See all properties

Hotel Riu Palace Tropical Bay - All Inclusive

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Kool Runnings Water Park

Choose dates to view prices

Photo gallery for Hotel Riu Palace Tropical Bay - All Inclusive

Sports facility
Aerial view
Minibar, in-room safe, laptop workspace, blackout drapes
Reception
Buffet

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
Norman Manley Boulevard, Bloody Bay Beach, Negril, Westmoreland
  • Place, Bloody Bay Beach
    ‪12 min walk‬
  • Place, Seven Mile Beach
    ‪16 min walk‬
  • Place, Kool Runnings Water Park
    ‪3 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬

Room options

View all photos for Junior Suite, Garden View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (L)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Partial Sea View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Partial Sea View (L)

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Partial Sea View (E)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Standard - E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Standard - E)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Garden View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (B2C-US)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (B2C-US)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C-US)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (L)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (L)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (B2C-CA)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (B2C-CA)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-CA)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C-CA)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (U)

10.0 out of 10
Exceptional
(5 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (C)

8.8 out of 10
Excellent
(6 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (C)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (C)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (B2C-CA)

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (U)

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Oceanfront (U)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (C)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite, Connecting Rooms, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Oceanfront (C)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Partial Sea View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Partial Sea View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Oceanfront (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Oceanfront (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (U)

8.6 out of 10
Excellent
(101 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (U)

8.2 out of 10
Very good
(50 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (U)

8.8 out of 10
Excellent
(38 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with Garden View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior with Garden View

  • 344 sq ft
  • Sleeps 4

View all photos for Suite Junior with Side Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior with Side Sea View

  • 344 sq ft
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior with Ocean View

  • 344 sq ft
  • Sleeps 4

View all photos for Suite with Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite with Sea View

  • 505 sq ft
  • Sleeps 2

About the neighborhood

Negril

Bloody Bay Beach is a short stroll from Hotel Riu Palace Tropical Bay - All Inclusive, and other popular attractions like Booby Cay are within a mile (2 km). This 452-room, 4-star property has 2 outdoor pools along with a full-service spa and 5 restaurants.

What's nearby

  • Bloody Bay Beach - 12 min walk - 0.7 miles
  • Seven Mile Beach - 16 min walk - 0.9 miles
  • Kool Runnings Water Park - 3 min drive - 1.6 miles
  • Time Square Mall - 11 min drive - 5.2 miles
  • Negril Cliffs - 18 min drive - 8.6 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 98 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬15 min walk
  • ‪Royalton Lobby Bar - ‬17 min walk
  • ‪Gourmet Marche - ‬16 min walk
  • ‪Grazie - ‬16 min walk
  • ‪Hunter Steakhouse - ‬16 min walk

About this property

Hotel Riu Palace Tropical Bay - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Kool Runnings Water Park
Guests of Hotel Riu Palace Tropical Bay - All Inclusive have access to a full-service spa, 2 outdoor pools, and a children's pool. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.
Plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, sitting areas, and minibars are other standard amenities. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

3 outdoor pools, pool umbrellas, sun loungers

Hotel Riu Negril - All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • Breakfast included
8.0 out of 10, Very Good, 1,006 reviews
$229 nightly
The price is $267
Oct 7 - Oct 8
Total with taxes and fees
Hotel Riu Negril - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Volleyball
  • Water skiing
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 floors
  • 8 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Riu Palace Tropical
Riu Palace Tropical Bay
Riu Palace Tropical Bay All Inclusive
Riu Palace Tropical Bay All Inclusive Negril
Riu Palace Tropical Bay Negril
Riu Tropical
Riu Tropical Bay
Riu Tropical Bay Palace
Riu Tropical Palace Bay
Tropical Bay
Riu Tropical Inclusive Negril
RIU Palace Tropical Bay All Inclusive
Hotel Riu Palace Tropical Bay - All Inclusive Negril

Frequently asked questions

Are there all-inclusive rates at Hotel Riu Palace Tropical Bay - All Inclusive?

Hotel Riu Palace Tropical Bay - All Inclusive is an all-inclusive resort and rates come with à la carte meals. Activities include snorkeling excursions, windsurfing, and kayaking.

How much does it cost to stay at Hotel Riu Palace Tropical Bay - All Inclusive?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Tropical Bay - All Inclusive on Oct 14, 2025 start from $253.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hotel Riu Palace Tropical Bay - All Inclusive?

Hotel Riu Palace Tropical Bay - All Inclusive provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do near Hotel Riu Palace Tropical Bay - All Inclusive?

Guests positively rate the property's walkable location in Negril, and it's a short 18-minute walk from Seven Mile Beach and also 10 minutes on foot from Bloody Bay Beach. You'll also find Bloody Bay and Booby Cay less than a mile away.

Is parking available on site at Hotel Riu Palace Tropical Bay - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa available at Hotel Riu Palace Tropical Bay - All Inclusive?

Renova Spa is the property's spa and services include prenatal massages, sports massages, body wraps, and aromatherapy.

Does Hotel Riu Palace Tropical Bay - All Inclusive include a casino?

No, Hotel Riu Palace Tropical Bay - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Palace Tropical Bay - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

Is Hotel Riu Palace Tropical Bay - All Inclusive good for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and 5 restaurants.

Are there hot tubs at Hotel Riu Palace Tropical Bay - All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Hotel Riu Palace Tropical Bay - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Palace Tropical Bay - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Will Hotel Riu Palace Tropical Bay - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Palace Tropical Bay - All Inclusive.

Are there connecting rooms at Hotel Riu Palace Tropical Bay - All Inclusive?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How far is the airport from Hotel Riu Palace Tropical Bay - All Inclusive?

The closest major airport to Hotel Riu Palace Tropical Bay - All Inclusive is Sir Donald Sangster Intl. Airport (MBJ), which is about 29.3 mi away.

Are there rooms with balconies at Hotel Riu Palace Tropical Bay - All Inclusive?

Yes, every guestroom at Hotel Riu Palace Tropical Bay - All Inclusive comes with a balcony.

Does Hotel Riu Palace Tropical Bay - All Inclusive have a wedding venue on site?

Take advantage of the wedding venue at Hotel Riu Palace Tropical Bay - All Inclusive if you plan to say "I do" during your trip.

Hotel Riu Palace Tropical Bay - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 1005 reviews
Rating 8 - Good. 229 out of 1005 reviews
Rating 6 - Okay. 115 out of 1005 reviews
Rating 4 - Poor. 50 out of 1005 reviews
Rating 2 - Terrible. 39 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MARIA DEL CARMEN FERNANDEZ DE

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome Resort! Great all around experience.
Stayed 4 nights in Sep 2025

8/10 Good

JESSE Q

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Dimitry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I truley enjoyed our stay at Riu Palace Tropical bay. The activities and events were great. The room was clean and the service was top notch. We stayed on the resort the whole stay and we didn't feel like we missed anything not exploring the island.
Stayed 4 nights in Aug 2025

8/10 Good

howard f

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 6 nights in Aug 2025

10/10 Excellent

Elham

Stayed 7 nights in Jul 2025

10/10 Excellent

Georganne

Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jun 2025

4/10 Poor

Chanelle

Poor housekeeping, lack of activities and entertainment. The resort essentially “shuts down” at 8pm. They have a lot of maintenance issues as well.
Stayed 3 nights in Jun 2025

10/10 Excellent

Patrice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and the beach front was everything!
Stayed 5 nights in May 2025

8/10 Good

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was nice. The pools were nice. The food was good. The staff was nice.
Stayed 7 nights in Jun 2025

10/10 Excellent

GERMAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Care about you
Stayed 6 nights in Jun 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was friendly and helpful especially our room attendant.
Stayed 4 nights in Jun 2025

8/10 Good

Diana

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Majority of staff was friendly and fun! Taxi service at the hotel is not part of the hotel staff and they were a bit rude and expensive. Recommend to book travel to and from airport ahead of time. Activities and music during the day were great! Lots of great entertainment at night. Housekeeping was awesome and will change sheets and towels every single day if you ask them to. Beautiful property! Food was good. However, part of the restaurants were outside…and on our 2nd to last day we saw cockroaches on the outside table and inside the buffet on the counter. I made staff aware and they got it everything cleaned up but then it happened again the next day. Thankfully that day we were leaving and didn’t have to see that again. Also, I got stung by a jellyfish, really minor sting, but the beach should have signs that jellyfish may be present in waist deep water close to shore.
Stayed 5 nights in Jun 2025

10/10 Excellent

Geoffrey

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved the all inclusive vacation package. The hotel facilities were, in general, clean and well maintained. There was quite a bit of afternoon rain so there were wet areas around the building steps that made walking hazardous. It would be good to look at elevator options for each building to allow easier access for residents needing a safer balance.
Stayed 3 nights in Jun 2025

8/10 Good

Celeste R

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean- spacious- excellent service from the Staff- 1- It should have another Pool 2- the 24 hour Food stand - too poor of selection- not even French fries- 3 Hours in the afternoon that this is the only option to get food from and the options are popcorn and chips and not much more
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

Stayed 3 nights in May 2025

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful, staff was amazing. Staff was friendly and made us feel welcomed. My charger broke and I tried to buy a replacement at the gift shop but they didn't have the one I needed. The front desk staff offered to charge for me. Great customer service!!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Ebony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was my second time visiting the property. I can honestly say I will be staying here each time I come.
Stayed 4 nights in Jun 2025

10/10 Excellent

Karizme

Stayed 8 nights in Jun 2025

10/10 Excellent

Christopher A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Amged M

Traveled with family
Liked: Cleanliness
Really nice stuff, animation team is amazing.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jamarcus

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Bradley J

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Zineta

Stayed 8 nights in Jun 2025

10/10 Excellent

curtis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our 3rd time to Jamaica and 2nd visit to this resort. Beautiful beach and water. All the staff are excellent. My wife and I even had our first couples massage which was amazing. Food is all good with plenty of options. Jerk Chicken at the Jerk Hut was our go to lunch. Loved all the various drink options at the bars. We stuck mainly to the cocktails. Our only complaint is we had to leave. We will be back again. We love Jamaica.
Stayed 5 nights in Jun 2025

10/10 Excellent

Nigel, Oakville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Most of the staff were very hospitable. Andrew in dining room was very professional, polite and gave excellent service. I overheard one staff member being rude to a guest pushing him to leave a tip at the jerk hut. Some of the room receptacles dont work properly. Hand shower holder is broken.Bathroom mirror needs to be replaced. Room generally ok but somewhat dated.
Stayed 7 nights in Jun 2025

Hotels

Excellence Oyster Bay - Adults Only All Inclusive
Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive
Ocean Coral Spring - All Inclusive
Jewel Paradise Cove Adult Beach Resort & Spa – All Inclusive
Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only
Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive
Hotel Riu Ocho Rios - All Inclusive
Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort
Bahia Principe Grand Jamaica - All Inclusive
Jewel Grande Montego Bay Resort & Spa – All Inclusive
Golf View Hotel
SeaGarden Beach Resort - All Inclusive
Breathless Montego Bay - Adults Only - All Inclusive
Hotel Grand A View
The Beach Villas at Excellence Oyster Bay - Adults Only All Inclusive
Hotel Riu Palace Jamaica - Adults Only - All Inclusive
Sandals South Coast - ALL INCLUSIVE Couples Only
Grand Palladium Jamaica Resort & Spa All Inclusive
Catalonia Montego Bay - All Inclusive
The Cardiff Hotel & Spa
Hyatt Zilara Rose Hall - Adults Only - All Inclusive
The Westender Inn
Moon Palace Jamaica – All Inclusive
Franklyn D. Resort & Spa
Hotel Riu Reggae - Adults Only - All Inclusive
Hotel Riu Montego Bay - Adults Only - All Inclusive
Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive
Couples Tower Isle All Inclusive
Luxury Fully Staffed 5 Bedroom Ocean View Villa with Infinity Pool