RIU Negril All Inclusive
3.5 out of 5.0
3.7
out of 5
Average Guest Review
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Recent guest reviews
I enjoyed the hotel, the staff was so nice and professional. I will definitely go back. The only thing I had a small problem with is the hotel key stopped working a couple of times and I had to go back to the front desk to get it programmed a few times and they were short on gave towels.
Beautiful resort, be prepared to be asked for money if you leave the resort by every human you come in contact with, including kids. We really enjoyed ourselves and would definitely come back. The food was alright, I'm a picky eater so I always struggle at all inclusives.
Lots of hecklers on the beach. Most of the staff seemed caring. Everything was clean and the food was average. Rooms were excellent great view, comfy bed, great shower. Some of the staff had attitudes and were not so pleasant. Overall great hotel just got harassed by vendors walking the beach almost constantly. Catamaran cruise was super fun one big party!
Snorkeling was fun saw a sea horse lots of small fish. The Dinner hour could go better when catering to weddings. All else went well. Nice well kept,
We returned from the hotel just yesterday. Everything was absolutely fantastic. The most important for us was calm sea and there were no waves at all, like a giant swimming pool.
The room was very nice just across the sidewalk from the beach. The staff was very nice. The food was the only bad part. Chicken was great on the beach. The steakhouse was good one night not so much the next. The other ala cart restaurant were just ok. Buffet was not very good.
We chose Negril as we were told that beaches were out of this world. We felt underwhelmed. It was ok, not very clean. Didnt feel like it was worth the money.
The hotel is nice and the staff are pleasant. It sits on a nice stretch of beach.
I didn't have a single bad experience here. Food was not amazing but not bad either. Staff was nice, rooms where ok. Nothing to complain about.
We requested two adjoining rooms and they only had rooms quite far apart. They ran out of washcloths twice. The hair dryer was broken. We had a long wait to check in and some of the food was mediocre. Three kayaks were broken. Some employees were accepting tips and I don't think they were supposed to and the evening entertainment needs a boost. However we still had a good time at the swim up bar and on the beach.
I had a wonderful time! Meeting new ppl from all over the world was great!! The beach was fun!
The hotel is beautiful the pools the beach was gorgeous. I was not happy with the service that was provided at the restaurant for the buffets. I was ignored by the wait staff they were servicing the people around me but ignoring me. And the staff looked unhappy. One morning my daughter asked the juice bar lady what kind of juice they had and the lady told her you don't speak English, on a rude voice, the juices were not labeled. I saw the other guess asking the same question and the lady didn't respond to them. On my first day there when I went to dinner the waiter saw me sitting down at the table and totally ignored me I had to go ask another waiter to give me drinks. It was my first day there and I didn't know what the process was and there was no one to greet me or explain anything to me.
Good service.Good food.Nice beech . I'm glad to be there again.Riu club house resort just after reconstruction,nice and clean.
I really loved it very beautiful place the food was lovely had a lovely time
THE RESORT WAS ABOUT TO UNDERGO MAJOR RENOVATION GUESTS WE'RE GIVEN PROPER NOTIFICATION OF CHANGING IN DINING, POOL, AND INTERNET WAS POOR QUALITY. CHARGE FOR USE AFTER 90 MINUTE.
Hotel was clean but the most of the staff were not customer service friendly. Especially the food and beverage supervisors and directors.
It's a nice hotel nice location! Lots of really good food diferent variety every day! However the beach wasn't wat I expected it had lots of seaweed and the pool were they have the bar inside was really duty you couldn't see under water with the googles it looked merky. Over all it's a nice place to relax.
Rooms are from the 1990s, there are few amenities (e.g., no room service, no pool or beachside service), and the staff was somewhat unhelpful (e.g., they failed to provide our requested wakeup call and were unapologetic about it, they were not helpful in recommending spots away from the resort). They allegedly are remodeling it this summer to update it.
We traveled to Jamaica and stood at the Riu Negril. The hotel was nice but we weren't too thrilled about the lack of beach chairs at the pool area. The air condition in the room didn't seem to cool off too well either. We slept in uncomfortable conditions. We understand its a family resort but there should be restrictions on children in the swim up bar area since there were two separate pools. The food at the a la carte restaurants fell short to impress, the food at the buffet was much better with more options.
Many of the staff have attitudes. The A/C wasn't the coldest. Only one room key that they give you in the entire hotel according to them! So if you misplace it! You're out of luck! Call the maintenance man. And food was ok. Hit or miss. They are trying , but lacking in many areas.
Hotel highlights
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located within 2 miles (3 km) of Booby Cay, RIU Negril All Inclusive is within 3 miles (5 km) of Kool Runnings Water Park. This 420-room, 3.5-star resort has 2 outdoor pools along with a private beach and a full-service spa. Times Square Mall is also a short drive away.
Dining
Start your day off right with a free buffet breakfast. Enjoy dining at Sir Andrew, one of 5 onsite restaurants.
Rooms
All 420 air-conditioned rooms feature balconies, minibars, and free bottled water. TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Ceiling fans, safes, and phones are also available.
Property features
RIU Negril All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a nightclub, a children's pool, and a fitness center.
Guest reviews for RIU Negril All Inclusive
beautiful hotel, very clean
Everyone
I enjoyed the hotel, the staff was so nice and professional. I will definitely go back. The only thing I had a small problem with is the hotel key stopped working a couple of times and I had to go back to the front desk to get it programmed a few times and they were short on gave towels.
nice hotel, everything is close together
Everyone
Beautiful resort, be prepared to be asked for money if you leave the resort by every human you come in contact with, including kids. We really enjoyed ourselves and would definitely come back. The food was alright, I'm a picky eater so I always struggle at all inclusives.
omlettes, jerk chicken on beach, great drinks
Everyone
Lots of hecklers on the beach. Most of the staff seemed caring. Everything was clean and the food was average. Rooms were excellent great view, comfy bed, great shower. Some of the staff had attitudes and were not so pleasant. Overall great hotel just got harassed by vendors walking the beach almost constantly. Catamaran cruise was super fun one big party!
nice hotel an the beach
Everyone
Snorkeling was fun saw a sea horse lots of small fish. The Dinner hour could go better when catering to weddings. All else went well. Nice well kept,
perfect place for a family vacations
Families
We returned from the hotel just yesterday. Everything was absolutely fantastic. The most important for us was calm sea and there were no waves at all, like a giant swimming pool.
nice resort
Everyone
The room was very nice just across the sidewalk from the beach. The staff was very nice. The food was the only bad part. Chicken was great on the beach. The steakhouse was good one night not so much the next. The other ala cart restaurant were just ok. Buffet was not very good.
underwhelming experience
Everyone
We chose Negril as we were told that beaches were out of this world. We felt underwhelmed. It was ok, not very clean. Didnt feel like it was worth the money.
good for couples/families
Everyone
The hotel is nice and the staff are pleasant. It sits on a nice stretch of beach.
3.5 stars all day
Everyone
I didn't have a single bad experience here. Food was not amazing but not bad either. Staff was nice, rooms where ok. Nothing to complain about.
would stay here again except for a few details
Everyone
We requested two adjoining rooms and they only had rooms quite far apart. They ran out of washcloths twice. The hair dryer was broken. We had a long wait to check in and some of the food was mediocre. Three kayaks were broken. Some employees were accepting tips and I don't think they were supposed to and the evening entertainment needs a boost. However we still had a good time at the swim up bar and on the beach.
