Skip to main content
Beginning of main content

Recent guest reviews

Beautiful location and beach, rooms need updated, some workers don’t even acknowledge you at the bar if you want a drink-like they could care less... food good try the specialty restaurants

Check-in was a bummer. Got to our room and it was not what we expected, being that we paid extra for the premium ocean view. Our room was nothing close to an ocean view. After addressing my concerns, they said they would switch our room the day after- and they did, but it was still inconvenient being that we couldn’t unpack our things and settle in until the day after. The food was mediocre. For a resort that claims to be gourmet, I was not very impressed. There were 2 buffet options that didn’t require reservations and 3 restaurants that required dinner reservations. We tried the Asian and Italian restaurants and they were awful. Ended up not even making reservations for the third. The food at the buffet was better so we ended up doing that or dining off the resort for dinner. Breakfast was usually good and beach bbq was the best. The staff is extremely friendly and helpful. Special shoutout to Akiem and Chayanne for being our go-to! Our housekeeper, Tina was also great. Overall, this would be a solid experience without the room mixup in the beginning. I hope management takes this into consideration for future guests.

Beach was beautiful and the food was good. The rooms were clean

This resort had some of the nicest people and most calm beach I've visited in a long time would defenitely return had an amazing stay,

The price we paid completely not worth the money. The check in process absolutely inefficient the staff is very slow customer service is not very impressive at all.The rooms are horrible and need to be updated.

Nice resort beach was great location is good food could have been better

Absolutely fantastic resort— food was great and most staff was great. Could have done a much better job letting us know where/when restaurants were open and what they offered and what all was included in our stay. Other that that it was absolutely fantastic. The crew that handled beach towel service and beach butlers were amazing!

Over all a good stay.. the hotel was clean and the drinks were good.

The service is exceptional. Every staff member went out of their way to make us feel welcome and taken care of. Our bartender Tina was kind and entertaining and Nicholas was on his way home and saw we needed service and jumped right in to fill in during a staff members absence. This is a quiet and relaxing facility-perfect for some needed R&R

Everything about this hotel was amazing. The food was the best we have had at an all inclusive and the way that the property is cobra fly being taken care of is like non other. I will go back to these hotel properties again and again.

Absolutely wonderful experience. The hotel and the staff were amazing. One of the enjoyable vacations of my life

Facilities were clean and new. Staff were amazing and went out of their way to make us feel like VIPs. Food and drink choices were excellent!

Wonderful experience the staff was wonderful, the room was so comfortable and clean. Can't wait to go back.

Norman Manley Blvd Negril Westmoreland

Hotel highlights

  • Steps from Seven Mile Beach and Kool Runnings Water Park
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma is adjacent to popular attractions such as Seven Mile Beach and Kool Runnings Water Park. This 283-room, 5-star property has 3 outdoor pools along with a full-service spa and 9 restaurants.


Dining

Free full breakfast is served each morning from 7 AM to 11 AM. There are multiple options for onsite dining with 9 restaurants, including Palms, which specializes in international cuisine and serves breakfast, lunch, and dinner, and Di Romagna with its ocean views. Order from 24-hour room service to satisfy your hunger without leaving your room.


Rooms

All 283 rooms feature free minibar items, furnished balconies or patios, and iPod docks. Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and DVD players. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, free bottled water, and safes are also available.


Property features

Guests of Azul Beach Resort Negril, Gourmet All Inclusive by Karisma have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a fitness center, an outdoor tennis court, and free WiFi in public areas.

Room options

Premium Suite, Ocean View (Swim Up)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Premium Suite, Ocean View (Couples Adult Section)

1 King Bed | Sleeps 2

Premium Suite, Ocean View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Presidential Studio (Swim Up)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

Everyone (20) Couples (10) Family (4) Friends (1) Other (1)
4
Everyone

Beautiful location and beach, rooms need updated, some workers don’t even acknowledge you at the bar if you want a drink-like they could care less... food good try the specialty restaurants

By , from Michigan on Mar 18, 2020

Review comment responded on Apr 3, 2020

Dear Keli Thank you very much for taking the time to share your experience with the Expedia community, it was an honor to host your recent stay with us. While we are very happy to know you did find many aspects of your stay to be enjoyable, it is disappointing to learn of the challenges you encountered with services extended by members of our teams. Typically we are known to provide our guests with an unmatched level of service however I am very sorry if that was not your experience. We hope to have an opportunity to host you once again in the future, so that we may provide you with the stay you had envisioned.

4
Partner Couples

Check-in was a bummer. Got to our room and it was not what we expected, being that we paid extra for the premium ocean view. Our room was nothing close to an ocean view. After addressing my concerns, they said they would switch our room the day after- and they did, but it was still inconvenient being that we couldn’t unpack our things and settle in until the day after. The food was mediocre. For a resort that claims to be gourmet, I was not very impressed. There were 2 buffet options that didn’t require reservations and 3 restaurants that required dinner reservations. We tried the Asian and Italian restaurants and they were awful. Ended up not even making reservations for the third. The food at the buffet was better so we ended up doing that or dining off the resort for dinner. Breakfast was usually good and beach bbq was the best. The staff is extremely friendly and helpful. Special shoutout to Akiem and Chayanne for being our go-to! Our housekeeper, Tina was also great. Overall, this would be a solid experience without the room mixup in the beginning. I hope management takes this into consideration for future guests.

By , from Bethlehem, PA on Mar 14, 2020

Review comment responded on Apr 3, 2020

Dear Cindy Thank you for the time taken to provide us your review of your recent stay at Azul Beach Resort Negril by Karisma; every comment raised by you it is of utmost importance at the time that we evaluate our hotel and services. It is very disappointing to hear that your experiences did not live up to expectations. We can assure you that your experiences are not reflective of dining experiences and unique Gourmet Inclusive experience we offer to our guests. Your comments and feedback will be used constructively; ensuring we make every stay as close to perfection.

2
Friends

Beach was beautiful and the food was good. The rooms were clean

By on Dec 4, 2019

Review comment responded on Dec 7, 2019

Dear Guest, Thank you for your comments and for sharing your experiences with the community. I’m sure your review will help many with future vacation choices. Please apologize for any area of our services that did not achieve your expectations, we have shared with the necessary departments. Our mission is to make every stay as close to perfection. Kind Regards

5
Partner Couples

This resort had some of the nicest people and most calm beach I've visited in a long time would defenitely return had an amazing stay,

By on Oct 1, 2019

Review comment responded on Oct 4, 2019

We thank you so much for taking the time to document your vacation experience with us. We were delighted to host you and to deliver our warmest Jamaican hospitality here at Azul Beach Jamaica. We are very pleased to learn that we exceeded your expectations and that your vacation was nothing but spectacular. We certainly could not accomplish this without our hard working and exceptional team members and we are pleased that they impacted your vacation positively. We will not hesitate to commend them on a job well done. We want to thank you for your review and for choosing Azul Beach Jamaica as your preferred vacation destination. We certainly anticipate the pleasure of welcoming you again soon. Yours sincerely, General Manager Justyn Jones

4
Everyone

By on Sep 1, 2019

Review comment responded on Sep 9, 2019

Dear Guest, Thank you for the time taken to provide us with the rate of your current stay with us. Our mission is to make every stay as close to perfection ensuring our guest with the most relaxing experience. Kind Regards,

2
Everyone

By on Aug 21, 2019

Review comment responded on Aug 22, 2019

Dear Guest, Thank you for the rate given and for sharing with the community. I’m sure your review will help many with future vacation choices, our mission is to make every stay as close to perfection ensuring our guest with the most relaxing experience. Best Regards,

5
Everyone

By on Aug 11, 2019

Review comment responded on Aug 13, 2019

Dear Guest, Thank you for the rate given and for sharing with the community. I’m sure it will help many with future vacation choices, our mission is to make every stay as close to perfection ensuring our guest with the most relaxing experience. Kind Regards,

1
Partner Couples

The price we paid completely not worth the money. The check in process absolutely inefficient the staff is very slow customer service is not very impressive at all.The rooms are horrible and need to be updated.

By on May 29, 2019

Review comment responded on Jun 13, 2019

Dear Roxyprinces, Thank you for your comments and for sharing your experiences with the community. I’m sure your review will help many with future vacation choices. Please apologize for any area of our services that did not achieve your expectations, we have shared with the necessary departments. Our mission is to make every stay as close to perfection. Kind Regards,

1
Everyone

By on Mar 1, 2019

Review comment responded on Apr 22, 2019

Thank you for your rate and for sharing with the community. I’m sure your review will help many with future vacation choices, our mission is to make every stay as close to perfection ensuring our guest with the most relaxing experience. Kind Regards,

4
Everyone

By on Jan 16, 2019

Review comment responded on Jan 24, 2019

Thank you for your rate and for sharing with the community. I’m sure your review will help many with future vacation choices. Our mission is to make every stay as close to perfection ensuring our guest with the most relaxing experience

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

Norman Manley Blvd, Negril, Westmoreland
url importing http://www.orbitz.com/Negril-Hotels-Azul-Beach-Resort-Negril,-Gourmet-All-Inclusive-by-Karisma.h6572748-p2.Hotel-Reviews
There was an error importing /Negril-Hotels-Azul-Beach-Resort-Negril,-Gourmet-All-Inclusive-by-Karisma.h6572748-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Negril-Hotels-Azul-Beach-Resort-Negril,-Gourmet-All-Inclusive-by-Karisma.h6572748-p2.Hotel-Reviews