Dining room staff at Fresh was excellent! Latisha and Nathan were super helpful!!!! Property is beautiful and well kept. Food was very good
This resort was fantastic. The food was great. The staff were amazing, helpful, and friendly. The pools were great and super fun with the two water slides and lazy river. It didn’t feel too big. We went with two young kids (6 and almost 4) and it was great for them. Highly recommend it.
Property was beautiful sadly it rained 3 of the 5 days so we didn’t get much of a chance to take advantage of the amenities
The staff was Amazing!! Jerome is definitely an asset, as well as Camoy on the omelets! Everyone was so pleasant and catered to our every need. The Jerk Hut was Awesome! The room was a little disappointing the doors were hard to open and close. Our toilet seat was detached for 4 nights, after notifying the front desk 3 times about it, we just didn't worry about it.
We had a great time. Staff was friendly, food was good, not great. We enjoyed ourselves.
Did not enjoy the property as much..most definitely needs updating..staff was nice and friendly
beach was always clean, and plenty of chairs on the beach area
Enjoyed the water park. Unfortunately many of the beach was being repaired during our stay.
While the facilities are older, it was spotless, rooms look updated bathrooms clean and hot water immediately. Like the conservation of laundry but options to switch if needed. Staff at pool bar during busy times were busy could use assistance but never had to wait long. Juice bar and jerk chicken and pork huts excellent. Ginger and fruit and ginger carrot juices fantastic. Would have liked to see at least one single malt scotch but realize most folks drink the rum/vodka fruit drinks. Liked having multiple options and available tourist activities. Golf course absolutely spectacular views, and folks were goods to let us walk the golf cart paths. Pool aerobics and instructor fabulous! All food was excellent. Plenty top eat all the time for all schedules, and very family friendly.
We had a great experience and Jamaica we beautiful!
Entertainment needs improvement.. the waterpark was nice.
I love staying at this hotel. I always stay here whenever I visit Jamaica.
We liked everything there, The staff, the Italian restaurant was just amazing, the beautiful landscaping, the water park was a lot of fun too, the water sports was great,,, and the Coffee Place was also amazing. to make this Resort spectacular,,, Just add a Brazillian grill style barbecue, and a regular fried shrimp,,,, These Were the only thing We missed while we were there.
Food was good, staff was friendly and they had entertainment at night but nothing truly Jamacian. The hallway/room OMG the stench (imagine wet dog mixed w/2week old gym clothes) that even a candle couldn’t fight. Our 1st room the tub wouldn’t drain, or 2nd room the toilet kept running on/off. The grounds is very big with little daytime entertainment (only pool side entertainment) no music anywhere else on the grounds no gear to play tennis. Bottom line it’s huge and boring and smells bad. Very sad for “Hilton”
Everything was pleasing except for things to do or entertainment, which there was little to none.
Rose Hall Great House is within a 5-minute walk of Hilton Rose Hall Resort and Spa – All Inclusive while other popular sites like Montego Bay Convention Centre are within a 15-minute stroll. This 495-room, 4.5-star property has 2 outdoor pools along with a private beach and a golf course.
Enjoy dining at Fresh, one of 6 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
The 495 accommodations feature furnished balconies and afford space to spread out with sitting areas. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Memory foam beds sport Egyptian cotton sheets and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls.
Hilton Rose Hall Resort and Spa – All Inclusive features a private beach, a golf course, and a full-service spa. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for USD 28 per person roundtrip. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this all-inclusive property include 2 outdoor pools, a free water park, and a nightclub.
Dining room staff at Fresh was excellent! Latisha and Nathan were super helpful!!!! Property is beautiful and well kept. Food was very good
This resort was fantastic. The food was great. The staff were amazing, helpful, and friendly. The pools were great and super fun with the two water slides and lazy river. It didn’t feel too big. We went with two young kids (6 and almost 4) and it was great for them. Highly recommend it.
The Hilton Rose Hall Resort & Spa's management and staff wishes to express great thanks to you for spending your vacation with us and sharing your thoughtful review. We are delighted in knowing your vacation time was enjoyed by making the most of the amenities, hotel facilities and the exceptional service offered by the staff, especially those mentioned by name. Our goal is always to create an experience of a lifetime for you our valued guest and we are happy your experience was all you anticipated. It is a pleasure to know that you enjoyed the accommodation, beautifully maintained property, dining options available, amazing entertainment and activities. The associates mentioned will also be commended for the exceptional contribution made towards your overall experience. We look forward to the pleasure of welcoming you back in the future for another wowed vacation experience.
Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments which we will share with our team. We are happy to hear that you enjoyed your vacation with us, and the services offered by our associates. We look forward to seeing you soon.
Property was beautiful sadly it rained 3 of the 5 days so we didn’t get much of a chance to take advantage of the amenities
Thank you for such a great review. We are very happy that you chose to stay at our resort and that it was nothing short of AWESOME.
The staff was Amazing!! Jerome is definitely an asset, as well as Camoy on the omelets! Everyone was so pleasant and catered to our every need. The Jerk Hut was Awesome! The room was a little disappointing the doors were hard to open and close. Our toilet seat was detached for 4 nights, after notifying the front desk 3 times about it, we just didn't worry about it.
Thank you for such a great review. We are very happy that you chose to stay at our resort and that it was nothing short of AWESOME. From all accounts our warm and hospitable team members, made it even better. We cannot wait for your next visit and we hope it will be very soon.
We had a great time. Staff was friendly, food was good, not great. We enjoyed ourselves.
Thank you so much for your recent visit to the Hilton Rose Hall Resort & Spa it was a pleasure having you and your group, and we hope to host you again in the future. We truly appreciate you taking the time out to elaborate on all the positive elements of your stay, and will ensure the necessary recognition of the outlets and Associates are communicated to them. We eagerly look forward to your return!
Did not enjoy the property as much..most definitely needs updating..staff was nice and friendly
Thank you for choosing our resort and for sharing your feedback. It was our privilege to host you and we regret that we did not meet your expectations as it is always our intention to exceed our guest’s expectations. We will investigate your concerns and take corrective action. We hope that we will be given the opportunity of welcoming you back to our resort in the future
beach was always clean, and plenty of chairs on the beach area
Thank you for taking the time to share this detailed account of your time with us. We are delighted to know that you had a great time at our resort and you enjoyed everything from our fine restaurants to our beautiful surroundings. We would love for you to visit our resort again, so that you may have even more satisfying experiences. We hope to see you in the very near future.
Enjoyed the water park. Unfortunately many of the beach was being repaired during our stay.
¬¬¬¬¬¬¬¬¬¬¬¬Thank you for your feedback. We regret that the amenities and services provided did not meet your expectations. Your reviews are greatly appreciated by us as we do have an ongoing process where feedback such as yours are incorporated in our trainings and used to make enhancements to the resort. I do hope that as these changes come to fruition you will be encouraged to visit us again.
Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. Our staff members take pride in their jobs and always strive to achieve 100% guest satisfaction and we are delighted to know that you found them amazing and that they went above and beyond to make your stay a memorable one.
The Hilton Rose Hall Resort & Spa's management and staff wishes to express great thanks to you for spending your vacation with us and sharing your thoughtful review. We are delighted in knowing your vacation time was enjoyed by making the most of the amenities, hotel facilities and the exceptional service offered by the staff, especially those mentioned by name. Our goal is always to create an experience of a lifetime for you our valued guest and we are happy your experience was all you anticipated. It is a pleasure to know that you enjoyed the accommodation, beautifully maintained property, dining options available, amazing entertainment and activities. The associates mentioned will also be commended for the exceptional contribution made towards your overall experience. We look forward to the pleasure of welcoming you back in the future for another wowed vacation experience.