Everything was amazing the staff,the property, the resort, the food. Everything is was just amazing !!
The staff was very friendly. Always willing to help out when needed. From the Bellhop to the managers, very helpful. The property was also kept immaculate. The large facility offered a variety of food options, spa treatments, shopping, and entertainment. The only thing that I would recommend to the facility is to open up more opportunities for dining reservations. We were not able to get into many of the ala carte restaurants due to lack of reservations available. Other than that, great experience over all. We would definitely return to the facility.
There’s no denying how beautiful this property is. However, a significant amount of the staff across the resort is mediocre at best and even inhospitable in some instances. Poor interpersonal skills seems to be a common theme. Even though we loved the beach, the cuisine, and the gorgeous views, it was pretty easy for us to decide that we won’t be staying at this property on any of our future trips to Jamaica. It is a shame when the very people you pay all this money to host/accommodate you end up treating you like a burden. Besides the staff, everything was pretty nice.
Great resort. Fun adult night entertainment. Food was average. Staff were very friendly.
Need better room service food choices. When Spending Honeymoon or Anniversary or other special events we would like to stay in our rooms to enjoy each other and good food! Including lobster. Don’t mind paying
Room balcony door wouldn’t lock
Staff are friendly and service is excellent
Ashdaine the butler at the resort was super super helpful with all of our needs , it was a wonderful experience at this resort will definitely be back
Simone was a great help and wzcellent host. I just love her.. I gained a friend
The stay was great! Staff was very friendly and attentive. The only thing was they lack communication a bit. You have to ask all the questions or else you would never know what’s going on on the resort. We missed out on a lot, and we only found out about things from other guests.
Overall it was good. Rooms could’ve been cooler as you barely felt the AC. The staff is wonder though the check in process was extremely frustrating and the wait is ridiculous. Overall I had a good time at Bahia.
Property itself is beautiful and well maintained. Beach is super small but nice. Most of the staff are very friendly and accommodating. We were only there for a long weekend but the entertainment staff was great. Now for the negatives. Meals were just ok. Drinks were pretty good but still kinda watered down. When my mom checked in they gave her a dirty room and she needed to be moved to another room. The check in process was a mess many many people waiting around for their rooms to be ready even well after check in time. The gentleman who checked me in at first couldn’t find my reservation and only after requesting the manager about 6 times did one finally arrive and she was able to find my reservation quickly. Perhaps more training for the front desk staff? The COVID testing process was a mess! And the airport upon return equally a mess. I would go back just not during COVID times. Lovely country and lovely people I would have liked to have seen more than just the resort but COVID restrictions for the island were in place - understandably.
Look no further. This is the best place for adults to relax and have fun. My wife and I went last year in October and it was so good we’re going back in April. Couldn’t have asked for a better experience.
They staff are extremly friendly, sometimes slow at the lobby bar. Stayed at many all inclusives and this one was great.
Some one stole some money out the safe In the room within the first 2 days. I dislike that.
The resort was amazing and very clean. We are already making plans to come back
Everything was clean and tidy! We had a great view of the pool and ocean from our balcony. There was someone in the pool cleaning it every night.
Located within 2 miles (3 km) of Flavours Beach, Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive places you within a few miles (5 km) of Runaway Bay Beach. This 525-room, 4.5-star property welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 6 restaurants.
Free buffet breakfast is served each morning from 7:00 AM to 10:30 AM. There are multiple options for onsite dining with 6 restaurants, including Takara, which specializes in Asian cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service.
The 525 air-conditioned accommodations feature furnished balconies or patios and afford space to spread out with sitting areas. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Free minibar items, sofa beds, and coffee makers are other standard amenities.
Guests of Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive have access to a full-service spa, 3 outdoor pools, and a gym. There's free parking and an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this adults-only property include a sauna, outdoor tennis courts, and free WiFi in public areas.
Everything was amazing the staff,the property, the resort, the food. Everything is was just amazing !!
The staff was very friendly. Always willing to help out when needed. From the Bellhop to the managers, very helpful. The property was also kept immaculate. The large facility offered a variety of food options, spa treatments, shopping, and entertainment. The only thing that I would recommend to the facility is to open up more opportunities for dining reservations. We were not able to get into many of the ala carte restaurants due to lack of reservations available. Other than that, great experience over all. We would definitely return to the facility.
Dear Guest, We appreciate you taking time to express your comments and your suggestion, and we will do our best to reinforce in such area. We hope you come again to enjoy our new services. Kind Regards Melissa Burrell Online Reputation Coordinator.
There’s no denying how beautiful this property is. However, a significant amount of the staff across the resort is mediocre at best and even inhospitable in some instances. Poor interpersonal skills seems to be a common theme. Even though we loved the beach, the cuisine, and the gorgeous views, it was pretty easy for us to decide that we won’t be staying at this property on any of our future trips to Jamaica. It is a shame when the very people you pay all this money to host/accommodate you end up treating you like a burden. Besides the staff, everything was pretty nice.
Dear Guest, We appreciate your comments; we see them as opportunities for improvement to continue working towards our product, quality, and services. Please rest assured that your feedback has been forwarded to the head of the relevant departments, so they can take the necessary corrective and preventive actions. We apologize if at this time we were unable to exceed your expectations, we are looking forward to hosting you again in the near future to experience our new services. Best Regards, Melissa Burrell Online Reputation Coordinator
Great resort. Fun adult night entertainment. Food was average. Staff were very friendly.
Dear Guest, It is a pleasure to read that you enjoyed your stay with us, and we will do our best to improve in the mentioned area. We hope to see you again to give us another opportunity to host you at our hotel in order to offer the best possible experience. Warmest Regards, Melissa Burrell Online Reputation Coordinator.
Need better room service food choices. When Spending Honeymoon or Anniversary or other special events we would like to stay in our rooms to enjoy each other and good food! Including lobster. Don’t mind paying
Dear Guest, We appreciate you taking time to express your comments about your stay with us and also sharing your suggestion. We will try our best to improve in that area. We hope you will come again to enjoy our new services. Warmest Regards, Melissa Burrell Online Reputation Coordinator
Room balcony door wouldn’t lock
Dear Guest, We appreciate your comments; we see them as opportunities for improvement to continue working towards our product, quality, and services. Please rest assured that your feedback has been forwarded to the head of the relevant department, so they can take the necessary corrective and preventive actions. Sending you our Warmest Regards, Melissa Burrell Online Reputation Coordinator
Staff are friendly and service is excellent
Dear Guest, It is a pleasure to read that you enjoyed the excellent services delivered by our friendly staff. We hope to see you again to give us another opportunity to host you at our hotel in order to offer the best possible experience. Warmest Regards, Melissa Burrell Online Reputation Coordinator.
Ashdaine the butler at the resort was super super helpful with all of our needs , it was a wonderful experience at this resort will definitely be back
Dear Guest, Thank you for your comments. It is a pleasure to know that you enjoyed our services, and amazing staff during your vacation. We are grateful for your recognition of our team member Mr. Ashdaine, for being of great service to you during your vacation. We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacation at our hotel. Sending you our Warmest Regards, Melissa Burrell Online Reputation Coordinator
Simone was a great help and wzcellent host. I just love her.. I gained a friend
Dear Guest, Thank you for your comments. It is a pleasure to know that you enjoyed our services, and amazing staff during your vacation. We are grateful for your recognition of Simone, for being of great service to you during your vacation. We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacation at our hotel. Sending you our Warmest Regards, Melissa Burrell Online Reputation Coordinator
Dear Guest, It is a pleasure to read that you had an amazing time with us. We hope to see you again to give us another opportunity to host you at our hotel in order to offer the best possible experience. Warmest Regards, Melissa Burrell Online Reputation Coordinator.