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Moon Palace Jamaica – All Inclusive

5.0 star property
VIP Access

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Photo gallery for Moon Palace Jamaica – All Inclusive

A modern living room with a large sofa, a coffee table, and a TV. There is a balcony with a view of the sea.
Property video
A spacious living area with a large TV, comfortable seating, a dining table, and a view of the sea.
A balcony with a view of a beach and a town.
A hammock with a cushion, a bench, and a view of the ocean.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Main Street, Ocho Rios, Saint Ann
  • Place, Ocho Rios Craft Market
    ‪4 min walk‬
  • Place, Ocho Rios Clock Tower
    ‪6 min walk‬
  • Place, Turtle Beach
    ‪9 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Premium bedding, minibar (free items), in-room safe, desk

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

8.0 out of 10
Very good
(32 reviews)
  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of the ocean.

Superior Honeymoon Suite Ocean View - King Size Bed

  • Ocean view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Family Partial Ocean View - Kids & Teens Free

A hotel room with two beds, a desk, a chair, and a view of the ocean.

Superior Family Partial Ocean View - Kids & Teens Free

7.6 out of 10
Good
(5 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

A modern dining area with a wooden table, beige chairs, and a fruit bowl. A white tufted sofa and a TV are visible in the background.

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • Ocean view
  • 1728 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Deluxe Ocean View

A hotel room with a large bed, a desk, a chair, and a view of the ocean.

Deluxe Ocean View

8.4 out of 10
Very good
(21 reviews)
  • Ocean view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Deluxe Resort View

A hotel room with a bed, a desk with a computer, a chair, a small table with a bottle and glasses, and a view of the beach and mountains.

Deluxe Resort View

8.2 out of 10
Very good
(84 reviews)
  • Resort view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Superior Governor Suite Ocean View - King Size Bed

A hotel room with a large bed, a TV, a balcony with a view of the sea, and a dining area.

Superior Governor Suite Ocean View - King Size Bed

  • Ocean view
  • 1049 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Superior Walk Out Suite Ocean View - Kids & Teens Free

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

A hotel room with a large bed, a desk, a chair, and a view of a green landscape.

Superior Junior Suite Ocean View - Kids & Teens Free

7.0 out of 10
Good
(7 reviews)
  • Ocean view
  • 501 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

Premium bedding, minibar (free items), in-room safe, desk

Deluxe Resort View with Balcony - Kids & Teens Free

7.4 out of 10
Good
(42 reviews)
  • Resort view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

A hotel room with a bed, a desk with a computer, a chair, a small table with a bottle and glasses, and a view of the beach and mountains.

Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Resort view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

A hotel room with two beds, a desk, a chair, and a large window with a view of the sea.

Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

  • Resort view
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Three Bedroom Villa

A modern living room with a sofa, coffee table, and a TV. There is a large window with a view of the sea.

Three Bedroom Villa

  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds and 2 Double Beds
  • Free WiFi

View all photos for Four Bedroom Villa

A hotel room with two beds, a TV, a desk with a lamp, and a view of the sea.

Four Bedroom Villa

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds
  • Free WiFi

About the neighborhood

Ocho Rios

Turtle Beach is a short stroll from Moon Palace Jamaica – All Inclusive, and other popular attractions like Dunn's River Falls are within a few miles (5 km). This 705-room, 5-star property has 4 outdoor pools along with a full-service spa and a restaurant.
View more Resorts in Ocho RiosOpens in a new window

What's nearby

  • Ocho Rios Craft Market - 4 min walk - 0.3 miles
  • Ocho Rios Clock Tower - 6 min walk - 0.3 miles
  • Turtle Beach - 9 min walk - 0.5 miles
  • Turtle River Park - 10 min walk - 0.6 miles
  • Shaw Park Gardens - 14 min walk - 0.8 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 108 min drive

Restaurants

  • ‪KFC - ‬6 min walk
  • ‪Boulangerie - ‬2 min walk
  • ‪MOMO @ Moon Palace Jamaica Grande - ‬1 min walk
  • ‪Ocean's 11 - ‬13 min walk
  • ‪Ocho Rios Jerk Center - ‬10 min walk

About this property

Moon Palace Jamaica – All Inclusive

Guests of Moon Palace Jamaica – All Inclusive have access to a full-service spa, 4 outdoor pools, and a nightclub. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for JMD 10000 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this beach property include a children's pool, a gym, and a sauna.
40-inch Smart TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free minibar items, coffee makers, and laptop-compatible safes.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Similar properties

6 bars/lounges, 2 swim-up bars, 2 poolside bars
Hotel Riu Ocho Rios - All Inclusive
Ocho Rios
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
8.2 out of 10, Very Good, 2,857 reviews
Hotel Riu Ocho Rios - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boulangerie
  • Buccaneers Reef
  • La Gondola
  • Momo
  • Pier 8

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 3 buildings
  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: JMD 10000 per person (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Moon Palace Jamaica Grande All Inclusive Ocho Rios
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Frequently asked questions

Are there all-inclusive options at Moon Palace Jamaica – All Inclusive?

Moon Palace Jamaica – All Inclusive has all inclusive rates that come with all meals and many onsite activities included. Activities include kayaking, bartending classes, and dance classes.

How much does it cost to stay at Moon Palace Jamaica – All Inclusive?

As of Jul 16, 2026, prices found for a 1-night stay for 2 adults at Moon Palace Jamaica – All Inclusive on Aug 16, 2026 start from $563, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Moon Palace Jamaica – All Inclusive?

Moon Palace Jamaica – All Inclusive offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What's there to see around Moon Palace Jamaica – All Inclusive?

This property is located in Ocho Rios, just steps from Ocho Rios Clock Tower and Ocho Rios Craft Market, and within a short walk of Turtle Beach. You'll also find Dunn's River Falls and Ocho Rios Fort within a short drive.

Is parking available on site at Moon Palace Jamaica – All Inclusive?

Yes, valet and self parking are offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is a spa located at Moon Palace Jamaica – All Inclusive?

AWE Spa is the property's spa and services include body wraps, couples treatments, and mani/pedis.

Does Moon Palace Jamaica – All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as 4 outdoor pools, an ocean-view restaurant, and a beach bar at this property.

Does Moon Palace Jamaica – All Inclusive include a casino?

No, Moon Palace Jamaica – All Inclusive doesn't have a casino.

Will I find an indoor pool at Moon Palace Jamaica – All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

Is Moon Palace Jamaica – All Inclusive a good place to stay for couples?

This beachfront property offers many amenities for couples such as a beach bar and an ocean-view restaurant with some guestrooms featuring a private indoor hot tub.

Are there hot tubs at Moon Palace Jamaica – All Inclusive?

No, but guests can enjoy a sauna at this property.

Does Moon Palace Jamaica – All Inclusive have a restaurant with a breakfast menu?

Yes, Moon Palace Jamaica – All Inclusive serves breakfast for a surcharge at Buccaneers Reef.

Will Moon Palace Jamaica – All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Moon Palace Jamaica – All Inclusive.

Are there connecting rooms at Moon Palace Jamaica – All Inclusive?

No, this property doesn't feature connecting guestrooms.

Where is the closest airport to Moon Palace Jamaica – All Inclusive?

The closest major airport to Moon Palace Jamaica – All Inclusive is Ocho Rios (OCJ-Ian Fleming Intl.), which is 10.3 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Moon Palace Jamaica – All Inclusive?

Yes, some guestrooms at this property offer a balcony where guests can enjoy ocean and resort views.

Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1092 out of 2074 reviews
Rating 8 - Good. 470 out of 2074 reviews
Rating 6 - Okay. 279 out of 2074 reviews
Rating 4 - Poor. 107 out of 2074 reviews
Rating 2 - Terrible. 126 out of 2074 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The trip was wonderful! The resort was immaculate, staff all very friendly. I can’t wait to return.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Quinnisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd time went last & loved it food gd & there’s a lot of entertainment…traveled with husband & teen son they also loved it!!
Stayed 5 nights in Jul 2026
Verified

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean modern rooms, courteous staff, the pool and the beach is amazing and very kid friendly
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it was so easy to get to the pool and beach.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, this is my 3rd time and will definately be back
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kenesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great ,kids place was great
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Staff was courteous
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved moon palace! Food was amazing. Staff was great!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Errol

Liked: Cleanliness, staff & service, amenities
The rooms very very clean staff was friendly love this place will be back soon
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moon palace was a great experience. Location was great, staff amazing, food and drinks also amazing. I will be returning.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Avah

Liked: Cleanliness, staff & service, amenities
Everything was amazing. The staff were very hospitable. There are many restaurants, and bars to go too and plenty of activities to do on the property so you can’t get bored.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Pamela Devi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly, and helpful. The beach was very clean. Food was great!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and relaxing
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spacious, friendly staff, and food was great. Good place for a family getaway
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Ana

Liked: Staff & service, amenities, property conditions & facilities
Beach was incredible! Loved the care the hotel took to ensure it stayed clean. Staff were super kind and friendly. Overall a great trip!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Alejandro G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the buffet was so so compared to other 5 star resorts that I’ve stayed at HOWEVER the staff, beach, entertainment and the specialty restaurants make up for it
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Swendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean roon, staff friendly, location was excellent right next to the the town where you can go for real jamaican food and bars. Would recommend to anyone with kids as well.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great staff the food was very good good vibes overall a great resort
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

Chad Gregory

Liked: Cleanliness, staff & service, amenities
Nice resort. Great staff with good dining options. Beach was great! This is a party resort, not a family resort.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Naina

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time here with family and would highly recommend.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

sheorani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located in the heart of the beautiful beach in Ocho Rios Jamaica, love the food, great staff. Leroy gave us a tour of the property and he articulated so well with his presentation.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well managed property
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent and welcoming, very kid friendly resort. Rooms could be updated (but eventually will from what resort was saying )
Stayed 4 nights in Mar 2026