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Recent guest reviews

I am only reviewing dealing with the resort because we did not stay there due to the resort not willing to work with us to adjust our stay to arrive a day or two later because of a delay in receiving our COVID test result! In these difficult traveling times we were hoping they would work with us to try to adjust and accommodate. We lost everything due to insurance denying our claim. No stay no reimbursement no happy anniversary!

Didn’t like that no buffet at night

Staff is amazing especially Brenice at the front desk. I love this hotel, I will definitely be back.

The staff was EXCELLENT & the property is EXQUISITE! I wi be returning soon!

Property was nice but we could not enjoy it because of corona virus and we had to go home early.

Excellent and personalized service. The staff went above and beyond to make my husband’s birthday memorable.

We are coming back , best beach ans super quiet environment . Clean and modern rooms . Nice staff . Food is ok

The infinity rooftop pool was amazing. The resort is just the right size.. i didn't feel like I ever had to play beach chair politics. One of the best Excellence resorts, even better than beloved. I loved the room with it's own pool. My only issue was one evening when it was clear they were short staffed at the French restaurant which was my favorite. I was not in a hurry and the food was still amazing but I could tell others were frustrated.

Of all the properties I've stayed at while in Jamaica, and there have been many, this one is at the top of my list. Everything was clean, staff was exceptional, always wearing a smile and offering a kind word. I was contacted often by the concierge office to ask how my stay was going and if I needed anything. The only negative I experienced was one day my drinks were not replenished. I made a phone call to the concierge office and had someone at my door with a drink cart in literally 3-5 minutes. The beach was nice and clean, food was great and drinks were even better. The guys that fix the drinks are so engaging, friendly and offer many laughs. I had an Ocean Front room (Building 5), asked for an upgrade but was told there were no rooms available in the Beach Houses, not to knock the place, but there were rooms available at the Beach House. Don't waste your time or money with S@ndals, I've done that several times and they are barely a Motel 6 compared to this gem. I WILL CERTAINLY BE BACK!!!

Some of the structures looked worn or has signs of weather damage. Didn’t like the dress codes for men in the majority of the restaurants.

The property was very well taken care of...a true 5 Star Resort. Food was amazing, staff was wonderful and service was really good! Only feedback was that room service took a bit longer than expected but overall was awesome!

Property was pretty nice overall, bar tenders and entertainment staff was really great. The pool side service was non existent, if you want a drink while at the pool it is self service for sure. Room service was out of everything we asked for and usually an hour and a half or so to get room service. Long waits at restaurants when the property is 50% booked, you must have to wait 3 hours plus when the property is busy. Coffee shop disappointed my wife daily, just not good drinks she said. You can’t order mixed drinks through room service so the swim out pool we paid extra to get is awesome if you don’t drink alcohol , otherwise it is a 5 minute walk to the bar then back to your room with your drink to enjoy at your swim out pool. The entire staff needs to visit the location in Mexico so they can see how different the service experience is.

The front desk, the tourist desk and the people who work in the smoke shop and gift shop are scammers. Whatever price they tell you, low ball them. Stick to your decision and say that is all the money you have. You will eventually get it for the price you want to pAy. Now that you are through that mess, welcome to luxury. Please do not let those few people detour you from staying here. EVERYTHING and EVERYONE were FANTASTIC. This is the best vacation we have ever had. Just remember to bring proper clothes for the restaurants. For guys this is a collared shirt, long pants (can be jeans) and shoes (not sandals). For ladies this is anything nice (pants,capris, dress, skirts, etc.) Again no sandals/flip flops for the ladies either. Enjoy yourself. This resort is fantastic.

Peninsula Oyster Bay Falmouth

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Excellence Oyster Bay - Adults Only All Inclusive places you next to Luminous Lagoon and within 2 miles (3 km) of Blue Waters Beach Club. This 315-room, 5-star property has 2 outdoor pools along with a private beach and a full-service spa.


Dining

Free buffet breakfast is served each morning from 7 AM to 11 AM. There are ample dining options with 11 onsite restaurants, including Chez Isabelle, which specializes in French cuisine and serves dinner, and The Grill with its ocean views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.


Rooms

Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Balconies, sitting areas, and minibars are also available.


Property features

Excellence Oyster Bay - Adults Only All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Other amenities at this adults-only property include a gym, 4 spa tubs, and a sauna.

Room options

Excellence Club Honeymoon Rooftop Terrace Suite Plunge Pool

1 King Bed | Sleeps 2

Excellence Club Honeymoon Suite Ocean Front

1 King Bed | Sleeps 2

Junior Suite Garden View

1 King Bed | Sleeps 2

Junior Suite Ocean View

1 King Bed | Sleeps 2

Guest reviews for Excellence Oyster Bay - Adults Only All Inclusive

Everyone (26) Couples (7) Family (5)
5
Everyone

By on Dec 24, 2021

1
Partner Couples

I am only reviewing dealing with the resort because we did not stay there due to the resort not willing to work with us to adjust our stay to arrive a day or two later because of a delay in receiving our COVID test result! In these difficult traveling times we were hoping they would work with us to try to adjust and accommodate. We lost everything due to insurance denying our claim. No stay no reimbursement no happy anniversary!

By on Oct 7, 2021

Review comment responded on Oct 11, 2021

Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. We kindly ask you that you contact your travel agency as there are documents missing that were required to support your request. We truly hope to have the opportunity to welcome you and reinstate your confidence in our services. Greetings from The Excellence Collection.

5
Friends

Didn’t like that no buffet at night

By on Sep 28, 2021

Review comment responded on Sep 29, 2021

Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. The food and beverage area is an important aspect we consider and that’s why our Chefs and bartenders are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway we did not seem to blow you away with our beverage options. Greetings from The Excellence Collection.

5
Friends

Staff is amazing especially Brenice at the front desk. I love this hotel, I will definitely be back.

By on Aug 22, 2021

Review comment responded on Aug 26, 2021

Thank you for choosing excellence Oyster Bay. Looking forward to seeing you again.

5
Friends

The staff was EXCELLENT & the property is EXQUISITE! I wi be returning soon!

By on Jul 15, 2021

Review comment responded on Jul 15, 2021

Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

5
Family

Property was nice but we could not enjoy it because of corona virus and we had to go home early.

By on Mar 25, 2020

5
Partner Couples

Excellent and personalized service. The staff went above and beyond to make my husband’s birthday memorable.

By , from Tinton Falls, NJ on Mar 15, 2020

5
Everyone

By on Feb 18, 2020

5
Family

We are coming back , best beach ans super quiet environment . Clean and modern rooms . Nice staff . Food is ok

By on Feb 6, 2020

5
Everyone

The infinity rooftop pool was amazing. The resort is just the right size.. i didn't feel like I ever had to play beach chair politics. One of the best Excellence resorts, even better than beloved. I loved the room with it's own pool. My only issue was one evening when it was clear they were short staffed at the French restaurant which was my favorite. I was not in a hurry and the food was still amazing but I could tell others were frustrated.

By , from Marietta on Jan 10, 2020

Excellence Oyster Bay - Adults Only All Inclusive

Peninsula Oyster Bay, Falmouth,
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