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Ramada Kissimmee Gateway

3.0 out of 5.0

Recent guest reviews

there was a insect at room my son was freaking out and the receptionist just say ''ooo sorry'' , receptionist said 1 breakfast is free when we were doing check in, and they got 2 people breakfast from us at check out , and they just said sorry we had a mistake!!! that was really terrible experience for us.

Room was not of good quality. We were put in the outside motel style building rooms. Musty smell as soon as we opened the door. If my kids did not pass out from the 16+ hour drive, I would have requested a room in the main tower or left for another location!

Not a fancy resort, but a perfect launching point for the parks and sourroundi attractions. Clean accommodations with spacious rooms and attentive staff. Find a good rate and you are set.

VERY CLOSE TO WALT DISNEY WORLD. VERY CONVINIENT LOCATION. VERY CLEAN.

Nothing spectacular just a decent place to stay. Very convenient if you are visiting Disney.

El hotel y el personal son excelentes...si restaurante es super...mi niña disfrutó de la piscina en cantidad...el persomal de los cuartos son bien serviciales....la nevera no funcionaba apropiadamente y la cambiaron enseguida se reportó....próximo año estaremos por allá

It was indeed a pleasure to find hotel met our expectations.

Not good ,bad idea to go there also it's dirty the room Service didn't clean the rom

Staff were friendly and helpful. Hotel was close enough to Theme parks if you wanted to drive. They also provided a shuttle service for free. Just leave a small tip for the driver. Room was clean and the beds were comfortable. Restaurants on site are convenient: After a long day of walking around one of the theme parks you might not want to go off site. Swimming pool looked great. Didn't use it, but it was big.

Carpet stains, mildew smell in room, air vents, college fridge just laying on the floor below your knees access, 1 tiny trash can no liner, had to unplug lamp and alarm clock to charge our phones, old Formica bath counter tops, 1 cup cheap coffee maker, water saver on shower nozzle, blow dryer super old. Must Turn off light switch to use the blow dryer plug. I told the girl at checkout about my room just the mildew part. She said nothing just checked me out. She did not care at all. No thank you nothing. Never going back.

Checked in after 11pm, and a waiting line of 5 guests in front of me. The line got longer by the time I checked in. I can't blame the one person working the desk. It doesn't help when he had to reach around to other areas to print the keys and photo copy licenses. Nothing was just set up directly in front of him to use. The room itself is fine for one night. Its a fairly worn out hotel. It gets the job done, if you're spending all day and night in the Parks instead, and just need a bed for the night. Look for the coupon books at the State Line. This one's in there!

No kleenex, old bath tub with marks, Loud noise for people passing the room, the wall not built for sound proof.

We stayed in room 258 which had a neighbor room. The neighbors were loud on the first night. We had to put a towel under the door to block the noise. The front door had spaces between the door and frame where air could come through so you can hear outside noise. The comfort of the bed was okay. The pillow was old, when you lay your head, you can feel the stuffing break apart. The bathroom was filthy. The shower curtain was molded. The frame around the toilet paper dispenser had thick dust around it. The room was old. You can tell they were not trying to fix it up. The only good thing about it is that it's close drive to Disney world and souvenir shops. The lady who checked us in was rude, she never once smiled. She did not make me feel welcome.

First off this is for the tower rooms. The rooms are dated but the beds are super comfortable. The location is great with plenty of food choices close by. They do have an amazing breakfast buffet for only $10 a person. All in all if you arent picky about minor cosmetic details you'll find a comfortable bed and clean room.

This hotel room itself was very nice, but the bathroom smelled like urine when we entered it. In addition the shower was HORRIBLE! The lobby was superb almost like you were walking into a 4 or 5 star hotel, but when you enter the room, it was clear that it was a 2.5 star. I would probably not want to stay there again.

I've recently stayed at this hotel for a family vacation. I started to notice bites on my daughter and I. I played it off thinking we were getting bit from the outside. BOY WAS I WRONG. We had fleas in our room and the hotel staffed later found them. We were bit over 50 times all over our body. Never will I stay at this hotel again.

good for the price. probably worth it to move up to the new building instead of the cheap rooms in back.

My girlfriend and I stayed here for a Disney trip. it was clean and comfortable for the price. We ate breakfast at the hotel's restaurant and it was good. I had some waffle with my bacon. They offer shuttle services to the parks, however they leave a little late for my taste. I would stay again.

First night door had to be repaired by maintenance. Would not engage to allow door to open. Two other nights had to have keys reprogrammed. Maintenance said they were transitioning to proximity keys. Guess it is time to change room 0330 to a proximity lock. There was a chemical smell in the room that went away for a few days and seemed to come back. Pillows are very small but the bed is extremely comfortable. Staff was great anytime we interacted with them. Night maintenance man was very talkative and polite while fixing the door. Housekeeping obviously did not use a vacuum while cleaning. There was a piece of a sugar packet that was on the floor for at least four days. Overall stay was not bad because of the attentiveness of the staff.

Nice facility, nice pool area. Gift shop and deli were nice

Room options

Standard Room, 1 King Bed, Pool View

King 1 | Sleeps 3

Deluxe Room, 2 Queen Beds, Tower

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, No View

Queen 2 | Sleeps 5

Guest reviews for Ramada Kissimmee Gateway

Everyone (41) Business (28) Couples (80) Family (159) Other (24) Friends (20)
1

terrible experience

Everyone

there was a insect at room my son was freaking out and the receptionist just say ''ooo sorry'' , receptionist said 1 breakfast is free when we were doing check in, and they got 2 people breakfast from us at check out , and they just said sorry we had a mistake!!! that was really terrible experience for us.

By , from Turkey on Sep 12, 2017

2

good location.

Everyone

Room was not of good quality. We were put in the outside motel style building rooms. Musty smell as soon as we opened the door. If my kids did not pass out from the 16+ hour drive, I would have requested a room in the main tower or left for another location!

By on Aug 31, 2017

5

convenient location, great price

Everyone

Not a fancy resort, but a perfect launching point for the parks and sourroundi attractions. Clean accommodations with spacious rooms and attentive staff. Find a good rate and you are set.

By , from Chantilly, VA on Aug 19, 2017

5

very confortable

Everyone

VERY CLOSE TO WALT DISNEY WORLD. VERY CONVINIENT LOCATION. VERY CLEAN.

By , from MIAMI, FL on Jul 19, 2017

Review comment responded on Jul 21, 2017

Thanks so much for your comments! We are very happy to hear that you were pleased!

3

good for the price.

Everyone

Nothing spectacular just a decent place to stay. Very convenient if you are visiting Disney.

By , from Miami on Jun 6, 2017

4

meets expectation

Everyone

It was indeed a pleasure to find hotel met our expectations.

By , from NC on May 15, 2017

1

bad hotel

Everyone

Not good ,bad idea to go there also it's dirty the room Service didn't clean the rom

By on May 11, 2017

Review comment responded on May 29, 2017

Our housekeepers service rooms on a daily basis, unless a do not disturb sign is put on the door. If for some reason your room was not cleaned please don't hesitate to let us know, it would not intentionally be left un-serviced.

4

good price and clean rooms

Everyone

Staff were friendly and helpful. Hotel was close enough to Theme parks if you wanted to drive. They also provided a shuttle service for free. Just leave a small tip for the driver. Room was clean and the beds were comfortable. Restaurants on site are convenient: After a long day of walking around one of the theme parks you might not want to go off site. Swimming pool looked great. Didn't use it, but it was big.

By on May 6, 2017

1

outdated and old hotel

Everyone

Carpet stains, mildew smell in room, air vents, college fridge just laying on the floor below your knees access, 1 tiny trash can no liner, had to unplug lamp and alarm clock to charge our phones, old Formica bath counter tops, 1 cup cheap coffee maker, water saver on shower nozzle, blow dryer super old. Must Turn off light switch to use the blow dryer plug. I told the girl at checkout about my room just the mildew part. She said nothing just checked me out. She did not care at all. No thank you nothing. Never going back.

By on Apr 27, 2017

Review comment responded on Apr 29, 2017

Very sorry to read that you were not satisfied with the hotel. I am not sure how to address all of the issues so it best to say thanks for letting us know. I guess rating a 1 out of 5 tells the story.

2

cheap place - look for a coupon book!

Everyone

Checked in after 11pm, and a waiting line of 5 guests in front of me. The line got longer by the time I checked in. I can't blame the one person working the desk. It doesn't help when he had to reach around to other areas to print the keys and photo copy licenses. Nothing was just set up directly in front of him to use. The room itself is fine for one night. Its a fairly worn out hotel. It gets the job done, if you're spending all day and night in the Parks instead, and just need a bed for the night. Look for the coupon books at the State Line. This one's in there!

By , from SF on Apr 12, 2017

Review comment responded on Apr 17, 2017

Don't love the term "cheap", we like "value priced" much better. Be aware that the coupons, while available often, are SUBJECT TO AVAILABILITY.... don't expect us to honor the coupon rate during busy demand times. We will offer an alternate rate when we can.