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Riu Palace Jamaica All Inclusive - Adults Only

4.0 out of 5.0

Riu Palace Jamaica All Inclusive - Adults Only

4.0 out of 5.0
Overview Reviews Amenities & Policies
Mahoe Bay - Ironshore P O, Montego Bay, Saint James
1-844-663-2269
4.4
out of 5
"Very good!"
See all 130 reviews
Room cleanliness 4.5
Service & staff 4.5
Room comfort 4.0
Hotel condition 4.5

This hotel is most popular for:

  • Couples
  • Everyone
  • Family

Recent guest reviews

This was the best birthday vacation ever. The staff was polite and friendly.

This resort does an excellent job. We found it to be clean and the service was great. We really enjoy all of the staff and their excellent service.

Great property! Great staff ! Good food ! Great place if you just want to relax and enjoy the pool and scenery.

Very small beach area. Food was ok but not great.

The staff was so polite and respectful. The area was constantly being cleaned and maintained. On the downside I thought the restaurant portions were lacking, we opted to eat at the buffet for the remainder of the trip.

Very clean, with a happy staff. Food was good for the prices and service was excellent. The only improvemts could be a bit more efficiency at check in. Also I have stayed with other All-Inclusive resorts, they need to add snacks in the room and other options in the fridge. Great Trip

The staff are knowledgeable and courteous. We had a great time and recommend to vacation at this establishment.

Riu Palace was a good hotel, rooms were decent. The staff and entertainment were amazing, they definitely make sure you have a great time while you’re on vacation. Food and drinks were also good.

Attentive staff - great weather - not crowded - quiet rooms

Amazing staff. Beach is connected to the resort. Awesome daily entertainment. Overall great experience!

Hotel was amazing, partying was amazing, views were also amazing. A fun place to be if your looking for an adults only experience.

It was a nice experience from what I paid and expected

Great hotel with excellent people. The service was excellent. We loved the location close to the airport. It is great to get chairs next to the pool without much proble.

Never a bad experience at a RIU. Staff and accommodations were excellent.

Everyone mDe our experience great. The staff was so friendly and fun!

Stayed for 7 nights, hotel staff were exceptional. Host Manager, Robert Thompson, ensured that my birthday was acknowledged, as well as the dining room staff, who decorated my table that evening. The entire property was clean and constantly being tended to. I loved the fact that I was able to utilize all 3 properties, at my leisure. The entertainment was good and the accesibilty to access the catamaran to Margaritaville beachside was such a plus. The beach was nice with ample chairs, beds and hammocks. My only drawback is the furniture for the rooms, as they are dated. I will definitely return.

This hotel was terrible! Spent four hours on the phone with orbitz on the first day to try and switch hotels. The food was disgusting. The fish was really fishy and all the meats were dried out. The buffet was not fresh. The service was terrible. They took 20 minutes to get the drinks we ordered at dinner. There were four other tables in the restaurant and we waited over an hour for our food. The hotel was very noisy. There were airplanes flying over the hotel every 10-15 minutes. We got woken up by the front desk at 9 AM to see if we got the pillows we requested the night before. They woke us up again the last day to see if they fixed our air conditioning that was broken and supposed to be fixed the first day. I had a nail repaired and set my alarm for 9 AM - the tech was 15 min late. It took her 45 minutes to do and charged me $15 and the nail was not smooth. She stated she didn’t have the right tools and still charged me the full price anyway. The beach was very small. There was barbed wire surrounding it. There was a very low class crowd. Everyone was loud, obese, tattooed. We had access to all three resorts but they won’t give us WiFi access to the other hotels. The bartender asked for a tip- front desk doesn’t have any small change so we couldn’t tip. They said the shuttle to the airport was three hours before our flight when the airport is less than a 5 min drive. They didn’t tell us until the shuttle arrived that day so we weren’t ready and had to pay $20 for a taxi.

The riu palace is beautiful, i visites all 3 and u can tell the riu is more upscale and to have no kids rubnibg around is amazing. The hotel is super clean, everytime i walkd around someone was cleaning. It was my birthday, the decorated my room, gave me chocolates , champagne and a shirt. They have the best customer service i ever experience.the food was ok, i got tired of eating the same thing but the staff and atmosphere make it amazing

Mahoe Bay - Ironshore P O Montego Bay Saint James

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Riu Palace Jamaica All Inclusive - Adults Only places you within a 5-minute walk of Blue Diamond Shopping Centre and Whitter Village. This 288-room, 4-star property has 3 outdoor pools along with a full-service spa and 5 restaurants.


Dining

Start your day off right with a free hot/cold buffet breakfast, served each morning from 7 AM to 10:30 AM. Enjoy dining at Montego Bay, one of 5 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends at the free daily manager's reception.


Rooms

A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. The bathroom offers a jetted tub, hair dryers, and free toiletries. Other standard amenities include free minibar items, a balcony, and a living room.


Property features

Guests of Riu Palace Jamaica All Inclusive - Adults Only have access to a full-service spa, 3 outdoor pools, and a nightclub. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this adults-only property include a health club, a spa tub, and a sauna.

Room options

Junior Suite, Jetted Tub, Ocean View (B2C)

Full 2 | King 1 | Sleeps 3

Premium Suite, Jetted Tub, Ocean View

King 1 | Sleeps 3

Junior Suite, Jetted Tub, Courtyard View (B2C)

Full 2 | King 1 | Sleeps 3

Premium Suite, Jetted Tub, Ocean View (B2C)

Full 2 | King 1 | Sleeps 3

Guest reviews for Riu Palace Jamaica All Inclusive - Adults Only

Everyone (56) Couples (57) Business (1) Family (10) Other (1) Friends (6)
5
Everyone

This was the best birthday vacation ever. The staff was polite and friendly.

By on May 17, 2019

5
Partner Couples

This resort does an excellent job. We found it to be clean and the service was great. We really enjoy all of the staff and their excellent service.

By on Apr 8, 2019

5
Partner Couples

Great property! Great staff ! Good food ! Great place if you just want to relax and enjoy the pool and scenery.

By on Mar 16, 2019

4
Partner Couples

Very small beach area. Food was ok but not great.

By on Mar 15, 2019

5
Families

The staff was so polite and respectful. The area was constantly being cleaned and maintained. On the downside I thought the restaurant portions were lacking, we opted to eat at the buffet for the remainder of the trip.

By , from Urbana, US on Mar 9, 2019

5
Partner Couples Friends

Very clean, with a happy staff. Food was good for the prices and service was excellent. The only improvemts could be a bit more efficiency at check in. Also I have stayed with other All-Inclusive resorts, they need to add snacks in the room and other options in the fridge. Great Trip

By on Mar 9, 2019

5
Families Partner Couples

The staff are knowledgeable and courteous. We had a great time and recommend to vacation at this establishment.

By on Feb 13, 2019

4
Everyone

Riu Palace was a good hotel, rooms were decent. The staff and entertainment were amazing, they definitely make sure you have a great time while you’re on vacation. Food and drinks were also good.

By on Jan 11, 2019

4
Everyone

Attentive staff - great weather - not crowded - quiet rooms

By on Dec 29, 2018

5
Everyone

Amazing staff. Beach is connected to the resort. Awesome daily entertainment. Overall great experience!

By on Nov 27, 2018

Riu Palace Jamaica All Inclusive - Adults Only

Mahoe Bay - Ironshore P O, Montego Bay, Saint James