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The staff is amazing. Pow Pow Powell, Jerry, Shane, and the entire staff go out of there way to make this an amazing vacation. Thanks again for everything.
This property is absolutely gorgeous! Great staff, super clean. Best property we’ve stayed at in all of Jamaica.
Resort was amazing and food was great. Our Butler, Dane, was awesome to work with and helped us in any way possible. Drinks were always good and it was nice to walk over to the other 2 resorts as well.
The entire trip was better than I could of imagined . The locals and staff were all genuinely nice and welcoming. The resort was beautiful. The food was amazing and the selection was abundant. The room was great and the staff really went above and beyond to make sure we had a great time. The water and beaches were also very very nice. The only things I can complain about is all the sea grass in the water, and we never received the butler services advertised but we had such a great time it didn’t matter! We are already planning a trip back in late may-early June
I did like everything except to have dinner in outside buffet.It is wery hot there.
If you have ever stayed here in the past, you will be disappointed to know they have cut back on some of the amenities and the food is not the quality it use to be previously. The food choices are limited in comparison in the past. When inquiring about the lack of amenities and food, we were told that they have gone green. Not sure why that would effect the quality and variety of food.
The service and staff was wonderful the food from restaurants to buffets. The beach food is covered and excellent jerk chicken pork. Always had clean towels ice and large balcony. Food staff always asking if there is something you are looking for. I would like the bar to add JWray & Nephew white rum. I drink it and enjoy it. Pools are clean and beaches are beautiful
Arrival was nice. Butlers were caring. Rooms spacious. Good food. Entertainment was wonderful! Room service was inconsistent for morning delivery times. Slow beach service, no hot tub outdoors, and rooms are at an AC minimum temperature set point which many guests including us agreed was too way too warm, it impeded sleep. Worse yet, they turned off air completely by occupancy sensor when you left the room even if it was for the whole day! They said they were going green, but cutting back on basic comforts at an expensive five star resort is a deal breaker. Being miserable at night due to an uncomfortable room made for a very unsatisfactory visit. We spent too much time trying to correct AC issues. Although we had a room change, it still suffered from the same AC issues. Staff did take us off the occupancy sensor and lowered the allowable set point, but the room cooled very slowly and never enough at night.
This was my fifth trip to Iberostar Grand and overall it is a beautiful property with great food and friendly and attentive staff. The people working there are what sets this place apart from other hotels, as they truly care about your experience. I have and will continue to recommend this hotel to everyone but the same cannot be said of the star prestige program.
The rooms were very nice and all the employees were very friendly
The property was exquisite! I had a wonderful time, I didn’t want to leave.
This is the best resort I had ever stayed in. I would visit a thousand times over again.
Absolutely loved this resort. Was treated like royalty the whole time. So clean and pristine! Would recommend and can’t wait to go back!
Everyone is very helpful and polite. I would recommend this Place to friends and Family.
Located in Northern Estates, Iberostar Grand Rose Hall Adults Only - All Inclusive is 2.8 mi (4.5 km) from Greenwood Great House and within a 10-minute drive of Montego Bay Convention Centre. This 295-room, 5-star property welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. This property is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés.
The 295 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. Guests can expect free WiFi and flat-screen TVs with satellite channels and DVD players. Beds sport pillow menus and down comforters, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. IPod docks, refrigerators, and minibars are also standard.
Guests of Iberostar Grand Rose Hall Adults Only - All Inclusive enjoy a full-service spa, a nightclub, and an outdoor pool. Free parking is included with your stay. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. Other amenities at this adults-only property include a fitness center, a spa tub, and a sauna.