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Recent guest reviews

our room was dirty. couch looks like it should have been replaced about 10 years ago. dirty mirrors. dirty floors. only clean thing was the bed...which was the only place we actually sat. the main counter/island was covered in old glitter and food grease. definitely need to upgrade the rooms.

I like the privacy and tranquility of the facility, clean, staff were very professional and friendly. we had difficulty finding the place, arrived at night and Plantation Rd, winds around. Not enough towels, we were 4 and only had 3 sets of towels. However, I would recommend this facility.

I was really more than I expected it to be. I was not there long enough to truly enjoy all the amenities of the room. I thought it was neat that the room had a fireplace and full kitchen. The location was quiet and I liked that they strongly encouraged quietness after 10pm. I will definitely be considering this as an option in the future and recommend the facility to others.

Knowing we would be late for check in...I called the hotel to ensure they would keep our room available. The man who answered was kind and considerate. When we arrived, he was pleasant and excited that we had made it safely. He helped with locations around the city for myself and others. Our room clean and extremely comfortable.

Our check-in was pleasant and uneventful. The receptionist was quite friendly and accommodating. The web-site of the hotel gave us the impression of a very nice and upgraded facility. I emailed the staff prior to our arrival to make sure our room was well cleaned due to allergies, and other health issues. I also mentioned I had read reviews about the hotel on websites. I verified with the receptionist to make sure my email was received upon our arrival. The pictures on the website of the rooms was quite different from our room. The hardwood floors in the kitchen was seeping small amounts of water. When the maintenance repairman came the next day, he reported the floor will need to be " pulled up " due to plumbing issues. There were rust areas all over the refrigerator. We noticed a large spot on one of the sofa pillows. There were not enough towels for 3 people. There were a few flying bugs in the room. Needless to say, this room should not have been given to anyone simply because of plumbing issues. This hotel needs major renovations.

We got a great price on this hotel, and it had a kitchen, which allowed us to save more money by making our own meals. It seems as though the room had been recently updated with new flooring, but the updates were not done to the highest quality. The baseboard was still carpet, which made the room smell slightly stale and the coffee table had obviously been painted black. The brush strokes were obvious. The breakfast was really good. It included waffles, eggs, and other things beyond just the basics. The staff was friendly and helpful. Overall, a good experience. We would stay there again.

The front desk staff was very helpful and courteous.

Management at this hotel was very uncooperative and not willing to work with customers when issues beyond the control of the customer happens. Won't go into details but Manager was not accommodating and very rigid.

This hotel was very friendly and had great service. Would stay here again and recommend to a friend. Only issue was it was a little difficult finding. The value of the room is phenomenal, room was very large and had everything that anyone would need.

The hotel was ok. For the price I expected a little better. The staff was very friendly.

Great location with lots of dining options. Rooms were large, however slightly worn. Staff was friendly and helpful. Overall good roomy stay.

Room was very clean and quiet.just there one night.breakfast was excellent. Several hot and cold items. The best we have encountered on this kind of trip

I was pleased with my room. It was roomy and had up to date appliances in the kitchen including a dishwasher. The decor was fresh, although a fresh coat of paint would do wonders. I asked for a non-smoking room and when I walked through the door it smelled like stale cigarettes. The staff immedialtey took care of the problem. Over all I would stay their again.

The hotel was great, plenty of room, very clean and dog friendly, will be staying there again on next visit.

STAFF WAS ALWAYS MORE THAN HELPFUL. OUR STAY WAS MADE MORE THAN COMFORTABLE AND WE WOULD RECOMMEND STAYING HERE. BREAKFASTS WERE GREAT AND OUR STAY WAS COMFORTABLE

Stairs were too narrow, room was lacking many necessities such as blankets, pillows, sheets, etc. The office personel were very helped but their help was required too much. When I needed anything I had to go to the office to get it rather than it being sent to the room.

My family of 5 had a very pleasant weekend stay. Our daughter is disabled and the room was very well suited for a wheelchair. A detachable shower head is about the only thing she needed that the room didn't have. The beds were so soft. I am very finicky about cleanliness and our room met my standards. Will definitely consider this hotel during future travels.

Plantation Road Pensacola FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • 24-hour fitness center
  • 24-hour business center

West Florida Hospital is within 2 miles (3 km) of M Stay Suites while other popular attractions such as Cordova Mall are within 3 miles (5 km). This 64-room, 3-star aparthotel has a 24-hour gym along with free in-room WiFi and free self parking.


Rooms

Each apartment is air-conditioned and features a kitchen with a refrigerator, an oven, a microwave, and a stovetop. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, free local calls, and an ironing board. Weekly housekeeping is available.


Property features

M Stay Suites offers a 24-hour gym, free WiFi in public areas, and a spa tub. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.

Room options

2 Queen Bed Suite, Full Kitchen, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Suite, Multiple Beds, Accessible, Full Kitchen, Non Smoking

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 1 King Bed with Sofa bed, Full Kitchen, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, Multiple Beds, Full Kitchen, Non Smoking (Top Floor, 2 Levels)

2 King Beds | Sleeps 6

Guest reviews for M Stay Suites

Everyone (8) Couples (8) Business (1) Family (12) Other (2)
5
Everyone

By on Aug 17, 2021

3
Everyone

By on Aug 2, 2021

5
Everyone

By on Jul 26, 2021

1
Partner Couples

our room was dirty. couch looks like it should have been replaced about 10 years ago. dirty mirrors. dirty floors. only clean thing was the bed...which was the only place we actually sat. the main counter/island was covered in old glitter and food grease. definitely need to upgrade the rooms.

By on Aug 11, 2019

4
Family Family

I like the privacy and tranquility of the facility, clean, staff were very professional and friendly. we had difficulty finding the place, arrived at night and Plantation Rd, winds around. Not enough towels, we were 4 and only had 3 sets of towels. However, I would recommend this facility.

By on Jun 11, 2019

4
Everyone

I was really more than I expected it to be. I was not there long enough to truly enjoy all the amenities of the room. I thought it was neat that the room had a fireplace and full kitchen. The location was quiet and I liked that they strongly encouraged quietness after 10pm. I will definitely be considering this as an option in the future and recommend the facility to others.

By , from Columbus, GA on Jan 20, 2019

5
Everyone

Knowing we would be late for check in...I called the hotel to ensure they would keep our room available. The man who answered was kind and considerate. When we arrived, he was pleasant and excited that we had made it safely. He helped with locations around the city for myself and others. Our room clean and extremely comfortable.

By on Jan 8, 2019

1

our experience at mainstay hotel.

Everyone

Our check-in was pleasant and uneventful. The receptionist was quite friendly and accommodating. The web-site of the hotel gave us the impression of a very nice and upgraded facility. I emailed the staff prior to our arrival to make sure our room was well cleaned due to allergies, and other health issues. I also mentioned I had read reviews about the hotel on websites. I verified with the receptionist to make sure my email was received upon our arrival. The pictures on the website of the rooms was quite different from our room. The hardwood floors in the kitchen was seeping small amounts of water. When the maintenance repairman came the next day, he reported the floor will need to be " pulled up " due to plumbing issues. There were rust areas all over the refrigerator. We noticed a large spot on one of the sofa pillows. There were not enough towels for 3 people. There were a few flying bugs in the room. Needless to say, this room should not have been given to anyone simply because of plumbing issues. This hotel needs major renovations.

By , from Montgomery, Al on Jul 6, 2017

3

good value

Family

We got a great price on this hotel, and it had a kitchen, which allowed us to save more money by making our own meals. It seems as though the room had been recently updated with new flooring, but the updates were not done to the highest quality. The baseboard was still carpet, which made the room smell slightly stale and the coffee table had obviously been painted black. The brush strokes were obvious. The breakfast was really good. It included waffles, eggs, and other things beyond just the basics. The staff was friendly and helpful. Overall, a good experience. We would stay there again.

By , from TN on Apr 2, 2017

5

nice hotel! will stay again.

Everyone

The front desk staff was very helpful and courteous.

By , from Jacksonville, Fl on Aug 15, 2016

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