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Sheraton Crescent Hotel

3.5 out of 5.0

Recent guest reviews

VERY NICE HOTEL AND REASONABLE PRICE AND COMFORTABLE

We just left a week long stay at the Sheraton Crescent in Phoenix, this hotel stay was everything I hoped it would be. Our room was upgraded to a King since the double room wasn't cleaned yet, it was beautiful! Our view overlooked the pools and had Mountains in the background, breathtaking! We stayed on the Club room level and were so happy with the breakfast and food everyday, also, the free water and pop all day long came in very handy since every day was over 100 degrees. All of the staff was so friendly and did an amazing job of making us feel welcome throughout our stay. We will definitely be back!

Wonderful hotel! Felt so refreshed to only reason I didn't give it 5 stars is because I was charged accidently for an extra night. But as soon as I brought it to their attention, the situation was rectified. I also loved that they let me check in a little earlier than my scheduled check in time. Overall wonderful experience. I don't know what they clean their lobby with, but it smells amazing! There were moments I didn't want to leave the hotel.

Poor wifi connection, stain on carpet, needed updating

I've stayed at Sheratons in the past, however, they have never been as nice as this hotel. I'm a loyal Marriott patron and, clearly with Marriott acquiring Starwood, all of their chains are moving to quality accommodations. The staff was great, gym fully equipped and machines working, room immaculate and quiet. I would highly recommend.

Hotel was clean, staff was friendly, and the location was perfect.

Nice and clean room. Quiet, nice installation Good breakfast

It was good except the dining area is very expensive. One good thing is having a shuttle to take you around

This hotel was very relaxing! Need minor upgrade but still upholds the elegance, cleanliness and professional hospitality!

The staff was nice and helpful everything is there no need to go anywhere else the kids enjoy the pool and slide.

Pretty nice inside. The rooms look nice. It's just the details are dated: the carpet had stains, the wall paper had some stains, the grout around the tub was cracked and dirty. The pillows were nice but the beds are very uncomfortable.

Phoenix in June, no pool should be closed for maintenance! Do that in March! Otherwise decent stay. Hotel was a little older than it looks in the pictures.

Very nice hotel, staff was excellent and helpful. Very nice amenities, decent location. The only negative, the room was outdated, poor TV, lack of electronics connections, fridge did not work.

Very nice and clean hotel. Bed was very comfortable. Great location close to I 17

This hotel was very over priced for my stay. When I checked in they didn't have my upgrade which I had previously paid for. The rooms were not clean, we had a problem with our sink and I called the front desk multiple times for the same thing and never got what I needed. Including a wake up call for my last day to make our flight. This was an SPG fail.

Bathroom wasn't the best but amenities was great. Was close to the business and the look and feel of the place was wonderful. The staff especially the front desk was very helpful. The food ordered via room service was okay (got the burger and fries).

It was a very nice stay for 3 nights. My wife and 20 month old daughter loved the room. We were able to put her to bed in her pack n play in between our two beds and then we got creative and were able to sit outside on the Juliet deck and eat, have a drink and look out on the palm trees, pools, mountains beyond, while the sun went down. Only slight criticism is the shower curtain was to short, the sink was draining very slowly, and the ceiling fan screen cover over the shower was bent and rusted and just kinda nasty looking but not a big deal.

The hotel staff was very friendly and accommodating. Room service food was excellent, fast and hot. Room was very clean and comfortable. Parking garage was not well lit at night and was a little scary on my own. I would definitely stay here again.

Great weekend!! Very friendly staff.. Would definitily recommend it'

2620 W Dunlap Ave Phoenix AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 2 outdoor pools

Located in North Mountain, Sheraton Crescent Hotel is a short stroll from Castle N' Coasters and within a 10-minute drive of Cave Creek Golf Course. This 342-room, 3.5-star hotel welcomes guests with 2 outdoor pools, a restaurant, and a 24-hour fitness center. Shaw Butte and North Mountain Park are also close to this Phoenix hotel.


Dining

In addition to a restaurant that serves breakfast and lunch, you can also enjoy a drink at the pub. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6 AM to 10 AM.


Rooms

Sheraton Crescent Hotel's 342 air-conditioned rooms provide balconies, coffee makers, and free weekday newspapers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Free local calls, free bottled water, and safes are also available.


Property features

Guests staying at Sheraton Crescent Hotel enjoy access to 2 outdoor pools, a 24-hour fitness center, and a spa tub. Free self parking and paid valet are available, and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a sauna, an outdoor tennis court, and free WiFi in public areas.

Room options

Club Floor, Business Lounge Access

Queen 2 | Sleeps 5

Club Floor, Club Room, Business Lounge Access

King 1 | Sleeps 3

Club Room, Business Lounge Access

Queen 2 | Sleeps 5

Deluxe Room, 1 King Bed, Balcony

King 1 | Sleeps 3

Guest reviews for Sheraton Crescent Hotel

Everyone (16) Business (8) Couples (7) Family (10) Other (2) Friends (1)
4

very nice hotel, and for the price was reasonable

Everyone

VERY NICE HOTEL AND REASONABLE PRICE AND COMFORTABLE

By , from TUCSON, AZ on Jun 26, 2017

5

awesome stay!

Everyone

We just left a week long stay at the Sheraton Crescent in Phoenix, this hotel stay was everything I hoped it would be. Our room was upgraded to a King since the double room wasn't cleaned yet, it was beautiful! Our view overlooked the pools and had Mountains in the background, breathtaking! We stayed on the Club room level and were so happy with the breakfast and food everyday, also, the free water and pop all day long came in very handy since every day was over 100 degrees. All of the staff was so friendly and did an amazing job of making us feel welcome throughout our stay. We will definitely be back!

By on May 27, 2017

4

wonderful hotel!

Everyone

Wonderful hotel! Felt so refreshed to only reason I didn't give it 5 stars is because I was charged accidently for an extra night. But as soon as I brought it to their attention, the situation was rectified. I also loved that they let me check in a little earlier than my scheduled check in time. Overall wonderful experience. I don't know what they clean their lobby with, but it smells amazing! There were moments I didn't want to leave the hotel.

By on May 11, 2017

3

not great but okay

Everyone

Poor wifi connection, stain on carpet, needed updating

By on Mar 23, 2017

5

very impressed

Everyone

I've stayed at Sheratons in the past, however, they have never been as nice as this hotel. I'm a loyal Marriott patron and, clearly with Marriott acquiring Starwood, all of their chains are moving to quality accommodations. The staff was great, gym fully equipped and machines working, room immaculate and quiet. I would highly recommend.

By , from New Jersey on Dec 16, 2016

5

great stay!

Everyone

Hotel was clean, staff was friendly, and the location was perfect.

By on Dec 6, 2016

4

a pleasant stay

Everyone

By , from Parker Colorado on Nov 6, 2016

5

nena

Everyone

Nice and clean room. Quiet, nice installation Good breakfast

By , from El Paso. Texad on Sep 20, 2016

5
Everyone

It was good except the dining area is very expensive. One good thing is having a shuttle to take you around

By on Sep 3, 2016

5

lovely stay

Everyone

This hotel was very relaxing! Need minor upgrade but still upholds the elegance, cleanliness and professional hospitality!

By on Aug 19, 2016