Moon Palace Jamaica – All Inclusive

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Moon Palace Jamaica – All Inclusive

Three Bedroom Villa | Premium bedding, free minibar, in-room safe, individually furnished
Property video
Balcony view
View from room
Exterior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Main Street, Ocho Rios, Saint Ann
  • Place, Ocho Rios Craft Market
    ‪4 min walk‬
  • Place, Ocho Rios Clock Tower
    ‪6 min walk‬
  • Place, Turtle Beach
    ‪9 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

8.0 out of 10
Very good
(30 reviews)
  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Superior Honeymoon Suite Ocean View - King Size Bed

  • Ocean view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Family Partial Ocean View - Kids & Teens Free

7.6 out of 10
Good
(5 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • Ocean view
  • 1728 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Deluxe Ocean View

8.4 out of 10
Very good
(21 reviews)
  • Ocean view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Resort View

8.0 out of 10
Very good
(79 reviews)
  • Resort view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Superior Governor Suite Ocean View - King Size Bed

  • Ocean view
  • 1049 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Superior Walk Out Suite Ocean View - Kids & Teens Free

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Superior Junior Suite Ocean View - Kids & Teens Free

7.0 out of 10
Good
(7 reviews)
  • Ocean view
  • 501 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Deluxe Resort View with Balcony - Kids & Teens Free

7.4 out of 10
Good
(37 reviews)
  • Resort view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Resort view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

  • Resort view
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Three Bedroom Villa

  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds and 2 Double Beds

Four Bedroom Villa

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds

About the neighborhood

Ocho Rios

Moon Palace Jamaica – All Inclusive places you within a 5-minute walk of Ocho Rios Craft Market and Ocho Rios Clock Tower. This 705-room, 5-star property has 4 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Ocho Rios Craft Market - 4 min walk - 0.3 miles
  • Ocho Rios Clock Tower - 6 min walk - 0.3 miles
  • Turtle Beach - 9 min walk - 0.5 miles
  • Turtle River Park - 10 min walk - 0.6 miles
  • Shaw Park Gardens - 14 min walk - 0.8 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 108 min drive

Restaurants

  • ‪Boulangerie - ‬2 min walk
  • ‪KFC - ‬6 min walk
  • ‪Ocean's 11 - ‬13 min walk
  • ‪MOMO @ Moon Palace Jamaica Grande - ‬1 min walk
  • ‪Jimmy Buffett's Margaritaville (Ocho Rios) - ‬14 min walk

About this property

Moon Palace Jamaica – All Inclusive

Guests of Moon Palace Jamaica – All Inclusive have access to a full-service spa, 4 outdoor pools, and a nightclub. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for JMD 10000 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this beach property include a children's pool, a gym, and a sauna.
40-inch Smart TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free minibar items, iPod docks, and coffee makers.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boulangerie
  • Buccaneers Reef
  • La Gondola
  • Momo
  • Pier 8

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 3 buildings
  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: JMD 10000 per person (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

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Frequently asked questions

Are there all-inclusive options at Moon Palace Jamaica – All Inclusive?

Moon Palace Jamaica – All Inclusive has all inclusive rates that come with all meals and many onsite activities included. Activities include kayaking, bartending classes, and dance classes.

How much does it cost to stay at Moon Palace Jamaica – All Inclusive?

As of Apr 20, 2026, prices found for a 1-night stay for 2 adults at Moon Palace Jamaica – All Inclusive on May 6, 2026 start from $544, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Moon Palace Jamaica – All Inclusive?

Moon Palace Jamaica – All Inclusive offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What's there to see around Moon Palace Jamaica – All Inclusive?

This property is located in Ocho Rios, just steps from Ocho Rios Clock Tower and Ocho Rios Craft Market, and within a short walk of Turtle River Park. You'll also find Turtle Beach and Mahogany Beach less than a mile away.

Is a spa located at Moon Palace Jamaica – All Inclusive?

AWE Spa is the property's spa and services include body wraps, couples treatments, and mani/pedis.

Does Moon Palace Jamaica – All Inclusive include a casino?

No, Moon Palace Jamaica – All Inclusive doesn't have a casino.

Will I find an indoor pool at Moon Palace Jamaica – All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

Does Moon Palace Jamaica – All Inclusive have a restaurant with a breakfast menu?

Yes, Moon Palace Jamaica – All Inclusive serves breakfast for a surcharge at Buccaneers Reef.

Will Moon Palace Jamaica – All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Moon Palace Jamaica – All Inclusive.

Where is the closest airport to Moon Palace Jamaica – All Inclusive?

The closest major airport to Moon Palace Jamaica – All Inclusive is Ocho Rios (OCJ-Ian Fleming Intl.), which is 10.3 mi away (24 minutes by car).

Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1030 out of 1954 reviews
Rating 8 - Good. 430 out of 1954 reviews
Rating 6 - Okay. 264 out of 1954 reviews
Rating 4 - Poor. 100 out of 1954 reviews
Rating 2 - Terrible. 130 out of 1954 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Michelle

Stayed 6 nights in Jan 2026

10/10 Excellent

Michelle

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Jan 2026

6/10 Okay

Kevin

Stayed 2 nights in Jan 2026

10/10 Excellent

Kip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swim up bar was awesome
Stayed 5 nights in Jan 2026

10/10 Excellent

Vishal, Winnipeg

Stayed 7 nights in Jan 2026

6/10 Okay

Zoe

Traveled with partner
Disliked: Staff & service
The property overall was nice. Although I did come in 2021 and it wasn’t the same. There was sand in the hallways, stains on the towels, chairs, placemats, and tables. It didn’t have the same sparkle and cleanliness that it did a few years back. This didn’t stop us from enjoying the property but this was something that I noticed as soon as we arrived and picked up on throughout our stay.
Stayed 5 nights in Jan 2026

8/10 Good

kenneth, cedar falls

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 7 nights in Jan 2026

8/10 Good

Jenette

Stayed 1 night in Jan 2026

8/10 Good

Danzalee

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very pleasant and the hotel was well kept. Could've done with a bit of updating in some areas however. For example, the FlowRider wasn't working. The night club was only open some nights
Stayed 2 nights in Jan 2026

10/10 Excellent

Gail

Traveled with family and small children, Traveled with partner
Liked: Amenities
Very satisfied with stay
Stayed 6 nights in Jan 2026

6/10 Okay

alfransio

Traveled with partner
Liked: Cleanliness, staff & service
Not enough night life
Stayed 2 nights in Jan 2026

6/10 Okay

Glen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Not enough night life
Stayed 4 nights in Jan 2026

8/10 Good

Kameal

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Yes room was spotless great staff
Bob Marley drink
Beautiful ocean
Stayed 1 night in Jan 2026

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the food was not too good but the amenities was very good.
Stayed 2 nights in Jan 2026

2/10 Terrible

Delante

Traveled with group
Disliked: Cleanliness, property conditions & facilities
There was roaches in my room and the staff was not accommodating in event request as we were celebrating a milestone birthday. Also there were appliances that didn’t work. And my AC failed in the middle of the night.
Stayed 4 nights in Jan 2026

10/10 Excellent

Lon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful resort, friendly helpful staff, great location for onsite excursions. Great drink options! Lots of activities each day- great for families of all ages, good availability of beach chairs, food was good. Rooms were nice, spa was fantastic. Buffet was decent, but crowded. Wish there was one more sit down restaurant. Italian and Asian were great! Would def do the Asian a 2nd night if we could get a reservation. The steak place was just Ok, service was not great there and food was disappointing. They were out of filet the night we went.
Stayed 5 nights in Jan 2026

10/10 Excellent

RICKY

Stayed 2 nights in Jan 2026

8/10 Good

Nermin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great but the room was not ocean view if anything it was partial ocean view.
Stayed 4 nights in Jan 2026

10/10 Excellent

Alyia

Stayed 2 nights in Jan 2026

2/10 Terrible

Terriann

Stayed 1 night in Jan 2026

10/10 Excellent

Maureolin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Serrandon

Liked: Cleanliness, property conditions & facilities
We had a great time! I would highly recommend
Stayed 3 nights in Dec 2025

6/10 Okay

Keston

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The overall property is well maintained, however, there’s sometimes a delay when you put in assistant request
Stayed 4 nights in Jan 2026

2/10 Terrible

Christopher

Disliked: Cleanliness, amenities
It was hassle checking in and the room was distasteful. For those reasons, I checked out early. Thank you
Stayed 1 night in Dec 2025

10/10 Excellent

Sherene

Traveled with family
Liked: Cleanliness, amenities
Yes
Stayed 3 nights in Jan 2026