five nights due to reported “lock” issues, which were never properly resolved during our stay. The food, drinks and pool were acceptable for the venue, and one positive aspect was the butler WhatsApp service, which was responsive and attentive when we reported the various issues. Given that we paid premium New Year’s Eve rates, the overall experience fell well below expectations. The service and accommodation did not reflect a five-star standard
Stayed 5 nights in Dec 2025

2/10 Terrible

Amirali H

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Poor service. Had to call several times to clean room.
Stayed 5 nights in Dec 2025

10/10 Excellent

Georgia

Traveled with family
Liked: Cleanliness, amenities
I stayed at this hotel for my birthday, and it was truly a wonderful experience from start to finish. The staff was incredibly welcoming, friendly, and attentive, which made the trip feel even more special. The hotel itself was clean, well-maintained, and comfortabl and overall a great stay. I especially want to recognize John Mckie who was absolutely amazing! He truly went above and beyond to make sure everything was perfect. John was professional, kind, and incredibly attentive, and he made us feel genuinely valued as guests. His positive attitude, attention to detail, and willingness to help with anything we needed made a huge difference in our experience. He is an incredible asset to the hotel and someone who truly embodies excellent customer service. I couldn’t have asked for a better place to celebrate my birthday and would definitely stay here again.
Stayed 2 nights in Dec 2025

2/10 Terrible

Mike, Plano

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Bad service
Stayed 4 nights in Dec 2025

6/10 Okay

Naveen Chander Sonamuthu

Traveled with family
Liked: Cleanliness, amenities
okay restaurant service was not that good , less chef and wait time is too much else
Stayed 6 nights in Dec 2025

10/10 Excellent

Vinay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They used to run out of food and towels in the pool. Other than this resort is awesome
Stayed 5 nights in Dec 2025

4/10 Poor

Nathalie

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
General disorganisation. Not enough staff checking in so took a long time. Then repeated after upgrade. Staff generally unfriendly and had no clue what customer service means.
Stayed 5 nights in Dec 2025

8/10 Good

Don

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All the staff was so kind and helpful!
Stayed 7 nights in Dec 2025

8/10 Good

Jessica

Stayed 5 nights in Dec 2025

6/10 Okay

Shauna-Kay Theresa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The linens was placed for 2 people even tho 4 people booked the room. We called at 7pm to make the sofa bed and no one came till after 3rd call at 11pm. Day staff was absolutely amazing!! The night shift front desk staff was rude and very short on the phone. We were in room 2409. The closet door next to our room came unlatched, which slammed ALL day due to wind. That took A LONG time to get someone to address ad well. It took me taking pics and recording it just to get it address. But over all stay was okay, this was my 3rd visit,
Stayed 4 nights in Dec 2025

6/10 Okay

Lesley

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
Ok, stated 8 days 7 nights with my husband and 2 kids. We had 2 rooms booked on the Ocean Coral Spring side (ocean view). Rooms are very dated. Not dirty but upgrades are needed. I usually don’t get housekeeping but we opted in because of the kids tracking sand in. They did an OK job. AC works in the room and the fan was an added bonus because it kept us cool as well. The restaurants were not the greatest. Hibachi was probably the best option flavor wise. Unfortunately, we saw a roach in one of the restaurants on the wall and my husband saw one in the men’s bathroom. After seeing that, I was a nervous wreck looking around at everything and losing my appetite. Staff was always nice, so they more than made up for anything that I looked at as not good. The pushy sales was a HUGE turnoff for me. I have been to a few all inclusive resorts and have never experienced that. The pool was extremely cold. I’m assuming because it was the winter months and it cools a lot during to cooler night weather. My kids (14,12,8,6) loved the kids pool area, yes even the teenager lol. All in all, I would likely not come to this resort again, especially for the money we paid. We love Jamaica so if it wasn’t for the people and staff, we would have left that resort and went to another.
Stayed 7 nights in Dec 2025

4/10 Poor

sheena

Stayed 3 nights in Dec 2025

2/10 Terrible

Ali

Disliked: Cleanliness, property conditions & facilities
I wish I could say something good about this place, everything went wrong from the time we got there, it was our 30 anniversary and we requested a king bed, they gave us 2 queen beds and told us king bed is based on availability, we talked to several people at the front desk, then we asked for manager, she told us to stay at the room with 2 queen bed, don’t unpack and the next day they will move us to a king bed room, she told us consider her as her best friend and she be at from desk to take of everything, we went there the next day at 11:00, they said she on vacation for the next three days and no one knew what we are talking about, we had to explain everything to the next few people who were no help to us, this place is so dirty, hair is everywhere, in the pool, in the rooms, in the hallways and well as being so dirty, the beach area is so rocky, I had so many cuts on my feet trying to swim. I can’t believe Expedia would deal with a place like this. I should mention that we found out there was an Expedia rep. Available at the hotel and they were very helpful and finally moved us to a new room, but everything was so stressful.
Stayed 7 nights in Dec 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities
Absolutely loved this resort, it was great
Stayed 2 nights in Dec 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities
The room was nice and clean, friendly staff, great food. Loved staying here
Stayed 1 night in Dec 2025

2/10 Terrible

Shiva

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late check in, didn’t give us the room which we paid for, room had bad smell of urine and moisture
Stayed 4 nights in Dec 2025

8/10 Good

anieta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
4.5 would be a fair score. An initial concern with the room was promptly remedied. Clearer access requirements to the spa would aid in transparency. A very memorable experience. Team members were pleasant and courteous. Lovely property
Stayed 2 nights in Dec 2025

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