Hotel Riu Negril - All Inclusive

3.5 star property
Family-friendly fun on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Negril - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
6 restaurants, breakfast, dinner served; Italian cuisine
Lobby sitting area
Theater show
Aerial view

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar

Explore the area

Map
Norman Manley Blvd, Negril, Westmoreland
  • Bloody Bay Beach
    ‪9 min walk‬
  • Bloody Bay
  • Seven Mile Beach
    ‪4 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪81 min drive‬

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Room options

Standard Room, Garden View (L)

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (U)

8.2 out of 10
Very good
(107 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (U)

8.0 out of 10
Very good
(25 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (U)

8.0 out of 10
Very good
(27 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Partial Sea View (L)

  • Sleeps 4
  • 2 Double Beds

Standard Room (L)

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room, Oceanfront (L)

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (C)

9.6 out of 10
Exceptional
(4 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Standard Room (E)

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (C)

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Garden View (C)

9.6 out of 10
Exceptional
(7 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (U)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Garden View (C)

  • 312 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Garden View (U)

  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds

Double Room, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds

Double Room, 2 Bedrooms, Oceanfront (U)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 5
  • 2 Double Beds

Double Room, 2 Bedrooms, Oceanfront (C)

  • 301 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, 2 Bedrooms, Ocean View (U)

  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds

Double Room, Oceanfront (Swim-Up | U | 18+)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms, Ocean View (C)

  • 301 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, Oceanfront (Swim-Up | 18+ | C)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Oceanfront (Swim-Up | B2C-US)

  • Sleeps 2
  • 1 King Bed

Double Room, Oceanfront (Swim-Up | 18+ | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms, Oceanfront (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, Sea View (E)

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (C)

  • 603 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Family Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, 2 Bedrooms (L)

  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Oceanfront (B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, 2 Bedrooms, Garden View (L)

  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Partial Sea View (L)

  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds

Double Room, 2 Bedrooms, Oceanfront (L)

  • 301 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (Kids Free | C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Garden View (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, Private Pool (Vista al Mar Frontal (L | 18+ ))

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Garden View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (U)

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

Family Room, 2 Bedrooms, Ocean View (L)

  • 614 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Double Room, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Sea View (E)

  • 305 sq ft
  • Sleeps 4
  • 2 Double Beds

Double Room, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room Standard with Garden View

  • Sleeps 4
  • 2 Double Beds

Double Room Standard with Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Standard with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 4
  • 2 Queen Beds

Double Room Standard with Sea View

  • Sea view
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

Double Room Standard with Garden View

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room Standard with Partial Sea View

  • Partial sea view
  • Sleeps 5
  • 4 Queen Beds

Double Room Standard

  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

Family Room -5 guests- Superior with Sea View

  • Sea view
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

Double Room Luxury with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Negril

Bloody Bay Beach is a short stroll from Hotel Riu Negril - All Inclusive, and other popular attractions like Seven Mile Beach are within a couple of miles (3 km). This 420-room, 3.5-star property has 3 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Bloody Bay Beach - 9 min walk - 0.5 miles
  • Seven Mile Beach - 4 min drive - 2.1 miles
  • Kool Runnings Water Park - 6 min drive - 2.6 miles
  • Time Square Mall - 13 min drive - 6.2 miles
  • Negril Cliffs - 20 min drive - 9.6 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 96 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬2 min walk
  • ‪Hunter Steakhouse - ‬4 min drive
  • ‪Ackee - ‬4 min drive
  • ‪Hedonism II - Delroy's Bar - ‬5 min drive
  • ‪Mahogany - ‬5 min drive

About this property

Hotel Riu Negril - All Inclusive

Family-friendly fun on the beach, with 3 outdoor pools
Hotel Riu Negril - All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.
Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include balconies, minibars, and ceiling fans. Housekeeping is available on request.
A private beach and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 6 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Green Island
  • Kulinarium
  • Luigi
  • Mandalay
  • Steakhouse

Things to do

  • 3 indoor pickleball courts
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • No elevator

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Negril RIU
RIU All Inclusive Negril
RIU Negril
RIU Negril All Inclusive
Rio Negril
Riu Hotel Negril
Riu Negril Jamaica
Riu Resort All Inclusive Negril
Riu Tropical Bay Jamaica
Riu Tropical Bay Negril Jamaica
Riu Tropical Jamaica
Riu Palace Tropical Bay Negril
Riu Palace Tropical Bay Hotel Negril
Negril Riu Tropical Bay Hotel
RIU Negril All Inclusive All-inclusive property
RIU Negril Inclusive inclusiv
RIU Negril All Inclusive
Riu Negril Inclusive Inclusive
Hotel Riu Negril - All Inclusive Negril
Hotel Riu Negril - All Inclusive All-inclusive property
Hotel Riu Negril - All Inclusive All-inclusive property Negril

Frequently asked questions

Can I book all-inclusive rate plans at Hotel Riu Negril - All Inclusive?

Hotel Riu Negril - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Hotel Riu Negril - All Inclusive?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Negril - All Inclusive on Jul 15, 2025 start from $312.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Hotel Riu Negril - All Inclusive?

Hotel Riu Negril - All Inclusive offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What can I see near Hotel Riu Negril - All Inclusive?

This property in Negril is within a 10-minute walk of Bloody Bay Beach and Bloody Bay. You'll also find Seven Mile Beach and Jamaica Beaches within a short drive.

Is parking available on site at Hotel Riu Negril - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Hotel Riu Negril - All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, aromatherapy, and body wraps.

Does Hotel Riu Negril - All Inclusive feature a casino on the premises?

No, Hotel Riu Negril - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Negril - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Hotel Riu Negril - All Inclusive?

This beachfront all-inclusive property offers many amenities for couples such as a private beach and 3 outdoor pools with some guestrooms featuring private pools.

Does Hotel Riu Negril - All Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Hotel Riu Negril - All Inclusive have a restaurant with a breakfast menu?

Yes, Hotel Riu Negril - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Will Hotel Riu Negril - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Negril - All Inclusive.

Are there connecting rooms at Hotel Riu Negril - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Hotel Riu Negril - All Inclusive?

The closest major airport to Hotel Riu Negril - All Inclusive is Sir Donald Sangster Intl. Airport (MBJ), which is about 29.2 mi away.

Are there rooms with balconies at Hotel Riu Negril - All Inclusive?

Yes, every guestroom at Hotel Riu Negril - All Inclusive comes with a balcony.

Does Hotel Riu Negril - All Inclusive host weddings?

Take advantage of the wedding venue at Hotel Riu Negril - All Inclusive if you plan to say "I do" during your trip.

Hotel Riu Negril - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 406 out of 1007 reviews
Rating 8 - Good. 292 out of 1007 reviews
Rating 6 - Okay. 167 out of 1007 reviews
Rating 4 - Poor. 73 out of 1007 reviews
Rating 2 - Terrible. 69 out of 1007 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

INGRID

Stayed 6 nights in Jun 2025

10/10 Excellent

Kendra

Stayed 3 nights in May 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

noah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really accommodating and food was great. Lots of activities and loads of options for excursions.
Stayed 4 nights in Apr 2025

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s for the older crowd not young. Very relaxing and quiet.
Stayed 3 nights in Mar 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I just returned from a stay at Rui Hotel Negril. The resort is clean and was recently updated. The bed was comfortable and the room was sound proof - I only heard neighbors once in the hallway. The entertainment staff are very engaging, and most of the bartenders went out of their way to fun. The food is pretty good for an all inclusive. Drinks are mysteriously weak, but the beach and water were fantastic. There are lots of vendors on the beach, but if you said no thank you to whatever they were selling, they were very respectful and moved on.
Stayed 5 nights in Apr 2025

10/10 Excellent

Debra Marie

Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay! Beautiful resort with great food
Stayed 6 nights in Apr 2025

8/10 Good

Estrella

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Spent 7 days here. Check in was quick, room was spacious and clean. Property itself is beautiful. Food was good kind of repetetive but thats typical with all inclusive. The grill near the pool had delicious jerk chicken daily! Did NOT appreciate that we could NEVER get a reservation for the specialty restaurants our whole stay, that's unacceptable!! Pool with swim up bar was small and aside from the bartenders all the staff looked miserable. Nobody greeting you with a hello or good morning or even a smile for that matter.
Stayed 6 nights in Mar 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Alvin Gene, Kent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the RIU experience but one thing I would like to see improved is the distance from the 4,5,6 buildings from the dining and entertainment
Stayed 6 nights in Mar 2025

8/10 Good

Angela Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice updated rooms. The shower leaked water outside onto the bathroom floor, despite how the shower head was positioned but other than that would have been 5/5.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeffrey Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

Jamaal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I enjoyed our stay here. Only issue we had was the a/c in our room was not cool as it never got below 22c/71c. Sent in a request everyday to looked at and it was never fix. That’s my biggest issue apart from that staff was nice and the areas was clean.
Stayed 7 nights in Mar 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was a little of a pain when i was leaving. The i came to realize there were only 2 bellman onduty to service entire hotel. As a pregnant woman traveling alone I had to carry my bags myself from one side of the property to the next or miss my ride home.
Stayed 3 nights in Mar 2025

6/10 Okay

Christel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Leona, Utica

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property was a very beautiful place kept really clean most of the staff was polite some was very rude. The food was good for the most part. Only thing was the time I was there it rained a lot and our room did not have the umbrella. Over all the entertainment was great, there was alway things to do you didn’t have to go searching for the entertainment! Also, went to the spa it was very closed in and the staff didn’t have enough accommodation to fully do their duty! Meaning because they had only one pedicure chair the other staff had to use a floor basin to washing my feet and the music needed to be changed but the staff has no control over the music was very depressing!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Mashera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! The staff was very friendly and welcoming, making the experience even better. The hotel was clean and well-maintained, which I really appreciated. Would definitely recommend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Phillipa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prop was very clean, cleaning staff Nicole Grant, super prrsonality
Stayed 2 nights in Mar 2025

4/10 Poor

Bevon

Stayed 3 nights in Mar 2025

10/10 Excellent

Sontana

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2025

2/10 Terrible

Ruth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I checked out yesterday from Room 1247 and arrived home with a ton of bites! You need to disinfect your beds better. Changing sheets is not enough. Now I have to disinfect and treat my entire home for bed bugs!
Stayed 4 nights in Mar 2025

8/10 Good

Henry

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Timothy, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value for an all-inclusive resort you will find, and the property itself is immaculate, the beach is amazing, and there's a ton of activities for everyone.
Stayed 3 nights in Mar 2025

8/10 Good

Joan, DeWitt

Stayed 6 nights in Mar 2025