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Recent guest reviews

The property is loud at all hours of the night. There was no tv, towels, hot water, microwave, fridge, or wifi during my 3 night stay.

Take this off of the website hotel is unsafe dirty an unsuitable for visitors.Didnot stay there felt unsafe

I did not stay at the property. I checked in, paid for the room and when I got into the room, it was dirty, and the air conditioner was broken. The comforter on one of the beds had a hole in it. A horrible place. I had to get a room at Motel 6 in Mesa.

AAARRRGH!!! This is absolutely the worst hotel/ motel experience I have ever had in my life! The check-in was not available because of a computer issue until after 6:00 PM, I had to wait for three hours. The lobby is unclean and creepy; like a flophouse in a 1930's movie. The woman "working" the front office gave me the impression that I was bothering her when I asked about the delay checking in. When I was finally able to get to my room(after dark) I could not believe how NASTY the accommodations were. The floor had what I would refer to as a "brown highway" where it had NOT been cleaned after many thousands of feet and shoes had traversed it. The furniture was a mixture of broken Goodwill donations and in-house fabrications. The "peephole" in the door had been forcibly removed from the outside, probably so it would be more difficult to watch all the shady events going on in the parking lot. There was loud music, screaming, car alarms, and drug deals happening right outside my door. I wish I was lying, but this was my real experience. I didn't feel safe in this environment but fortunately I wasn't alone; I had dozens of cockroaches to keep me company and protect me! I did sleep for about two hours to be woken up by mattresses being dropped on my front window from a crew working on the unit next to mine. COLD WATER SHOWER to end my visit as well. I know that the management will give me the same BS reply about how important my feedback is, just like all the other reviews.

This is a dump got in the parking lot and left

Where to begin? Check-in took over an hour, because the desk clerk kept having to stop working in order to speak with police officers who seem to be on the property dealing with disturbances constantly. There were no towels in the room, and the faucet was simply sitting on to of the sink... it wasn't connected to the sink by any bolts or anything, so when you try to turn it on, the whole fixture falls into the sink. Oh, I could go on and on and on, but you get the idea. Awful place. Stay away.

The place is a mess I will not stanyay there again and I will tell everyone not to stay there

No rooms available due to housekeeping. Women at the front desk was very rude and dismissive.

The wifi never worked. There were roaches all over. Cigarette burn holes in everything. This place is nasty. STAY A WAY AT ALL COSTS.

Everything was as expected but the check in. One clerk for a sold out hotel

Roaches everywhere. Crack heads everywhere. They make you pay an additional $40 deposit to basically stay in a roach coach. No wash cloths in room. Ice machine broken. Only 5 bags of chips in the vending machine. Just ghetto. Will not recommend. Definitely telling people NOT to stay here.

Professional

Easy access to rooms, great staff & room was spotless!!

The property smell like a sewer the first room I had the shower head was busted off the second room the TV didn't work the ice machine is broken vending machine Stole My Money my blankets and sheets had cigarette Burns in them I didn't have a full set of towels in my room this place really sucks I would never stay there again I wish they would reimburse me my money just wanted me to pay more money for deposit but didn't have it someone should make this right between me and them somebody should reimburse me

W Sweetwater Ave Phoenix AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Concierge services

Located in North Mountain, Rodeway Inn Phoenix North I-17 is within a few miles (5 km) of sights such as Arizona State University-West Campus and Cave Creek Golf Course. This 62-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Rooms

Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Free local calls, safes, and desks are also available.


Property features

Guests of Rodeway Inn Phoenix North I-17 enjoy an outdoor pool, free WiFi in public areas, and coffee in a common area. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Additional amenities include free newspapers, laundry facilities, and an ATM.

Room options

Standard Room 2 Queen Beds, Desk, Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room 2 Queen Beds, Desk, Non-Smoking

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Rodeway Inn Phoenix North I-17

Everyone (19) Couples (3) Family (8)
1
Family with small children

The property is loud at all hours of the night. There was no tv, towels, hot water, microwave, fridge, or wifi during my 3 night stay.

By on Feb 27, 2024

Review comment responded on Feb 29, 2024

Hello Jessica, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us, and we will address these concerns with our team to improve our services. We encourage you to reach out to management directly to further discuss your stay.

1
Everyone

By on Jan 27, 2024

Review comment responded on Jan 28, 2024

Hello Karista,We're sorry to hear that your experience at our hotel did not meet your expectations. We value your feedback and encourage you to reach out to us directly so we can address any concerns you may have had during your stay. We strive to provide exceptional service and would appreciate the opportunity to make it right for you.

1
Everyone

Take this off of the website hotel is unsafe dirty an unsuitable for visitors.Didnot stay there felt unsafe

By on Jan 18, 2024

Review comment responded on Jan 20, 2024

Hello Fredrick,Thank you for bringing this matter to our attention. We apologize for any discomfort you may have felt. We take the safety and cleanliness of our hotel very seriously and have strict protocols in place. We encourage you to reach out to our management team directly to discuss your concerns in further detail.

1
Business Business

I did not stay at the property. I checked in, paid for the room and when I got into the room, it was dirty, and the air conditioner was broken. The comforter on one of the beds had a hole in it. A horrible place. I had to get a room at Motel 6 in Mesa.

By on Jul 5, 2022

Review comment responded on Jul 7, 2022

Hello LUIS, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

5
Everyone

By on Mar 9, 2022

Review comment responded on Jun 7, 2022

Hello Isabella, From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

1
Everyone

By on Feb 28, 2022

Review comment responded on May 30, 2022

Hello Slawomir, On behalf of our entire staff thank you for staying with us and for rating your stay.,

1
Business Business

AAARRRGH!!! This is absolutely the worst hotel/ motel experience I have ever had in my life! The check-in was not available because of a computer issue until after 6:00 PM, I had to wait for three hours. The lobby is unclean and creepy; like a flophouse in a 1930's movie. The woman "working" the front office gave me the impression that I was bothering her when I asked about the delay checking in. When I was finally able to get to my room(after dark) I could not believe how NASTY the accommodations were. The floor had what I would refer to as a "brown highway" where it had NOT been cleaned after many thousands of feet and shoes had traversed it. The furniture was a mixture of broken Goodwill donations and in-house fabrications. The "peephole" in the door had been forcibly removed from the outside, probably so it would be more difficult to watch all the shady events going on in the parking lot. There was loud music, screaming, car alarms, and drug deals happening right outside my door. I wish I was lying, but this was my real experience. I didn't feel safe in this environment but fortunately I wasn't alone; I had dozens of cockroaches to keep me company and protect me! I did sleep for about two hours to be woken up by mattresses being dropped on my front window from a crew working on the unit next to mine. COLD WATER SHOWER to end my visit as well. I know that the management will give me the same BS reply about how important my feedback is, just like all the other reviews.

By on Feb 25, 2022

Review comment responded on Feb 27, 2022

Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

1
Family Business Business

This is a dump got in the parking lot and left

By on Feb 10, 2022

Review comment responded on Feb 12, 2022

Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

1
Everyone

By on Jan 9, 2022

Review comment responded on Apr 10, 2022

Hello Tamara, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

1
Everyone

Where to begin? Check-in took over an hour, because the desk clerk kept having to stop working in order to speak with police officers who seem to be on the property dealing with disturbances constantly. There were no towels in the room, and the faucet was simply sitting on to of the sink... it wasn't connected to the sink by any bolts or anything, so when you try to turn it on, the whole fixture falls into the sink. Oh, I could go on and on and on, but you get the idea. Awful place. Stay away.

By on Dec 31, 2021

Review comment responded on Jan 2, 2022

Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,

Rodeway Inn Phoenix North I-17

2735 W Sweetwater Ave, Phoenix, AZ 85029
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