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Bahia Principe Grand Jamaica - All Inclusive

4.0 star property
Family-friendly beachfront location with 3 outdoor pools

Choose dates to view prices

Photo gallery for Bahia Principe Grand Jamaica - All Inclusive

Aerial view
Property video
Aerial view
Terrace/patio
Buffet

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included

Explore the area

View in a map
Salt Coppers Villa, Runaway Bay, Saint Ann
  • Place, Runaway Bay Beach
    ‪4 min drive‬
  • Place, Cardiff Hall Beach
    ‪5 min drive‬
  • Place, Dunn's River Falls
    ‪31 min drive‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪58 min drive‬

Room options

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Junior Suite Ocean Front)

Beach/ocean view

Junior Suite, Oceanfront (Junior Suite Ocean Front)

7.8 out of 10
Good
(26 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

10.0 out of 10
Exceptional
(3 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

7.0 out of 10
Good
(2 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

7.0 out of 10
Good
(27 reviews)
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (Superior)

  • 463 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Superior)

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (Superior)

  • 463 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (Superior)

  • 463 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (Superior)

  • 463 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

  • 463 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium)

  • 462 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium)

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium)

  • 463 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium)

  • 463 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium)

8.0 out of 10
Very good
(3 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium)

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

7.2 out of 10
Good
(320 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (Superior)

7.2 out of 10
Good
(126 reviews)
  • 463 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Runaway Bay

Located within 2 miles (3 km) of Green Grotto Caves, Bahia Principe Grand Jamaica - All Inclusive places you within a few miles (5 km) of Cardiff Hall Beach. This 850-room, 4-star property has 3 outdoor pools along with a full-service spa and a free water park. Located centrally in Runaway Bay, it's connected to the convention center and also close to Ocean View Beach and Runaway Bay Beach.

What's nearby

  • Runaway Bay Beach - 4 min drive - 2.1 miles
  • Cardiff Hall Beach - 5 min drive - 2.1 miles
  • Ocean View Beach - 5 min drive - 2.1 miles
  • Dunn's River Falls - 31 min drive - 16.4 miles
  • Turtle Beach - 38 min drive - 19.3 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 66 min drive

Restaurants

  • ‪Orquídea Buffet - ‬4 min walk
  • ‪Las Olas - Rodizio - ‬13 min walk
  • ‪The Jasmin - ‬2 min walk
  • ‪Sharkie's - ‬8 min drive
  • ‪Garden Grill - ‬1 min walk

About this property

Bahia Principe Grand Jamaica - All Inclusive

Family-friendly beachfront location with 3 outdoor pools
Bahia Principe Grand Jamaica - All Inclusive features a full-service spa, 3 outdoor pools, and a free water park. There's free parking and an airport shuttle for a fee. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.
Plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Balconies or patios, sitting areas, and minibars are also standard.
An outdoor tennis court and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Breakfast included
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8.4 out of 10, Very Good, 2,461 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 bars/lounges
  • 8 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Beach Restaurant
  • Jerk Center
  • Nyam
  • Round Island Food Market
  • The Knife

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycles
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Mini golf
  • Motor boating
  • Nightclub
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 buildings
  • 7 floors
  • Banquet hall
  • Built in 2007
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests should be aware that this property’s private beach has a clothing-optional area.

Renovations and closures

This property is closed from November 10 2025 to January 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Grand Bahia Principe Jamaica
Grand Bahia Principe Jamaica All Inclusive
Jamaica Grand Bahia Principe All Inclusive
Grand Bahia Principe Jamaica All Inclusive Runaway Bay
Bahia Principe Jamaica Inclus
Bahia Principe Grand Jamaica
Bahia Principe Grand Jamaica All Inclusive
Grand Bahia Principe Jamaica All Inclusive
Bahia Principe Grand Jamaica - All Inclusive Runaway Bay

Frequently asked questions

Are there all-inclusive rate plans at Bahia Principe Grand Jamaica - All Inclusive?

Bahia Principe Grand Jamaica - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and rowing/canoeing.

Are free cancellation options available at Bahia Principe Grand Jamaica - All Inclusive?

Bahia Principe Grand Jamaica - All Inclusive offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What can I see near Bahia Principe Grand Jamaica - All Inclusive?

Based on positive ratings, guests enjoy the property's location in Runaway Bay, which is close to Cardiff Hall Beach, Ocean View Beach, and Runaway Bay Beach. You'll also find Puerto Seco Beach Park and Green Grotto Caves within a short drive.

Is there parking available at Bahia Principe Grand Jamaica - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Bahia Principe Grand Jamaica - All Inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages, beach massages, and reflexology.

Does Bahia Principe Grand Jamaica - All Inclusive include a casino?

No, Bahia Principe Grand Jamaica - All Inclusive doesn't have a casino.

Is there an indoor pool at Bahia Principe Grand Jamaica - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

Is Bahia Principe Grand Jamaica - All Inclusive a good place to stay for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 3 outdoor pools, and a beachfront restaurant.

Are there hot tubs at Bahia Principe Grand Jamaica - All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Bahia Principe Grand Jamaica - All Inclusive have a restaurant that serves breakfast?

Yes, Bahia Principe Grand Jamaica - All Inclusive has 8 restaurants, and serves free buffet breakfast each morning.

Does Bahia Principe Grand Jamaica - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Bahia Principe Grand Jamaica - All Inclusive.

Are there connecting rooms at Bahia Principe Grand Jamaica - All Inclusive?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

Where is the closest airport to Bahia Principe Grand Jamaica - All Inclusive?

The closest major airport to Bahia Principe Grand Jamaica - All Inclusive is Ocho Rios (OCJ-Ian Fleming Intl.), which is 27.7 mi away (58 minutes by car).

Are there rooms with balconies that I can book at Bahia Principe Grand Jamaica - All Inclusive?

Yes, every guestroom at Bahia Principe Grand Jamaica - All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Bahia Principe Grand Jamaica - All Inclusive offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Bahia Principe Grand Jamaica - All Inclusive.

Bahia Principe Grand Jamaica - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 953 out of 2493 reviews
Rating 8 - Good. 632 out of 2493 reviews
Rating 6 - Okay. 398 out of 2493 reviews
Rating 4 - Poor. 214 out of 2493 reviews
Rating 2 - Terrible. 296 out of 2493 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Sheldon

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2025

4/10 Poor

Ketisha

Stayed 1 night in Oct 2025

6/10 Okay

Janice

Stayed 3 nights in Oct 2025

8/10 Good

Belinda

Liked: Staff & service

1st Time at An All Inclusive

Stayed 1 night in Oct 2025

8/10 Good

Taniesha

Traveled with partner
Liked: Staff & service, amenities
The rooms need to be upgraded and time to the restaurants need to be more accessible
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Resort, would definitely recommend it.
Stayed 5 nights in Oct 2025

6/10 Okay

Elijah

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Tateyanna

Traveled with family
Liked: Cleanliness, staff & service, room comfort
One Thing We Know all your staffs has a superb customers Service, even the lady that sweeps the pavement of the grand Bahia Principe sign excellent customers service. we felt like your place is our home. we are looking forward after the renovation to come back God's willing. how could we forget the the delicious food, we were well fed. thank you
Stayed 2 nights in Oct 2025

10/10 Excellent

Tajay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Lydia, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and everyone and everything in general was great
Stayed 3 nights in Oct 2025

2/10 Terrible

Terrell

Disliked: Cleanliness, property conditions & facilities
We were very disappointed with our stay. We were given the wrong room upon arrival. Though we didn’t mind until we saw the cleanliness of this room. Floors weren’t mopped, counters weren’t wipes and towels were dirty. We were able to get another room after asking. Every time we would call to get stock on our refreshments or towels and toilet paper they would never answer and if they did it took them several hours to get what we needed. The pool was my favorite part. Dining was not good at all. Food was very distasteful. We never ate at the resort which I would highly recommend anyway, but expect it to be pricey if you are not driving your own car, or plan to get extras to put in your fridge, but remember there is no microwave.
Stayed 7 nights in Oct 2025

10/10 Excellent

Telika

Stayed 2 nights in Sep 2025

10/10 Excellent

Shaneka

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice
Stayed 2 nights in Oct 2025

8/10 Good

Reginald Dewayne

Traveled with partner
Got suck in elevator twice
Stayed 9 nights in Sep 2025

6/10 Okay

Pamela Audrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great but the food was terrible!
Stayed 4 nights in Oct 2025

6/10 Okay

Genesis, College point

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pool hours are slacking 9-6pm really?? Also this hotel is 1 hour from the airport.
Stayed 3 nights in Oct 2025

8/10 Good

Keshia Monica Camille

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2025

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our upgraded sea view room it was truly beautiful. I was unhappy with the excess amount i had to pay for the upgrade it was not clear that the price was per night and subject to fluctuating prices so do read the small print. The entire staff of all grades were wonderful friendly kind and helpful thank you! This is an amazing hotel so beautiful with such a homely atmosphere even my 85 year old mum felt comfortable. Few niggles there was limited tea bags and no kettle. The reason that i booked this hotel was for the Spa so i was very disappointed to find that there was no access to the Spa only for paid treatments. This should have been clearly stated in the hotel info. However it must be said that the sheer quantity and quality of food was good and there was something for everyone Lots to keep everyone entertained as well. A lovely place to come with a family group we'll be back !
Stayed 3 nights in Oct 2025

6/10 Okay

shana

Stayed 4 nights in Oct 2025

6/10 Okay

Carlene

Traveled with partner
Disliked: Amenities
enjoyed my stay, would visit again
Stayed 1 night in Oct 2025

2/10 Terrible

Taniesha

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is terrible don't even bother booking here. I checked in on September 20, 2025 and you think arriving at a hotel you would receive a great welcome. The staff that checked us in was horrible no welcome no smile. She didn't remind us that we need to make reservations at the restaurants. She just showed us a QR code and said this is your map for the hotel. Also she forgot to give us a card for the beach/ pool towels. Room: The room had a bad smell and we asked the guy that brought the luggage how we can get some air freshener. He said call the front desk that when we notice no phone was in the room. They brought the phone later but it took 3 complaint before I got dial tone on day 4. There wasn't any body wash in the bathroom as I forgot to take mine out the suitcase on the 1st day. I not sure but the room floors are always dusty and I take my shoes at the door. The floors in the washroom didn't look clean so the entire stay I kept sock on. The shower head was horrible and needed replaced and then the new one broken again by the water pressure in the silver cord on the last night. The mattress wasn't comfortable and the pillows are too flat. I needed 3 for firmness. The wall are very thin if you get what I'm saying. Staff: I'm not sure but most of the staff don't look happy there. They do not smile and some are just rude. The first desk staff are not welcoming, not helpful at all. The front desk manager wasn't even caring either. I asked a staff at the front d
Stayed 7 nights in Sep 2025

8/10 Good

Shelley olivia Jackman

Traveled with partner
Liked: Cleanliness, staff & service, amenities
From the outside a beautiful property. My toilet clogged. I have never stayed in a resort where there are signs not to flush the toilet paper. At the buffet the bacon was burnt every morning. There was never any plaintain. Dunplings came on Sunday but by the time i went for breakfast at 8.30 they were finished. The pancakes were also burnt. Thought i would be getting fresh juice only for it to be a powder. Most of the staff was friendly.
Stayed 3 nights in Oct 2025

4/10 Poor

Stephanie

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Food wasn’t good, but the servers was okay. Balcony in bad condition, front desk check in and out was okay . Guest service manager don’t know how to solve a problem😶
Stayed 2 nights in Oct 2025

10/10 Excellent

GERALDINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

GERALDINE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ Incredible Family Vacation at Bahia Principe Grand Jamaica! Our stay was absolutely amazing! The guest service team was phenomenal especially Travis, who went above and beyond to accommodate our family’s needs. Every staff member is welcoming and makes my stay truly memorable. The Kids Club is outstanding — fun, educational, and perfectly organized. The team — Nyoka, Dahlian, Shanique, Britina, Jerome, and Anesia made my son’s experience unforgettable. Activities include pool parties, kids’ movies, tennis, golf, and more, and it’s completely free! My son Jaxon had a blast. Shout-out to all the bartenders especially D’Andre and Maxell, who kept the drinks flowing and were so knowledgeable about everything the resort offers. From start to finish, this resort goes above and beyond. Highly recommend!
Stayed 2 nights in Oct 2025

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