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Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5 star property
Adults-only property with 5 restaurants and 3 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Poolside bar
1 bedroom, free minibar, in-room safe, blackout drapes
View from property
Free daily buffet breakfast
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
Mahoe Bay - Ironshore P O, Montego Bay, Saint James
  • Place, Whitter Village
    ‪3 min walk‬
  • Place, Blue Diamond Shopping Centre
    ‪4 min walk‬
  • Place, Doctor's Cave Beach
    ‪7 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite Junior with Garden View

1 bedroom, free minibar, in-room safe, blackout drapes

Suite Junior with Garden View

  • 441 sq ft
  • Sleeps 3

View all photos for Junior Suite, Partial Ocean View (L)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (L)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (U)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (U)

8.8 out of 10
Excellent
(49 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (L)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (L)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (U)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (U)

8.4 out of 10
Very good
(153 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, U)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite (Tropical View, U)

9.0 out of 10
Wonderful
(36 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite (Tropical View, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite (C)

10.0 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Garden View (C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (C)

8.0 out of 10
Very good
(3 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View, C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite (Tropical View, C)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (C)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club | C)

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club | C)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club | C)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (E)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (E)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (E)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (E)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Garden View (E)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (E)

10.0 out of 10
Exceptional
(2 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, E)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, E)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, E)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club, E)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, U)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, U)

8.0 out of 10
Very good
(12 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, U)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club, U)

9.4 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, L)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, L)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, L)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club, L)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View, B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite (Tropical View, B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Side Sea View

Bathroom | Separate tub and shower, jetted tub, eco-friendly toiletries, hair dryer

Suite Junior with Side Sea View

  • 441 sq ft
  • Sleeps 2

View all photos for Room Premium with Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Room Premium with Sea View

  • 441 sq ft
  • Sleeps 2

View all photos for Suite Premium with Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Suite Premium with Sea View

  • 635 sq ft
  • Sleeps 2

About the neighborhood

Montego Bay

Hotel Riu Palace Jamaica - Adults Only - All Inclusive places you next to Jamaica Beaches and within a 5-minute walk of Whitter Village. This 288-room, 4.5-star property has 3 outdoor pools along with a full-service spa and 5 restaurants.

What's nearby

  • Whitter Village - 3 min walk - 0.2 miles
  • Blue Diamond Shopping Centre - 4 min walk - 0.3 miles
  • SuperClubs Ironshore Golf and Country Club - 4 min drive - 2.0 miles
  • Doctor's Cave Beach - 7 min drive - 4.3 miles
  • Rose Hall Great House - 11 min drive - 5.8 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 12 min drive

Restaurants

  • ‪Rose Hall Restaurant - ‬2 min walk
  • ‪Ackee - ‬3 min walk
  • ‪KFC - ‬6 min walk
  • ‪Steak House At Riu Reggae - ‬3 min walk
  • ‪Burger King - ‬2 min walk

About this property

Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Adults-only property with 5 restaurants and 3 outdoor pools
Guests of Hotel Riu Palace Jamaica - Adults Only - All Inclusive have access to a full-service spa, 3 outdoor pools, and a nightclub. Transportation is made easy with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this adults-only property include a gym, a sauna, and free WiFi in public areas.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Other amenities include free minibar items, balconies, and coffee makers. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Krystal
  • LAcquedotto
  • Montego Bay
  • Seaside
  • Zen

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,916 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • This is an adults-only property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Jamaica Palace
Jamaica RIU
Jamaica RIU Palace
Palace Jamaica
RIU Jamaica
RIU Jamaica All Inclusive
RIU Jamaica Palace
RIU Palace
RIU Palace Jamaica
Riu Jamaica Inclusive Adults
Riu Palace Jamaica All Inclusive Adults Montego Bay
Riu Palace Jamaica All Inclusive Adults
Riu Palace Jamaica Adults Montego Bay
Riu Palace Jamaica Adults
Riu Palace Jamaica All Inclusive Adults Only
Riu Jamaica Inclusive Montego
Riu Palace Jamaica All Inclusive Adults Only
Riu Palace Jamaica Adults Only All Inclusive

Frequently asked questions

Will I find all-inclusive rates at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Hotel Riu Palace Jamaica - Adults Only - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include scuba lessons, windsurfing, and kayaking.

Is free cancellation available at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Hotel Riu Palace Jamaica - Adults Only - All Inclusive provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What can I see near Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Guests positively rate the property's location in Montego Bay, just steps from Jamaica Beaches and Blue Diamond Shopping Centre, and within a short walk of Whitter Village. You'll also find Doctor's Cave Beach and Rose Hall Great House within a short drive.

Is parking available on site at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

No, there isn't parking available at the all-inclusive property.

Is there a spa at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Renova Spa is the property's spa and services include sports massages, deep-tissue massages, detox wraps, and reflexology.

Does Hotel Riu Palace Jamaica - Adults Only - All Inclusive feature a casino at the property?

No, Hotel Riu Palace Jamaica - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

Is Hotel Riu Palace Jamaica - Adults Only - All Inclusive good for couples?

This adults-only all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and 5 restaurants.

Are there hot tubs at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hotel Riu Palace Jamaica - Adults Only - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Palace Jamaica - Adults Only - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Palace Jamaica - Adults Only - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Riu Palace Jamaica - Adults Only - All Inclusive.

Are there connecting rooms at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

The closest major airport to Hotel Riu Palace Jamaica - Adults Only - All Inclusive is Sir Donald Sangster Intl. Airport (MBJ), which is 3.3 mi away (12 minutes by car).

Can I book a room with a balcony at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Yes, every guestroom at Hotel Riu Palace Jamaica - Adults Only - All Inclusive comes with a balcony.

Does Hotel Riu Palace Jamaica - Adults Only - All Inclusive offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Riu Palace Jamaica - Adults Only - All Inclusive.

Hotel Riu Palace Jamaica - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1034 out of 1623 reviews
Rating 8 - Good. 346 out of 1623 reviews
Rating 6 - Okay. 138 out of 1623 reviews
Rating 4 - Poor. 56 out of 1623 reviews
Rating 2 - Terrible. 49 out of 1623 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly LaShaun

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time on the property, but it won’t be the last time. The food selection was wonderful, and Chef Cindy was so gracious and friendly! We loved being able to share our experiences with all of the cuisine. Every single resort staff member that we encountered was so welcoming, friendly and helpful. You truly want for nothing! Thank you for making our trip so memorable!! One Love✊❤️
Stayed 5 nights in Sep 2025

10/10 Excellent

Serena

Stayed 7 nights in Aug 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and location
Stayed 4 nights in Aug 2025

8/10 Good

Alaya

Liked: Cleanliness, staff & service, amenities
Just left from a 4 day stay. Beautiful country, beautiful resort. Very accommodating. Driver for hotel spiked prices for an excursion so i would recommend inquiring with different people for excursion prices. I was not pleased with the fact you have to make dinner reservations days in advance. Also room service food items were terrible. Other than that i really enjoyed myself, I would just plan my dining times strictly.
Stayed 5 nights in Aug 2025

6/10 Okay

Naomi

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Jacqueline

Stayed 5 nights in Jul 2025

10/10 Excellent

Latoya

Stayed 4 nights in Jul 2025

10/10 Excellent

Kevin Durrell

Liked: Cleanliness, amenities, property conditions & facilities
Nice love it
Stayed 3 nights in Aug 2025

10/10 Excellent

Kimberly Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the veiws and it was a wonderful place to stay. Staff was always helpful. The only bad thing is when you enjoy the jacuzzi outside the balcony is tile and slippery when you get out even with a towel down.buffet was wonderful you had alot of different types of food for everyones liking.
Stayed 4 nights in Jul 2025

10/10 Excellent

Chanelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They do their big one at RIU Palace, Montego Bay, and Reggae. The whole trip to Montego Bay in itself was top tier. Everyone is extremely friendly and you can tell that they love what they do! An amazing experience and I will definitely be back!
Stayed 4 nights in Jul 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at RIU palace. They had great variety of food and we were able to book the restaurants we wanted to. Not fine dining quality food, but some of the best we have had at an all inclusive. Also was nice to have food available 24/7. Staff was great. Shout out to Winston, Archer, Nakia, Bubbles, Astro, Dinero, and Francissa. Property was nice. Didn’t really take advantage of being able to visit the other attached RIU hotels because we didn’t need to. We did do some of the available water sports which was nice. Room was good. A bit outdated and beat up, but the bed was good and the shower had great water pressure. Had all the amenities we needed. I know they have Elite rooms but didn’t hear anything about that or how we may have upgraded. Overall we were happy with our stay at RIU palace.
Stayed 4 nights in Jul 2025

8/10 Good

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Felecia AnnMarie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the exclusivity of the elite club beach, cabana area, bar and lounge. No need to wake up early to fight for seating on the beach.
Stayed 3 nights in Jun 2025

8/10 Good

LaTasha

Traveled with partner
Liked: Cleanliness
Our stay at the RIU Palace was just okay. The rooms are dated and need a renovation, the rooms do not have a resort feel, nothing but an overpriced hotel room. The outdoor areas are beautiful. The food is just okay, the vegetables\sides lacked seasoning. We paid for dinner on the beach, and it took 2 hours to get our dinner served, the light kept going out, no music, the lobster was dry and overcooked. The BBQ hut chicken was dry and overcooked too. Reservations for the restaurants were hard to get. At times, it was hard to get attention at the bar as they were super busy with not enough personnel for the crowds in and around the pool. We enjoyed the pool foam party, the MJ show, and the white party. However, during the day there were not many fun activities, I found myself bored a few times. Most of the workers are hard workers and are friendly. But there are some with bad attitudes. Bring your own towels and washcloths, they will only leave a set for each person in the room, it's hot and being in a pool or doing an excursion most would want to shower again prior to dinner.... don’t ask for extra as you will not get it. The RIU app has housekeeping as a 24-hour service, we submitted a request, and it was ignored. After waiting an hour, I called...the front desk informed me that there was no one available to give me a blanket for the bed. I was cold and couldn't figure out the thermostat to turn the AC down. Therefore, I didn't sleep well and, the beds were har
Stayed 5 nights in Jul 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Kenneth

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Service everywhere at the resort. Very fun with lots to do. If you enjoy eating good and drinking this is the place for you!!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Oluwatobi

Stayed 3 nights in Jul 2025

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our trip was a gift for my wife's 50th & the riu palace staff made it memorable one for life!! White party was a blast !!! i shared a video of the white party back home & everyone could not believe what a PARTY that was & were jealous not to be there too...Thank you for everything & blessings from Toronto Canada.
Stayed 4 nights in Jul 2025

8/10 Good

Marques

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about this hotel it was beautiful but for my Caribbean/black people that’s looking for authentic Jamaican food you WONT find it at any RIU or resort you have to go off the resort for the real food !!! Overall without the food experience the hotel is great!!
Stayed 4 nights in Jul 2025

6/10 Okay

Gwendolynn

Stayed 3 nights in Jul 2025

8/10 Good

LaTosha

Stayed 3 nights in Jul 2025

10/10 Excellent

Allen Eugene, Virginia Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Jessica Margott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jul 2025

8/10 Good

Racquel Simone

Traveled with group, Traveled with partner, Traveled with family
Liked: Amenities
Disliked: Cleanliness
I had a few complaints but over all i loved my stay. It was alot to do alot to take in and i loved every second
Stayed 4 nights in Jul 2025

10/10 Excellent

Tanisha Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lewis at the checkin desk was very helpful and had awesome customer service
Stayed 4 nights in Jul 2025

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