Starting at first our rooms were not correct but we got an upgrade the follow day that suits both of us , staff were amazing. Shout out to the front desk crew they were really helpful and our housekeeper. We loved it and will definitely be back where we can do more around the property.
Very beautiful resort. Though they were doing some construction and renovation, the property is well kept. Rooms are very nice. Only thing that I did not like was the staff professionalism.
Resort was good but customers suck and room was not great !
I enjoyed myself very much at the resort.
Had a great time food was good staff pleasant
The food is terrible. Not up to par at all. Buffet sucks/ they had no cold juices for breakfast. Also, no room service on grand side. Had to request mini bar refill each day because they didn’t come. Got stuck in an elevator and the emergency button to call someone did not work. My mom and I had to yell and scream to get some help. The location of the resort is too far from many things to do. Staff was friendly and laid bacj.Loved Jamaica and can’t wait to visit again at another resort.
Several times during our 6 day stay the elevators were out of order or not working properly. Taking 6 flights of stairs to get to your room hinders you from having a good time if you want to go enjoy yourself and then to get back to your room you have to take so many stairs. The property was dirty in areas I seen roaches at the buffet. So of the staff were not helpful when getting around the property. Nothing is really explained to you so you have to find your way.
everything was awesome. our fifteenth time at same resort. my home away from home. everything perfect. entertainment food service. everything perfect. would definitely recommend Bahia to everyone.
Very nice big beautiful property. Great jerk chicken at the beach restaurant! A lot of entertainment going on each day can get a little tiering. Hard to find quiet spots.
Everything, I love it there
We had a great family time. Exceeded my expectations. It was a perfect relaxing getaway with family. Kids club staff were exceptional.
Food was great.. friendly staff never pushy for tips or to buy things. Beach coves were great. Love it here will go back again
This resort has everything!!! My 2 year old loves it
everything was amazing about the Bahia. been there 14 times between Jamaica and Punta Cana Dominican republic. always highly recommend to everyone Bahia. My second Home.
Overall not a bad experience. Property is nice with great ocean views. The staff is very friendly. There is nothing really close to the resort, Airport is 1 hour away and everything else is at least 15 min taxi ride away. All pools and pool bars close at 6pm which is annoying if you go on an excursion during the day you cannot enjoy the pool when you get back. The bars constantly running out of Red Stripe beer which is a Jamaican staple.
Unfortunately, I have to stay at this horrible place due to business. The restaurants are always full
What I liked was the e Entertainment girl named Avel she was wonderful to all of us. Just a terrific gal!!!
Located within a 5-minute walk of Jamaica Beaches, Bahia Principe Grand Jamaica - All Inclusive is within 2 miles (3 km) of Green Grotto Caves. This 850-room, 4-star property has 3 outdoor pools along with a full-service spa and a free water park. Located centrally in Runaway Bay, it's connected to the convention center and also close to Cardiff Hall Beach and Ocean View Beach.
Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 10:30 AM. There are ample dining options with 5 onsite restaurants, including Orquidea, which specializes in international cuisine. Order from room service to satisfy your hunger without leaving your room.
Plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Balconies or patios, sofa beds, and sitting areas are also standard.
Bahia Principe Grand Jamaica - All Inclusive features a full-service spa, 3 outdoor pools, and a free water park. There's free parking and an airport shuttle for a fee. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this all-inclusive property include a nightclub, an indoor pool, and a children's pool.
Starting at first our rooms were not correct but we got an upgrade the follow day that suits both of us , staff were amazing. Shout out to the front desk crew they were really helpful and our housekeeper. We loved it and will definitely be back where we can do more around the property.
Hello Camieca,Thank you for your comments. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel. Warmest Regards,Melissa BurrellGuest Relations Executive.
Very beautiful resort. Though they were doing some construction and renovation, the property is well kept. Rooms are very nice. Only thing that I did not like was the staff professionalism.
Hello Moraiba Silvia,Thank you for your feedback.For the area that you have mentioned, we have sent the information to the departments involved to apply the necessary actions that guarantee the quality of our services.Once again, thank you for choosing us for your ultimate vacation.Kind Regards,Melissa BurrellOnline Reputation Coordinator.
Resort was good but customers suck and room was not great !
Dear Guest,On behalf of all the management and team members at the Bahia Principe Grand Jamaica, we appreciate you taking time to share your comments of your stay with us. We sincerely apologies for the issues during your stay, and we will do our best to reinforce in our overall service areas.May I use this opportunity to thank you again for choosing the Bahia Principe Grand Jamaica, to be your holiday destination in the Caribbean.We hope you come again to enjoy our new services.Kind Regards,Kemesha ParkesOnline Reputation Coordinator
I enjoyed myself very much at the resort.
Dear Guest,Thank you for your comments. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel.Warmest Regards,Kimberly Watson
Had a great time food was good staff pleasant
Dear Guest,Thank you for your comments. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel.Warmest Regards,Kimberly Watson
The food is terrible. Not up to par at all. Buffet sucks/ they had no cold juices for breakfast. Also, no room service on grand side. Had to request mini bar refill each day because they didn’t come. Got stuck in an elevator and the emergency button to call someone did not work. My mom and I had to yell and scream to get some help. The location of the resort is too far from many things to do. Staff was friendly and laid bacj.Loved Jamaica and can’t wait to visit again at another resort.
Dear Guest,We would like to express how truly sorry we are that you encountered that situation and please know that it was never our intention to disappoint you in any way since at the Bahia Principe we are very clear that our customers are very important to us. The Management and staff extend our sincerest apologies for any inconvenience experienced as a result of the situation brought to our attention.Please rest assured that your feedback has been forwarded to the head of the relevant departments, so they can take the necessary corrective and preventive actions.We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacations at our hotel. Sending you our warmest regards,Kimberly Watson
Several times during our 6 day stay the elevators were out of order or not working properly. Taking 6 flights of stairs to get to your room hinders you from having a good time if you want to go enjoy yourself and then to get back to your room you have to take so many stairs. The property was dirty in areas I seen roaches at the buffet. So of the staff were not helpful when getting around the property. Nothing is really explained to you so you have to find your way.
Dear Guest,On behalf of all the Management and Team members at the Bahia Principe Grand Jamaica, we appreciate you taking time to express your comments about your stay with us and we will do our best to reinforce in our overall services. We sincerely apologize for any disappointments faced during your time with us in paradise. Please rest assured that your feedback has been forwarded to the head of the relevant departments, so they can take the necessary corrective and preventive actions.May I use this opportunity to thank you again for choosing Bahia Principe Grand Jamaica to be your holiday destination in the Caribbean.We hope you come again to enjoy our new services.Kind Regards,Kimberly Watson
everything was awesome. our fifteenth time at same resort. my home away from home. everything perfect. entertainment food service. everything perfect. would definitely recommend Bahia to everyone.
Dear Guest,Thank you for your comments. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel.Warmest Regards,Kimberly Watson
Very nice big beautiful property. Great jerk chicken at the beach restaurant! A lot of entertainment going on each day can get a little tiering. Hard to find quiet spots.
Dear Guest,Thank you for your comments. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality services, making each moment unforgettably amazing during their time here at our hotel.Warmest Regards,Kimberly Watson
Dear Guest,On behalf of all the Management and Team members at the Bahia Principe Grand Jamaica, we appreciate you taking time to share your rating of your stay with us, and we will do our best to reinforce in our overall services.May I use this opportunity to thank you again for choosing Bahia Principe Grand Jamaica to be your holiday destination in the Caribbean.We hope you come again to enjoy our new services.Kind Regards,Kimberly Watson