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Recent guest reviews

Very nice hotel. Would definitely stay at this place again!

The bathroom has no exhaust fan, floors were stained with gum, the ac was broken when we showed up, everything is dated by 20 years. The jacuzzi is just a warm pool. No free breakfast. Lots of homeless in the immediate vicinity. Beds were super comfortable and the staff were very professional

I liked that it had the backyard for doing yoga or screeching

Fast friendly service

This was a really nice hotel. Property was clean, staff was friendly, and the food and drink at the restaurant/bar was good and fair priced

Fair price for nice rooms.

everything is fine, people over here are so respectful

The photos online are totally deceiving this place is a dump. Its old and not cared for. There was dog hair and stains on our bedspread..apparently they wash sheets but not coverlet. There were stains and holes in carpet. Tbere was no bar or restaurant and the location is right next to the freeway and there were crackheads all around, dangerous area.

I booked this hotel for the water slide for my son. It wasn’t in operation. The pool hours were only till 8. Most all hotels don’t close until 10.our view was the roof and vacant lot.

This is my fourth time back to this hotel. The hotel staff are amazing and can’t beat the location and the price. Although, the rooms have definitely gone down hill since the last time I stayed there and the AC did not work very well.

I liked the back patio area and pool. Room was nice.

It was very quiet and peaceful, the lobby is very nice and easy free parking

This property use to be really nice.. over the years it feels like they've stopped updating the rooms. The lobby is nice and kept up. Rooms are nice at first glance. Bed was an old box spring. Lamp shade was broken. Lots of chips in furniture, ripped fabric, peeling wallpaper, and the headboard was cracked/ well worn. The bath mat was completely soaked before we even used the shower. And because of the shower curtain design water gets all over the floor.

The staff was great customer service was great to and hotel location was good and hotel was nice environment and I have pleasure to meet with supervisor TRACI LOPES, and her staff members there was excellent and great hospitality, and I look forward to come back again thank you

It was a OK experience. Hotel and pool area need some work.

W Dunlap Ave Phoenix AZ

Hotel highlights

  • Walking distance to Castles N' Coasters
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in North Mountain, Sheraton Crescent Hotel is within a 15-minute drive of popular attractions such as Grand Canyon University and Phoenix Convention Center. This 342-room, 3.5-star hotel welcomes guests with 3 outdoor pools, a restaurant, and a 24-hour gym.


Dining

In addition to a restaurant that serves breakfast and lunch, you can also enjoy a drink at the pub. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Cooked-to-order breakfast is offered for a fee each morning from 6 AM to 10 AM.


Rooms

All 342 rooms feature balconies, coffee makers, and free weekday newspapers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.


Property features

Guests staying at Sheraton Crescent Hotel enjoy access to 3 outdoor pools, a 24-hour gym, and a sauna. Onsite parking is available, both free self and paid valet parking (USD 10 per night)—also useful is limo/town car service. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, a spa tub, and an outdoor tennis court.

Room options

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, Balcony

1 King Bed | Sleeps 3

Club Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Sheraton Crescent Hotel

Everyone (22) Couples (12) Family (21)
5
Family

Very nice hotel. Would definitely stay at this place again!

By on May 11, 2022

3
Family

The bathroom has no exhaust fan, floors were stained with gum, the ac was broken when we showed up, everything is dated by 20 years. The jacuzzi is just a warm pool. No free breakfast. Lots of homeless in the immediate vicinity. Beds were super comfortable and the staff were very professional

By on Mar 21, 2022

4
Family

I liked that it had the backyard for doing yoga or screeching

By on Jan 18, 2022

1
Everyone

By on Dec 11, 2021

4
Everyone

By on Oct 11, 2021

5
Family

Fast friendly service

By on Sep 4, 2021

5
Everyone

This was a really nice hotel. Property was clean, staff was friendly, and the food and drink at the restaurant/bar was good and fair priced

By on Aug 5, 2021

5
Family

Fair price for nice rooms.

By on Jul 23, 2021

5
Family

everything is fine, people over here are so respectful

By on Jul 7, 2021

1
Family

The photos online are totally deceiving this place is a dump. Its old and not cared for. There was dog hair and stains on our bedspread..apparently they wash sheets but not coverlet. There were stains and holes in carpet. Tbere was no bar or restaurant and the location is right next to the freeway and there were crackheads all around, dangerous area.

By on Jun 22, 2021

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