There were amenities listed online that were not available. Dining options were limited, disappointed. Few amenities in the room
Property is very close to the Montego Bay airport so the location was perfect. The aesthetics are ok, they can do a bit more with their decor. Rooms are average size, not much to be excited or wow about. My room had a view facing a wooded area so even with a small balcony, there wasn’t much to see. Room was clean; housekeeping service was available everyday. Mini bar was stocked, liquors were not strong at all, even the ones that were served at the poolside and lounge wasn’t strong. The staff are all great people and very welcoming, they really try hard to make sure the guests have a great time. The entertainment were good, on couple occasions there were rain so a few events were canceled (bummer).you booked. Just a heads up, the resort doesn’t guarantee the room that you booked. Our package included a room with double beds and we were placed in a room with a single king size bed. I was traveling with my son so I requested for an extra bed (twin size) to accommodate our stay, was not happy that it took more than 11 hrs to get the extra bed after numerous back and forth; although they apologized for the delay, I thought that they should address peoples concerns more appropriately .
beware the hotel does not care for your safety. My friend and I decided to go out to Margaritaville. We went to Riu concierge for our taxi. We paid him up front for the trip. About an hour later started not to feel well and told the driver I needed to leave. He came out I was sitting on the floor and he told me I would have to wait because he had two people inside he brought and they were leaving soon. I told him I did not want to wait for people I did not come. He denied my request. Two ladies who were helping me asked him if I could sit inside the car he denied that request. They told him he was wrong and he got very upset with the women and then told me find a way back to hotel. I begged him not to leave because I am from New York and do not want to be left out on the street at 2 am. He then said okay. When we got in the car he demand more money. He then tried to explain why he was upset, but I felt so sick, scared and traumatize by wat he had just done I told him I did not want to talk just please take me back. I reported this to the hotel manger and I requested a meeting with him because she told me the taxi on the Property work with Riu, but to my surprise I was not I left his phone number, but I got the feeling nothing would had so I called Riu customer service and was told talk to the hotel. I will never stay here again. As a women it should have been looked into immediately, she never even got my room number, I kept going to asking should I write it down what next
Everything
Everything is amazing! we will be back from Chicago Illinois. Thank for great hospitality
Great trip friendly staff very clean
This was my second time here and I always have a good time!
Stayed here for 7 days with my fiance and it was great! Staff was amazing especially Alex, Black Panther, Mr. Kool and Fun size. They made finding things to do and where to be very amazing. Food was really good especially Dolce Vita. We had liquor in rooms this time unlike at Riu palace pacifico. Rooms were super clean. Only thing missing was the disco. They had good entertainment. Silent dj party, mj experience and lots more. Live music was good, a bit repetitive but still a vibe. Smoke was super easy to find too. We will def be back!
I stayed at this property for 6 days, The property and amenities were nice. however I wanted a party atmosphere, As to why I chose this location. I was disappointed to learn most of the activities and parties that use to take place were removed. I had a relaxing vacation; however, wish there was more excitement at the resort
All around great resort with helpful and friendly staff!! Really enjoyed myself
The entertainment was excellent. The entertainment team made sure the guests were having a good time and the nightly shows were great! The food was meh, but overall had a relaxing good time! Will go again.
I loved the property everything was good except all the begging for money everywhere we went!!!
The staff were very accommodating. The food was good, the grounds were clean, I like the fact that we could enter the other Riu grounds. I did not like the mildrew smell in the elevators.
This is by far the last time I will ever stay there again.
The pool, beach, and buffet were good. Staff was exceptional. Special shout out to Devon at the pool bar and Zahiare, and Kadesha at the Buffet. Entertainment was also enjoyable. Only ate at 1 ala cart restaurant ( Dolce Vita) which was disappointing but all other food was excellent. The jerk chicken stand on the beach was also great!
Clean property
The property is pretty. The food wasn’t that great. The restaurants weren’t all open and there wasn’t anywhere to snack or eat 24/7. There really isn’t anything to do at the resort but go to the pool. The pool closed at 6. There wasn’t anything entertaining during the day but a DJ. The night shows weren’t great either. We won’t be back to the Riu Reggae. Jamaica was amazing though because we left the resort and did tours. Which wasn’t our plans, but the mediocrity of the hotel changed that.
Riu Reggae Adults Only - All Inclusive places you within a 10-minute stroll of Blue Diamond Shopping Centre and Whitter Village. This 454-room, 4-star property has 3 outdoor pools along with a full-service spa and 4 restaurants.
Free buffet breakfast is served each morning from 7 AM to 10:30 AM. This property is home to 4 onsite restaurants, perfect for a quick bite to eat.
Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Balconies or patios, minibars, and ceiling fans are also available.
Guests of Riu Reggae Adults Only - All Inclusive have access to a full-service spa, 3 outdoor pools, and a gym. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Other amenities at this adults-only property include a steam room, free WiFi in public areas, and a spa tub.
There were amenities listed online that were not available. Dining options were limited, disappointed. Few amenities in the room
Property is very close to the Montego Bay airport so the location was perfect. The aesthetics are ok, they can do a bit more with their decor. Rooms are average size, not much to be excited or wow about. My room had a view facing a wooded area so even with a small balcony, there wasn’t much to see. Room was clean; housekeeping service was available everyday. Mini bar was stocked, liquors were not strong at all, even the ones that were served at the poolside and lounge wasn’t strong. The staff are all great people and very welcoming, they really try hard to make sure the guests have a great time. The entertainment were good, on couple occasions there were rain so a few events were canceled (bummer).you booked. Just a heads up, the resort doesn’t guarantee the room that you booked. Our package included a room with double beds and we were placed in a room with a single king size bed. I was traveling with my son so I requested for an extra bed (twin size) to accommodate our stay, was not happy that it took more than 11 hrs to get the extra bed after numerous back and forth; although they apologized for the delay, I thought that they should address peoples concerns more appropriately .
beware the hotel does not care for your safety. My friend and I decided to go out to Margaritaville. We went to Riu concierge for our taxi. We paid him up front for the trip. About an hour later started not to feel well and told the driver I needed to leave. He came out I was sitting on the floor and he told me I would have to wait because he had two people inside he brought and they were leaving soon. I told him I did not want to wait for people I did not come. He denied my request. Two ladies who were helping me asked him if I could sit inside the car he denied that request. They told him he was wrong and he got very upset with the women and then told me find a way back to hotel. I begged him not to leave because I am from New York and do not want to be left out on the street at 2 am. He then said okay. When we got in the car he demand more money. He then tried to explain why he was upset, but I felt so sick, scared and traumatize by wat he had just done I told him I did not want to talk just please take me back. I reported this to the hotel manger and I requested a meeting with him because she told me the taxi on the Property work with Riu, but to my surprise I was not I left his phone number, but I got the feeling nothing would had so I called Riu customer service and was told talk to the hotel. I will never stay here again. As a women it should have been looked into immediately, she never even got my room number, I kept going to asking should I write it down what next
Everything
Everything is amazing! we will be back from Chicago Illinois. Thank for great hospitality
Great trip friendly staff very clean
This was my second time here and I always have a good time!
Stayed here for 7 days with my fiance and it was great! Staff was amazing especially Alex, Black Panther, Mr. Kool and Fun size. They made finding things to do and where to be very amazing. Food was really good especially Dolce Vita. We had liquor in rooms this time unlike at Riu palace pacifico. Rooms were super clean. Only thing missing was the disco. They had good entertainment. Silent dj party, mj experience and lots more. Live music was good, a bit repetitive but still a vibe. Smoke was super easy to find too. We will def be back!
I stayed at this property for 6 days, The property and amenities were nice. however I wanted a party atmosphere, As to why I chose this location. I was disappointed to learn most of the activities and parties that use to take place were removed. I had a relaxing vacation; however, wish there was more excitement at the resort
All around great resort with helpful and friendly staff!! Really enjoyed myself
