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Recent guest reviews

I did like everything except to have dinner in outside buffet.It is wery hot there.

If you have ever stayed here in the past, you will be disappointed to know they have cut back on some of the amenities and the food is not the quality it use to be previously. The food choices are limited in comparison in the past. When inquiring about the lack of amenities and food, we were told that they have gone green. Not sure why that would effect the quality and variety of food.

The service and staff was wonderful the food from restaurants to buffets. The beach food is covered and excellent jerk chicken pork. Always had clean towels ice and large balcony. Food staff always asking if there is something you are looking for. I would like the bar to add JWray & Nephew white rum. I drink it and enjoy it. Pools are clean and beaches are beautiful

Arrival was nice. Butlers were caring. Rooms spacious. Good food. Entertainment was wonderful! Room service was inconsistent for morning delivery times. Slow beach service, no hot tub outdoors, and rooms are at an AC minimum temperature set point which many guests including us agreed was too way too warm, it impeded sleep. Worse yet, they turned off air completely by occupancy sensor when you left the room even if it was for the whole day! They said they were going green, but cutting back on basic comforts at an expensive five star resort is a deal breaker. Being miserable at night due to an uncomfortable room made for a very unsatisfactory visit. We spent too much time trying to correct AC issues. Although we had a room change, it still suffered from the same AC issues. Staff did take us off the occupancy sensor and lowered the allowable set point, but the room cooled very slowly and never enough at night.

This was my fifth trip to Iberostar Grand and overall it is a beautiful property with great food and friendly and attentive staff. The people working there are what sets this place apart from other hotels, as they truly care about your experience. I have and will continue to recommend this hotel to everyone but the same cannot be said of the star prestige program.

The rooms were very nice and all the employees were very friendly

The property was exquisite! I had a wonderful time, I didn’t want to leave.

This is the best resort I had ever stayed in. I would visit a thousand times over again.

Absolutely loved this resort. Was treated like royalty the whole time. So clean and pristine! Would recommend and can’t wait to go back!

Everyone is very helpful and polite. I would recommend this Place to friends and Family.

The service and food are outstanding. The resort is very clean. I would rate it 4.4 stars out of 5. To be a true 5 star resort they need to replace the old musty/moldy carpets, paint interior sections that have peeling paint, and refresh the smell in the rooms. The hard sell of the their star program is also an annoyance. The staff wasn't very nice when you don't agree to the 90 minute sales pitch.

This was the best 5 star resort I've ever visited. The hospitality is amazing! The grounds was always clean. The staff works around the clock to keep it together.

The property is beautiful and well kept. The staff polite and accommodating. The only downfall was there were constantly local men at the beach trying to sell you things and they were quite aggressive. I wish the staff had made them move on instead of smile and look the other way. It seems this is the norm though across resorts?

Rose Hall Main Road Montego Bay Saint James

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Northern Estates, Iberostar Grand Rose Hall Adults Only - All Inclusive is 2.8 mi (4.5 km) from Greenwood Great House and within a 10-minute drive of Montego Bay Convention Centre. This 295-room, 5-star property welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. This property is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés.


Rooms

A flat-screen TV comes with satellite channels and a DVD player, and guests can stay connected with free WiFi. Beds sport pillow menus and down comforters, and the bathroom offers a jetted tub, a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include a balcony, an iPod dock, and a sitting area.


Property features

Guests of Iberostar Grand Rose Hall Adults Only - All Inclusive enjoy a full-service spa, a nightclub, and an outdoor pool. Free parking is included with your stay. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. Other amenities at this adults-only property include a fitness center, a spa tub, and a sauna.

Room options

Suite, Oceanfront (Star Prestige)

King 1 | Sleeps 2

Suite (Star Prestige)

King 1 | Sleeps 2

Suite (Swim-out Pool)

King 1 | Sleeps 2

Superior Suite, Sea View

King 1 | Sleeps 2

Guest reviews for Iberostar Grand Rose Hall Adults Only - All Inclusive

Everyone (80) Couples (214) Business (1) Family (21) Other (8) Friends (21)
4
Families

I did like everything except to have dinner in outside buffet.It is wery hot there.

By on Oct 5, 2019

4
Partner Couples

If you have ever stayed here in the past, you will be disappointed to know they have cut back on some of the amenities and the food is not the quality it use to be previously. The food choices are limited in comparison in the past. When inquiring about the lack of amenities and food, we were told that they have gone green. Not sure why that would effect the quality and variety of food.

By on Oct 4, 2019

5
Partner Couples

The service and staff was wonderful the food from restaurants to buffets. The beach food is covered and excellent jerk chicken pork. Always had clean towels ice and large balcony. Food staff always asking if there is something you are looking for. I would like the bar to add JWray & Nephew white rum. I drink it and enjoy it. Pools are clean and beaches are beautiful

By , from Delaware on Oct 3, 2019

3
Families

Arrival was nice. Butlers were caring. Rooms spacious. Good food. Entertainment was wonderful! Room service was inconsistent for morning delivery times. Slow beach service, no hot tub outdoors, and rooms are at an AC minimum temperature set point which many guests including us agreed was too way too warm, it impeded sleep. Worse yet, they turned off air completely by occupancy sensor when you left the room even if it was for the whole day! They said they were going green, but cutting back on basic comforts at an expensive five star resort is a deal breaker. Being miserable at night due to an uncomfortable room made for a very unsatisfactory visit. We spent too much time trying to correct AC issues. Although we had a room change, it still suffered from the same AC issues. Staff did take us off the occupancy sensor and lowered the allowable set point, but the room cooled very slowly and never enough at night.

By on Sep 27, 2019

4
Everyone

This was my fifth trip to Iberostar Grand and overall it is a beautiful property with great food and friendly and attentive staff. The people working there are what sets this place apart from other hotels, as they truly care about your experience. I have and will continue to recommend this hotel to everyone but the same cannot be said of the star prestige program.

By on Sep 25, 2019

4
Families Friends

The rooms were very nice and all the employees were very friendly

By , from Louisville on Sep 24, 2019

4
Everyone

By on Sep 23, 2019

5
Partner Couples

The property was exquisite! I had a wonderful time, I didn’t want to leave.

By on Sep 22, 2019

5
Everyone

This is the best resort I had ever stayed in. I would visit a thousand times over again.

By on Aug 29, 2019

4
Everyone

By on Aug 22, 2019

Iberostar Grand Rose Hall Adults Only - All Inclusive

Rose Hall Main Road, Montego Bay, Saint James
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