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Moon Palace Jamaica – All Inclusive

5.0 star property
VIP Access

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Photo gallery for Moon Palace Jamaica – All Inclusive

Smart TV, iPod dock, table tennis
Property video
View from room
4 outdoor pools, sun loungers, lifeguards on site
Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Main Street, Ocho Rios, Saint Ann
  • Place, Ocho Rios Craft Market
    ‪4 min walk‬
  • Place, Turtle Beach
    ‪9 min walk‬
  • Place, Turtle River Park
    ‪10 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

8.0 out of 10
Very good
(30 reviews)
  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, individually furnished

Superior Honeymoon Suite Ocean View - King Size Bed

  • Ocean view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Family Partial Ocean View - Kids & Teens Free

7.6 out of 10
Good
(5 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | Smart TV, iPod dock, table tennis

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • Ocean view
  • 1728 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Deluxe Ocean View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Ocean View

8.4 out of 10
Very good
(21 reviews)
  • Ocean view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Deluxe Resort View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View

8.0 out of 10
Very good
(81 reviews)
  • Resort view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, individually furnished

Superior Governor Suite Ocean View - King Size Bed

  • Ocean view
  • 1049 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Walk Out Suite Ocean View - Kids & Teens Free

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Junior Suite Ocean View - Kids & Teens Free

7.0 out of 10
Good
(7 reviews)
  • Ocean view
  • 501 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Kids & Teens Free

7.4 out of 10
Good
(37 reviews)
  • Resort view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Resort view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

  • Resort view
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Three Bedroom Villa

Three Bedroom Villa | Premium bedding, free minibar, in-room safe, individually furnished

Three Bedroom Villa

  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds and 2 Double Beds
  • Free WiFi

View all photos for Four Bedroom Villa

Premium bedding, free minibar, in-room safe, individually furnished

Four Bedroom Villa

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds
  • Free WiFi

About the neighborhood

Ocho Rios

Turtle Beach is a short stroll from Moon Palace Jamaica – All Inclusive, and other popular attractions like Dunn's River Falls are within a few miles (5 km). This 705-room, 5-star property has 4 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Ocho Rios Craft Market - 4 min walk - 0.3 miles
  • Ocho Rios Clock Tower - 6 min walk - 0.3 miles
  • Turtle Beach - 9 min walk - 0.5 miles
  • Turtle River Park - 10 min walk - 0.6 miles
  • Mahogany Beach - 1 min drive - 0.6 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 108 min drive

Restaurants

  • ‪KFC - ‬6 min walk
  • ‪Ocean's 11 - ‬13 min walk
  • ‪Boulangerie - ‬2 min walk
  • ‪MOMO @ Moon Palace Jamaica Grande - ‬1 min walk
  • ‪Jimmy Buffett's Margaritaville (Ocho Rios) - ‬14 min walk

About this property

Moon Palace Jamaica – All Inclusive

Guests of Moon Palace Jamaica – All Inclusive have access to a full-service spa, 4 outdoor pools, and a nightclub. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for JMD 10000 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this beach property include a children's pool, a gym, and a sauna.
40-inch Smart TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free minibar items, iPod docks, and coffee makers.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Similar properties

6 bars/lounges, 2 swim-up bars, 2 poolside bars
Hotel Riu Ocho Rios - All Inclusive
Ocho Rios
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
8.2 out of 10, Very Good, 2,791 reviews
Hotel Riu Ocho Rios - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boulangerie
  • Buccaneers Reef
  • La Gondola
  • Momo
  • Pier 8

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 3 buildings
  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: JMD 10000 per person (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

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Frequently asked questions

Are there all-inclusive options at Moon Palace Jamaica – All Inclusive?

Moon Palace Jamaica – All Inclusive has all inclusive rates that come with all meals and many onsite activities included. Activities include kayaking, bartending classes, and dance classes.

How much does it cost to stay at Moon Palace Jamaica – All Inclusive?

As of Jun 4, 2026, prices found for a 1-night stay for 2 adults at Moon Palace Jamaica – All Inclusive on Jun 24, 2026 start from $546, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Moon Palace Jamaica – All Inclusive?

Moon Palace Jamaica – All Inclusive offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What's there to see around Moon Palace Jamaica – All Inclusive?

This property is located in Ocho Rios, just steps from Ocho Rios Clock Tower and Ocho Rios Craft Market, and within a short walk of Turtle Beach. You'll also find Dunn's River Falls and Ocho Rios Fort within a short drive.

Is parking available on site at Moon Palace Jamaica – All Inclusive?

Yes, valet and self parking are offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is a spa located at Moon Palace Jamaica – All Inclusive?

AWE Spa is the property's spa and services include body wraps, couples treatments, and mani/pedis.

Does Moon Palace Jamaica – All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as 4 outdoor pools, an ocean-view restaurant, and a beach bar at this property.

Does Moon Palace Jamaica – All Inclusive include a casino?

No, Moon Palace Jamaica – All Inclusive doesn't have a casino.

Will I find an indoor pool at Moon Palace Jamaica – All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

Is Moon Palace Jamaica – All Inclusive a good place to stay for couples?

This beachfront property offers many amenities for couples such as an ocean-view restaurant and a beach bar with some guestrooms featuring a private indoor hot tub.

Are there hot tubs at Moon Palace Jamaica – All Inclusive?

No, but guests can enjoy a sauna at this property.

Does Moon Palace Jamaica – All Inclusive have a restaurant with a breakfast menu?

Yes, Moon Palace Jamaica – All Inclusive serves breakfast for a surcharge at Buccaneers Reef.

Will Moon Palace Jamaica – All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Moon Palace Jamaica – All Inclusive.

Are there connecting rooms at Moon Palace Jamaica – All Inclusive?

No, this property doesn't feature connecting guestrooms.

Where is the closest airport to Moon Palace Jamaica – All Inclusive?

The closest major airport to Moon Palace Jamaica – All Inclusive is Ocho Rios (OCJ-Ian Fleming Intl.), which is 10.3 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Moon Palace Jamaica – All Inclusive?

Yes, some guestrooms at this property offer a balcony where guests can enjoy ocean and resort views.

Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1056 out of 2007 reviews
Rating 8 - Good. 450 out of 2007 reviews
Rating 6 - Okay. 271 out of 2007 reviews
Rating 4 - Poor. 101 out of 2007 reviews
Rating 2 - Terrible. 129 out of 2007 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spacious, friendly staff, and food was great. Good place for a family getaway
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great staff the food was very good good vibes overall a great resort
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Naina

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time here with family and would highly recommend.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Partially but overall great hotel
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

JANICE

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room and resort. Awesome friendly staff and great food!! Looking forward to another visit.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were beautiful. Food staff and entertainment was very good
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Niceee view clean comfortable
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jeanine

Liked: Cleanliness, amenities, property conditions & facilities
It was so lovely all around!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was awesome!! Everyone was kind and pleasant!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spotless; the staff was very nice and attentive to our needs. This was a very nice and clean property.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Corrine

Liked: Amenities, property conditions & facilities
The staff was very accommodating. Rooms were nice. Food and service was excellent.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

DOMINIQUE

Liked: Cleanliness, amenities, property conditions & facilities
Food was amazing. Staff was friendly. Overall presentation was stunning.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

joshua s

Liked: Cleanliness, amenities, property conditions & facilities
Great place - would return.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful Rooms were nice Food was great and the buffet always offered options to satisfy everyone, even the picky eaters Entertainment at night was generally good
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Lalit

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good.. The food, the service, the overall experience very good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mahsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a stunning view of the ocean
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Densworth Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property friendly and helpful staff,food was perfect overall a lovely stay we will definitely be returning.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Tracey Ann

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Noreydy

Liked: Cleanliness, amenities, property conditions & facilities
The rooms, food items and overall amenities were very good. I enjoyed my time at the spa, all the staff were great.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gail

Liked: Amenities
Very satisfied with stay
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Sherril

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and common areas, staff and the food was excellent
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sherica

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, staff hospitality is 10/10, lots of things to do and we didn’t have to worry about anyone stealing any of our personal belongings.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Kirk-Dale

Liked: Cleanliness, amenities, property conditions & facilities
Spa, kids club, food, room service Friendly staff Expedia quick check in
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rohan

Liked: Cleanliness, amenities, property conditions & facilities
The food was great and roon was clean and comfortable, overall, our stay was pleasant. I would recommend this resort.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Dovette

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service top priority love my stay
Stayed 2 nights in Jan 2026

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