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Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5.0 star property
Elegant adults-only property on the beach

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Photo gallery for Hyatt Zilara Rose Hall - Adults Only - All Inclusive

One Bedroom Swim Up Suite | View from room
Aerial view
Ocean Front Double | Premium bedding, down comforters, pillowtop beds, minibar
Coffee shop
Couples treatment rooms, sauna, spa tub, steam room, body wraps

Reviews

9.0

Wonderful

Popular amenities

  • Gym
  • Restaurant
  • Bar
    BarBar
  • On private beach
    On private beachOn private beach
  • Pool
    PoolPool
  • Parking included
    Parking includedParking included

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Rose Hall Road, Montego Bay, Saint James
  • Popular LocationHalf Moon Golf Course7 min walk
  • Popular LocationMontego Bay Convention Centre18 min walk
  • Popular LocationRose Hall Great House3 min drive
  • AirportMontego Bay (MBJ-Sir Donald Sangster Intl.)14 min drive

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Aug 10 - Aug 11
Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

About the neighborhood

Montego Bay

Hyatt Zilara Rose Hall - Adults Only - All Inclusive places you next to Jamaica Beaches and within a 10-minute walk of Three Palms Ocean Course. This 234-room, 5-star property welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Half Moon Golf Course - 7 min walk
  • Montego Bay Convention Centre - 18 min walk
  • White Witch of Rose Hall Golf Course - 3 min drive
  • Cinnamon Hill Golf Course - 3 min drive
  • Rose Hall Great House - 3 min drive

Getting around

  • The nearest major airport is Sir Donald Sangster Intl. Airport (MBJ): 15-min drive, 6.6 mi/10.6 km.

Restaurants

  • ‪Lobby Bar - ‬3 min drive
  • ‪Urban Heat by FlavorZ - ‬3 min walk
  • ‪The Jerk Hut - ‬5 min drive
  • ‪Choicez - ‬4 min walk
  • ‪Scotchies Jerk Centre - ‬4 min drive

About this property

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

Elegant adults-only property on the beach
Hyatt Zilara Rose Hall - Adults Only - All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. There's free valet parking if you drive. The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this adults-only property include a nightclub, a gym, and 2 spa tubs.
Guests can expect to find free WiFi and 47-inch flat-screen TVs with satellite channels and DVD players. Pillowtop beds with premium bedding and pillow menus ensure a restful night, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Furnished balconies or patios, iPod docks, and refrigerators are also available. Housekeeping is available on request.
A private beach and an outdoor tennis court are featured at the property. 3 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Z Spa has massage/treatment rooms and couples treatment room(s). Services include body wraps and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • 2 spa tubs
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (50,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2014
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Hyatt Zilara Rose Hall Adults Only All Inclusive
Hyatt Zilara Rose Hall Adults Only – All Inclusive
Hyatt Zilara Rose Hall - Adults Only - All Inclusive Montego Bay

Frequently asked questions

Can I book all-inclusive rates at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Hyatt Zilara Rose Hall - Adults Only - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hyatt Zilara Rose Hall - Adults Only - All Inclusive on Jul 30, 2024 start from $435.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Hyatt Zilara Rose Hall - Adults Only - All Inclusive provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What's there to see close to Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Located steps from Jamaica Beaches, this property is in Montego Bay, and within a 10-minute walk of Half Moon Golf Course and Three Palms Ocean Course. You'll also find Rose Hall Great House and Blue Diamond Shopping Centre within a short drive.

Is parking available on site at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Yes, valet parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa available at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Z Spa is the property's spa and services include body wraps, couples treatments, and massages.

Does Hyatt Zilara Rose Hall - Adults Only - All Inclusive include a casino at the property?

No, Hyatt Zilara Rose Hall - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and 2 spa tubs.

What amenities will couples enjoy at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

This adults-only all-inclusive property offers many amenities for couples, including in-room massages as well as a private beach and 2 beach bars.

Are there hot tubs at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Yes, this all-inclusive property has 2 spa tubs.

Does Hyatt Zilara Rose Hall - Adults Only - All Inclusive have a restaurant that serves breakfast?

Yes, Hyatt Zilara Rose Hall - Adults Only - All Inclusive has 9 restaurants, and serves breakfast for a surcharge.

Does Hyatt Zilara Rose Hall - Adults Only - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Hyatt Zilara Rose Hall - Adults Only - All Inclusive though service animals are welcome.

Are there connecting rooms at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

The closest major airport to Hyatt Zilara Rose Hall - Adults Only - All Inclusive is Sir Donald Sangster Intl. Airport (MBJ), which is 6.6 mi away (15 minutes by car).

Are there rooms with balconies at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Yes, every guestroom at Hyatt Zilara Rose Hall - Adults Only - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Hyatt Zilara Rose Hall - Adults Only - All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hyatt Zilara Rose Hall - Adults Only - All Inclusive.

Hyatt Zilara Rose Hall - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1004 reviews" "
Rating 8 - Good. 199 out of 1004 reviews" "
Rating 6 - Okay. 78 out of 1004 reviews" "
Rating 4 - Poor. 37 out of 1004 reviews" "
Rating 2 - Terrible. 33 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great all inclusive resort option for vegans. They have well labeled vegetarian and vegan options and will also make custom meals if needed. We enjoyed the vegan burgers via room service, the veggie burritos (vegan) poolside, chickpea curry, numerous rice and bean options, and even vegan cakes, and ice cream.
Stayed 5 nights in Jun 2024

6/10 Okay

HIMANI

Stayed 4 nights in May 2024

4/10 Poor

kenneth

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
On arrival May 6th the entire hotel was without water I arrived at 2:30pm. The manager Keneve assured it would be on at 3:30 pm but it was not. Water returned at 8pm that night. Then all the air conditioning went out. So my room was very hot complained to manager but room remained hot due to water being down. They gave us a fan which did nothing.
Stayed 3 nights in May 2024

6/10 Okay

Brittany

Stayed 2 nights in Apr 2024

8/10 Good

Anisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort is really nice overall. Wish they had an actual DJ for the pool area but stay was good . Buffet breakfast could have been better and more options
Stayed 3 nights in Apr 2024

10/10 Excellent

Jacovia

Stayed 4 nights in Apr 2024

10/10 Excellent

Mahjabeen Soraya

Liked: Cleanliness
Stayed 4 nights in Apr 2024

10/10 Excellent

Alphonso, Tampa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurants
Stayed 3 nights in Apr 2024

8/10 Good

Chidera

Traveled with group
Liked: Cleanliness, staff & service
Stayed 3 nights with friends. The hotel is very big but some of the event areas were hard to find. To get from one area to the other required you to walk outside. The hotel is dated and could use updating. However the staff is 10/10 friendly. The food was good and the hotel was clean. Activities could’ve been more exciting though. Overall experience 7.5/10. Good hotel.
Stayed 3 nights in Apr 2024

8/10 Good

Sunkanmi

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
First time in Jamaica The resort was okay…. The customer service personnel at the front desk was not very helpful in explaining on how the resort work when checking in. All she was concerned about was signing paperwork and asking for my credit card to place $300 hold on my card. I was lost trying to find a place to eat. She didn’t provide us with information we needed to learn the resort operations . We had to go back to the office and someone else helped us and provided a map and more detail explanation. The hotel CHARGED me twice on my credit card and no one can explain why this has happened. They were very NONCHALANT about my issue and the problem still not resolved. My credit card company is doing investigation and credit my account later. If you are booking this resort, please check your credit card often because they will try it….. SCAM!! The room was okay, I noticed there was no microwave in the room. The shower water pressure was extremely low and no hot water on some days. The restaurants were GREAT. I ENJOYED the pools, the bar, the entertainment. The gift shops staffs were not friendly and can be RUDE. The hallway on the first floor smells like mildews, the ceiling is leaking water and a bucket was placed in the hall to collect the water. Very nasty!!!! Not sure if I will come back to this resort again.. I just didn’t appreciate the customer service I received. I was at this resort for 6nights and it was not CHEAP, but yet, I was charged double the fees.
Stayed 6 nights in Apr 2024

8/10 Good

marc

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Been here 4 times I love it
Stayed 4 nights in Apr 2024

10/10 Excellent

Anisa, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

rosalind

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,GOOD FOOD CLEAN FRIENDLY'S
Stayed 4 nights in Apr 2024

10/10 Excellent

SHONDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

monique

Traveled with partner
Liked: Cleanliness, amenities
STAFF was amazing, grounds were beautiful, entertainment was awesome...no complaints, will Definitelty be returning. The rastafah that performed was amazing and so was the pianist..
Stayed 3 nights in Apr 2024

10/10 Excellent

Deo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Adele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The shower was often cold and the pool could use a warmer.
Stayed 4 nights in Feb 2024

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort for couples
Stayed 3 nights in Feb 2024

2/10 Terrible

Taliah

Stayed 4 nights in Apr 2024

8/10 Good

paul a

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very nice.. outside building need some fixing and painting.No night life at all. No adult mature music played..Needs more entertainment…food good
Stayed 3 nights in Mar 2024

6/10 Okay

Steven

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property is run down. The staff is not friendly or accommodating. There was no hot water in our room and the water pressure was awful. The power went in and out about a dozen times on one of our nights. This is definitely nothing like the Hyatt in Cancun. Would not recommend this for a higher end stay. Not worth the extra money.

10/10 Excellent

Lidya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

4/10 Poor

Sabyasachi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everything is 10 but there is hot water and shower has very slow flow of water.z. Lucky to get a room with hot water.
Stayed 3 nights in Mar 2024

6/10 Okay

Princess

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Mar 2024