Upon arrival we noticed many men smoking outside and didn’t think much of it. We opened the room it smelled like smoke. The carpet had filthy spots all over abs then there roaches on the wall. I went back to the office and didn’t stay there. It is NOT A HOTEL, it is a MOTEL!
Varu dot 0 zvaigznes
not good
The property was one of the worst I've been in. Ceiling wasn't finished. I had to connect the TV. Found good wrappers. Hole on the bottom of the wall.
It was temporarily closed but Orbitz sold me rooms anyway!!! Very unethical. They were redoing the entire property as it has been bought by new owners. Only 4-5 unlucky people were there, having been duped by Orbitz/knights Inn with online reservations. I have photos of how broken down and dirty my room was.
Price I liked, definitely could of been a lot nicer if grounds were cleaned better daily, barrels were always full. Papers and debri in grass no shrubs or flowers. Could be a lot nicer with a little effort.
Terrible the towels and sheets where stained so bad!’ The bathroom floor was so dirty and the carpeting i don’t think it was ever cleaned
The room needs renovating. The carpet was old and gross looking. The wifi didn't work. The linens weren't nice, had stains and made my question if they clean. When I turned on the water to brush my teeth, gray colored water came out of the faucet and the same with the shower. There was towels but no wash clothes in the bathroom area. Over all it isn't the best quality for lodging. We went cheap and I guess we got our money's worth for cheap.
You get what you pay for......... terrible showerhead....... safety lock not attached to door very well....... tiny pillows......... towel limit ??
The only thing I like is the price the room was disgusting and had bugs everywhere and if I didn’t have to fly so early in the morning I would have definitely left and gotten my money back! I’m very disappointed with the Overall condition and cleanliness of the room and the worst part is the bugs which are disgusting! Needless to say I’m not going to be coming back to this place
I liked the attitude of employees. Not necessarily my usual kind of hotel but room is clean n have a microwave n fridge.bed not bad. Totally worth the money also can walk to 711 n food places. Room should keep menus inside tho. N breakfast is only cofee juice n donuts
I don't recomend this property to anyone, it is more scary than Halloween's Horror Nights at Universal.
The property is only 10 min away from magic Kingdom Park
2 guests one towel. Was just a bed to sleep in. Floor was sinking in towards bathroom. Better than sleeping in the car I guess.
Shouldn't advertise continental breakfast since it was mini donuts and orange juice.
Arrived in the middle of the night dead tired to a room that had not been serviced. Bathroom was dirty, smelly and dirty sheets. Dirty carpet and broken faucets. Total disaster to deal with at 2 am.
Knights Inn Maingate Kissimmee Orlando is located 1.8 mi (2.9 km) from Island H2O Live! and within a 10-minute drive of Old Town. Each of the 120 rooms at this motel includes a refrigerator, a microwave, and a minibar.
All 120 air-conditioned accommodations feature a separate bedroom. Guests can expect to find 25-inch TVs with cable channels. Bathrooms have hair dryers and free toiletries. Microwaves, refrigerators, and minibars are also standard.
Guests of Knights Inn Maingate Kissimmee Orlando enjoy features like an outdoor pool, free WiFi in public areas, and express check-out. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include laundry facilities and an ATM.
Upon arrival we noticed many men smoking outside and didn’t think much of it. We opened the room it smelled like smoke. The carpet had filthy spots all over abs then there roaches on the wall. I went back to the office and didn’t stay there. It is NOT A HOTEL, it is a MOTEL!
Varu dot 0 zvaigznes
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,
not good
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.
The property was one of the worst I've been in. Ceiling wasn't finished. I had to connect the TV. Found good wrappers. Hole on the bottom of the wall.
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
It was temporarily closed but Orbitz sold me rooms anyway!!! Very unethical. They were redoing the entire property as it has been bought by new owners. Only 4-5 unlucky people were there, having been duped by Orbitz/knights Inn with online reservations. I have photos of how broken down and dirty my room was.
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
Price I liked, definitely could of been a lot nicer if grounds were cleaned better daily, barrels were always full. Papers and debri in grass no shrubs or flowers. Could be a lot nicer with a little effort.
Thank you for your honest feedback. We hope to hear more from you for us to know where we need to improve more. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. I do hope you'll return and let us show you a far better experience.
Dear This is not the type of review we like to read about. What you have described is a poor reflection of the hospitality that we truly value, and we will use your input to make improvements. It is our hope that you'll give us another chance to exceed your expectations.
Terrible the towels and sheets where stained so bad!’ The bathroom floor was so dirty and the carpeting i don’t think it was ever cleaned
Dear, please receive our sincere apologies for the inconvenience you had in our property, there is never an excuse for providing a valued guest, such as you, with anything less than a perfect experience. we will use your inputs to make improvements. It is our hope that you'll give us another chance to exceed your expectations.
The room needs renovating. The carpet was old and gross looking. The wifi didn't work. The linens weren't nice, had stains and made my question if they clean. When I turned on the water to brush my teeth, gray colored water came out of the faucet and the same with the shower. There was towels but no wash clothes in the bathroom area. Over all it isn't the best quality for lodging. We went cheap and I guess we got our money's worth for cheap.
We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.
You get what you pay for......... terrible showerhead....... safety lock not attached to door very well....... tiny pillows......... towel limit ??
We appreciate the comments, especially with regards to your opinion of our pillows. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which results in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.