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Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

5.0 star property
All-inclusive property with 6 restaurants and 7 outdoor pools

Choose dates to view prices

Photo gallery for Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

7 outdoor pools, free cabanas, pool umbrellas
Creator video
Premium bedding, free minibar, in-room safe, individually decorated
Couples treatment rooms, hot tub, body treatments, aromatherapy
6 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast included
  • Parking included

Explore the area

View in a map
Norman Manley Blvd, Negril, Westmoreland
  • Place, Kool Runnings Water Park
    ‪1 min walk‬
  • Place, Seven Mile Beach
    ‪4 min walk‬
  • Place, Bloody Bay Beach
    ‪13 min walk‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪86 min drive‬

Room options

View all photos for Premium Suite, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Premium Suite, Ocean View

  • 608 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite (Swim Up)

9.4 out of 10
Exceptional
(3 reviews)
  • 427 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, Ocean View (Swim Up)

Premium Suite, Ocean View (Swim Up) | View from room

Premium Suite, Ocean View (Swim Up)

  • 608 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room, Ocean View

8.0 out of 10
Very good
(33 reviews)
  • 398 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Premium bedding, free minibar, in-room safe, individually decorated

Honeymoon Suite, Beachfront

  • 796 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, free minibar, in-room safe, individually decorated

Suite, 2 Bedrooms

  • 818 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Twin Beds

View all photos for Honeymoon Suite, Beachfront (Swim Up)

Premium bedding, free minibar, in-room safe, individually decorated

Honeymoon Suite, Beachfront (Swim Up)

  • 796 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite (Swim Up)

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Suite (Swim Up)

8.0 out of 10
Very good
(17 reviews)
  • 403 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Premium bedding, free minibar, in-room safe, individually decorated

Family Suite

  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Family Suite (Loft)

Family Suite (Loft) | Premium bedding, free minibar, in-room safe, individually decorated

Family Suite (Loft)

8.0 out of 10
Very good
(2 reviews)
  • 683 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Suite

7.8 out of 10
Good
(13 reviews)
  • 398 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium bedding, free minibar, in-room safe, individually decorated

Premium Suite

7.6 out of 10
Good
(4 reviews)
  • 428 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Negril

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma places you within a 10-minute stroll of popular attractions such as Seven Mile Beach and Jamaica Beaches. This 283-room, 5-star property has 7 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Kool Runnings Water Park - 1 min walk - 0.1 miles
  • Seven Mile Beach - 4 min walk - 0.3 miles
  • Bloody Bay Beach - 13 min walk - 0.7 miles
  • Time Square Mall - 8 min drive - 3.8 miles
  • Negril Cliffs - 15 min drive - 7.2 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 85 min drive

Restaurants

  • ‪Grazie - ‬15 min walk
  • ‪Gourmet Marche - ‬15 min walk
  • ‪Royalton Lobby Bar - ‬17 min walk
  • ‪Hunter Steakhouse - ‬15 min walk
  • ‪Restaurant Negril - ‬3 min drive

About this property

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

All-inclusive property with 6 restaurants and 7 outdoor pools
Guests of Azul Beach Resort Negril, Gourmet All Inclusive by Karisma have access to a full-service spa, 7 outdoor pools, and a children's pool. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free minibar items, balconies or patios, and coffee makers are also available.
7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vassa Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 beach bars
  • 4 bars/lounges
  • 4 swim-up bars
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ackee
  • Di Romagna
  • Garfield Beachouse
  • Hua Hin
  • Mahogany

Things to do

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Parasailing
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Tennis
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • No elevator

More

  • Art Deco architecture
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from November 6 2025 to November 30 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

All Inclusive Azul Sensatori
Azul Sensatori All Inclusive Hotel Jamaica
Azul Sensatori Jamaica
Jamaica Azul
Jamaica Azul Sensatori
Jamaica Sensatori
Sensatori All Inclusive
Sensatori Azul Jamaica
Sensatori Jamaica
Azul Sensatori Jamaica Gourmet Inclusive Karisma Negril
Azul Sensatori Jamaica Gourmet Inclusive Karisma
Azul Beach Sensatori Jamaica Negril
Azul Beach Sensatori Jamaica
Azul Beach Resort Negril Karisma Gourmet All Inclusive
Azul Beach Negril Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Jamaica by Karisma
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Azul Beach Negril Gourmet All Inclusive Karisma
Azul Beach Resort Negril Gourmet All Inclusive Karisma
Azul Beach Negril Gourmet All Inclusive Karisma
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Azul Beach Resort Negril by Karisma Gourmet All Inclusive
Azul Sensatori Jamaica Gourmet Inclusive Resort by Karisma
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Azul Beach Gourmet All Inclusive Karisma
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Frequently asked questions

Will I find all-inclusive options at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma is an all-inclusive resort and rates come with all meals and onsite activities. Activities include kayaking, surfing/body boarding, and soccer.

How much does it cost to stay at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma on Dec 1, 2025 start from $304.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What's there to do close to Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

This property in Negril is within a 10-minute walk of Seven Mile Beach and Jamaica Beaches. You'll also find Bloody Bay Beach and Kool Runnings Water Park less than a mile away.

Is parking available on site at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa available at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Vassa Spa is the property's spa and services include beach massages, deep-tissue massages, couples treatments, and aromatherapy.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma feature a casino?

No, Azul Beach Resort Negril, Gourmet All Inclusive by Karisma doesn't have a casino.

Will I find an indoor pool at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

No, this property doesn't have an indoor pool; however, there are 7 outdoor pools.

What will couples enjoy most about a stay at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 beach bars, 7 outdoor pools, and a beachfront restaurant.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma feature a restaurant that includes a breakfast menu?

Yes, Azul Beach Resort Negril, Gourmet All Inclusive by Karisma has 6 restaurants, and serves free buffet breakfast each morning.

Will Azul Beach Resort Negril, Gourmet All Inclusive by Karisma allow pets to stay for free?

No, pets aren't allowed at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

The closest major airport to Azul Beach Resort Negril, Gourmet All Inclusive by Karisma is Sir Donald Sangster Intl. Airport (MBJ), which is about 29.8 mi away.

Are there rooms with balconies that I can book at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Yes, every guestroom at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma comes with a balcony with some featuring ocean or pool views.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma.

Reviews

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma Reviews

7.2

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 335 out of 1000 reviews
Rating 8 - Good. 239 out of 1000 reviews
Rating 6 - Okay. 201 out of 1000 reviews
Rating 4 - Poor. 96 out of 1000 reviews
Rating 2 - Terrible. 129 out of 1000 reviews

Reviews

10/10 Excellent

Jabari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place
Stayed 1 night in Jul 2025

6/10 Okay

Dwayne

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Olivia

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, the experience at Azul Resort was nothing short of exceptional. The resort is absolutely stunning, but what truly made the trip unforgettable was the incredible staff who went above and beyond in every way. Carlos , was professional, friendly, and always visible around the resort, making sure everything ran smoothly. His leadership truly shows—everything was organized, welcoming, and efficient. Terri Ann at the front desk was a delight! Her warm smile and attentive service made check-in a breeze, and she was always available to help with any questions or needs throughout our stay. She even checked in with us during the week to ensure we were enjoying ourselves. The housekeeping team kept our room spotless and always added thoughtful touches that made us feel right at home. They were prompt, respectful, and consistent every day. The entertainers and dancers brought life and energy to the evenings. Their talent and enthusiasm created such a vibrant atmosphere that we looked forward to every show. It was fun, exciting, and added a special charm to our nights. Lastly, the restaurant staff deserves a standing ovation. Every meal was delicious, beautifully presented, and served with such genuine care. The servers were attentive, friendly, and made sure our dining experience was always top-tier. Azul Resort didn’t just meet our expectations—it exceeded them. We left feeling refreshed, pampered, and already planning our next visit
Stayed 3 nights in Jul 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I read some bad reviews that made me nervous before my stay but we had a great experience. The property could use some updates but we had a great time!
Stayed 5 nights in Jul 2025

4/10 Poor

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Sabina Gesare

Traveled with partner
Liked: Amenities
The environment and food were friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

Gustavo Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well Kept and had the best beach chairs on the 7 mile beach
Stayed 7 nights in Jul 2025

6/10 Okay

Cassandra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Need more Authentic Jamaican dishes. Room service food was nasty! Presentation was poor. Bed was comforting however the showers need new shower head as I noticed mold! The pool by the swim out had mold growing as well. Pauline housekeeper was supper nice overall the staff was nice. Property grounds were clean. Just fix up room, give better Jamaican food options, clean up the shower heads and swim out pool.
Stayed 7 nights in Jul 2025

8/10 Good

Renaud

Liked: Cleanliness, amenities, property conditions & facilities
There wasn’t anything to do at night. The resort is basically shut down after dark. More entertainment is needed.
Stayed 11 nights in Jul 2025

6/10 Okay

Keita

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This resort is in need of a refresh - rooms and facilities were very tired. The only saving grace was the stretch of beach. The staff was also warm and welcoming. The food options were limited - no variety, mostly buffet and only one a la carte restaurant open at dinner. How was there no beach jerk grill/hut in Jamaica. The buffet had a little Jamaican food, no local fruits - just basic. They also ran out of everything - beach towels, straws, spoons and items on the menu. Expected more.
Stayed 7 nights in Jul 2025

10/10 Excellent

Mekonen G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly
Stayed 7 nights in Jul 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was amazing from the moment I got there the bell hop was full of energy the bartenders where great especially Tina she was my favorite bartender very friendly and great energy even the supervisor Sheryl helpful anything I needed she either pointed me in the right direction or she personally assisted I had a wonderful experience I would definitely recommend this place to everyone and anyone looking for a good time in a clean environment look no further
Stayed 3 nights in Jul 2025

2/10 Terrible

Tijuana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process check hours, the towels and rags were dirty, the furniture and the restaurant and rooms were broken and the hotel corridors and doors was filled with mold
Stayed 2 nights in Jul 2025

2/10 Terrible

Cedric

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process took over 2 hours, the hotel rooms, and corridors had mold all over the walls. The furniture in the rooms and restaurants was broken and dirty

2/10 Terrible

Finette

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I love the fact that I was able to eat as much as I wanted, but I hate the fact that I came with a friend and I had to share a bed.
Stayed 3 nights in Jul 2025

2/10 Terrible

Vishu

Disliked: Property conditions & facilities
Not up to standard for the price
Stayed 1 night in Jul 2025

2/10 Terrible

Lydia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at this resort, and unfortunately, it was a terrible experience from start to finish. The cleanliness was unacceptable—my room had dirty bedsheets and mold in the shower. It was clear that proper cleaning protocols were not being followed. The room I booked was not the one I received. I had made a specific reservation, but was given a completely different room without any explanation or attempt to fix the issue. The maid service was practically nonexistent, and even when they did show up, they barely did anything. On top of that, the resort frequently ran out of food. There were times when no food was available at all, and when it was, the options were extremely limited. Overall, I would not recommend this resort to anyone. It was a huge disappointment and not at all worth the money. I expected basic cleanliness, service, and organization, and sadly, none of those were delivered.
Dirty bed sheets
Dirty bedding
Blood on towel
Hair in shower
Stayed 7 nights in Jul 2025

2/10 Terrible

Shibvon

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property needs lots of repair. The property is right off the public road, you can hear everything happening off of the resort. There were only 2-3 restaurants open during our stay. The edge of our swim up pool was broken and when we called for service nothing was done. The television in our room had the worse reception, the voice and picture did not match.
Stayed 4 nights in Jul 2025

6/10 Okay

Khaneisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give my stay 7/10. I felt like my room didn't look like what i saw online. The staff did offer a room change but that room wouldn't be ready until the next day. Staff was very friendly and helpful. They didn't have alot of restaurant options only 1 speciality restaurant and the main buffet for dinner each night. The buffet was small not alot of food selections, and it was located at the far end of the property lots of walking. I did like that no reservations was needed for the restaurants. I did like the daily activities and how easy it was to follow the schedules. Food was tasty, room was comfortable, and overall was a nice chilled atmosphere. Lastly the parking is not quite on site but valet is offered and it is free
Mango daiquiri
Food
Food
Asian
Stayed 3 nights in Jul 2025

6/10 Okay

Kimari

Stayed 1 night in Jul 2025

10/10 Excellent

Joshua Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We just got back and thoroughly enjoyed the week we were there. The beach is beyond awesome, the staff is super friendly, the food was very good and the rooms were very nice. The check in was a bit slow and towels seemed to be hit or miss whether they took your old towels that were on the ground but didn't replace them, but when asked they got them to us, these were our only negatives. If you are looking for a fancy nothing out of place resort this isn't the place for you. There are some ascetic flaws on the outside of the buildings but the people, food and beach are what we were there for and all of that greatly exceeded what we were expecting reading all the negative reviews.
Stayed 6 nights in Jul 2025

6/10 Okay

Clelander

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff was rude and unpleasant. There was only 4 staff that was pleasant/ polite/and friendly. The front desk clerk Latoya, and staff workers on the premises was Rashane, Oshane, and Talicia. The dining staff at the Ackee, and especially the buffet dinner was awful. These four individuals made it comfortable. I only gave 3 stars, because of them.
Stayed 4 nights in Jul 2025

10/10 Excellent

islande

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was super clean, and I even got a free upgrade for booking through Expedia. The room was nice and the mini fridge was restocked daily. I loved the rotating food themes and the unlimited drinks were a bonus. Staff were friendly, polite, and made great conversation. There was entertainment every night, which kept things fun. I’d definitely stay here again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Ibrahim Youssef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Kenisha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and I extremely loved the beach area and facilities and the mini bar team was on the ball. However, housekeeping service needs improvement. We were there celebrating our anniversary and waited 2 whole days to get towels. Most staff were more interested in selling us stuff than catering to pur needs for what we had already paid for.
Stayed 3 nights in Jul 2025

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