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Recent guest reviews

We were there to relax and enjoy the sun. Thank you.

Plenty of options for food. Service is just okay, because of the size of the resort there are longer lines in the popular areas. Food is just okay, typical resort food.

loved the private beach area and the options of food was good, service is very slow, but that might just be jamaica mon

Everything,everybody. I answered. You can’t tell me how many words I should use . That’s why people don’t feel out these surveys. Y’all blowing me

Everything was very clean. Some staff members went out of their way to please you others could care less. The buffet wasn't the best but the specialty restaurants were good. Never bored.

Some staff was great, others looked like they did not want to be there. The service was terrible at the Italian resturant and the food bad. The sushi resturant was great.

View was amazing! Felt safe and well maintained! Sunset cove was amazing! Infinity pool 👍, maid service was great but improve on making sure coffee and peanuts in room. Entertainment was great! Jerk Chicken the bomb!!! ❤️❤️But the highlight was the team of staff from gardeners, painters, chefs, to entertainers, bar tenders, servers, maids, all smiles and sweet....very fun, considerate, humble and grateful people!❤️❤️

the property needs renovation and more maintenance

Loved most everything about the resort...too many aspects to list. Easier to state what I wasn't too happy about and that was the sink and shower drains in the bathroom...seemed to be clogged a bit as the water was draining very slowly. Also, the Wifi is available in most areas but quickly loses strength. My mobile service provider is TMobile, and though there was a tower visible from our room, I had next to zero reception for the duration of our stay.

Like the fact that you did not have to leave property for entertainment, lots of activity lots of restaurants to eat from and staff was great

This resort is very big. It has 9 restaurants which is great. It has nightly shows and multiple pools. People always cleaning the resort and friendly. It was our 3rd time there and like it better than other resorts. We will go back again. Lots of fun at the infinity bar too with live music and dancing. Great time!!

The Point Lucea Hanover

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Private beach

Grand Palladium Jamaica Resort & Spa All Inclusive places you 7.5 mi (12 km) from Tryall Golf Club. This 540-room, 4-star property welcomes business and leisure travelers with 5 outdoor pools, a private beach, and a full-service spa.


Dining

There are multiple options for onsite dining with 10 restaurants, including Mo Bay, which specializes in international cuisine and serves breakfast, lunch, and dinner, and Chez Bubba with its garden views. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

The 540 rooms have an array of amenities, including balconies, iPod docks, and coffee makers. Guests can expect to find free WiFi and 32-inch flat-screen TVs with satellite channels and pay movies. Beds are dressed in down comforters and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free bottled water, ceiling fans, and safes are also available.


Property features

Grand Palladium Jamaica Resort & Spa All Inclusive features a private beach, a full-service spa, and 5 outdoor pools. Airport transportation is made easy with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a free water park, a nightclub, and a children's pool.

Room options

Junior Suite

1 King Bed and 1 Double Sofa Bed | 2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Junior Suite, Jetted Tub, Courtyard Area

1 King Bed and 1 Double Sofa Bed | 2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Junior Suite, Jetted Tub, Courtyard Area (Super Saver)

1 King Bed and 1 Double Sofa Bed | 2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Junior Suite Ocean View

1 King Bed and 1 Double Sofa Bed | 2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Grand Palladium Jamaica Resort & Spa All Inclusive

Everyone (61) Couples (11) Family (16)
5
Family

We were there to relax and enjoy the sun. Thank you.

By on Mar 22, 2020

Review comment responded on Mar 23, 2020

Dear Guest, Thank you for this wonderful review. We, here at the Grand Palladium Jamaica Resort and Spa, are happy that we were your vacation destination. We are delighted that you had a great time here and enjoyed all we have to offer. It would be lovely if you came to visit us again, for another amazing stay. See you soon.

2
Everyone

By on Mar 13, 2020

Review comment responded on Mar 13, 2020

Dear Guest, Thank you for sharing your review. We are sorry to learn that there were aspects of your stay that were not the best and you had disappointments. We hope that this experience has not deterred you from our brand and wish to welcome you back for a flawless Palladium vacation.

4
Friends Family

Plenty of options for food. Service is just okay, because of the size of the resort there are longer lines in the popular areas. Food is just okay, typical resort food.

By , from Allen Park, MI on Mar 4, 2020

Review comment responded on Mar 4, 2020

Dear John, We're happy to learn that you had a wonderful vacation at our resort. We are pleased that you had the opprtunity to explore and enjoy what we had to offer. Thank you for sharing your review and we look forward to hosting you again.

3
Partner Couples Friends

loved the private beach area and the options of food was good, service is very slow, but that might just be jamaica mon

By on Feb 20, 2020

Review comment responded on Feb 20, 2020

Dear Guest, Thank you for the feedback. We are happy that you chose to vacation at our beautiful resort and enjoyed our lovely beaches as well as our various delectable cuisine. We are sorry for the inconsistency experienced in our service and are looking forward to another opportunity to host you, so we may serve you in the true Palladium spirit.

5
Partner Couples Friends

Everything,everybody. I answered. You can’t tell me how many words I should use . That’s why people don’t feel out these surveys. Y’all blowing me

By , from None of Yours on Feb 16, 2020

Review comment responded on Feb 17, 2020

Dear Guest, Thank you for vacationing with us, and we are thrilled you have given us a positive rating. We are happy to have hosted your stay and hope you will join us again for another great experience.

5
Everyone

By on Feb 14, 2020

Review comment responded on Feb 14, 2020

Dear Guest, Thank you for this positive rating. We are happy that you enjoyed your stay with us and had a wonderful experience. We hope you will come again and visit soon.

4
Family

Everything was very clean. Some staff members went out of their way to please you others could care less. The buffet wasn't the best but the specialty restaurants were good. Never bored.

By , from Las Vegas on Feb 10, 2020

Review comment responded on Feb 11, 2020

Dear Angelflower, Thank you for your feedback. We are happy that you chose to vacation at our resort and enjoyed our immaculate grounds and fine restaurants. Also, we are proud to say that all team members are known for their courteous and hospitable demeanor. That being said, we are sorry for any shortcomings you experienced and will remind all team members to provide every guest with excellent service.

4
Friends

Some staff was great, others looked like they did not want to be there. The service was terrible at the Italian resturant and the food bad. The sushi resturant was great.

By , from north carolina on Feb 9, 2020

Review comment responded on Feb 10, 2020

Dear Ben, We appreciate your feedback. Although your vacation had some aspects that were good, we are sorry to learn there were instances that were less than favourable. Our resort is renowned for its excellent service, and so we must also assure you that the necessary actions will be taken to address the areas mentioned in your review for which we have direct control. We will reinforce with our team members that providing excellent service is at the heart of our culture. Please give us another opportunity to host you again, so that you may experience the true Grand Palladium Jamaica culture.

5
Family

View was amazing! Felt safe and well maintained! Sunset cove was amazing! Infinity pool 👍, maid service was great but improve on making sure coffee and peanuts in room. Entertainment was great! Jerk Chicken the bomb!!! ❤️❤️But the highlight was the team of staff from gardeners, painters, chefs, to entertainers, bar tenders, servers, maids, all smiles and sweet....very fun, considerate, humble and grateful people!❤️❤️

By , from Brentwood, TN on Feb 8, 2020

Review comment responded on Feb 9, 2020

Dear Brenda, Thank you for your review of our resort. We are happy you enjoyed our offerings including our amazing views from our cove, our pools, entertainment, Chicken from our Jerk Hut and also that our awesome team ensure that your stay was a fulfilling one and you left feeling relaxed. It was a pleasure hosting you. Sincerely,

5
Everyone

By on Feb 5, 2020

Grand Palladium Jamaica Resort & Spa All Inclusive

The Point, Lucea, Hanover 00000
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