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Recent guest reviews

No wifi or coffee for breakfast. Rundown and surrounded by homeless

So many homeless hanging out at the staircases. Property was so poorly lit, it looked closed!

I like the fact that I didn't see ANY bugs inside the room at all out entire 2week stay that was a plus considering all the trash and homeless that is around that area along with it being located right next to a fire station And train tracks ..yeah need I say more?

The parking lot had alot of homeless people park in parking lot. The hotel room was dirty and had bed bugs. We had to leave after we told manager.

Property seemed very unsafe. Many people roaming around, it looked unsafe. When we got there there place looked terrible luckily the lady at the counter was very understanding and helpful and cancelled our reservation. Not a place I would take family

Staff were friendly. Unfortunately there were Stains on bed sheets, curtains were soiled and had holes in them. Bathroom had trash leftover from previous occupants. Carpet in the room could do with being replaced. Completely breakfast was poor quality. There was lots of noise from outside the room all hours of the night.

I see peoples outside property looks unacceptable and rooming around are scary. Hotel room and condition are terrible. Broken bed and clean less bedsheets. I canceled immediately after checkin room in few minutes.

FYI Bad part of town, old rooms not very clean

the room was so dirty, there was black tar on the counter, floor , bathtub, walls, door from heroin. the smell of smoke was almost unbarable, fighting goining on with other guests, cusing and i had my 5 yr old with me. people going through the dumpsters. not a safe or good area at all.

Loved that there was a Denny's literally in the parking lot. The bed was a memory foam type and very comfy. There were three pillows which was nice. Towels were fresh and folded. No microwave or fridge but a king size bed is always a plus. Room was clean but the property less so. Hallways smell of piss in the stairwells and there is litter. Staff are very friendly. Didn't try the free breakfast but it was served and there were muffins I heard. My biggest beef is that when you book online there is a $75 dollar deposit they don't do if you book at the desk. They did give it back in three days however and they did give a reciept for it. The area if your not from the city might make you nervous but otherwise it's pretty low key.

The rooms wreaked of smoke. All the railings outside were filthy . There was something brown smeared in the bathroom wall. And the carpet was so disgusting . There were stains on the linens. Alot of homeless people roaming outside and over all just not it!!!

First floor, we had no privacy. Curtains had to be rubberband shut by me. The air conditioner didn't work, made horrible noises trying. Floor had carpet stains, blanket had cigarette burn hole. Curtains were horrible condition, stapled up barely hanging on. I have pictures.

Run down, bad neighborhood, did not feel safe upon arrival and cancelled reservation, went to another hotel.

The property isn't in such a great part of town, but if you're looking for a quick stay while traveling, it'll do the job.

N Black Canyon Hwy Phoenix AZ

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Midtown, La Quinta Inn by Wyndham Phoenix Thomas Road is within 2 miles (3 km) of sights such as Encanto Park and Arizona Veterans Memorial Arena. This 139-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.


Dining

Free continental breakfast is included with your stay.


Rooms

Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, free local calls, and ironing boards are other standard amenities.


Property features

La Quinta Inn by Wyndham Phoenix Thomas Road features an outdoor pool, free WiFi in public areas, and coffee in a common area. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a terrace, laundry facilities, and a TV in a common area.

Room options

Deluxe Suite, 2 Double Beds, Non Smoking (Deluxe Family Suite)

2 Double Beds | Sleeps 4

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Deluxe Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for La Quinta Inn by Wyndham Phoenix Thomas Road

Everyone (19) Couples (2) Family (13)
3
Family Business Business

No wifi or coffee for breakfast. Rundown and surrounded by homeless

By on Sep 17, 2022

Review comment responded on Sep 20, 2022

Thank you for taking the time to let us know about your recent stay with us. I'm saddened to hear about the issues encountered during your stay. This is definitely not the type of experience we want our guests to have while staying with us. Please rest assured I will share your comments with my team to ensure your concerns are properly addressed.

1
Everyone

So many homeless hanging out at the staircases. Property was so poorly lit, it looked closed!

By on Sep 1, 2022

Review comment responded on Sep 2, 2022

Thank you for taking the time to let us know about your recent stay with us. I'm saddened to hear about the issues encountered during your stay. This is definitely not the type of experience we want our guests to have while staying with us. Please rest assured I will share your comments with my team to ensure your concerns are properly addressed.

3
Partner Couples

I like the fact that I didn't see ANY bugs inside the room at all out entire 2week stay that was a plus considering all the trash and homeless that is around that area along with it being located right next to a fire station And train tracks ..yeah need I say more?

By on Aug 4, 2022

Review comment responded on Aug 8, 2022

Thank you for taking the time to let us know about your recent stay with us. I'm saddened to hear about the issues encountered during your stay. This is definitely not the type of experience we want our guests to have while staying with us. Please rest assured I will share your comments with my team to ensure your concerns are properly addressed.

1
Everyone

By on Apr 11, 2022

1
Friends

The parking lot had alot of homeless people park in parking lot. The hotel room was dirty and had bed bugs. We had to leave after we told manager.

By on Apr 11, 2022

2
Family with small children

Property seemed very unsafe. Many people roaming around, it looked unsafe. When we got there there place looked terrible luckily the lady at the counter was very understanding and helpful and cancelled our reservation. Not a place I would take family

By on Mar 28, 2022

2
Family Family with small children

Staff were friendly. Unfortunately there were Stains on bed sheets, curtains were soiled and had holes in them. Bathroom had trash leftover from previous occupants. Carpet in the room could do with being replaced. Completely breakfast was poor quality. There was lots of noise from outside the room all hours of the night.

By on Mar 21, 2022

1
Everyone

By on Mar 15, 2022

1
Family

I see peoples outside property looks unacceptable and rooming around are scary. Hotel room and condition are terrible. Broken bed and clean less bedsheets. I canceled immediately after checkin room in few minutes.

By on Dec 29, 2021

Review comment responded on Dec 30, 2021

Thank you for taking the time to let us know about your recent stay with us. I'm saddened to hear about the issues encountered during your stay. This is definitely not the type of experience we want our guests to have while staying with us. Please rest assured I will share your comments with my team to ensure your concerns are properly addressed.

1
Family Friends

FYI Bad part of town, old rooms not very clean

By on Nov 27, 2021

Review comment responded on Dec 3, 2021

Thank you for taking the time to let us know about your recent stay with us. I'm saddened to hear about the issues encountered during your stay. This is definitely not the type of experience we want our guests to have while staying with us. Please rest assured I will share your comments with my team to ensure your concerns are properly addressed.

La Quinta Inn by Wyndham Phoenix Thomas Road

2725 N Black Canyon Hwy, Phoenix, AZ 85009
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