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Recent guest reviews

The lady that worked in the evening was as absolutely wonderful! She helped us so many times I could not even count. She was the BEST part of staying there. The breakfast was kinda so-so. There was stuff for toast (butter, jams and peanut butter) but no toast. No pancakes or waffles to put the stuff on. But was offered, makes no sense to me.

Nice Hotel, excellent location

Nice Hotel, nice location, helpful staff. We asked for Free Parking, it was not clear for the Hotel and it ended up charging two days of parking.

Was clean beautiful and the staff was very inviting.

The Staff was very helpful especially the Breakfast Staff. took time to make sure that you were welcomed and serviced your needs. I would stay there again!

The property was in an excellent location and the breakfast was really good. The staff was so cordial and upbeat and made us feel so welcome. The manager went above and beyond to text me to ensure our stay met our expectations. In addition, the slightest issue was rectified within a few seconds of receiving my text!

I liked the personnel and the room was great and the hot breakfast terrific.

Very clean. Staff very professional. Excellent hot breakfast

Nice hotel, this is like my fifth time staying here

We stayed here during the Rock and Roll Marathon Weekend. The location to all activities and the city was fantastic. The room was small. You could hear everything people said in the hallways as they walked throughout the night. When they tell you to lock your valuables in the safe you must do this. We had money stolen from a maid that we had hidden inside a suitcase. The rest of the staff was always great!

Very small room,but updated and clean. great location. Bathroom had a barn door so not much privacy.Perfect location and friendly staff. No problems at all. $30 a day for parking.

2nd time staying here. always friendly staffing, Continental breakfast is decent

Friendly staff, well appointed rooms Oman excellent locations.

Went on a trip with my sister to experience New Orleans in all it has to offer. This hotel was within walking distance (with proper shoes) to the French quarter, to the smoothie king center and streetcars. The day staff was very friendly, night staff not so much. The rooms were clean and well kept. The breakfast was good (especially the cinnamon rolls). For the price, I would definitely recommend this again.

I was in New Orleans for a festival and Halloween, so the room was more a place to pass out after the events of the day. But it was certainly very comfortable, clean and convenient. Only about 3 blocks from Canal and Bourbon Street, where all the action is, not to mention it was very close to the Superdome (although that wasn't my priority.) The staff was very polite and accommodating. There is breakfast in the morning! BIG plus. Also coffee 24/7. There were also 2 or 3 bars/restaurants within 1 block of the hotel, but I only went to Walk-Ons, which was a pretty good sports bars. Room was cleaned when I wanted it to be and left alone when I didn't. Cable TV, free wifi, coffee maker, hair dryer, mechanical window shades, full climate control...all the good stuff. My two complaint are that the walls and doors into the hallway are paper thin. I could hear everything going on outside my room very clearly, which wasn't conducive to sleeping in. The cleaning staff made quite a bit of noise while they made their rounds. And the elevators were slow and unpredictable. They probably need an upgrade. (There is also a good deal of construction going on nearby the hotel at this time, but there's nothing to be done about that from the hotel's stand point. Just a heads up to future patrons.)

Decent location. About a 15 minute walk to Bourbon Street. About a $10.00 taxi ride to pretty much all points of interest; Bourbon Street, WWII museum, Riverwalk, Harrah's, Aquarium and Paddlewheel boats. The staff was friendly. The room was nothing to brag about, but clean. The only reason I didn't give a higher rating is because we reserved a King room and were given a room with 2 doubles. My wife and I were there for our 15th wedding anniversary. Having to unpack and repack the next day was an inconvenience. The first room they put us in also had a broken bathroom sliding door and the glass door into the shower was dangerously loose. The free breakfast was an added bonus, but being in New Orleans and surrounded by world renowned restaurants, we didn't take advantage of the free breakfast very often.

the hotel is in a nice area and very convenient to bourbon street and the French quarters. the breakfast is amazing, however the service is not the best. my room keys did not work because the tellers were running their mouths and didn't complete the checking in properly. also I ran out of toilet paper and had to call several times to get it replaced. when the maid came up to the deliver the toilet paper he told me they only had 10 rolls and could not give out more than 1 (I had gotten sick and needed tissue on call). other than that its a great location and uber rides are $5 for each ride. you really cant beat that. also I had called in advance to get adjoining rooms (approx. 4 weeks) and did not.

Great experience, we will come back here again. Great location and clean room.

O'Keefe Ave New Orleans LA

Hotel highlights

  • Walking distance to Canal Street and Bourbon Street
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool

Located in New Orleans Central Business District, Holiday Inn Express New Orleans Downtown, an IHG Hotel is within a 5-minute walk of Canal Street and within 15 minutes of other popular attractions like Bourbon Street. This 129-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.


Dining

Start your day off right with a free continental breakfast, served each morning from 6:30 AM to 9:30 AM.


Rooms

All 129 rooms provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Free weekday newspapers, free local calls, and hair dryers are also standard.


Property features

Guests of Holiday Inn Express New Orleans Downtown, an IHG Hotel have access to an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 34.00 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.

Room options

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing)

1 King Bed | Sleeps 2

Executive Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 2 Double Beds, Accessible, Non Smoking (Mobility)

2 Double Beds | Sleeps 4

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

2 Double Beds | Sleeps 4

Guest reviews for Holiday Inn Express New Orleans Downtown, an IHG Hotel

Everyone (13) Couples (3) Business (1) Family (3) Friends (1)
5
Family

The lady that worked in the evening was as absolutely wonderful! She helped us so many times I could not even count. She was the BEST part of staying there. The breakfast was kinda so-so. There was stuff for toast (butter, jams and peanut butter) but no toast. No pancakes or waffles to put the stuff on. But was offered, makes no sense to me.

By on Jun 26, 2021

Review comment responded on Jun 27, 2021

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

4
Friends

Nice Hotel, excellent location

By on Jun 7, 2021

Review comment responded on Jun 7, 2021

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

3
Family Friends

Nice Hotel, nice location, helpful staff. We asked for Free Parking, it was not clear for the Hotel and it ended up charging two days of parking.

By on May 17, 2021

Review comment responded on May 18, 2021

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

4
Family

Was clean beautiful and the staff was very inviting.

By on Mar 21, 2021

Review comment responded on Mar 23, 2021

Thank you for letting us know that you enjoyed your stay. We look forward to welcoming you again the next time you are in New Orleans.

3
Everyone

By on Aug 17, 2019

5
Family with small children

The Staff was very helpful especially the Breakfast Staff. took time to make sure that you were welcomed and serviced your needs. I would stay there again!

By on Aug 13, 2019

5
Partner Couples

The property was in an excellent location and the breakfast was really good. The staff was so cordial and upbeat and made us feel so welcome. The manager went above and beyond to text me to ensure our stay met our expectations. In addition, the slightest issue was rectified within a few seconds of receiving my text!

By on Jul 6, 2019

5
Everyone

I liked the personnel and the room was great and the hot breakfast terrific.

By on May 25, 2019

5
Business Business

Very clean. Staff very professional. Excellent hot breakfast

By on May 9, 2019

5
Everyone

By on Apr 13, 2019

Holiday Inn Express New Orleans Downtown, an IHG Hotel

334 O'Keefe Ave, New Orleans, LA 70112
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