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Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 2 outdoor pools
VIP Access

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Photo gallery for Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive

Sundeck
Creator video
1 bedroom, free minibar, in-room safe, individually furnished
8 bars/lounges, 2 poolside bars, swim-up bar
8 bars/lounges, 2 poolside bars, swim-up bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • All inclusive

Explore the area

Map
Lot 59A Freeport, Seawind Key Investments Ltd, Montego Bay, Saint James
  • Freeport Peninsula
    ‪1 min walk‬
  • Montego Bay Cruise Ship Terminal
    ‪20 min walk‬
  • Sunset Beach Resort Au Natural Beach
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬
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Room options

View all photos for Junior Suite Ocean View King

1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite Ocean View King

  • 560 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View King

Junior Suite Garden View King | 1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite Garden View King

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front Swim-Out

1 bedroom, free minibar, in-room safe, individually furnished

Preferred Club Master Suite Ocean Front Swim-Out

  • 1161 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

1 bedroom, free minibar, in-room safe, individually furnished

Preferred Club Junior Suite Ocean View King

  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

1 bedroom, free minibar, in-room safe, individually furnished

Preferred Club Junior Suite Ocean View Double

  • 580 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean Front Double

1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite Ocean Front Double

  • 560 sq ft
  • Beach view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite Ocean View Double

  • 560 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Swim-Out King

1 bedroom, free minibar, in-room safe, individually furnished

Preferred Club Junior Suite Ocean View Swim-Out King

  • 580 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean Front King

1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite Ocean Front King

  • 560 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite

1 bedroom, free minibar, in-room safe, individually furnished

Preferred Club Master Suite

  • 1161 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View Double

1 bedroom, free minibar, in-room safe, individually furnished

Junior Suite Garden View Double

  • 560 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Presidential Suite

1 bedroom, free minibar, in-room safe, individually furnished

Preferred Club Presidential Suite

  • 1911 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Garden View

Bathroom | Separate tub and shower, jetted tub, designer toiletries, hair dryer

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior With Ocean View

1 bedroom, free minibar, in-room safe, individually furnished

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior

1 bedroom, free minibar, in-room safe, individually furnished

Suite Junior

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior With Garden View

Bathroom | Separate tub and shower, jetted tub, designer toiletries, hair dryer

Suite Junior With Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior With Ocean View

1 bedroom, free minibar, in-room safe, individually furnished

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior

1 bedroom, free minibar, in-room safe, individually furnished

Suite Junior

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior With Ocean View

1 bedroom, free minibar, in-room safe, individually furnished

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior With Ocean View

1 bedroom, free minibar, in-room safe, individually furnished

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior With Ocean View

1 bedroom, free minibar, in-room safe, individually furnished

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior With Ocean View

1 bedroom, free minibar, in-room safe, individually furnished

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Montego Bay

Sunset Beach Resort Au Natural Beach is a short stroll from Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive, and other popular attractions like Montego Bay Cruise Ship Terminal are within a mile (2 km). This 350-room, 5-star property has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Freeport Peninsula - 1 min walk - 0.0 miles
  • Montego Bay Cruise Ship Terminal - 20 min walk - 1.1 miles
  • Sunset Beach Resort Au Natural Beach - 3 min drive - 0.8 miles
  • Montego Bay Marine Park - 8 min drive - 3.2 miles
  • Doctor's Cave Beach - 9 min drive - 4.2 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 23 min drive

Restaurants

  • ‪World Cafe - ‬1 min walk
  • ‪Jerky's Bar and Grill - ‬4 min drive
  • ‪Coco Cafe - ‬1 min walk
  • ‪Montego Bay Yacht Club - ‬12 min walk
  • ‪KFC - ‬5 min drive

About this property

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. Free valet parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. Other amenities at this adults-only property include a casino, a 24-hour gym, and a sauna.
LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer jetted tubs, hair dryers, and designer toiletries. Free minibar items, balconies, and MP3 docks are other standard amenities.
A private beach, an outdoor tennis court, and complimentary bicycles are featured at the property. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Secrets Spa by Pevonia has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Languages

Dutch, English, French, German, Spanish

Similar properties

Aerial view

Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

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  • Pool
  • Hot Tub
  • All inclusive
8.2 out of 10, Very Good, 1,008 reviews
$530 nightly
The price is $530
Jul 20 - Jul 21
Total includes taxes and fees
Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 8 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Mountain
  • Himitsu
  • Oceana
  • Portofino
  • World Cafe

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 33 slot machines
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Casino (1,410 square feet of space)
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gaming table
  • Hot tub
  • Kayaking
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Water skiing
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Secrets Wild Orchid Luxury
Secrets Wild Orchid Luxury All Inclusive
Secrets Wild Orchid Montego Bay Luxury
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Frequently asked questions

Are there all-inclusive options at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals. Activities include tennis, volleyball, and cooking classes.

How much does it cost to stay at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

As of Jun 19, 2025, prices found for a 1-night stay for 2 adults at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive on Jul 6, 2025 start from $543.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What's there to do around Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

This property is located in Montego Bay, a short 10-minute walk from Sunset Beach Resort Au Natural Beach and also 19 minutes on foot from Montego Bay Cruise Ship Terminal. You'll also find Jamaica Beaches and Doctor's Cave Beach within a short drive.

Is there parking available at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking, electric car charging, and bicycle parking are also available.

Is a spa located at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

Secrets Spa by Pevonia is the property's spa and services include sports massages, hot stone massages, reflexology, and hydrotherapy.

Does Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive include a casino on the premises?

Yes, Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive has a casino that's 1410 square feet and includes 33 slot machines, a gaming table, and a VIP room.

Is there an indoor pool at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What do couples enjoy most about Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

This adults-only all-inclusive property offers many amenities for couples such as a private beach and 2 outdoor pools with some guestrooms featuring private pools.

Does Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive has 9 restaurants, and serves free full breakfasts each morning.

Does Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive though service animals are welcome.

Are there connecting rooms at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

How close is the airport from Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

The closest major airport to Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive is Sir Donald Sangster Intl. Airport (MBJ), which is 4.9 mi away (23 minutes by car).

Can I book a room with a balcony at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive?

Yes, every guestroom at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive.

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 504 out of 1003 reviews
Rating 8 - Good. 240 out of 1003 reviews
Rating 6 - Okay. 121 out of 1003 reviews
Rating 4 - Poor. 69 out of 1003 reviews
Rating 2 - Terrible. 69 out of 1003 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kelli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very relaxing time
Stayed 3 nights in Mar 2025

10/10 Excellent

Sally Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

2/10 Terrible

kamran

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was extremely disappointing. The room was poorly maintained, dirty, and uncomfortable. The bathroom tub was broken, and the provided iPad did not work at all. Room service failed to provide basic essentials like towels—I had to ask at least 10 times before receiving any. The restaurant food was terrible, practically inedible. Moreover, the staff appeared more concerned with getting tips and handouts rather than offering quality customer service. I strongly advise against staying here.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sabrina Marilyn

Liked: Cleanliness, amenities
Great service
Stayed 3 nights in Dec 2024

4/10 Poor

Marissa

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The second we walked into the resort we were EXTREAMLY disappointed for the price we paid. The whole resort needs an upgrade/remodel. Staffing needs some serious training. I could count on one hand how many employees made me feel welcome. Last year we took a trip to Secrets Maroma in Cancun and fell in love with the resort and the staff. That is the reason we booked Secrets. However that was not the case with Wild Orchid. I don't think I'll stay at Secrets ever again! Pros: 1- We had butler service included with our package. They never even told us until the next day.Not 1 word about it during check-in. Devon our butler really proved himself and is the ONLY reason we stayed. There is only 1 restaurant that does reservations, everything else is first come first serve, which you're looking at a 2 hour wait because they don't have all restaurants open everyday. They rotate through and only have 2 or 3 open for 3 different resorts. Butlers also had a rose pedal hot bath ready for us the second we got back from a long excursion. Roses on the bed, saving chairs at the beach. 2- The maids did a good job of tiding up all our stuff. Turn down service. Cons: 1-HOT & humid rooms 2-Bugs & Cockroaches all over our room 3-Dirty bathtubs, rundown/old rooms. corroded showers, paint peeling off walls, holes in the floor, broken cupboards and chair legs. 4-HORRIBLE food. one of the buffets the "grilled veggies" were frozen to the plate I couldnt even grab any. 5-Room service took 2 hrs
Stayed 5 nights in Mar 2025

10/10 Excellent

Kishan

Stayed 5 nights in Mar 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay friendly staff
Stayed 3 nights in Mar 2025

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. My only complaint is that the room was very dewy and everything including the walls stayed wet with condensation. It felt very icky most of the time due to this. And having the air on did not help! The restaurant food could have been better also. Otherwise, a good time was had! And the breakfast is top tier!
Stayed 3 nights in Mar 2025

8/10 Good

Lisette

Stayed 2 nights in Nov 2024

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were very friendly and the views were amazing.
Stayed 4 nights in Mar 2025

8/10 Good

Susanna

Liked: Cleanliness
The staff was exceptional… Above and beyond. The only con was the musty smell of the room and the curtain/sliding doors needed repair.
Stayed 1 night in Mar 2025

6/10 Okay

James Robert

Stayed 8 nights in Feb 2025

10/10 Excellent

Erick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place people .. please don’t stop your hospitality
Stayed 3 nights in Feb 2025

8/10 Good

Tash K

Traveled with partner
Liked: Cleanliness, amenities
We experienced colorism, classism and also stereotype. We are a black couple who were born in Jamaica (background knowledge). We booked the preferred suite on the wild orchids side of the hotel. On arrival to the facility, we were greeted by a bell boy who we told three times that we booked the wild orchids side however he repeatedly tried to direct us to the St James side. The light in the bathroom was not functional ( this we pointed out on arrival and the issue was not rectified). The hot tub on the outside was also not functional. As it relates to dining, the hotel has several restaurants for dinner ; obtaining seating would most times result in a long wait. The waiters were standoffish towards us ; as if they didn’t want to serve us. The food was good, however limited at dinner; portion was small. Breakfast was amazing as it was buffet style and they had variety. I would never return to this resort though.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dominica

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Beautiful and quiet
Stayed 4 nights in Feb 2025

8/10 Good

Aiyana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice. Restaurants were average nothing exciting, however there was one night that offered a buffet and it had great authentic Jamaican food. Beach access was amazing. Staff was always very friendly and helpful. Room service is provided. Cleaning service is provided every morning. This resort does not attract younger crowds so it was a quiet relaxing stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rena

Stayed 6 nights in Feb 2025

4/10 Poor

Suzanne, Menlo Park

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
pretentious, sales oriented, pressured to do breakfast with sales people YUCK
Stayed 2 nights in Feb 2025

2/10 Terrible

Filippe Moulin

Traveled with family
Disliked: Staff & service
BE AWARE! This was a family trip, and we've been to many resorts, but without a doubt, this was the worst one so far. The location is beautiful—the beach, the hotel amenities—but the hotel staff, especially the managers, were a complete disappointment. I could write an entire essay about what we went through during our five-day stay. To start, we paid for the "privilege" side of the resort, but DON’T BE FOOLED! You have to pay extra just to sit by the water, and even more if you want someone to serve you a drink. Speaking of drinks, if you want one, you’re better off getting it yourself—the average wait time for service was about two hours, and when our drinks finally arrived, they were watered down. In any scenario, falling for the "privilege" upgrade is the biggest scam ever! The extra charges just keep piling up. For New Year’s, they tried to charge us $350 per couple for a tiny high-top table. Instead, we opted for a dinner reservation, but they "offered" us to buy a $60 bottle of wine per couple (even if you don’t drink) at a supposedly included restaurant. To top it off, when we checked out, they charged us for six bottles instead of two. (To cancel the extra bottles from the bill was another nightmare) The staff was shockingly rude—they really looked like they didn’t want to be there. I tried to stay positive with a smile, then tried extra tipping, but nothing worked. They were just unhappy, and I don’t think anyone wants that kind of energy while they’re on vacati
Stayed 5 nights in Dec 2024

10/10 Excellent

Jeffery Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

6/10 Okay

Robert

Traveled with partner
Bought by Hyatt a few years back. Apple leisure group were much better operators. First visit 2023, last visit 2025… never again.
Stayed 8 nights in Jan 2025

10/10 Excellent

Stephanie, St. Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 10 nights in Dec 2024

10/10 Excellent

brian jomo

Stayed 2 nights in Dec 2024

8/10 Good

Daniel

Stayed 5 nights in Jan 2025

10/10 Excellent

Meera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Great time
Stayed 5 nights in Dec 2024

Hotels

Excellence Oyster Bay - Adults Only All Inclusive
Negril Tree House Resort
Grand Palladium Jamaica Resort & Spa All Inclusive
Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only
Hotel Riu Palace Tropical Bay - All Inclusive
Couples Tower Isle All Inclusive
Deja Resort All Inclusive
S Hotel Montego Bay - Luxury Boutique All Inclusive Hotel
Bahia Principe Grand Jamaica - All Inclusive
Franklyn D. Resort & Spa
JOIA Rose Hall by Iberostar - Adults Only - All Inclusive
The Cardiff Hotel & Spa
Hotel Riu Negril - All Inclusive
Hotel Riu Ocho Rios - All Inclusive
Grand Decameron Cornwall Beach, A Trademark All-Inclusive Resort
Moon Palace Jamaica – All Inclusive
Ocean Coral Spring - All Inclusive
Jewel Paradise Cove Adult Beach Resort & Spa – All Inclusive
Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive
Hilton Rose Hall an All-Inclusive Resort
The Beach Villas at Excellence Oyster Bay - Adults Only All Inclusive
Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort
Sandals South Coast - ALL INCLUSIVE Couples Only
Golf View Hotel
Azul Beach Resort Negril, Gourmet All Inclusive by Karisma
Iberostar Selection Rose Hall Suites - All Inclusive
Sandals Montego Bay - ALL INCLUSIVE Couples Only
Grand Decameron Montego Beach, A Trademark All-Inclusive Resort
Couples Negril All Inclusive