OK
They charged me a 200 extra when I got there cause I live local and said they would return it as soon as I checked out and it still hasn’t been returned
Hotel room was nice and clean, except for the shower. It had hair and dirt in it and looked like someone had just came from the beach and showered or rinsed out a mop. Staff was very nice but they did allow people to lounge in the lobby without face masks. Overall it was a great deal, I would stay again.
The room is pretty clean. But the thing is the lady at reception seem like unprofessional. We’re usually get introduced about pool and breakfast area, also wifi access code. She didn’t say anything of it.
All very Clean, bedding very comfortable and staff friendly & helpful
Very nice hotel with pleasant staff, restaurant in hotel was excellent - food and service.
Best hotel in Pensacola! Clean, modern and new looking. Just wish the rooms had blackout shades
Hold on my card but nothing in the mini bar. Bar tender on Saturday night was terrible. Poor service. Way overpriced for what you get poor value.
I like this property because it was easy to access the interstate and get to other desired location in which I wanted to visit. I didn't like the property due to the fact I felt a little unsafe and uneasy at times. I observed a lot of shady individuals while I was there for example drug hypes walking around.
New Beds, great staff, friendly, near restaurants in town
I was very impressed with how friendly the staff was. The pool and hot tub was awesome and clean. Even though I wanted to stay on the beach I was very satisfied with my stay here.
Stayed until we could check into our condo. Clean and comfortable.
maid service was slow on cleansing the room. They did a good job, but slow on getting there. First time I got a bill for breakfast at a Holiday Inn Express and no cinnamon roll. That is part of your trade mark. I did not had to pay because i received meal tickets. but hated I was not able to return for a cinnamon roll, fruit, or juice. Since I enjoy when handling early morning task. So when in Pensacola I'll probably go back to Hilton Garden. Please understand free breakfast is a standard will fast travel in today world.
The hotel met our expectations. Property in great condition and well maintained.
Pros: Friendly staff, clean room, prompt service, good quality breakfast Cons: Limited location because you can only make right turn on Davis Highway; Need to make uturn half a mile down the road if you need to go north;
Holiday Inn Pensacola - University Area, an IHG Hotel places you within a leisurely stroll of University Town Plaza and West Florida Hospital. This 114-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free manager's reception. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.
All of Holiday Inn Pensacola - University Area, an IHG Hotel's 114 rooms are air-conditioned and have an array of amenities, including sofa beds, microwaves, and refrigerators. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, and pillowtop beds with pillow menus ensure a restful night. Other standard amenities include coffee makers, free newspapers, and free local calls.
Guests of Holiday Inn Pensacola - University Area, an IHG Hotel have access to an outdoor pool, a fitness center, and a spa tub. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.
OK
They charged me a 200 extra when I got there cause I live local and said they would return it as soon as I checked out and it still hasn’t been returned
Hotel room was nice and clean, except for the shower. It had hair and dirt in it and looked like someone had just came from the beach and showered or rinsed out a mop. Staff was very nice but they did allow people to lounge in the lobby without face masks. Overall it was a great deal, I would stay again.
Greetings, Thank you so much for staying with us. We do apologize for any inconvenience you may have encountered during your stay. Thank you for your feedback as we use it to make our Hotel better for you!
The room is pretty clean. But the thing is the lady at reception seem like unprofessional. We’re usually get introduced about pool and breakfast area, also wifi access code. She didn’t say anything of it.
Thank you so much for staying with us!!! Thank you for your feedback as well as we will pass it out to our new employees!
All very Clean, bedding very comfortable and staff friendly & helpful
Greeting, Thank you so much for staying with us! We are so happy you enjoyed your stay! Thank you for your feedback as well. We're looking forward to your next visit.
Greeting, Thank you so much for staying with us! We are so happy you enjoyed your stay! Thank you for your feedback as well. We're looking forward to your next visit.
Very nice hotel with pleasant staff, restaurant in hotel was excellent - food and service.
Donna, Thank you so much for staying with us! We are glad you enjoyed your stay and we look forward to you staying with us again. Sincerely, Angela Allen Front Desk Supervisor
Best hotel in Pensacola! Clean, modern and new looking. Just wish the rooms had blackout shades
Hold on my card but nothing in the mini bar. Bar tender on Saturday night was terrible. Poor service. Way overpriced for what you get poor value.
We hope you will choose the Holiday Inn again for your future accommodation needs.