Like so many post COVID hotels, it seemed musty and moldy. It seems to be many of them. It looked clean but smelled like a gym locker in our room. I assume this is the result of them sitting dormant for so long.
Staff was very friendly.
OK
They charged me a 200 extra when I got there cause I live local and said they would return it as soon as I checked out and it still hasn’t been returned
Hotel room was nice and clean, except for the shower. It had hair and dirt in it and looked like someone had just came from the beach and showered or rinsed out a mop. Staff was very nice but they did allow people to lounge in the lobby without face masks. Overall it was a great deal, I would stay again.
The room is pretty clean. But the thing is the lady at reception seem like unprofessional. We’re usually get introduced about pool and breakfast area, also wifi access code. She didn’t say anything of it.
All very Clean, bedding very comfortable and staff friendly & helpful
Very nice hotel with pleasant staff, restaurant in hotel was excellent - food and service.
Best hotel in Pensacola! Clean, modern and new looking. Just wish the rooms had blackout shades
Hold on my card but nothing in the mini bar. Bar tender on Saturday night was terrible. Poor service. Way overpriced for what you get poor value.
I like this property because it was easy to access the interstate and get to other desired location in which I wanted to visit. I didn't like the property due to the fact I felt a little unsafe and uneasy at times. I observed a lot of shady individuals while I was there for example drug hypes walking around.
New Beds, great staff, friendly, near restaurants in town
I was very impressed with how friendly the staff was. The pool and hot tub was awesome and clean. Even though I wanted to stay on the beach I was very satisfied with my stay here.
Stayed until we could check into our condo. Clean and comfortable.
maid service was slow on cleansing the room. They did a good job, but slow on getting there. First time I got a bill for breakfast at a Holiday Inn Express and no cinnamon roll. That is part of your trade mark. I did not had to pay because i received meal tickets. but hated I was not able to return for a cinnamon roll, fruit, or juice. Since I enjoy when handling early morning task. So when in Pensacola I'll probably go back to Hilton Garden. Please understand free breakfast is a standard will fast travel in today world.
Holiday Inn Pensacola - University Area, an IHG Hotel places you within a leisurely stroll of University Town Plaza and West Florida Hospital. This 114-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free manager's reception. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.
Guests can expect 37-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, and pillowtop beds with pillow menus ensure a restful night. Sofa beds, refrigerators, and microwaves are also standard.
Guests of Holiday Inn Pensacola - University Area, an IHG Hotel have access to an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a spa tub, conference space, and a business center.
Like so many post COVID hotels, it seemed musty and moldy. It seems to be many of them. It looked clean but smelled like a gym locker in our room. I assume this is the result of them sitting dormant for so long.
Staff was very friendly.
We are delighted you enjoyed your stay and hope to see you again should your travels return you to the area.
OK
We hope you will choose the Holiday Inn again for your future accommodation needs.
They charged me a 200 extra when I got there cause I live local and said they would return it as soon as I checked out and it still hasn’t been returned
Hotel room was nice and clean, except for the shower. It had hair and dirt in it and looked like someone had just came from the beach and showered or rinsed out a mop. Staff was very nice but they did allow people to lounge in the lobby without face masks. Overall it was a great deal, I would stay again.
Greetings, Thank you so much for staying with us. We do apologize for any inconvenience you may have encountered during your stay. Thank you for your feedback as we use it to make our Hotel better for you!
The room is pretty clean. But the thing is the lady at reception seem like unprofessional. We’re usually get introduced about pool and breakfast area, also wifi access code. She didn’t say anything of it.
Thank you so much for staying with us!!! Thank you for your feedback as well as we will pass it out to our new employees!
All very Clean, bedding very comfortable and staff friendly & helpful
Greeting, Thank you so much for staying with us! We are so happy you enjoyed your stay! Thank you for your feedback as well. We're looking forward to your next visit.
Greeting, Thank you so much for staying with us! We are so happy you enjoyed your stay! Thank you for your feedback as well. We're looking forward to your next visit.
Very nice hotel with pleasant staff, restaurant in hotel was excellent - food and service.
Donna, Thank you so much for staying with us! We are glad you enjoyed your stay and we look forward to you staying with us again. Sincerely, Angela Allen Front Desk Supervisor
Thank you for choosing the Holiday Inn and for sharing your experience. We value and appreciate your feedback.