Dreams Rose Hall Resort & Spa - All Inclusive

4.5 star property

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Photo gallery for Dreams Rose Hall Resort & Spa - All Inclusive

2 outdoor pools, cabanas (surcharge), pool umbrellas
2 outdoor pools, cabanas (surcharge), pool umbrellas
6 restaurants, breakfast, lunch, dinner served; Italian cuisine
Suite, Oceanfront (Prime Minister) | Balcony view
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Rose Hall, Montego Bay, Saint James, 33126
  • Place, Cinnamon Hill Golf Course
    ‪5 min walk‬
  • Place, Rose Hall Great House
    ‪13 min walk‬
  • Place, Montego Bay Convention Centre
    ‪15 min walk‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed, Non Smoking, Mountain View

7.4 out of 10
Good
(21 reviews)
  • Mountain view
  • 370 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View, Oceanfront

  • Ocean view
  • 370 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Partial Ocean View

8.4 out of 10
Very good
(30 reviews)
  • Partial ocean view
  • 370 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View

7.8 out of 10
Good
(37 reviews)
  • Ocean view
  • 370 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Mountain View

7.6 out of 10
Good
(67 reviews)
  • Mountain view
  • 370 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Ocean View

7.4 out of 10
Good
(33 reviews)
  • Ocean view
  • 370 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

8.0 out of 10
Very good
(48 reviews)
  • Partial ocean view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Ocean View

8.2 out of 10
Very good
(54 reviews)
  • Ocean view
  • 370 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Oceanfront (Ocean Front Walk out)

  • Ocean view
  • 370 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Ocean Front Walk out)

  • Ocean view
  • 370 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Resort View

8.8 out of 10
Excellent
(5 reviews)
  • Resort view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Oceanfront (Royal)

  • Ocean view
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Oceanfront (Prime Minister)

  • Ocean view
  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds, Resort View

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Montego Bay

Dreams Rose Hall Resort & Spa - All Inclusive places you within a 15-minute stroll of popular sights such as Montego Bay Convention Centre and Rose Hall Great House. This 495-room, 4.5-star resort has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Cinnamon Hill Golf Course - 5 min walk - 0.3 miles
  • Rose Hall Great House - 13 min walk - 0.7 miles
  • The Shoppes at Rose Hall - 14 min walk - 0.8 miles
  • Montego Bay Convention Centre - 15 min walk - 0.8 miles
  • White Witch of Rose Hall Golf Course - 17 min walk - 0.9 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 21 min drive

Restaurants

  • ‪Choicez - ‬3 min drive
  • ‪Urban Heat by FlavorZ - ‬4 min drive
  • ‪Grindz - ‬3 min drive
  • ‪Jamaican Rootz - ‬4 min drive
  • ‪Jerk Shack at the Hyatt Ziva Rose Hall - ‬4 min drive

About this property

Dreams Rose Hall Resort & Spa - All Inclusive

Dreams Rose Hall Resort & Spa - All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 20 per person roundtrip. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this all-inclusive resort include a free water park, a nightclub, and karaoke.
48-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and memory foam beds with Egyptian cotton sheets and down comforters ensure a restful night. Other standard amenities include free minibar items, furnished balconies, and sitting areas.
A private beach, 4 outdoor tennis courts, and a complimentary water park with a lazy river and waterslides are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Radiant Spa has 9 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Fresh
  • Mangoes
  • Moonstone
  • Rum Factory
  • Seaside Bar and Grille

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Farming classes
  • Fitness classes
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Golf
  • Karaoke
  • Kayaking
  • Lazy river
  • Nightclub
  • Parasailing
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sailing
  • Shopping
  • Snorkeling
  • Stereo
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (14,647 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Children 5 and younger are included when sharing a bed with parents and using existing bedding; the number of children who are included is based on room occupancy limits. Additional fees of USD 75 per child, per night apply to children 6-14 years old and are collected at the property.
Guests must indicate the correct ages of all included children at the time of booking. Fees may apply if the ages of guests checking in vary from the ages indicated at booking.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 2 years old and younger stay free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20 per person (roundtrip)
  • Airport shuttle fee per child: USD 10 (roundtrip), (from 6 to 14 years old)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hilton Rose Hall All Inclusive
Hilton Rose Hall Resort All Inclusive
Rose Hall All Inclusive
Hilton Resort All Inclusive
Hilton Rose Hall
Hilton Rose Hall Resort All Inclusive Montego Bay
Hilton Rose Hall All Inclusive Montego Bay
Hilton Rose Hall Montego Bay
Hilton Rose Hall
Hotel Hilton Rose Hall Resort and Spa Montego Bay
Montego Bay Hilton Rose Hall Resort and Spa Hotel
Hotel Hilton Rose Hall Resort and Spa
Hilton Rose Hall Resort and Spa Montego Bay
Hilton Rose Hall Resort Spa All Inclusive
Hilton Rose Hall Resort
Hilton Rose Hall Montego Bay
Hilton Rose Hall Resort All Inclusive Montego Bay
Hilton Rose Hall Resort All Inclusive
Hilton Rose Hall All Inclusive Montego Bay
Hilton Rose Hall All Inclusive
Hilton Rose Hall Resort All Inclusive Montego Bay
Hilton Rose Hall Resort All Inclusive
Hotel Hilton Rose Hall Resort and Spa – All Inclusive
Hilton Rose Hall Resort and Spa – All Inclusive Montego Bay
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Hilton Rose Hall Resort Spa
Hilton Rose Hall All Inclusive
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Hilton Rose Hall All Inclusive
Hilton Rose Hall Resort and Spa – All Inclusive Montego Bay
Hilton Rose Hall Resort Spa All Inclusive
Hilton Rose Hall Resort Spa
Hilton Rose Hall Resort Spa – All Inclusive
Hilton Rose Hall All Inclusive

Frequently asked questions

Can I book all-inclusive rates at Dreams Rose Hall Resort & Spa - All Inclusive?

Dreams Rose Hall Resort & Spa - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, windsurfing, and kayaking.

Are free cancellation options available at Dreams Rose Hall Resort & Spa - All Inclusive?

Dreams Rose Hall Resort & Spa - All Inclusive provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What can I see within easy reach of Dreams Rose Hall Resort & Spa - All Inclusive?

Guests enjoy the resort's location in Montego Bay based on their ratings, and it's a short 14-minute walk from Rose Hall Great House and also 6 minutes on foot from Cinnamon Hill Golf Course. You'll also find Half Moon Golf Course and White Witch of Rose Hall Golf Course within a short drive.

Will I be able to park at Dreams Rose Hall Resort & Spa - All Inclusive?

Yes, secured self parking is offered for free at the resort. Accessible parking is also available for guests.

Is there a spa at Dreams Rose Hall Resort & Spa - All Inclusive?

Radiant Spa is the resort's spa and services include Swedish massages, beach massages, aromatherapy, and body wraps.

Does Dreams Rose Hall Resort & Spa - All Inclusive include a casino at the property?

No, Dreams Rose Hall Resort & Spa - All Inclusive doesn't have a casino.

Will I find an indoor pool at Dreams Rose Hall Resort & Spa - All Inclusive?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at Dreams Rose Hall Resort & Spa - All Inclusive?

There are plenty of amenities for couples at this resort, including a private beach, 2 outdoor pools, and a poolside bar.

Are there hot tubs at Dreams Rose Hall Resort & Spa - All Inclusive?

No, there isn't a spa tub at this resort.

Does Dreams Rose Hall Resort & Spa - All Inclusive have a restaurant that serves breakfast?

Yes, Dreams Rose Hall Resort & Spa - All Inclusive has 6 restaurants, and serves breakfast for a surcharge.

Will Dreams Rose Hall Resort & Spa - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Dreams Rose Hall Resort & Spa - All Inclusive though service animals are welcome.

Does Dreams Rose Hall Resort & Spa - All Inclusive have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

How far is the airport from Dreams Rose Hall Resort & Spa - All Inclusive?

The closest major airport to Dreams Rose Hall Resort & Spa - All Inclusive is Sir Donald Sangster Intl. Airport (MBJ), which is 8.2 mi away (21 minutes by car).

Are there rooms with balconies at Dreams Rose Hall Resort & Spa - All Inclusive?

Yes, every guestroom at Dreams Rose Hall Resort & Spa - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Dreams Rose Hall Resort & Spa - All Inclusive have a wedding venue?

There are wedding services available at Dreams Rose Hall Resort & Spa - All Inclusive if that's in your vacation plans.

Dreams Rose Hall Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1037 out of 1865 reviews
Rating 8 - Good. 420 out of 1865 reviews
Rating 6 - Okay. 237 out of 1865 reviews
Rating 4 - Poor. 88 out of 1865 reviews
Rating 2 - Terrible. 83 out of 1865 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

martina, Bronx

Stayed 2 nights in Nov 2025

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
All was ok.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicolle Sarahi

Stayed 5 nights in Oct 2025

10/10 Excellent

Marcus

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would say the hospitality from the entire work staff was impeccable, even though we were there at possibly the worst time in history during hurricane Melissa the staff made sure that everyone was safe and well taken care of outside of the fact of us not having any running water or air-conditioning. We had food and shelter. The resort also make sure logistically that everything was accommodated for.
Stayed 1 night in Oct 2025

6/10 Okay

Raniya

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I loved everything besides the fact that all of the restaurants and dining halls closed early. There was no 24/7 dining besides room service which had a very limited menu and they CHARGED $10 for delivery to the room each order. Same thing with the bars, no late night bar they all close BEFORE midnight. For anyone who likes to take mid day naps to recharge then come back out later this would not be the place for you because everything is closed by 6/6:30pm. Outside of this everything else was really nice.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ruth Hazylline Marcia

Stayed 6 nights in Oct 2025

4/10 Poor

Kerida

Stayed 4 nights in Oct 2025

10/10 Excellent

Mechanda Melinda

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff and the food was delicious.
Stayed 4 nights in Oct 2025

2/10 Terrible

Rebecca

Stayed 5 nights in Oct 2025

6/10 Okay

Kevan

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The rooms were very small and need updating.. the food at every restaurant was excellent.
Stayed 4 nights in Oct 2025

4/10 Poor

Sarah

The staff is great, but you can tell they are under paid and over worked. The hotel needs major upkeep, ie peeling walls, holes in ceiling, dirty carpet, broken door handles that pinches your skin once it falls off. There was food poisoning with several guests vomiting from the cold bar at the buffet. The restaurants are nice. The menu is great with local cuisine. I was disappointed that they charged $159/day/guest during hurricane Melissa. I was already scheduled to leave a day before the hurricane officially began, but this shows this hotel has little humanity. I pray they allowed the locals to shelter there at no charge.
Stayed 7 nights in Oct 2025

10/10 Excellent

Jolin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and beautiful property.
Stayed 2 nights in Oct 2025

10/10 Excellent

Vanessa

Stayed 4 nights in Oct 2025

10/10 Excellent

Keisha

Stayed 1 night in Oct 2025

10/10 Excellent

Kadeem

Stayed 4 nights in Sep 2025

8/10 Good

Laquanta

Stayed 3 nights in Oct 2025

10/10 Excellent

Yelena Zalaika Tatangmo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Tambra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mandy, Brampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Keisha

Stayed 1 night in Oct 2025

10/10 Excellent

Mrs Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, every day the meals provided was delicious, freshly made and served with pride. The staff gave excellent customer service, genuine friendly, helpful and kind.
Stayed 6 nights in Oct 2025

10/10 Excellent

Sharee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Josuanny

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst resort I’ve ever been to. DO NOT BOOK HERE! The food was terrible, I stayed for 5 days & was surviving on the jerk chicken restaurant & beef patties during my whole stay. The whole resort is very outdated & unkept. I always try to research as much as I can before I book anything & for this resort in particular I saw many good reviews & that’s why I decided to book but it was a terrible idea. As soon as we got to the hotel we tried to contact Expedia to give us a refund for us to be able to book at a different resort but all they offered was a $50 dollar credit. I would never book here again. Worst experience ever to the point we didn’t want to leave the room. The whole resort smells bad, the staff is unsanitary, the buffet is very limited & the restaurants are horrible, I’m not a picky eater & the food was so bad. Around the beach area you had people smoking weed & even their own workers tried to sell you weed. This trip was not what I expected. I feel like I wasted my time & money. Very disappointed. We were limited on options & all we was offered was a $50 key cash credit that won’t be available until 3 days after our trips ends 0/10
Stayed 4 nights in Oct 2025

8/10 Good

Colleen

Stayed 1 night in Oct 2025

2/10 Terrible

Ariel

Disliked: Cleanliness, staff & service, property conditions & facilities
Management was not accommodating at all power outages
Stayed 4 nights in Oct 2025