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Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

5.0 star property
Luxury property on the beach, with 7 outdoor pools

Choose dates to view prices

Photo gallery for Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

7 outdoor pools, free cabanas, pool umbrellas
Creator video
Premium bedding, free minibar, in-room safe, individually decorated
Lobby
Couples treatment rooms, hot tub, body treatments, aromatherapy

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast included
  • Parking included

Explore the area

View in a map
Norman Manley Blvd, Negril, Westmoreland
  • Place, Kool Runnings Water Park
    ‪1 min walk‬
  • Place, Seven Mile Beach
    ‪4 min walk‬
  • Place, Bloody Bay Beach
    ‪13 min walk‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪86 min drive‬

Room options

View all photos for Premium Suite, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Premium Suite, Ocean View

  • 608 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite (Swim Up)

9.4 out of 10
Exceptional
(3 reviews)
  • 427 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, Ocean View (Swim Up)

Premium Suite, Ocean View (Swim Up) | View from room

Premium Suite, Ocean View (Swim Up)

  • 608 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room, Ocean View

8.0 out of 10
Very good
(33 reviews)
  • 398 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Premium bedding, free minibar, in-room safe, individually decorated

Honeymoon Suite, Beachfront

  • 796 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, free minibar, in-room safe, individually decorated

Suite, 2 Bedrooms

  • 818 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Twin Beds

View all photos for Honeymoon Suite, Beachfront (Swim Up)

Premium bedding, free minibar, in-room safe, individually decorated

Honeymoon Suite, Beachfront (Swim Up)

  • 796 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite (Swim Up)

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Suite (Swim Up)

8.0 out of 10
Very good
(17 reviews)
  • 403 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Premium bedding, free minibar, in-room safe, individually decorated

Family Suite

  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Family Suite (Loft)

Family Suite (Loft) | Premium bedding, free minibar, in-room safe, individually decorated

Family Suite (Loft)

8.0 out of 10
Very good
(2 reviews)
  • 683 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Suite

7.8 out of 10
Good
(13 reviews)
  • 398 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium bedding, free minibar, in-room safe, individually decorated

Premium Suite

7.6 out of 10
Good
(4 reviews)
  • 428 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Negril

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma places you within a 10-minute stroll of popular attractions such as Seven Mile Beach and Jamaica Beaches. This 283-room, 5-star property has 7 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Kool Runnings Water Park - 1 min walk - 0.1 miles
  • Seven Mile Beach - 4 min walk - 0.3 miles
  • Bloody Bay Beach - 13 min walk - 0.7 miles
  • Bloody Bay - 2 min drive - 0.8 miles
  • Negril Cliffs - 15 min drive - 7.2 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 85 min drive

Restaurants

  • ‪Royalton Lobby Bar - ‬17 min walk
  • ‪Grazie - ‬15 min walk
  • ‪Hunter Steakhouse - ‬15 min walk
  • ‪Gourmet Marche - ‬15 min walk
  • ‪Ackee - ‬1 min walk

About this property

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

Luxury property on the beach, with 7 outdoor pools
Guests of Azul Beach Resort Negril, Gourmet All Inclusive by Karisma have access to a full-service spa, 7 outdoor pools, and a children's pool. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free minibar items, balconies or patios, and coffee makers are also available.
7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vassa Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 beach bars
  • 4 bars/lounges
  • 4 swim-up bars
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ackee
  • Di Romagna
  • Garfield Beachouse
  • Hua Hin
  • Mahogany

Things to do

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Parasailing
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Tennis
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • No elevator

More

  • Art Deco architecture
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 6 2025 to November 30 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

All Inclusive Azul Sensatori
Azul Sensatori All Inclusive Hotel Jamaica
Azul Sensatori Jamaica
Jamaica Azul
Jamaica Azul Sensatori
Jamaica Sensatori
Sensatori All Inclusive
Sensatori Azul Jamaica
Sensatori Jamaica
Azul Sensatori Jamaica Gourmet Inclusive Karisma Negril
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Azul Beach Sensatori Jamaica Negril
Azul Beach Sensatori Jamaica
Azul Beach Resort Negril Karisma Gourmet All Inclusive
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Azul Beach Resort Sensatori Jamaica by Karisma
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Frequently asked questions

Will I find all-inclusive options at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma is an all-inclusive resort and rates come with all meals and onsite activities. Activities include kayaking, surfing/body boarding, and soccer.

How much does it cost to stay at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

As of Dec 7, 2025, prices found for a 1-night stay for 2 adults at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma on Dec 8, 2025 start from $282.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What's there to do close to Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

This property in Negril is within a 10-minute walk of Seven Mile Beach and Jamaica Beaches. You'll also find Bloody Bay Beach and Bloody Bay less than a mile away.

Is there parking available at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa available at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Vassa Spa is the property's spa and services include beach massages, deep-tissue massages, couples treatments, and aromatherapy.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma feature a casino?

No, Azul Beach Resort Negril, Gourmet All Inclusive by Karisma doesn't have a casino.

Will I find an indoor pool at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

No, this property doesn't have an indoor pool; however, there are 7 outdoor pools.

What do couples enjoy most about Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 beach bars, 7 outdoor pools, and a beachfront restaurant.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma feature a restaurant that includes a breakfast menu?

Yes, Azul Beach Resort Negril, Gourmet All Inclusive by Karisma has 6 restaurants, and serves free buffet breakfast each morning.

Will Azul Beach Resort Negril, Gourmet All Inclusive by Karisma allow pets to stay for free?

No, pets aren't allowed at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma.

Are there connecting rooms at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

The closest major airport to Azul Beach Resort Negril, Gourmet All Inclusive by Karisma is Sir Donald Sangster Intl. Airport (MBJ), which is about 29.8 mi away.

Can I book a room with a balcony at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Yes, every guestroom at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma comes with a balcony with some featuring ocean or pool views.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma.

Reviews

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma Reviews

7.2

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 336 out of 1000 reviews
Rating 8 - Good. 239 out of 1000 reviews
Rating 6 - Okay. 201 out of 1000 reviews
Rating 4 - Poor. 95 out of 1000 reviews
Rating 2 - Terrible. 129 out of 1000 reviews

Reviews

6/10 Okay

Stefan, Palm Desert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Out of 6 restaurants only 1 was open daily. It was either the Italian restaurant or the buffet. The buffet had very limited food items and the food was the same day after day.
Stayed 7 nights in Aug 2025

2/10 Terrible

Hannah

Traveled with group
Liked: Staff & service
Disliked: Amenities
Expedia false advertised. No restaurants were open.
Stayed 4 nights in Sep 2025

2/10 Terrible

Joel

Liked: Staff & service
Disliked: Property conditions & facilities
Only one restaurant open, I paid for adult only and kids was everywhere
Stayed 5 nights in Aug 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tranquil, walk every where seems to focus on sustainability. The staff was top notch. The head sheff was very accomodating especially when he found out I eat no meat at all. All my meal time staff was impeccable, every staff I interacted with was wonderful no matter their title. I did not like breakfast on the last day the cornmeal porride was burnt and taste horrible and the steam veg was not good but overall I had a great time.
Stayed 8 nights in Aug 2025

4/10 Poor

Tarin

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Decent resort but too much harassment for tips on property by staff considering it's supposed to be a 4-5 star hotel you shouldn't have to deal with that as much. We went to relax not have people beg us for a tip or try to sell us things any opportunity they had a chance too. Expected the harassment on the beach from locals but it wasn't as bad as the resort waiters and certain staff
Stayed 1 night in Aug 2025

2/10 Terrible

Ellora, Prosper

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
All the restaurants are closed and only the buffet was open with very limited choice of food. We have vegetarians in the group and they literally had to survive on limited fruit options. Kids basically starved. They don't even have water bottles and served us water from Open container which made us sick with cold and cough. They have only few bar stands open with limited options and had to go to front desk area to get drinks. They had no chocolate to make us a cafe Mocha and we had to settle with just coffee. The beds are squeaky, and the bathroom flooded after taking a shower. Over all it was a nightmare and absolutely hated this place. I would not recommend this place to anyone.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathalee

Liked: Cleanliness, staff & service
Excellent for a relaxing getaway. The property just needs some renovations.
Stayed 1 night in Aug 2025

6/10 Okay

Horace, Stone Mountain

Traveled with partner
Liked: Cleanliness, staff & service
Staff were excellent. Very friendly and accommodating. The property’s age is really showing. Very limited dining choices. I really expected more from this property.
Stayed 2 nights in Aug 2025

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service
Not crowded, could always find a great spot on the beach. Would definitely consider returning to this resort!
Stayed 6 nights in Aug 2025

6/10 Okay

Dianna, Revere

Liked: Staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Lance

Traveled with family
Liked: Staff & service
It was a quiet and friendly atmosphere. The variety of food was lacking and some of the pastries were not fresh. The Italian restaurant was excellent though
Stayed 3 nights in Aug 2025

6/10 Okay

Howard

Stayed 1 night in Aug 2025

2/10 Terrible

Dejuane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

4/10 Poor

Latisha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The views of the property were nice, and the workers were very pleasant and welcoming. However, I would not revisit for several reasons. One being that there needs to be improvement on the property such as renovations and updates. Also, the food was horrible! My fiancé and I pretty much starved our entire stay. We couldn’t wait to leave which is crazy to say. Everything literally lacked flavor and it was honestly so disappointing. Especially because I was celebrating a birthday. And speaking of birthday, I was told something special would be done for me for my day, and I’m still waiting. I didn’t feel special at all that day and they didn’t keep their word which is not good at all. Also, there should be more available restaurants on the property, the select they have , combined with the lack of in stock items is very distasteful. Entertainment could’ve also been better too, I feel as though there was barely any compared to other resorts I’ve been to. My rating of this hotel would be a 3 out of10 and that’s only because of the beautiful views and beach. Very sad that I made this the resort to celebrate my birthday.
Stayed 5 nights in Aug 2025

6/10 Okay

Junior

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Didn’t like the idea that I keep have to call to get a housekeeper to come clean the room and the mini bar wasn’t stacked I have to keep calling for someone to come restock it when it should have been fill up from before I got there
Stayed 3 nights in Aug 2025

6/10 Okay

Virgil

Traveled with family and small children
Disliked: Amenities
The property was out dated as far as how the rooms looked. Also the telephone was not working in the rooms. The restaurant food was sub par not the best. Overall the beaches were beautiful but i would not recommend this resort unless it gets up graded and the room service and quality of the restaurants food gets better.
Stayed 4 nights in Aug 2025

10/10 Excellent

Onella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swim up bars, spa massage, sauna and steam rood. Ackee restaurant
Stayed 2 nights in Aug 2025

2/10 Terrible

Daryl

Disliked: Property conditions & facilities
Stayed here a few years back and loved every minute of it. But the vibe now is terrible. Majority of the food was pretty bad. There were a few staff members that stood out at the property and were excellent. But overall not a very good experience and won’t be coming back.
Stayed 6 nights in Aug 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Ivy, Surprise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff are very welcoming & hospitable. Property was very clean. Check in took a little long, which was weird to me because the resort was nowhere near full, the place was so empty that 7 of the 9 restaurants was closed! Things like this are never advertised when booking. 😡
@ the Jamaican restaurant eating pepper shrimp
Beautiful sunset
Stayed 1 night in Aug 2025

10/10 Excellent

Javid

Stayed 1 night in Aug 2025

4/10 Poor

Helen

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Review: Azul Beach Resort Negril Travel & Location • The resort is about 1.5 hours from Montego Bay airport, so prepare for a long drive — not ideal if you get motion sickness. • Avoid landing on Fridays — traffic to Negril can easily stretch the trip to 3 hours. Arrival & Check-In • Greeting was underwhelming: no cold towels or welcome drinks (others received them, we didn’t). • Reception staff didn’t explain how the resort works, where the restaurants are, or give us basic orientation. Food & Restaurants • Restaurant availability is inconsistent. At night, usually only 2 restaurants (sometimes with a buffet) are open. • No clear communication — the app is unreliable, and you constantly have to ask the lobby which places are open. • Buffets lack air conditioning and often run out of food/items. • Coffee is only available at one lobby bar; items like flavorings or even bottled water run out. • Food quality: average (2.5/5) — edible but not memorable. Portions and certain items (Jamaican patties, piña colada mix, snacks) run out quickly. • Room service is limited — e.g., ordered fries but received plantain fries instead. Pools & Facilities • Advertised adult-only pools are not enforced — kids are present. • Some pools are in poor condition with cracks. • Snack/beach bars run out of food if you don’t go early. Rooms • Many rooms are close to the road: expect traffic noise, music, and even flat tires at night. • Lighting system is confusing, almost like a “di
Stayed 8 nights in Aug 2025

6/10 Okay

Mariel

Liked: Staff & service
Disliked: Amenities
Review So probably just reiterating every review you already read. So let me start by saying the staff is 10/10, no issues with service. I got the best spa I’ve ever had, thanks Michelle. But moreso operations. I can get past the outdated rooms… even the no elevators. But the shower is gross. If you are a foodie and want to get the real relaxing resort experience this is not it. There’s 1-2 restaurants open for the entire resort per day. So good luck getting in. And if you can’t get into the restaurant, no you can’t order that same food for room service. Everything opens fairly late. Breakfast at 7a. Theres nothing walking distance off the resort, so even if you wanted to get something else you’re pretty limited. You can order a taxi though $20-40 per person. The buffet is down by building 12. My room was in building 2. Thank God for mobility and ability to get my steps in, but it got annoying. Gift shop at 8a. The QR code for the resorts amenities or room service menu didn’t work. So you really don’t know what time anything is unless you call and check daily. But if you’re on a budget and okay with a cheaper option this is an option that could fly. Just bring shower shoes. You still get the beach and can relax. But I would never recommend nor come back.
Stayed 5 nights in Aug 2025

4/10 Poor

Claudette

Disliked: Cleanliness, staff & service, property conditions & facilities
Rundown, rooms need a huge refresh, inconsistent restaurant availability. Not enough umbrellas at pool or on beach. Main pool looked abandoned and no one swam there because it didn't look welcoming.
Stayed 4 nights in Aug 2025

4/10 Poor

Brannon

Traveled with family
Liked: Room comfort

Would not recommend at this price point

Room: My room was clean and modern with a decent balcony attached. Some form of shade/covering on the balcony would have been good Property grounds: Property grounds were decent. Grass and hedges were well maintained and people were constantly mopping floors. However some areas outside are probably in need of painting/maintenance. Amenities: Not many amenities that typical all-inclusives at this price point would have. Would be nice if they had a beach bar, also some of the pool bars were not staffed at certain points of the day. Service: Staff was polite and friendly for the most part with the odd person having some attitude. I think this was due to the fact though that they were clearly understaffed putting the staff who were there under stress. Pools and Beach: Didn't really spend much time in any of the pools as the main pool was quite a ways from my room. The beach was pristine as it is Negril, so nothing the hotel has to really do there. There were alot of beach chairs and umbrellas for guests. Food: The main reason why I am reviewing this place so poorly is the food. Food should always be the thing that resorts focus on the most for their guests and I can say that this is some of the worst food I have ever had at a resort. Options were limited, the food tasted terrible (most food was either overcooked, bland or seasoned badly). Food staff were clearly overworked and in need of help. The best food I had the entire time there was the burger, which says alot.
Stayed 2 nights in Aug 2025

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