Staff were very helpful. Property needs a little update Kerry-ann in the main dinning room was great! My Husband and I will stay here again.
Outdated please do a full review before you go here the property is old sooooo outdated as a person that travel at different high end hotels upon arival for my anniversary i was so disappointed hotel needed to redo completely i would advise them to closed for renovation asap. When i get in the room the bed head was dusty floors were dirty and stained i felt disgust to even go in the shower to have a shower. Word of advise just renovate i felt like i was at a bed and breakfast. I started my anniversary very disappointed when i get there so i just used the time to go outside of the hotel and did some excursions to made up. The spa is so tiny but the best part of my stay was the couple massage i did there i felt relax.
Fix this whole place up
Grounds and beach for this resort were beautiful. Restaurants were hit or miss. Great yoga, spin classes and spa services. Piano bar was fun. Bartender service varied around the resort. Gym was not state of the art, as described. No more than 3-4 people could comfortably be in there at a time. Their only treadmill was not working.
Everything about this hotel was absolutely amazing. Five stars for me.
Resort staff was very warm and welcoming. Hospitality was amazing. But didn't have US dollars to give change back
Buildings were old, not enough food options. Not really all inclusive as there were charges for things like Cabana’s which are included at nicer resorts.
Jewel Paradise Cove was even better than I had expected. We had an excellent vacation with many dining options and a genuinely courteous staff that stives to make you feel welcome. I can't wait to go again!
They did not have premium liquor
Just returned from a relaxing vacation with some friends. The hotel is not super big, but has everything you would need. Located on an intimate beach, with three pools, tennis, and free kayaking and glass bottom boat rides on premises. They have two full service restaurants- Japanese and Italian, along with their main dining which is buffet style. The bars do not open till 10am- which was terrible since I do enjoy a mimosa with breakfast. Their liquor brands are local from the island and if you would like top shelf such as Grey Goose, Jim Beam, or Johnny Walker, you’d have the pay an up charge of $5 per drink. The rooms are ok, but need a bit of updating. Service was great!
Everyone was very nice and helpful,
the property was very nice and the staff was awesome. it could use a little updating. the pools were semi cloudy and some nights the restaurants were open some nights not. we went to the hibachi restaurant one night and no air conditioning it was about 110 degrees in the,,,,,,,,,,,,very unpleasant experience. overall the trip was grat
Fun activities to do throughout the day if you wanted to participate. Nice to have 3 separate pools. Food was very good. Nice size resort.
The room was nice but the bed was hard as a freaking rock. Not enough food choices along with the fact that the night club was closed really sucked. On a scale from one to ten I’d rate it a four. Not the property if you’re a party person who likes to drink. Alcohol selections weren’t good at all.
The staff was professional and very nice. The building is in average shape. I had to wait 13 hours after my room was clean, to get towels.
We was pleasantly surprised all the staff was very Conscious of health Preferences from their guess. Outdoor areas was awesome! Food was fresh and not over seasoned. The spa was awesome (a little expensive) but awesome. The Only complaint, was when we went to the beach there was no towels but the concierge found us and was able to give us fresh, hot towels. Definitely will book here again!!!!
First of all, I had a complaint, and the front desk wasn’t helpful. I wouldn’t recommend anyone to stay at the property.
Jewel Paradise Cove Adult Beach Resort & Spa – All Inclusive places you 4.4 mi (7 km) from Green Grotto Caves. This 225-room, 4-star resort has 3 outdoor pools along with a full-service spa and 7 restaurants.
There are multiple options for onsite dining with 7 restaurants, including Aquamarina Beach Grill, which specializes in American cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or meet other guests at the free manager's reception on select days.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free minibar items, balconies or patios, and iPod docks are also available.
Guests of Jewel Paradise Cove Adult Beach Resort & Spa – All Inclusive have access to a full-service spa, 3 outdoor pools, and a nightclub. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this adults-only resort include a gym, 3 spa tubs, and a sauna.
Staff were very helpful. Property needs a little update Kerry-ann in the main dinning room was great! My Husband and I will stay here again.
Outdated please do a full review before you go here the property is old sooooo outdated as a person that travel at different high end hotels upon arival for my anniversary i was so disappointed hotel needed to redo completely i would advise them to closed for renovation asap. When i get in the room the bed head was dusty floors were dirty and stained i felt disgust to even go in the shower to have a shower. Word of advise just renovate i felt like i was at a bed and breakfast. I started my anniversary very disappointed when i get there so i just used the time to go outside of the hotel and did some excursions to made up. The spa is so tiny but the best part of my stay was the couple massage i did there i felt relax.
Dear Calene,Thank you for choosing our resort and for sharing your feedback. It was our privilege to host you and we regret that we did not meet your expectations as it is always our intention to exceed our guest’s expectations. We will investigate your concerns and have shared with our Managment Team to address. We hope that we will be given the opportunity of welcoming you back to our resort in the future.Kind regards,Kemisha SimpsonSales, Jewel Paradise Cove.
Fix this whole place up
Dear Tamara,Thank you for your feedback. Your valued comment has been shared with our Management Team to address.We do hope that you will allow us another opportunity in the future to assist.Kind regards.
Dear Franci, We are very happy that you chose to stay at our resort and that you had a great stay! From all accounts our warm and hospitable team members, made it even better. We cannot wait for your next visit and we hope it will be very soon.Best regards.
Dear Michael A Lake,Thank you for taking the time to complete our survey. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Should you have insights on areas during your stay you found unsatisfactory, please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing Jewel Paradise Cove Adult Beach Resort & Spa! We do hope that you will allows us another opportunity of hosting you in the future.
Grounds and beach for this resort were beautiful. Restaurants were hit or miss. Great yoga, spin classes and spa services. Piano bar was fun. Bartender service varied around the resort. Gym was not state of the art, as described. No more than 3-4 people could comfortably be in there at a time. Their only treadmill was not working.
Dear Lisa Yolanda,Thank you for your recent visit to Jewel Paradise Cove Adult Beach Resort and Spa, and for taking the time to provide us with your candid feedback of your vacation experience.We are happy to know that you enjoyed the grounds and beach, and while disheartened to learn of the unmet expectations in the other aspects of your stay, appreciate the insight which you have provided. Rest assured, that we will analyze each and every point of your review to explore opportunities for improvement.We trust that you will consider giving us another opportunity in the future, and hope to provide a more enjoyable experience next time around.Kind regards,Kemisha SimpsonSales, Jewel Paradise Cove.
Everything about this hotel was absolutely amazing. Five stars for me.
Dear Lakisha,Thanks for such a superb review! We are happy that you chose Jewel Paradise Cove Beach Resort and Spa and that you enjoyed your experience enough to share it with us.We do hope that you will give us the pleasure of hosting you again soon.Warme regards,Kemisha SimpsonSales, Jewel Paradise Cove.
Resort staff was very warm and welcoming. Hospitality was amazing. But didn't have US dollars to give change back
Dear John,Thank you for taking the time to share this detailed account of your time with us. We are delighted to know that you had an overall great time at our resort. We would love for you to visit our resort again, so that you may have even more satisfying experiences. We hope to see you in the very near future. Best regards,Kemisha SimpsonSales, Jewel Paradise Cove.
Buildings were old, not enough food options. Not really all inclusive as there were charges for things like Cabana’s which are included at nicer resorts.
Dear Richard,Thank you for choosing our resort and for sharing your feedback. It was our privilege to host you and we regret that we did not meet your expectations as it is always our intention to exceed our guest’s expectations.We hope that we will be given the opportunity of welcoming you back to our resort in the future.Kind regards,Kemisha SimpsonSales, Jewel Paradise Cove.
Jewel Paradise Cove was even better than I had expected. We had an excellent vacation with many dining options and a genuinely courteous staff that stives to make you feel welcome. I can't wait to go again!
Dear Mary Beth,This positive review is greatly appreciated, thank you for sharing. We are thrilled that your vacation here was a wonderful experience and delighted that our amazing and courteous team members did their best to make your vacation one to remember. We hope to have you visit us again, anticipating that your next will be even better than the last. We look forward to seeing you soon. Best regards,Kemisha SimpsonSales, Jewel Paradise Cove.
Dear Shellyann,Thank you so much for your recent visit to Jewel Paradise Cove. It was a pleasure having you and your group. We truly appreciate you taking the time out to elaborate on all the elements of your vacation, knowing you will be back already gives us a great feeling knowing we made a positive impact for you to consider returning. We eagerly look forward to your next visit.Kind regards.