Moon Palace Jamaica – All Inclusive

Luxury property on the beach, with 4 outdoor pools

VIP Access

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Where to?

Dates

October 2025

November 2025

4 outdoor pools, sun loungers, lifeguards on site

Superior Governor Suite Ocean View - King Size Bed | 1 bedroom, premium bedding, free minibar, in-room safe

Breakfast, lunch, dinner served; international cuisine, pool views

On the beach, white sand, sun loungers, beach umbrellas

Overview
Rooms
Location
Policies

Very good

Popular amenities

Explore the area

Main Street, Ocho Rios, Saint Ann

Place, Turtle Beach
‪7 min walk‬
Place, Ocho Rios Fort
‪4 min drive‬
Place, Dunn's River Falls
‪8 min drive‬
Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
‪21 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

1 bedroom, premium bedding, free minibar, in-room safe

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Very good

323 sq ft
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Superior Honeymoon Suite Ocean View - King Size Bed

323 sq ft
Ocean view
Sleeps 2
1 King Bed

Superior Family Partial Ocean View - Kids & Teens Free

Good

646 sq ft
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

1728 sq ft
2 bedrooms
Ocean view
Sleeps 6
1 King Bed and 2 Double Beds

Deluxe Ocean View

Excellent

301 sq ft
Ocean view
Sleeps 3
1 King Bed OR 2 Double Beds

Deluxe Resort View

Very good

301 sq ft
Resort view
Sleeps 3
1 King Bed OR 2 Double Beds

Superior Governor Suite Ocean View - King Size Bed

1049 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed

Superior Walk Out Suite Ocean View - Kids & Teens Free

Excellent

506 sq ft
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Junior Suite Ocean View - Kids & Teens Free

Good

501 sq ft
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Deluxe Resort View with Balcony - Kids & Teens Free

Good

323 sq ft
Resort view
Sleeps 4
2 Double Beds OR 1 King Bed

Deluxe Resort View - Book 5 nights, Get 3 Free nights at Punta Cana

301 sq ft
Resort view
Sleeps 3
1 King Bed OR 2 Double Beds

Deluxe Resort View with Balcony - Book 5 nights, Get 3 Free nights at Punta Cana

323 sq ft
Resort view
Sleeps 4
2 Double Beds OR 1 King Bed

About the neighborhood

Ocho Rios

Located within a 5-minute walk of Ocho Rios Craft Market, Moon Palace Jamaica – All Inclusive is within a 15-minute stroll of Ocho Rios Clock Tower. This 705-room, 5-star property has 4 outdoor pools along with a full-service spa and a restaurant.

What's nearby

Turtle Beach - 7 min walk - 0.4 miles
Mahogany Beach - 1 min drive - 0.6 miles
Ocho Rios Fort - 4 min drive - 1.6 miles
Mystic Mountain - 6 min drive - 2.6 miles
Dunn's River Falls - 8 min drive - 3.4 miles

Getting around

Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

‪Boulangerie - ‬4 min walk
‪Moon Palace Loud bar - ‬4 min walk
‪Mother`s - ‬4 min walk
‪Mongoose Jamaica - ‬1 min walk
‪Pier 8 - ‬1 min walk

About this property

Moon Palace Jamaica – All Inclusive

Luxury property on the beach, with 4 outdoor pools

Guests of Moon Palace Jamaica – All Inclusive have access to a full-service spa, 4 outdoor pools, and a nightclub. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for JMD 10000 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.

40-inch Smart TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free minibar items, iPod docks, and coffee makers.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

6 bars/lounges, 2 swim-up bars, 2 poolside bars

On private beach
Pool
Hot Tub
Breakfast included

$191 nightly

Oct 21 - Oct 22

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

2 swim-up bars
A bar/lounge
A beach bar
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

Boulangerie
Buccaneers Reef
La Gondola
Momo
Pier 8

Things to do

4 outdoor pools
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Games
Gym
Hot tub
Nightclub
Playground
Sauna
Shopping
Table tennis
Waterslide

Family friendly

4 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free supervised activities for children
In-room babysitting (surcharge)
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service

Business services

Business center
Computer station

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
In a regional park
On the beach
Pool loungers
Terrace

Full-service spa

Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Handrails in stairways
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

11 floors
3 buildings
Banquet hall
Lifeguards
Smoking not allowed

Room amenities

Bedroom

Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

40-inch smart TV
iPod dock

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Desk
Individual furnishings
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: JMD 10000 per person (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.

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Frequently asked questions

Are there all-inclusive options at Moon Palace Jamaica – All Inclusive?

Moon Palace Jamaica – All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include kayaking, bartending classes, and dance classes.

How much does it cost to stay at Moon Palace Jamaica – All Inclusive?

As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at Moon Palace Jamaica – All Inclusive on Nov 16, 2025 start from $323.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Moon Palace Jamaica – All Inclusive?

Moon Palace Jamaica – All Inclusive offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What's there to see around Moon Palace Jamaica – All Inclusive?

This property is located in Ocho Rios, just steps from Ocho Rios Craft Market and Ocho Rios Clock Tower, and within a short walk of Turtle River Park. You'll also find Turtle Beach and Mahogany Beach less than a mile away.

Will I be able to park at Moon Palace Jamaica – All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is a spa located at Moon Palace Jamaica – All Inclusive?

AWE Spa is the property's spa and services include body wraps, couples treatments, and mani/pedis.

Does Moon Palace Jamaica – All Inclusive include a casino?

No, Moon Palace Jamaica – All Inclusive doesn't have a casino.

Will I find an indoor pool at Moon Palace Jamaica – All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

Is Moon Palace Jamaica – All Inclusive good for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 4 outdoor pools, and an ocean-view restaurant.

Are there hot tubs at Moon Palace Jamaica – All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Moon Palace Jamaica – All Inclusive have a restaurant with a breakfast menu?

Yes, Moon Palace Jamaica – All Inclusive serves breakfast for a surcharge at Buccaneers Reef.

Will Moon Palace Jamaica – All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Moon Palace Jamaica – All Inclusive.

Are there connecting rooms at Moon Palace Jamaica – All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

Where is the closest airport to Moon Palace Jamaica – All Inclusive?

The closest major airport to Moon Palace Jamaica – All Inclusive is Ocho Rios (OCJ-Ian Fleming Intl.), which is 10.2 mi away (23 minutes by car).

Are there rooms with balconies that I can book at Moon Palace Jamaica – All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a balcony where guests can enjoy ocean or resort views.

Moon Palace Jamaica – All Inclusive Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Okay

Kemisha

Sep 2, 2025

Liked: Cleanliness, amenities

Doesn’t smell good everywhere like it used to and not enough complimentary toiletries in the bathrooms i.e shower gel and lotion. Place needs updating

Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Aug 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Aug 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love the Moon Palace, the staff is so nice from the swim up bar to the lobby bar its always a nice staying there as a guest. The only change is to have an adult pool side as an option.

Stayed 5 nights in Aug 2025

8/10 Good

Lisa

Traveled with family

Aug 19, 2025

Liked: Cleanliness, staff & service, amenities

I liked that if you are having a bad day the staff will try to make it better. Glendon the bartender, Moya from the lobby and Renae from Spa truly made me feel welcomed and uplifted my spirit. The warmth of their heart resonated with me after the bad experience. These 2 persons are a gem to the Moon Palace experience. The some staff is so genuine. This is a beautiful attribute. However, the staff at the fitness club needs to be retrained.

Stayed 2 nights in Aug 2025

6/10 Okay

Latoya

Jul 20, 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Galvin D

Jul 18, 2025

Stayed 4 nights in Jun 2025

8/10 Good

Shawn

Jul 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was very clean!!!

Stayed 3 nights in Jul 2025

6/10 Okay

christopher

Traveled with family and small children

Jul 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Couldn’t get into any restaurants so had to use the Buffett for every meal It was terrible Looks like they use most of the food from lunch for dinner

Stayed 2 nights in Jul 2025

2/10 Terrible

Kimberly

Traveled with family

Jul 17, 2025

Disliked: Amenities

The Staff wasn’t friendly at all. The services were terrible . The resort need more kids friendly activities . The food wasn’t the best.

Stayed 4 nights in Jul 2025

10/10 Excellent

Ellsworth

Jul 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice

Stayed 1 night in Jul 2025

10/10 Excellent

Tayo

Jul 17, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean friendly environment.. definitely recommend however email communication can be slow and disappointing

Stayed 1 night in Jul 2025

8/10 Good

Tayo

Traveled with family and small children, Traveled with partner, Traveled with family

Jul 17, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff are friendly as always

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with group

Jul 17, 2025

Moon Palace Ocho Rios Take

Room specifications were not as advertised. Booked ocean view balcony very small and 80% industrial view including top of property's roofs. Requested room change with public relations who were able to accommodate what with a slightly better room. Also found some of furniture dated throughout hotel lobby. Two out of 3 elevators consistently working during 5 nights stay. However staff were friendly and beach view from lower level was enjoyable. Favorite a favorite dining spots where jerk hut Momo and pier 8

Stayed 1 night in Jul 2025

6/10 Okay

Todd

Jul 16, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We had an issue with

Stayed 7 nights in Jul 2025

4/10 Poor

Mikayel

Jul 16, 2025

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness

Stayed 4 nights in Jul 2025

10/10 Excellent

Zharia

Traveled with partner

Jul 16, 2025

Moon palace is BEAUTIFUL. Customer service unique and on time everytime. Loved it! I would give it a 5 thumbs up 👍 👍👍👍👍

Stayed 2 nights in Jul 2025

10/10 Excellent

JOAN

Traveled with family

Jul 15, 2025

Liked: Cleanliness, staff & service, amenities

We loved our stay at Moon Palace. The property needs so upgrading , service and food was excellent. My only complaint is that we couldn’t get reservations for several restaurants.

Stayed 5 nights in Jul 2025