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Recent guest reviews

I’ve been there many times. This property never fails me. Love this property, the cleanliness and the staff.

It was our first time in Jamaica and we got impressed with Grand Palladium! Amazing property, great service , nice people, the 3 beaches were like a paradise . Everything was beyond our expectations!

Great

Everything was Great 5 stars

Overall a very good stay. Loved the property, the pool and the beach. I had an issue at check out. But I’ll leave it alone on here. The hotel is very pleasing and the nightly entertainment is good.

Food was horrible worst resort Ive ever been too.

Check in and service was excellent. Everyone was so friendly and efficient.

I have to tell you, this was the worst vacation I’ve ever been on. My wife and I showed up on Sunday December 13th. Upon arrival your greeted by someone. After signing into the resort they beg you to meet with them for there travel club membership. I said no several times and they keep rebuttaling, but this is my job, until you finally give in because your tired of being harassed. The room was ok, a little outdated and smelled like mildew. We weren’t gonna complain, we were finally on vacation. A few days roll by just fine and then, Tuesday evening, my wife and I got really sick. Couldn’t do anything besides hanging near restrooms. We discovered after speaking with several guests that there was a huge outbreak of food poisoning. Ding ding ding, that’s exactly what it was. The Grand Palladium was very hush hush about all of this. Such a disappointment to spend the money just to get poisoned by the place responsible for you. We also had problems with mice in our room. From what I could tell our room was the only room in our villa without a door sweep at the bottom which allowed mice to get in. From one traveler to another, I beg you to stay away from this place.

I didn’t like my family and I got sick during our visit. The staff was friendly and willing to help.

Just want to say big up to the ladies that decorated my room, to ms winsome from the adult pool bar, mr Dennis the bar manger, Damian from the dining room,my pregnant friend from the sports bar ms Deirdre, And Emil from front desk thanks you guys so much, oh and the workers from the Italian restursant that a lot,

Rooms, ambiance, staff and the place in general was good but I was a bit disappointed with the food.

The resort had nice rooms with great air conditioning. The entertainment team was outstanding and very energetic. Due to the current pandemic the resort wasn't crowded and the cleaning staff stayed busy cleaning the facility. The resorts meals were standard. The food did not impress at all. The resort should take advantage of fresh local seafood to bring in the true flavor of the island. Would have loved various Jamaican conch recipes.

Loved everything except the overall cleanliness of the room and a few of the other areas. We understand it is a reaction from Covid virus issue but the room could have been a little cleaner. The staff were incredible. Especially Spin Fourtyfive, Powerman, Chris Rock Jr. A few of the women were exceptional as well.

The room smell moldy. Variety limited at restaurants and food had no flavor. If you are celebrating a special occasion this is not the place to go. They don’t do anything to make u feel special not even the words “ happy birthday”. Would not go back to this resort.

The Point Lucea Hanover

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Private beach

Grand Palladium Jamaica Resort & Spa All Inclusive places you 7.5 mi (12.1 km) from Tryall Golf Club. This 540-room, 4-star property welcomes business and leisure travelers with 5 outdoor pools, a private beach, and a full-service spa.


Dining

There are multiple options for onsite dining with 10 restaurants, including Mo Bay, which specializes in international cuisine and serves breakfast, lunch, and dinner, and Chez Bubba with its garden views. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

All of Grand Palladium Jamaica Resort & Spa All Inclusive's 540 rooms are soundproofed and have an array of amenities, including balconies, iPod docks, and sofa beds. Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Beds are dressed in down comforters and bathrooms offer jetted tubs, hair dryers, and free toiletries. Coffee makers, ceiling fans, and safes are also available.


Property features

Grand Palladium Jamaica Resort & Spa All Inclusive features a private beach, a full-service spa, and 5 outdoor pools. Airport transportation is made easy with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a free water park, a nightclub, and a children's pool.

Room options

Junior Suite, Garden View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Junior Suite Ocean View

1 King Bed and 1 Double Sofa Bed | 2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Junior Suite, Poolside

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, Garden View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Grand Palladium Jamaica Resort & Spa All Inclusive

Everyone (52) Couples (15) Family (20)
5
Partner Couples

I’ve been there many times. This property never fails me. Love this property, the cleanliness and the staff.

By on Jun 15, 2021

Review comment responded on Jun 15, 2021

Dear Guest, Thank you so much for choosing the Grand Palladium Resorts and Spa and for sharing your wonderful experience! Your positive feedback is gratefully received and it brings us great joy to know that you enjoyed your stay with us. We hope that you will come and visit us again for another positive experience!

5
Friends

It was our first time in Jamaica and we got impressed with Grand Palladium! Amazing property, great service , nice people, the 3 beaches were like a paradise . Everything was beyond our expectations!

By on May 24, 2021

Review comment responded on May 24, 2021

Dear Guest, Thank you for this amazing review! We are very happy that our resort was your vacation destination choice. It's awesome to hear you had a great time and you were impressed with our beautiful beaches, fantastic service and the warm hospitality of our team members. It was a pleasure hosting you! We hope that you will come and visit us again for another positive experience!

5
Everyone

Great

By on May 7, 2021

Review comment responded on May 7, 2021

Dear Guest, Thanks for this lovely review. We are happy that you chose to vacation with us and had an awesome time. It was a pleasure hosting you and we look forward to seeing you again soon.

5
Family

Everything was Great 5 stars

By on Apr 21, 2021

Review comment responded on Apr 23, 2021

Dear Guest, Thank you for sharing this feedback and we are happy our resort was your vacation destination choice. We are grateful for your kind comments and the 5 star review! It is wonderful to hear you enjoyed your stay with us. It was a great pleasure hosting you! We hope you can join us again soon!

4
Partner Couples Friends Family

Overall a very good stay. Loved the property, the pool and the beach. I had an issue at check out. But I’ll leave it alone on here. The hotel is very pleasing and the nightly entertainment is good.

By on Apr 21, 2021

Review comment responded on Apr 21, 2021

Dear Guest, Thank you so much for choosing the Grand Palladium Resorts and Spa and for sharing your wonderful experience! Your positive feedback is gratefully received and it brings us great joy to know that you enjoyed your stay with us. We hope that you will come and visit us again for another positive experience!

5
Everyone

By on Mar 18, 2021

Review comment responded on Mar 29, 2021

Dear Guest, Thanks for rating us positively. We are thrilled that our resort was your vacation choice and you had an amazing stay with us. It was a pleasure hosting you and look forward to you visiting us again soon.

1
Friends

Food was horrible worst resort Ive ever been too.

By on Mar 18, 2021

Review comment responded on Mar 18, 2021

Dear Guest, Thank you for sharing this feedback on your stay at our resort. We are sorry to learn that overall you did not enjoy your time with us and that you experienced disappointments with our cuisine. We have taken note of your concern and have shared them with our food and beverage management team, so that they can follow up and take the necessary actions. We hope you will give us another opportunity to better serve you our valued guest.

5
Family Friends

Check in and service was excellent. Everyone was so friendly and efficient.

By , from Bronxville ny on Feb 3, 2021

Review comment responded on Feb 4, 2021

Dear Nancy, Thank you for this lovely feedback. We are glad that you chose to vacation with us and happy to hear your check-in went smoothly and you received excellent service from our team members. It is wonderful to know you also appreciated their warm hospitality. We hope you'll come and visit us again for another great vacation experience.

5
Everyone

By on Dec 30, 2020

Review comment responded on Dec 30, 2020

Dear Guest, Thanks for the positive rating. We are happy that our resort was your vacation destination choice. It is wonderful to know you enjoyed our lovely amenities and services and can't wait to welcome you back for another great vacation experience.

4
Everyone

By on Dec 23, 2020

Review comment responded on Dec 23, 2020

Dear Kiana Lee, Thanks for rating us positively. We are happy that you chose to vacation with us and had a wonderful time. It was great hosting you and we look forward to welcoming you back for a flawless experience.

Grand Palladium Jamaica Resort & Spa All Inclusive

The Point, Lucea, Hanover 0
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