8/10 Good
Quantisha
Traveled with family
Sep 29, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So when we first arrived at the hotel that night check in was not all that good. The reason being is when I booked a trip I booked for two twin beds and when we got to the reception she said they do not book room by beds they booked by View which did not make sense! If you book by view how do you know what type of bed is in the room? So she wound up putting me and my friend girl and a king size bed that we had to share. She showed very little empathy! And the only solution she offer us was to sleep in the king size bed that night check out the next day at 12:00 and hope that we get a room around 3 or 4:00 with a twin size bed!
We just decided to keep the full size king bed and make the best of it! So aside from that the beds in the room were a little hard and they had a little couch that looked like it had just been pulled off the trash can literally it was dirty and full of rust! So we didn't use that.
Aside from that everything else in the room was nice they did provide you with unlimited alcohol in a mini bar and sodas in the refrig that they replenished every day and also water bottles. Housekeeping was on point they would come in your room when you had the green sign on the door and make up your bed clean up your room and replenish your towels they were really good with that.
The hotel do you have some activities they did have where you can do excursions which was really nice. They do have an on-site Spa which is really nice end a gym. The other thing that I found odd
Quantisha
Stayed 5 nights in Sep 2025
