Dreams Rose Hall Resort & Spa - All Inclusive

4.5 star property
Luxury resort on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for Dreams Rose Hall Resort & Spa - All Inclusive

Aerial view
Suite, Oceanfront (Prime Minister) | Balcony view
6 restaurants, breakfast, lunch, dinner served; Italian cuisine
Children's play area - outdoor
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
Rose Hall, Montego Bay, Saint James, 33126
  • Place, Rose Hall Great House
    ‪13 min walk‬
  • Place, Montego Bay Convention Centre
    ‪15 min walk‬
  • Place, Half Moon Golf Course
    ‪4 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪14 min drive‬

Room options

Room, 1 King Bed, Non Smoking, Mountain View

7.4 out of 10
Good
(21 reviews)
  • 370 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View, Oceanfront

  • 370 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Partial Ocean View

8.4 out of 10
Very good
(27 reviews)
  • 370 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View

7.8 out of 10
Good
(37 reviews)
  • 370 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Mountain View

7.8 out of 10
Good
(64 reviews)
  • 370 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Ocean View

7.4 out of 10
Good
(33 reviews)
  • 370 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

8.0 out of 10
Very good
(47 reviews)
  • 356 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Ocean View

8.2 out of 10
Very good
(54 reviews)
  • 370 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Oceanfront (Ocean Front Walk out)

  • 370 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Ocean Front Walk out)

  • 370 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Resort View

8.8 out of 10
Excellent
(5 reviews)
  • Resort view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Oceanfront (Royal)

  • Ocean view
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Oceanfront (Prime Minister)

  • Ocean view
  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds, Resort View

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Montego Bay

Dreams Rose Hall Resort & Spa - All Inclusive places you within a 15-minute stroll of popular sights such as Montego Bay Convention Centre and Rose Hall Great House. This 495-room, 4.5-star resort has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Cinnamon Hill Golf Course - 5 min walk - 0.3 miles
  • Rose Hall Great House - 13 min walk - 0.7 miles
  • Montego Bay Convention Centre - 15 min walk - 0.8 miles
  • White Witch of Rose Hall Golf Course - 17 min walk - 0.9 miles
  • Half Moon Golf Course - 4 min drive - 2.6 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 21 min drive

Restaurants

  • ‪Choicez - ‬3 min drive
  • ‪Urban Heat by FlavorZ - ‬4 min drive
  • ‪Jerk Shack at the Hyatt Ziva Rose Hall - ‬4 min drive
  • ‪Jamaican Rootz - ‬4 min drive
  • ‪Petite Pariz - ‬4 min drive

About this property

Dreams Rose Hall Resort & Spa - All Inclusive

Luxury resort on the beach, with 2 outdoor pools
Dreams Rose Hall Resort & Spa - All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 20 per person roundtrip. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and access to locker space. Other amenities at this all-inclusive resort include a free water park, a nightclub, and karaoke.
48-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and memory foam beds with Egyptian cotton sheets and down comforters ensure a restful night. Other standard amenities include free minibar items, furnished balconies, and sitting areas.
A private beach, 4 outdoor tennis courts, and a complimentary water park with a lazy river and waterslides are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Radiant Spa has 9 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Fresh
  • Mangoes
  • Moonstone
  • Rum Factory
  • Seaside Bar and Grille

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Farming classes
  • Fitness classes
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Golf
  • Karaoke
  • Kayaking
  • Lazy river
  • Nightclub
  • Parasailing
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sailing
  • Shopping
  • Snorkeling
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (14,647 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated entire property - June 2021
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Children 5 and younger are included when sharing a bed with parents and using existing bedding; the number of children who are included is based on room occupancy limits. Additional fees of USD 75 per child, per night apply to children 6-14 years old and are collected at the property.
Guests must indicate the correct ages of all included children at the time of booking. Fees may apply if the ages of guests checking in vary from the ages indicated at booking.

Renovations and closures

The property will be renovating from October 8 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 2 years old and younger stay free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20 per person (roundtrip)
  • Airport shuttle fee per child: USD 10 (roundtrip), (from 6 to 14 years old)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hilton Rose Hall All Inclusive
Hilton Rose Hall Resort All Inclusive
Rose Hall All Inclusive
Hilton Resort All Inclusive
Hilton Rose Hall
Hilton Rose Hall Resort All Inclusive Montego Bay
Hilton Rose Hall All Inclusive Montego Bay
Hilton Rose Hall Montego Bay
Hilton Rose Hall
Hotel Hilton Rose Hall Resort and Spa Montego Bay
Montego Bay Hilton Rose Hall Resort and Spa Hotel
Hotel Hilton Rose Hall Resort and Spa
Hilton Rose Hall Resort and Spa Montego Bay
Hilton Rose Hall Resort Spa All Inclusive
Hilton Rose Hall Resort
Hilton Rose Hall Montego Bay
Hilton Rose Hall Resort All Inclusive Montego Bay
Hilton Rose Hall Resort All Inclusive
Hilton Rose Hall All Inclusive Montego Bay
Hilton Rose Hall All Inclusive
Hilton Rose Hall Resort All Inclusive Montego Bay
Hilton Rose Hall Resort All Inclusive
Hotel Hilton Rose Hall Resort and Spa – All Inclusive
Hilton Rose Hall Resort and Spa – All Inclusive Montego Bay
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Hilton Rose Hall Resort Spa
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Hilton Rose Hall All Inclusive
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Hilton Rose Hall Resort Spa All Inclusive
Hilton Rose Hall Resort Spa
Hilton Rose Hall Resort Spa – All Inclusive
Hilton Rose Hall All Inclusive

Frequently asked questions

Can I book all-inclusive rates at Dreams Rose Hall Resort & Spa - All Inclusive?

Dreams Rose Hall Resort & Spa - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Dreams Rose Hall Resort & Spa - All Inclusive?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Dreams Rose Hall Resort & Spa - All Inclusive on Oct 7, 2025 start from $292.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Dreams Rose Hall Resort & Spa - All Inclusive?

Dreams Rose Hall Resort & Spa - All Inclusive provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What can I see within easy reach of Dreams Rose Hall Resort & Spa - All Inclusive?

Guests enjoy the resort's location in Montego Bay based on their ratings, and it's a short 14-minute walk from Rose Hall Great House and also 6 minutes on foot from Cinnamon Hill Golf Course. You'll also find Half Moon Golf Course and White Witch of Rose Hall Golf Course within a short drive.

Is there parking available at Dreams Rose Hall Resort & Spa - All Inclusive?

Yes, secured self parking is offered for free at the resort. Accessible parking is also available for guests.

Is there a spa at Dreams Rose Hall Resort & Spa - All Inclusive?

Radiant Spa is the resort's spa and services include Swedish massages, beach massages, body wraps, and aromatherapy.

Does Dreams Rose Hall Resort & Spa - All Inclusive include a casino at the property?

No, Dreams Rose Hall Resort & Spa - All Inclusive doesn't have a casino.

Will I find an indoor pool at Dreams Rose Hall Resort & Spa - All Inclusive?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about Dreams Rose Hall Resort & Spa - All Inclusive?

There are plenty of amenities for couples at this resort, including a private beach, 2 outdoor pools, and a poolside bar.

Does Dreams Rose Hall Resort & Spa - All Inclusive have a hot tub?

No, there isn't a spa tub at this resort.

Does Dreams Rose Hall Resort & Spa - All Inclusive have a restaurant that serves breakfast?

Yes, Dreams Rose Hall Resort & Spa - All Inclusive has 6 restaurants, and serves breakfast for a surcharge.

Will Dreams Rose Hall Resort & Spa - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Dreams Rose Hall Resort & Spa - All Inclusive though service animals are welcome.

Are there connecting rooms at Dreams Rose Hall Resort & Spa - All Inclusive?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

How far is the airport from Dreams Rose Hall Resort & Spa - All Inclusive?

The closest major airport to Dreams Rose Hall Resort & Spa - All Inclusive is Sir Donald Sangster Intl. Airport (MBJ), which is 8.2 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Dreams Rose Hall Resort & Spa - All Inclusive?

Yes, every guestroom at Dreams Rose Hall Resort & Spa - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Dreams Rose Hall Resort & Spa - All Inclusive have a wedding venue?

There are wedding services available at Dreams Rose Hall Resort & Spa - All Inclusive if that's in your vacation plans.

Dreams Rose Hall Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1084 out of 1972 reviews
Rating 8 - Good. 467 out of 1972 reviews
Rating 6 - Okay. 249 out of 1972 reviews
Rating 4 - Poor. 92 out of 1972 reviews
Rating 2 - Terrible. 80 out of 1972 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Allison Meuki

Stayed 5 nights in Aug 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Amenities
Very friendly… lots of activities… awesome coffee shop… pools were fun (need work done)… food was wonderful… buffet was great… loved the specialty restaurants… the ocean is breathtaking… wonderful bedding and bathroom products
Stayed 7 nights in Aug 2025

10/10 Excellent

Duane

Stayed 2 nights in Jun 2025

8/10 Good

Kim R

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Graybern

Stayed 1 night in Jul 2025

10/10 Excellent

Tania

Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Stayed 6 nights in Jun 2025

6/10 Okay

Jody

Traveled with family
Liked: Amenities
My stay was ok. I was disappointed in room with I paid for 180 for upgrade. The room was very run down and dirty also the air conditioning was not working at night.
Stayed 3 nights in Jun 2025

10/10 Excellent

DeAja Breonna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was lovely. The has a lot of activities and the food was good.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rhonda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Dreams was delightful and I highly recommend. The room was spotless and the service was great. Everyone there was polite and welcoming making my stay there comfortable. Although we booked excursions , there was so many things to participate in at the hotel. I really had a great time and can’t wait to go back. The food was good and they even had a coffee shop that served several flavors to indulged in. My trip was definitely a 10 out of 10!
Stayed 4 nights in Jun 2025

2/10 Terrible

Tamika, Elizabeth

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place was terrible and the people are very rude . I paid for ocean front room and I was given a pool view. Also for the 5 days there was only 1 elevator working .
Stayed 4 nights in Jun 2025

2/10 Terrible

Samira

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I typically do not leave such bad reviews, and would take it up with the business instead. In this case, I took my issues up with the business & they are telling me this does not warrant remediation. You can be the judge of that. -The lights went out for 30 minutes causing me to have to discard my breastmilk which my infant relies on. As you can imagine, being in a different country, this was very scary. -There were bugs in my bathroom, multiple times. I have them in videos and pictures which I shared with customer service. -The 2 main restaurants on site were closed on Saturday and Sunday of our visit. -The rooms and grounds of the hotel were very unkept. I have pictures of the chipped headboard in our room. Pictures of holes in the wall in the common areas. All in all, I do not recommend staying here.
Stayed 4 nights in Jun 2025

10/10 Excellent

Keniel, miami

Liked: Cleanliness, amenities, property conditions & facilities
Super
Stayed 3 nights in Jun 2025

10/10 Excellent

Carletta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were not quite what I expected compared to the website and one of my rooms had a slight odor. Overall, the resort was beautiful, the food was good, and the staff were amazing!
Stayed 3 nights in May 2025

8/10 Good

audra

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was nice mostly clean
Stayed 3 nights in Jun 2025

10/10 Excellent

Lilieth

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great vacation at one of my favourite resort. Very clean property, food was very good snd staff very friendly and helpful especially Jermaine and Oshane from Fresh buffet. They boast one of the best jerk hut with professional and friendly staff. I will certainly be going back
Stayed 3 nights in Jun 2025

6/10 Okay

Deanna

Traveled with partner
Liked: Amenities
The property recently was purchased by Hyatt. Needs a little upgrading. Only had one wlevator working all week but it was fixed on my last day. We lost power for about 15 min one night. But overall the property has a lot to offer. Foid was good. Dtinks were good. They had entertainment every night. Once the new owners put thier spin on it it will be 4 stars
Stayed 4 nights in Jun 2025

10/10 Excellent

shawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely definitely 10 stars staff was amazing
Stayed 3 nights in Jun 2025

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly
Stayed 5 nights in Jun 2025

4/10 Poor

Virginia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is under renovation a lot noise unorganized. When under new management that’s what some people say. I would never look at a resort this under renovation too much noise. Had to wait in line to check in when I got there at least a hour and a half commute. Computers wasn’t working right they was using paper never again.
Stayed 5 nights in Jun 2025

6/10 Okay

Jhiana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Staffing was Rude
Stayed 4 nights in Jun 2025

8/10 Good

Tiara

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall loved it here plenty of things to eat and do for all ages … but room was not ready at check in time (4pm) had to wait another 55-60 mins
Stayed 4 nights in Jun 2025

10/10 Excellent

Rhea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food (except the jerk hut was more “tourist jerk” than real), great entertainment, lovely pool areas and spa. The Rum Factory restaurant and served Julia deserve a special recognition. Awesome experience there. The main areas are well kept. The rooms are very clean but need some updating. I have been staying at this hotel for years and will continue to do so
Stayed 7 nights in Jun 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities
Amazed 1 elevator was out for 3 days which caused long waits; as I was on the 7th floor. It was amazing that with all the great facilities the one topic of everyone’s vacation was the elevator not working and no sense of urgency to get it fixed.
Stayed 3 nights in Jun 2025