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RIU Ocho Rios All Inclusive

3.5 out of 5.0

Recent guest reviews

it was wonderful need flat screen tv they have old tv need to change it

I thought the hotel was fantastic and have done plenty of travelling across the globe. The staff was great at the front desk, the room housekeeping, and the restaurants. After reading some mediocre reviews about the food, I was very pleasantly surprised when I arrived. I thought the food at all of the restaurants was excellent--breakfast, lunch, and dinner. There were plenty of activities throughout the day and night.

I loved everything about it. So worth the spend. Used my room credit for the spa which was great as well

Great place to stay! Definitely will stay again. Don't forget to tip the staff. They deserve it!!

Everything was great! The staff had excellent customer service.

The hotel is beautiful and the staff was amazing. Huge shout out to Twugae at the front desk who must've made notes about it being a birthday get away for me and my two friends and she sent a lovely cake and note up to the room. Really was a nice touch and made it an awesome stay. Also Donnet at the pool bar is our girl, we don't know what she was mixing for us but we had a great time and she was dancing to our music from our beats speaker while pouring drinks. Made the pool bar so live just like her personality. Both of these woman as well as the rest of the staff showed exceptional service and you can tell they really care. Only downfall was that the food was mediocre and not enough options. Best meals were the jerk hut on the beach. Overall great stay and worth every penny. All 3 of us had an amazing birthday experience at the RIU and will return.

Had to change rooms twice but was upgraded The food at the buffets could have been better they stopped making food around 845 when the buffet was open until 930 so you could only eat whatever was left,food should be made up until 930 Entertainment was excellent

First I would like to start off that this was my 4th time visiting the RIU Resorts. It was so dissapointing. Upon arrival we noticed the hotel was being renovated and we were not notified. I know Orbitz usually advises their clients ahead of time of this, so I figured you should be aware. My boyfriend and I saved up all our money to go and celebrate our anniversary. We upgraded our room to have a tub indoor and a jacuzzi on the balcony. The tub in the room was not clean. The jacuzzi tub on the balcony was not even in any condition to be rented. Rusty and filthy. I asked the housekeepr the following morning if she can please clean the tub and jacuzzi and was told yes. None were done. There was a closet on the balcony, which I assumed might have cleaning products. Once I opened the door I was greated by a rodent the size of a cat. I immedialtely closed the door. This was all so dissapointing and the only reason we got this room and paid extra was for the jacuzzi and balcony. The hotel should not be renting out this room with the condition the jacuzzi was in. I have used your company many times in the past, and I know this is not the quality you give your clients. I wanted to be sure to bring this to your attention as the quality and service of the RIU Resorts are not the same. Hopefully on our next trip we get our moneys worth but if I can help anyone avoid wasitng their money I would. I wanted to give Orbitz the respect of contacting you direcetly and not blasting this online.

Need more food choices and however I really enjoyed myself n would stay there again

I went with a group of eight people and we had a wonderful time! You could tell that the hotel was a bit dated but it was pretty clean and well maintained. The wifi service is not great, you have to stay in the lobby to get any service unless you upgrade to get wifi in your room. This wasn't a huge deal because it was a nice excuse to disconnect from the world for a week. The entertainment crew was AMAZING!!!! There were performances each night and daily activities on the beach and at the pool. I enjoyed the food at the buffet, especially the breakfast selection. The other restaurants were kind of a pain to eat at because they only had two seating times so you had to go at those certain times to eat and stand in line. They had a delicious jerk hut, where they served jerk chicken and other meats. This was great for a snack or lunch when we didn't want to leave the beach to eat. Overall I would definitely recommend this resort if you are looking to have a great time, like to dance, and enjoy great entertainment! :)

We were able to see many other hotels in Jamaica since we were picked up by a bus both ways and had to stop at various hotels to drop off and pick up..Our hotel was by far the most impressive.Before the trip many complained about the long ride from the airport to the hotel but since we had a new a/c bus I considered it as a nice tour of Jamaica.

Just came back and our experience there was fabulous. Food was excellent the workers there were great especially squidward he was awesome. Will definitely be going back....

Would defenitly stay again. Staff was great, rooms were nice and clean. Food was okay

Hotel was very good with a friendly staff. We really enjoyed the onsite snorkeling, however I would recommend you bring your own snorkel gear. We had to wait 5 hours one day as all their gear had been checked out. They do not provide swim fins, nor are they available to purchase in their swim shop. You should wear footwear when in the water. Also, you should check out your beach towel early in the day, as they run out of them before noon. We spent most of our time snorkeling, but also enjoyed the kayaks and Paddle boats. We really wanted to try the water crafts with sails, but we had some very windy days and were inexperienced with the sail crafts. With that in mind, the life guards were very alert & fast to the rescue if they thought anyone was in need of assistance. We loved the meals at St. John's, but the buffets and bar drinks were very good. The rooms were a good size.

Needs a complete upgrade...only thing I enjoyed was the drinks good and the staff was ver nice....but the rooms buildings needs an upgrade yesterday

Hotel staff was great, food and drinks plentiful, weather cooperated for the most part, wonderful island with great people. Looking forward to another RIU trip.

had an excellent time all was good,good food beautiful beach,swim area,close to local excursions, and good excursion staff,taxi staff, one of our best vacations overall

Love this place and would return in a heartbeat. Staff was friendly and helpful.

The Riu is a very nice resort ..... at times the up keep of the grounds could've been a little better as empty cups were piled up for days, but otherwise the food, entertainment and staff was all great!

Everything about the hotel was great except for the food. The meals were very disappointing.

Mammee Bay Ocho Rios Saint Ann

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

RIU Ocho Rios All Inclusive places you within 3 miles (5 km) of popular attractions like Dunn's River Falls and Dolphin Cove. This 856-room, 3.5-star resort has a private beach, a full-service spa, and free breakfast. Dunn's River Craft Park is also 2.9 mi (4.7 km) away.


Dining

Start your day off right with a free buffet breakfast. This resort is home to a restaurant and a bar/lounge.


Rooms

All 856 air-conditioned rooms provide balconies, minibars, and free bottled water. Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Ceiling fans and safes are other standard amenities.


Property features

Guests of RIU Ocho Rios All Inclusive have access to a private beach, a full-service spa, and a nightclub. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include an outdoor pool, a children's pool, and a health club.

Room options

Standard Room, Ocean View

Full 2 | King 1 | Sleeps 4

Standard Room, Oceanfront

Full 2 | King 1 | Sleeps 4

Standard Room, Garden View

Full 2 | King 1 | Sleeps 4

Standard Room, Partial Sea View

Full 2 | King 1 | Sleeps 4

Guest reviews for RIU Ocho Rios All Inclusive

Everyone (27) Couples (209) Business (4) Family (118) Other (23) Friends (56)
5

nice hotel but the tv was terrible .they need flat

Everyone

it was wonderful need flat screen tv they have old tv need to change it

By , from mount vernon ny on Jul 19, 2017

5

fantastic resort!

Everyone

I thought the hotel was fantastic and have done plenty of travelling across the globe. The staff was great at the front desk, the room housekeeping, and the restaurants. After reading some mediocre reviews about the food, I was very pleasantly surprised when I arrived. I thought the food at all of the restaurants was excellent--breakfast, lunch, and dinner. There were plenty of activities throughout the day and night.

By , from Fort Lauderdale, FL on Jul 5, 2017

5

i had a view of the beach in the ocean view room

Everyone

I loved everything about it. So worth the spend. Used my room credit for the spa which was great as well

By on Jul 2, 2017

5

excellent

Everyone

Great place to stay! Definitely will stay again. Don't forget to tip the staff. They deserve it!!

By , from Louisiana on Jun 8, 2017

5

vacation

Everyone

Everything was great! The staff had excellent customer service.

By , from DC on May 23, 2017

5

nice hotel nice staff

Everyone
view from our floor

The hotel is beautiful and the staff was amazing. Huge shout out to Twugae at the front desk who must've made notes about it being a birthday get away for me and my two friends and she sent a lovely cake and note up to the room. Really was a nice touch and made it an awesome stay. Also Donnet at the pool bar is our girl, we don't know what she was mixing for us but we had a great time and she was dancing to our music from our beats speaker while pouring drinks. Made the pool bar so live just like her personality. Both of these woman as well as the rest of the staff showed exceptional service and you can tell they really care. Only downfall was that the food was mediocre and not enough options. Best meals were the jerk hut on the beach. Overall great stay and worth every penny. All 3 of us had an amazing birthday experience at the RIU and will return.

By on May 3, 2017

3

excellent entertainment

Everyone

Had to change rooms twice but was upgraded The food at the buffets could have been better they stopped making food around 845 when the buffet was open until 930 so you could only eat whatever was left,food should be made up until 930 Entertainment was excellent

By on May 1, 2017

2

dissapointing experience

Everyone

First I would like to start off that this was my 4th time visiting the RIU Resorts. It was so dissapointing. Upon arrival we noticed the hotel was being renovated and we were not notified. I know Orbitz usually advises their clients ahead of time of this, so I figured you should be aware. My boyfriend and I saved up all our money to go and celebrate our anniversary. We upgraded our room to have a tub indoor and a jacuzzi on the balcony. The tub in the room was not clean. The jacuzzi tub on the balcony was not even in any condition to be rented. Rusty and filthy. I asked the housekeepr the following morning if she can please clean the tub and jacuzzi and was told yes. None were done. There was a closet on the balcony, which I assumed might have cleaning products. Once I opened the door I was greated by a rodent the size of a cat. I immedialtely closed the door. This was all so dissapointing and the only reason we got this room and paid extra was for the jacuzzi and balcony. The hotel should not be renting out this room with the condition the jacuzzi was in. I have used your company many times in the past, and I know this is not the quality you give your clients. I wanted to be sure to bring this to your attention as the quality and service of the RIU Resorts are not the same. Hopefully on our next trip we get our moneys worth but if I can help anyone avoid wasitng their money I would. I wanted to give Orbitz the respect of contacting you direcetly and not blasting this online.

By , from Miami on Apr 19, 2017

5
Everyone

Need more food choices and however I really enjoyed myself n would stay there again

By on Apr 6, 2017

5

excellent entertainment!

Everyone

I went with a group of eight people and we had a wonderful time! You could tell that the hotel was a bit dated but it was pretty clean and well maintained. The wifi service is not great, you have to stay in the lobby to get any service unless you upgrade to get wifi in your room. This wasn't a huge deal because it was a nice excuse to disconnect from the world for a week. The entertainment crew was AMAZING!!!! There were performances each night and daily activities on the beach and at the pool. I enjoyed the food at the buffet, especially the breakfast selection. The other restaurants were kind of a pain to eat at because they only had two seating times so you had to go at those certain times to eat and stand in line. They had a delicious jerk hut, where they served jerk chicken and other meats. This was great for a snack or lunch when we didn't want to leave the beach to eat. Overall I would definitely recommend this resort if you are looking to have a great time, like to dance, and enjoy great entertainment! :)

By on Mar 17, 2017