See all properties

Jewel Grande Montego Bay Resort & Spa – All Inclusive

4.5 star property
Luxury resort on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for Jewel Grande Montego Bay Resort & Spa – All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Aerial view
Suite, 1 Bedroom, Oceanfront | Balcony view
7 restaurants, breakfast, lunch, dinner served; international cuisine
Deep soaking tub, rainfall showerhead, designer toiletries, hair dryer

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

View in a map
Rose Hall, St James, Montego Bay
  • Place, Montego Bay Convention Centre
    ‪12 min walk‬
  • Place, Half Moon Golf Course
    ‪14 min walk‬
  • Place, Rose Hall Great House
    ‪3 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Ocean View (Partial, Romance)

Suite, 1 Bedroom, Ocean View (Partial, Romance) | Premium bedding, minibar, in-room safe, blackout drapes

Suite, 1 Bedroom, Ocean View (Partial, Romance)

8.4 out of 10
Very good
(32 reviews)
  • 836 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | Premium bedding, minibar, in-room safe, blackout drapes

Suite, 1 Bedroom, Oceanfront

9.4 out of 10
Exceptional
(42 reviews)
  • 1029 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 2 Bedrooms, Oceanfront

Suite, 2 Bedrooms, Oceanfront | Living room | Plasma TV

Suite, 2 Bedrooms, Oceanfront

7.8 out of 10
Good
(12 reviews)
  • 1639 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 2 Bedrooms, Ocean View (Partial, Butler)

Premium bedding, minibar, in-room safe, blackout drapes

Suite, 2 Bedrooms, Ocean View (Partial, Butler)

8.4 out of 10
Very good
(13 reviews)
  • 1639 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Oceanfront

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite, 2 Double Beds, Oceanfront

8.6 out of 10
Excellent
(34 reviews)
  • 806 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

8.8 out of 10
Excellent
(57 reviews)
  • 806 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Villa, 3 Bedrooms, Garden View

Premium bedding, minibar, in-room safe, blackout drapes

Villa, 3 Bedrooms, Garden View

  • 4391 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

View all photos for Villa, 3 Bedrooms, Oceanfront

Premium bedding, minibar, in-room safe, blackout drapes

Villa, 3 Bedrooms, Oceanfront

  • 4391 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms | Premium bedding, minibar, in-room safe, blackout drapes

Penthouse, 3 Bedrooms

  • 2583 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 3 Bedrooms, Oceanfront

Suite, 3 Bedrooms, Oceanfront | Premium bedding, minibar, in-room safe, blackout drapes

Suite, 3 Bedrooms, Oceanfront

8.0 out of 10
Very good
(1 review)
  • 1979 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Grand Penthouse, 3 Bedrooms (Grande Luxe)

Grand Penthouse, 3 Bedrooms (Grande Luxe) | Premium bedding, minibar, in-room safe, blackout drapes

Grand Penthouse, 3 Bedrooms (Grande Luxe)

  • 3592 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Oceanfront

Grand Suite, 1 Bedroom, Oceanfront | Premium bedding, minibar, in-room safe, blackout drapes

Grand Suite, 1 Bedroom, Oceanfront

7.0 out of 10
Good
(2 reviews)
  • 1399 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Oceanfront Premium

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite, 2 Double Beds, Oceanfront Premium

8.8 out of 10
Excellent
(23 reviews)
  • 806 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront Premium

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite, 1 King Bed, Oceanfront Premium

9.2 out of 10
Wonderful
(36 reviews)
  • 806 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Bedroom, Resort View

Deep soaking tub, rainfall showerhead, designer toiletries, hair dryer

Suite, 1 Bedroom, Resort View

  • 1029 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 2 Bedrooms, Resort View

Premium bedding, minibar, in-room safe, blackout drapes

Suite, 2 Bedrooms, Resort View

9.8 out of 10
Exceptional
(6 reviews)
  • 1639 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Sofa Bed

You may also like

Ad
2 outdoor pools, open 8:00 AM to 6:00 PM, cabanas (surcharge)

Ocean Coral Spring - All Inclusive

Falmouth
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
8.4 out of 10, Very Good, 3,931 reviews
$359 nightly
The price is $359
Dec 13 - Dec 14
Total with taxes and fees
Ocean Coral Spring - All Inclusive

About the neighborhood

Montego Bay

Jewel Grande Montego Bay Resort & Spa – All Inclusive is a short stroll from Three Palms Ocean Course and The Shoppes at Rose Hall. This 217-room, 4.5-star resort has 2 outdoor pools along with a private beach and a full-service spa.
View more Resorts in Montego BayOpens in a new window

What's nearby

  • Three Palms Ocean Course - 11 min walk - 0.6 miles
  • The Shoppes at Rose Hall - 11 min walk - 0.6 miles
  • Montego Bay Convention Centre - 12 min walk - 0.7 miles
  • Half Moon Golf Course - 14 min walk - 0.8 miles
  • Rose Hall Great House - 3 min drive - 1.4 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 18 min drive

Restaurants

  • ‪Choicez - ‬6 min walk
  • ‪Urban Heat by FlavorZ - ‬10 min walk
  • ‪Jerk Shack at the Hyatt Ziva Rose Hall - ‬10 min walk
  • ‪Jamaican Rootz - ‬12 min walk
  • ‪Fuzion - ‬6 min walk

About this property

Jewel Grande Montego Bay Resort & Spa – All Inclusive

Luxury resort on the beach, with 2 outdoor pools
Jewel Grande Montego Bay Resort & Spa – All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. There's free parking, and an airport shuttle (available 24 hours) for USD 33 per person roundtrip. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive resort include a gym, a steam room, and a rooftop terrace.
Guests can expect to find free WiFi and plasma TVs with digital channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Minibars, coffee makers, and ceiling fans are other standard amenities.
2 outdoor swimming pools are on site along with a private beach and a steam room. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Aerial view
Dreams Rose Hall Resort & Spa - All Inclusive
  • On private beach
  • Pool
  • All inclusive
  • Spa
8.6 out of 10, Excellent, 1,964 reviews
Dreams Rose Hall Resort & Spa - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Cricket's Beach Grill
  • Fiery Pelican Grill
  • Le Bouchon
  • Pierside Restaurant
  • Waves

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center (4,295 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 12 floors
  • 3 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 33 per person (roundtrip)
  • Airport shuttle fee per child: USD 16.5 (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Hotel Jewel Grande Montego Bay Resort & Spa – All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Bay Resort & Spa – All Inclusive Resort

Frequently asked questions

Are free cancellation options available at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Jewel Grande Montego Bay Resort & Spa – All Inclusive offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to do close to Jewel Grande Montego Bay Resort & Spa – All Inclusive?

This resort is located in Montego Bay, a short 15-minute walk from Half Moon Golf Course and also 13 minutes on foot from Three Palms Ocean Course. You'll also find Jamaica Beaches and Rose Hall Great House within a short drive.

Is parking available on site at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Is there a spa available at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, sports massages, hot springs, and aromatherapy.

Does Jewel Grande Montego Bay Resort & Spa – All Inclusive feature a casino?

No, Jewel Grande Montego Bay Resort & Spa – All Inclusive doesn't have a casino.

Is there an indoor pool at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about Jewel Grande Montego Bay Resort & Spa – All Inclusive?

This waterfront resort offers many amenities for couples such as a private beach and 2 outdoor pools with some guestrooms featuring private plunge pools.

Are there hot tubs at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Yes, this resort has a spa tub.

Does Jewel Grande Montego Bay Resort & Spa – All Inclusive have a restaurant that serves breakfast?

Yes, Jewel Grande Montego Bay Resort & Spa – All Inclusive has 7 restaurants, and serves breakfast for a surcharge.

Does Jewel Grande Montego Bay Resort & Spa – All Inclusive allow pets to stay for free?

No, pets aren't allowed at Jewel Grande Montego Bay Resort & Spa – All Inclusive though service animals are welcome.

Does Jewel Grande Montego Bay Resort & Spa – All Inclusive have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

How far is the airport from Jewel Grande Montego Bay Resort & Spa – All Inclusive?

The closest major airport to Jewel Grande Montego Bay Resort & Spa – All Inclusive is Sir Donald Sangster Intl. Airport (MBJ), which is 6.9 mi away (18 minutes by car).

Are there rooms with balconies at Jewel Grande Montego Bay Resort & Spa – All Inclusive?

Yes, some guestrooms at this resort offer either a balcony or a patio where guests can enjoy ocean or garden views.

Does Jewel Grande Montego Bay Resort & Spa – All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Jewel Grande Montego Bay Resort & Spa – All Inclusive.

Jewel Grande Montego Bay Resort & Spa – All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 766 out of 1321 reviews
Rating 8 - Good. 285 out of 1321 reviews
Rating 6 - Okay. 151 out of 1321 reviews
Rating 4 - Poor. 63 out of 1321 reviews
Rating 2 - Terrible. 56 out of 1321 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Stayed 6 nights in Oct 2025

10/10 Excellent

William

Stayed 2 nights in Oct 2025

10/10 Excellent

annaya jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and relaxing resort. The beach is beautiful as well as the property. The pools were always clean. We felt safe and welcomed. The food was very good at all of the resturants. The staff was always friendly and accommodating with a smile. I would return and will recommend to my friends and family. They even sent a nice surprise plate of desserts to our room for our anniversary. It was all very nice and even with it being a large resort all of the staff treats you like they know you.
Stayed 6 nights in Aug 2025

10/10 Excellent

Janae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly snd helpful staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew Thomas

Stayed 5 nights in Aug 2025

8/10 Good

chappelle

Liked: Cleanliness, staff & service
Good
Stayed 3 nights in Sep 2025

4/10 Poor

tariq

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Resort staff are great and very very nice. The resort is the issue we got our room and the AC was out at night it was 82-84 degrees in the room. Call the front desk twice and both times it seems like all the maintenance person did was turn the unit on. I advised that I did that and they said to give it 30 minutes and call back if still having an issue. My wife and I has to sit on the balcony to get cool. At 12am I called back and was told nothing could be done and we would have to call at 8am to get help to change to another room. We changed the room and it was much better and the fan that was in the second was working also. dinning was so so food is good but 2 of the restaurants were closed for the weekend. when i asked about it it seemed like I was in the wrong for wanting an answer when they don't have hour of operation for the restaurants. The drinks were all virgin drinks when made I had to tell the bartender to add Rum or Vodka to the drinks. For us it was a 4-10 for us and we wanted to have a renewal wedding here that won't happen and not recommending to anyone else to stay at the Jewel Grand.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

OLUWADAMILOLA

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

MICHELLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every nice and friendly and helpful
Stayed 4 nights in Aug 2025

8/10 Good

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the peaceful walking trails around the property. I like that most of the staff was nice. I also like you were not approached to buy stuff like timeshares, or excursions. That was nice. The service however, was very very slow. The rooms need to be checked before given a key. Our show head was broke, we didn't have a clock in our room, we were there for 5 days and on my husband side of the sink, the day we left he still didn't have cold water, just hot. The person cooking the jerk chicken on the beach Friday, 8/29 was either drunk or high, because he was serving raw chicken to everyone. He was very incoherent, slurring his words. I did report it.
Stayed 5 nights in Aug 2025

8/10 Good

Jessica C

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived on Monday, the lobby was very warm. This immediately made me question my choice of resort as we were checked in by kind staff. We were advised to grab some lunch before our room was ready. We decided to venture and go to the buffet for lunch. Here at the buffet, we found ourselves questioning our choices again. We were greeted by a sweet lady who showed us our table and then we waited for our server to get our drinks. Looking at the buffet options we found ourselves not 100% in love with the options the options available pepper steak, fruit salad that was not on ice rice and beans regular white rice other stations with like curry, chicken and other options. The food was OK the first day the second day once we knew what we were doing. The breakfast buffet was so much better than the lunch buffet. You have omelette station you have hashbrowns toasted bread station again, fruits, and mango. I was very excited for the Mango which was replenished every so often very few pieces in my opinion, but I understand they also had a yogurt station again, traditional Jamaican dishes for breakfast. The best part of the resort was the beach, even though there was some seaweed which is understandable but the staff with daily be cleaning the seaweed as much as they couldI enjoyed the steakhouse for dinner, and I also enjoyed the hibachi one thing that I found very difficult to deal with was that none of these restaurants had good AC which made my dining experience very warm.
Lobby view of Main Pool
Room beach front view
Dinner at Le Bouchon - steakhouse
Stayed 4 nights in Aug 2025

8/10 Good

Kerry-Ann

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and peaceful
Stayed 3 nights in Aug 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place
Stayed 5 nights in Aug 2025

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Rosemarie Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2025

10/10 Excellent

Evan

Stayed 4 nights in Aug 2025

10/10 Excellent

Munier, Woodland Park

Stayed 5 nights in Aug 2025

10/10 Excellent

David Allen

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2025

10/10 Excellent

Itisha

Traveled with group
Liked: Cleanliness, staff & service, amenities
The staff was funny, friendly, courteous and professional. I Loved how each staff member greeted you with their symbol of service from the heart. Touching. Made me tear up a bit, because in these days and times finding staff that truly believe in service from the heart is very hard to come by. All the staff was wonderful, but i do have a few who stood out for me Claudia Shevel Theodore Vernon Shavon And Maureen from the grand spa. The food was excellent. Even though we had to move rooms- the rooms were spacious with excellent views of the ocean. I will be back again. Thank you Jewell grande staff for making my first trip to Jamaica a Great trip
Stayed 5 nights in Aug 2025

8/10 Good

Tonya Lynette, Cambria Heights

Liked: Cleanliness
Stayed 4 nights in Aug 2025

4/10 Poor

AJAY

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Varun

Liked: Cleanliness, staff & service, property conditions & facilities
It was a fun stay!
Stayed 4 nights in Aug 2025

10/10 Excellent

WENDY

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our time at Jewel Grande has concluded, but the memories will last a lifetime! The resort's exceptional staff, incredible amenities, and stunning property made our stay truly unforgettable. We're particularly grateful for Toby, our outstanding butler extraordinaire, who delivered remarkable service with kindness, professionalism, and empath. We also appreciate the kindness and care of our other butler, Lennox who embodied compassion and was incredibly kind and thoughtful. Both of these legends truly made our stay an unadulterated experience, and we're so grateful to have had the pleasure of meeting them.. -One Love from your VIPs
Stayed 2 nights in Aug 2025

Hotels