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Sandals Montego Bay - ALL INCLUSIVE Couples Only

5.0 star property

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Photo gallery for Sandals Montego Bay - ALL INCLUSIVE Couples Only

Club Room, Patio, Beachfront (Swim-up Tranquility Soaking Tub) | View from room
Creator video - submitted by Island Luxe Travel Co.
On the beach, white sand, free beach cabanas, sun loungers
Romantic Suite, 1 Bedroom, Ocean View (Beachfront Millionaire) | View from room
6 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa
  • Free airport shuttle

Explore the area

View in a map
Kent Ave., Montego Bay, Saint James
  • Place, Blue Diamond Shopping Centre
    ‪4 min drive‬
  • Place, Doctor's Cave Beach
    ‪9 min drive‬
  • Place, Rose Hall Great House
    ‪14 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom, Garden View (Caribbean Deluxe)

Deluxe Room, 1 Bedroom, Garden View (Caribbean Deluxe) | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 1 Bedroom, Garden View (Caribbean Deluxe)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Honeymoon Suite, 1 Bedroom, Ocean View (Beachfront Honeymoon Walkout)

View from room

Honeymoon Suite, 1 Bedroom, Ocean View (Beachfront Honeymoon Walkout)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, 1 Bedroom, Ocean View (Beachfront w/Tranquility Soaking Tub)

Luxury Suite, 1 Bedroom, Ocean View (Beachfront w/Tranquility Soaking Tub) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Suite, 1 Bedroom, Ocean View (Beachfront w/Tranquility Soaking Tub)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Honeymoon Suite, 1 Bedroom, Ocean View (Beachfront Honeymoon Walkout Elite)

View from room

Honeymoon Suite, 1 Bedroom, Ocean View (Beachfront Honeymoon Walkout Elite)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, 1 Bedroom, Ocean View (Beachfront Grande Luxe with Balcony)

Luxury Suite, 1 Bedroom, Ocean View (Beachfront Grande Luxe with Balcony) | View from room

Luxury Suite, 1 Bedroom, Ocean View (Beachfront Grande Luxe with Balcony)

  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Honeymoon Room, 1 Bedroom, Ocean View (Oceanfront Honeymoon Walkout)

7 outdoor pools, sun loungers

Honeymoon Room, 1 Bedroom, Ocean View (Oceanfront Honeymoon Walkout)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 Bedroom, Ocean View (Oceanfront Honeymoon w/ Balcony)

7 outdoor pools, sun loungers

Club Room, 1 Bedroom, Ocean View (Oceanfront Honeymoon w/ Balcony)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Ocean View (Oceanfront Swim-up)

Suite, 1 Bedroom, Ocean View (Oceanfront Swim-up) | View from room

Suite, 1 Bedroom, Ocean View (Oceanfront Swim-up)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, 1 Bedroom, Ocean View (Beachfront Super Luxe with Balcony)

Luxury Suite, 1 Bedroom, Ocean View (Beachfront Super Luxe with Balcony) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Suite, 1 Bedroom, Ocean View (Beachfront Super Luxe with Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Honeymoon Suite, 1 Bedroom, Garden View (Crystal Lagoon Honeymoon w/Balcony)

Premium bedding, minibar, in-room safe, blackout drapes

Honeymoon Suite, 1 Bedroom, Garden View (Crystal Lagoon Honeymoon w/Balcony)

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 1 Bedroom, Pool View (Crystal Lagoon Swim-Up Elite)

Premium bedding, minibar, in-room safe, blackout drapes

Luxury Room, 1 Bedroom, Pool View (Crystal Lagoon Swim-Up Elite)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Honeymoon Room, 1 Bedroom, Garden View (Crystal Lagoon Honeymoon w/Balcony)

Honeymoon Room, 1 Bedroom, Garden View (Crystal Lagoon Honeymoon w/Balcony) | Premium bedding, minibar, in-room safe, blackout drapes

Honeymoon Room, 1 Bedroom, Garden View (Crystal Lagoon Honeymoon w/Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 1 Bedroom, Ocean View (Beachfront Romeo & Juliet)

Villa, 1 Bedroom, Ocean View (Beachfront Romeo & Juliet) | Premium bedding, minibar, in-room safe, blackout drapes

Villa, 1 Bedroom, Ocean View (Beachfront Romeo & Juliet)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Romantic Suite, 1 Bedroom, Ocean View (Beachfront Millionaire)

Romantic Suite, 1 Bedroom, Ocean View (Beachfront Millionaire) | View from room

Romantic Suite, 1 Bedroom, Ocean View (Beachfront Millionaire)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Exclusive Suite, 1 Bedroom, Pool View (Crystal Lagoon Swim-up w/Patio)

Premium bedding, minibar, in-room safe, blackout drapes

Exclusive Suite, 1 Bedroom, Pool View (Crystal Lagoon Swim-up w/Patio)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, 1 Bedroom, Ocean View (Beachfront Swim-up Super Luxe)

Luxury Suite, 1 Bedroom, Ocean View (Beachfront Swim-up Super Luxe) | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Suite, 1 Bedroom, Ocean View (Beachfront Swim-up Super Luxe)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Penthouse, 1 Bedroom, Ocean View (Oceanfront Penthouse with Balcony)

Premium bedding, minibar, in-room safe, blackout drapes

Club Penthouse, 1 Bedroom, Ocean View (Oceanfront Penthouse with Balcony)

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, Patio, Beachfront (Swim-up Tranquility Soaking Tub)

Premium bedding, minibar, in-room safe, blackout drapes

Club Room, Patio, Beachfront (Swim-up Tranquility Soaking Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, Balcony, Beachfront (Tranquility Soaking Tub)

Premium bedding, minibar, in-room safe, blackout drapes

Club Room, Balcony, Beachfront (Tranquility Soaking Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Villa, Beachfront (Butler Suite Tranquility Soaking Tub)

Junior Villa, Beachfront (Butler Suite Tranquility Soaking Tub) | Premium bedding, minibar, in-room safe, blackout drapes

Junior Villa, Beachfront (Butler Suite Tranquility Soaking Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, Garden Area (Outdoor Tranquility Soaking Tub)

Club Room, Garden Area (Outdoor Tranquility Soaking Tub) | View from room

Club Room, Garden Area (Outdoor Tranquility Soaking Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Villa, Beachfront (Oversized Butler Outdoor Soaking Tub)

Villa, Beachfront (Oversized Butler Outdoor Soaking Tub) | View from room

Villa, Beachfront (Oversized Butler Outdoor Soaking Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Beachfront (Butler Villa Tranquility Soaking Tub)

Suite, Beachfront (Butler Villa Tranquility Soaking Tub) | Premium bedding, minibar, in-room safe, blackout drapes

Suite, Beachfront (Butler Villa Tranquility Soaking Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Montego Bay

Located in White House within a short walk of Tropical Bliss, Sandals Montego Bay - ALL INCLUSIVE Couples Only is within 2 miles (3 km) of Blue Diamond Shopping Centre. This 272-room, 5-star property has 7 outdoor pools along with a full-service spa and 12 restaurants.

What's nearby

  • Blue Diamond Shopping Centre - 4 min drive - 1.8 miles
  • Doctor's Cave Beach - 9 min drive - 4.6 miles
  • Dead End Beach - 11 min drive - 5.0 miles
  • Rose Hall Great House - 14 min drive - 7.5 miles
  • Sunset Beach Resort Au Natural Beach - 19 min drive - 9.5 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 7 min drive

Restaurants

  • ‪Rose Hall Restaurant - ‬4 min drive
  • ‪Air Margaritaville - ‬6 min drive
  • ‪Bob Marley's One Love - ‬7 min drive
  • ‪Pepe’s Food - ‬4 min drive
  • ‪Dolce Vita - ‬4 min drive

About this property

Sandals Montego Bay - ALL INCLUSIVE Couples Only

Guests of Sandals Montego Bay - ALL INCLUSIVE Couples Only have access to a full-service spa, 7 outdoor pools, and a 24-hour gym. Airport transportation is made easy with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this adults-only property include a sauna, outdoor tennis courts, and free WiFi in public areas.
LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. IPod docks, refrigerators, and minibars are also standard.
4 outdoor tennis courts and a 24-hour health club are featured at the property. 7 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Lane Spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 12 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bayside
  • Butch's Steak & Seafood
  • Cucina Romana
  • Mariners
  • The Oleander

Things to do

  • 24-hour health club
  • 4 outdoor tennis courts
  • 7 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Outdoor pool (guest access)
  • Piano
  • Pilates classes
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Water skiing
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property caters to couples, including same-sex couples.
Guests who book a room category with butler service included must contact this hotel in advance to provide their preferences.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

All Inclusive Sandals Montego Bay
Montego Bay Sandals
Montego Bay Sandals All Inclusive
Sandals Royal Caribbean Resort Jamaica
Sandals All Inclusive Montego Bay
Sandals Montego Bay
Montego Bay Sandals Hotel
Sandal Montego Bay
Sandals Hotel Montego Bay
Sandals Montego Bay Hotel Montego Bay
Sandals Royal Caribbean Hotel Montego Bay
Sandals Royal Caribbean Montego Bay
Sandals Montego Bay All Inclusive Couples All-inclusive property
Sandals Montego Bay All Inclusive Couples
Sandals Montego Bay - ALL INCLUSIVE Couples Only Montego Bay
Sandals Montego Bay - All Inclusive - Couples Only Montego Bay
Sandals Montego Bay All Inclusive
Sandals All Inclusive Couples
Sandals All Inclusive Couples All-inclusive property
Sandals Montego Bay Inclusive

Frequently asked questions

Will I find all-inclusive rate plans at Sandals Montego Bay - ALL INCLUSIVE Couples Only?

Sandals Montego Bay - ALL INCLUSIVE Couples Only is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, windsurfing, and kayaking.

Is free cancellation available at Sandals Montego Bay - ALL INCLUSIVE Couples Only?

Sandals Montego Bay - ALL INCLUSIVE Couples Only offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see close to Sandals Montego Bay - ALL INCLUSIVE Couples Only?

This property is situated in White House within a short 15-minute walk of Tropical Bliss. You'll also find Doctor's Cave Beach and Blue Diamond Shopping Centre within a short drive.

Is parking available on site at Sandals Montego Bay - ALL INCLUSIVE Couples Only?

No, there isn't parking at this property.

Is there a spa available at Sandals Montego Bay - ALL INCLUSIVE Couples Only?

Red Lane Spa is the property's spa and services include body wraps, aromatherapy, mani/pedis, and massages.

Are there luxury amenities available at Sandals Montego Bay - ALL INCLUSIVE Couples Only?

Yes, guests can indulge in luxuries such as 7 outdoor pools, an ocean-view restaurant, and a beach bar at this property.

Does Sandals Montego Bay - ALL INCLUSIVE Couples Only include a casino on the premises?

No, Sandals Montego Bay - ALL INCLUSIVE Couples Only doesn't have a casino.

Will I find an indoor pool at Sandals Montego Bay - ALL INCLUSIVE Couples Only?

No, this property doesn't have an indoor pool; however, there are 7 outdoor pools and a hot tub.

What do couples enjoy most about Sandals Montego Bay - ALL INCLUSIVE Couples Only?

This adults-only property offers plenty of amenities for couples including a beach, an ocean-view restaurant, and a beach bar.

Does Sandals Montego Bay - ALL INCLUSIVE Couples Only have a hot tub?

No, but this property does have a sauna.

Does Sandals Montego Bay - ALL INCLUSIVE Couples Only have a restaurant with a breakfast menu?

Yes, Sandals Montego Bay - ALL INCLUSIVE Couples Only has 12 restaurants, and serves free buffet breakfast each morning.

Will Sandals Montego Bay - ALL INCLUSIVE Couples Only allow pets to stay for free?

No, pets aren't allowed at Sandals Montego Bay - ALL INCLUSIVE Couples Only.

Does Sandals Montego Bay - ALL INCLUSIVE Couples Only have connecting rooms available?

No, there aren't connecting guestrooms at this property.

Where is the closest airport to Sandals Montego Bay - ALL INCLUSIVE Couples Only?

The closest major airport to Sandals Montego Bay - ALL INCLUSIVE Couples Only is Sir Donald Sangster Intl. Airport (MBJ), which is 3.2 mi away (7 minutes by car).

Are there rooms with balconies that I can book at Sandals Montego Bay - ALL INCLUSIVE Couples Only?

Yes, some guestrooms at this property offer either a furnished balcony and a furnished patio where guests can enjoy ocean and garden views.

Does Sandals Montego Bay - ALL INCLUSIVE Couples Only offer wedding services?

There are wedding services available at Sandals Montego Bay - ALL INCLUSIVE Couples Only if that's in your vacation plans.

Sandals Montego Bay - ALL INCLUSIVE Couples Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 129 out of 236 reviews
Rating 8 - Good. 64 out of 236 reviews
Rating 6 - Okay. 26 out of 236 reviews
Rating 4 - Poor. 11 out of 236 reviews
Rating 2 - Terrible. 6 out of 236 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ethel M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and very clean rooms
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Allie

Liked: Cleanliness, amenities, property conditions & facilities
The resort was clean and well kept. The staff was so nice and dedicated to their guests having a great experience. We are definitely hooked on Sandals and can’t wait to see where we go next!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treated us like true vacationers
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Tammy

Liked: Amenities, property conditions & facilities
The staff was absolutely amazing and we had the best time ever at our first all inclusive! We booked St Lucia for our anniversary in 2025!
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beach. Wonderful customer service.
Stayed 4 nights in May 2024
Verified

6/10 Okay

Jill

Liked: Cleanliness
The hotel setting was beautiful. The beach and water was just ok. The staff wasn't too friendly and overall we had higher expectations.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Jimmy

Liked: Staff & service, amenities, property conditions & facilities
Amazing. perfect. Best property in Jamacia by far
Stayed 4 nights in Feb 2023
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Overall good.
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Vashti

Liked: Cleanliness, property conditions & facilities
The warmth and hospitality was remarkable . Vegetarian option for main course was very limited . Bad experience at the Bombay club and was reported to the manager at the Sandals royal caribbean. All together the stay was wonderful
Stayed 6 nights in Jun 2024
Verified

8/10 Good

Charlie

Liked: Amenities
Beautiful resort. Staff was constantly cleaning. 2nd stay at Sandals Montego Bay. Overall, the staff not nearly as warm and welcoming as I recall from 20 years ago, especially the water sports team (Thank goodness for Leon and Macca(sp?), my wife is still raving about her snorkel adventure). Pluses: The beach, food, convenience, Romana Cucina Minuses: Watersports Team, some staff members
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Ambiance a bit lacking at entrance leading up to property
Stayed 7 nights in Aug 2024
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice. Some staff weren't as friendly as I had hoped. Our room was above Tokyo Joe's, so we could not use our balcony after dinner because of the exhaust fans from the restaurant.
Stayed 6 nights in Nov 2023
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities
The comfort was outstanding. The staff was extremely pleasant. The thing that was most unpleasant was the construction going on during daytime hrs, so very loud and annoying. When you get of a long flight the ladt thing you want is so much noise beneath your balcony while trying to rest. We FINALLY got our room changed after four days of this, to only be moved to room where the bathroom sink was stopped up!
Stayed 7 nights in May 2024
Verified

4/10 Poor

Tara Siegle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We will never stay at a Sandals resort again - EVER. We discovered we have a superpower .. we are INVISIBLE - the staff and service were absolutely awful - we were definitely on the other side of the hierarchy that is SANDALS. DO NOT STAY HERE
Stayed 5 nights in Oct 2023
Verified

4/10 Poor

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff but the night life was difficult to deal with because of the heat. Even in inside dining the restaurant was uncomfortable. Further, every person who worked there basically offers to get you drugs. Being. Jamaica I understand the concept but felt it inappropriate. Food menu and time wait a hassle in some of the
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all it was an excellent experience. The room could use a touch on maintenance. Some light bulbs burnt out, bathroom fan not working. Maybe invest in some new billiards sticks. But the value was absolutely present in the outstanding food and service. My wife and I are chefs and we couldn't stop taking about how great the meals were. 10 out of 10 for the F&B director and kitchen staff!! We can't say enough how great the private beach was. Some heavy equipment operating for the first 3 days. We understand the need but it was a little less than relaxing with 2 bigs earth movers running around you for most of the day. The house keeping did a fantastic job. There was amazingly no sand in our room, considering we had the honeymoon beach walkout. The room was perfectly located in the center of the resort, it was a trip and fall to the bar and two restaurants. We will very much consider Sandals for all future vacations.
Stayed 6 nights in Feb 2024
Verified

6/10 Okay

Marit

Disliked: Property conditions & facilities
Ikke verdt prisen! Positivt: Ålreit strand, relativt greit å få solsenger eller cabana, mange restauranter, kort kjøring fra flyplassen og ved ankomst har du en ventelounge på flyplassen. Rommet hadde bra størrelse, fin balkong. Badekar på balkongen, med mulighet til å trekke for gardiner om man ville ta et bad. Også hyggelig med en lounge hvor man kan ta en dusj og slappe av etter utsjekk om man har sen avreise. Middagen på Oleander var veldig bra! Også en del aktiviteter var inkludert i prisen, som feks 45 min snorkletur mv av vannaktiviteter. Negativt: Treghet! Alt fra innsjekk (selv om man selv sjekket inn i venteloungen på flyplassen) til flere av restaurantene. Spesielt Soy. Vi skulle ha felles middag og få bord per servitør (4-5 bord for vår servitør). Vi satt 2,5 time for å få 3-4 retter hver (sushi sted)… og servitøren glemte bestillingene og alle var ekstremt skuffet. Maten var god, men trolig også fordi var så sultne når vi først fikk maten. Tregheten gikk også på rom-service. Over 1 time for å vente på en toast. Til den prisen jeg betalte hadde jeg ventet et bedre hotell.
Værstasjon
Fra en mini cabana.
Fra snorkleturen
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Merlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los alrededores fuera del hotel no tiene ninguna opción para llegar a pie , no vimos ninguna instalación comercial , centro comercial , restaurante u otro centro de recreación .
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Hillianthe

Liked: Staff & service, property conditions & facilities
Sandals is heel lux en perfect geregeld. Ondanks je geen geld daar nodig hebt zou het toch wel handig zijn als er een ATM aanwezig was voor als je van het resort wegging met een excursie of met een taxi. Buiten het resort moet je steeds tip geven. Voordat je het weet is je geld op.
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 4 nights in Mar 2022
Verified

6/10 Okay

Balkys

Disliked: Staff & service
This is not a luxury resort or luxury experience. Luxury swim up suite only included one chair, one luggage holder and no luxury. The duvet had holes. The pillows were flat. Phone service in the room doesn’t always work. Luggage wasn’t picked up from room after 4 calls to front desk. Luggage was left outside at wrong room upon arrival. Don’t expect fresh juice or for all of the menu items to actually be available. Entertainment was sub par. Don’t recommend for price point even if this was a 3 star. Airport is located in the back yard of this location and airplanes take off frequently. Not a crystal blue beach. This is more of a do it yourself resort then staff providing you with service. Quality, Service and up keep of the property are lacking at this flagship resort.
Stayed 4 nights in Feb 2022
Verified

8/10 Good

Eunice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is pleasing BUT they have an infestation of cats, especially in the Cabin 508 area and Stew Fish Restaurant, which apparently they have no control over. For those that like cats it’s not a problem, but for the ones that don’t, it’s horrific. Also, Oxtail should be a regular on the menu. I tried three restaurants that serves Jamaican dishes and never saw Oxtail on the Menu or even got at any point. Also ALL the restaurants that serve Steak should find a way to soften it more, even if well done, to prevent wastage as its very hard to chew even though tasty. Butch Restaurant for dinner is nice as well as Cucina for breakfast (Ackee and Saltfish). I never made it to Soy (Sushi) or Tokyo Jo, but the restaurants seem nice from the outside. Entertainment at night in the Living Room was nice. Mariner for snack lunch is excellent (Pizza, beef patties, hamburgers, quesadillas, etc). All in all, they did their best to accommodate me and upgraded me from my original room (I do not like cats), which allowed me to have an enjoyable Christmas vacation.
Stayed 4 nights in Dec 2021
Verified

10/10 Excellent

Irvence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the room to the staff there has been no disappointment.
Stayed 4 nights in Dec 2021
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reopening

Front dest staff are amazing. House keeping amazing. Pools- very nice plenty of room. Drink quality- good Service and food quality at Butches is significantly better than others dinner restaurants. This hotel has recently re-opened, most likely why it needs some service fine tuning in some restaurants. Airport is a complete nightmare w covid procedures. Totally inept. 5 stations should be 2 & 3 hours wasted
Stayed 5 nights in Jun 2020

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