Skip to main content
Beginning of main content

Recent guest reviews

Beautiful beaches, lovely kids park lovely ocean view room. I hate the restaurants too much of a cafeteria style things were always empty no one seems to be refilling anything restaurant was so dirty they need more people to clean up and have designated duties so the restaurant can keep up i notice one bag of either liver or kidney dont remember what it was was in the cooked food i almost vomit cause that tells me its not handle clean. No service at the buffet restaurant. After i discovered the Italian restaurant that was the only place i ate even though things were limited

I like the property because the many activity and accommodations provided. The food was very good. There was a night when they served us lobster. DELICIOUS. Staff was very nice. My room kept clean at all times. Fresh towels all the time. I will DEFINITELY come back, this time with my girls.

This property had everything you need. The only flaw was they can have more food options at the sports bar

Check in time was 3:pm we got there at 2:50 pm and was told that my room was not ready. I waited almost 2 hours, return to the desk and was told that a email will be sent to me when my room was ready. less than 5 minutes later I got the email, when I returned to the desk I was rudely ignored. After I went to one of the front desk person and told her that we had traveled over 7 hours to get there and was tired and needed to take a shower and rest, I was finally given our room keys. In the room there was no water we called the front desk and waited another hour before we could take a shower, and instead of white wash cloth and towels they were dark brown which was unusual and not acceptable. In addition to other inconveniences on the morning of my check out while having breakfast I had a cup of plantain porridge and pulled out a long strand of hair out of it and that was it. Need I say no more.

The activities and shows were awesome but the food was lacking in some areas.

Customer Service was amazing and they were always cleaning the facility so it stayed very clean!

I had the best experience, I will definitely come back!!

The pool should stay open longer…. The pool closed at 6p and it was still light outside. Not everyone likes the beach

The staff is amazing! Super friendly! Unfortunately, my room was not as clean as it could be. The bathroom in particular was not clean. My toilet was filthy! The rest was clean except for a smudge of something on the bathroom wall. I sprayed it all down with lysol and cleaned it myself. Not my idea of a vacation. The food was ok. I liked ths Mandalay Restaurant the best. Had a lovely massage at the spa. I loved that they enforced the no kids in the adult pool rule. The main pool can get rowdy with the foam party and antics that go along with that. I loved the beach area because of how calm the water is there and you can walk out pretty far. It's not deep at all. They have plenty of loungers too. This is a decent 4 star hotel.

Beautiful beach. They gave away our ocean view room and gave us an garden room. Very disappointing.

We loved the staff this place was awesome

Our group of nine stayed here in June 2022. We had a great time and were pleased with the property overall. The only reason I knocked it a little bit is for the food. I had a love/hate with the main buffet. It's so amazing when you first get there because there are so many options. However it is buffet food quality, which I tired of pretty quickly. There are other options open for dinner with slightly better food, so try those early. The Italian restaurant is also open for breakfast, but it is really a scaled down version of the same food. I did enjoy the jerk chicken served poolside at lunch. If you visit, plan on mixing in all the dining areas so you don't burn out on the St Ann buffet. I highly recommend the catamaran cruise to Dunns River Falls that you book right on the property's beach. You stop to snorkel for 45 minutes on the way to the falls. We saw stingrays, a lion fish, and we held a female sea urchin. The falls were really fun, bring some cash in a sealable ziplock bag to tip your falls guide. The boat has adult beverages and party music for the way back. Everyone in our group (ages 10-54) had an amazing time and we all said it was the highlight of the trip. The beach is clean, beautiful and there is a great selection of pools. The pools on the East end were more social and loud, so if you like it quieter just go to the ones on the West side. There are waterslides on property as well. This is a great all-inclusive destination.

My family and I love RIU Ocho Rios! The staff and entertainment crew were absolutely wonderful! We will be returning!

I went to this property based on the reviews. I wish i did more research. Dining options were terrible. There were flies everywhere landing on the food. It was hard getting dinner we had to line at 6 which is ridiculous.

Beautiful resort, so much to do. Wish I had more time there.

Very nice hotel loved it

The property was very nice and clean. Just wish the club was inside but the outside party was cool

The property is well mantained and cleaned . Staff service didn’t match the quality of the hotel. They seemed unwelcoming and unfriendly

Entertaining

The staff and customer service was horrible. Disappointed.

Mammee Bay Ocho Rios Saint Ann

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

RIU Ocho Rios All Inclusive is located within a few miles (5 km) of Dunn's River Falls and Dunn's River Craft Park. This 901-room, 4-star property has 5 outdoor pools along with a private beach and a full-service spa.


Dining

Free buffet breakfast is served each morning from 7 AM to 11:30 AM. Enjoy dining at St. Ann, one of 4 onsite restaurants.


Rooms

TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Free minibar items, balconies, and ceiling fans are also available.


Property features

RIU Ocho Rios All Inclusive features a private beach, a full-service spa, and 5 outdoor pools. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Other amenities at this all-inclusive property include a free water park, a children's pool, and a gym.

Room options

Suite, Ocean View (B2C CAN)

1 King Bed | Sleeps 2

Junior Suite, Ocean View (L)

2 Double Beds | 1 King Bed | Sleeps 4

Junior Suite, Garden View (B2C CAN)

2 Double Beds | 1 King Bed | Sleeps 4

Double Room, Oceanfront (U)

2 Double Beds | 1 King Bed | Sleeps 2

Guest reviews for RIU Ocho Rios All Inclusive

Everyone (43) Couples (27) Family (48)
4
Family with small children

Beautiful beaches, lovely kids park lovely ocean view room. I hate the restaurants too much of a cafeteria style things were always empty no one seems to be refilling anything restaurant was so dirty they need more people to clean up and have designated duties so the restaurant can keep up i notice one bag of either liver or kidney dont remember what it was was in the cooked food i almost vomit cause that tells me its not handle clean. No service at the buffet restaurant. After i discovered the Italian restaurant that was the only place i ate even though things were limited

By on Aug 6, 2022

5
Partner Couples

I like the property because the many activity and accommodations provided. The food was very good. There was a night when they served us lobster. DELICIOUS. Staff was very nice. My room kept clean at all times. Fresh towels all the time. I will DEFINITELY come back, this time with my girls.

By on Jul 31, 2022

5
Family Family with small children

This property had everything you need. The only flaw was they can have more food options at the sports bar

By on Jul 23, 2022

3
Family

Check in time was 3:pm we got there at 2:50 pm and was told that my room was not ready. I waited almost 2 hours, return to the desk and was told that a email will be sent to me when my room was ready. less than 5 minutes later I got the email, when I returned to the desk I was rudely ignored. After I went to one of the front desk person and told her that we had traveled over 7 hours to get there and was tired and needed to take a shower and rest, I was finally given our room keys. In the room there was no water we called the front desk and waited another hour before we could take a shower, and instead of white wash cloth and towels they were dark brown which was unusual and not acceptable. In addition to other inconveniences on the morning of my check out while having breakfast I had a cup of plantain porridge and pulled out a long strand of hair out of it and that was it. Need I say no more.

By on Jul 22, 2022

5
Family

The activities and shows were awesome but the food was lacking in some areas.

By on Jul 17, 2022

5
Family

Customer Service was amazing and they were always cleaning the facility so it stayed very clean!

By , from Fort Wayne on Jul 15, 2022

5
Family

I had the best experience, I will definitely come back!!

By on Jul 14, 2022

4
Partner Couples

The pool should stay open longer…. The pool closed at 6p and it was still light outside. Not everyone likes the beach

By on Jul 11, 2022

3
Everyone

The staff is amazing! Super friendly! Unfortunately, my room was not as clean as it could be. The bathroom in particular was not clean. My toilet was filthy! The rest was clean except for a smudge of something on the bathroom wall. I sprayed it all down with lysol and cleaned it myself. Not my idea of a vacation. The food was ok. I liked ths Mandalay Restaurant the best. Had a lovely massage at the spa. I loved that they enforced the no kids in the adult pool rule. The main pool can get rowdy with the foam party and antics that go along with that. I loved the beach area because of how calm the water is there and you can walk out pretty far. It's not deep at all. They have plenty of loungers too. This is a decent 4 star hotel.

By on Jul 3, 2022

2
Family

Beautiful beach. They gave away our ocean view room and gave us an garden room. Very disappointing.

By on Jun 23, 2022

RIU Ocho Rios All Inclusive

Mammee Bay, Ocho Rios, Saint Ann
url importing http://www.orbitz.com/Ocho-Rios-Hotels-RIU-Ocho-Rios-All-Inclusive.h1279854-p2.Hotel-Reviews
There was an error importing /Ocho-Rios-Hotels-RIU-Ocho-Rios-All-Inclusive.h1279854-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Ocho-Rios-Hotels-RIU-Ocho-Rios-All-Inclusive.h1279854-p2.Hotel-Reviews

Frequently asked questions