The Ritz-Carlton, New Orleans

Luxury hotel with a full-service spa and a fitness center

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool
Bar
Spa
Room service
Parking available

Explore the area

921 Canal St, New Orleans, LA, 70112

Canal Street
‪1 min walk‬
Bourbon Street
‪2 min walk‬
Caesars Superdome
‪13 min walk‬
New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
‪22 min drive‬

Room options

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 2 Double Beds, Non Smoking (Hearing Accessible)

375 sq ft
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking (Hearing Accessible)

350 sq ft
Sleeps 3
1 King Bed

Executive Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-In Shower)

Exceptional

700 sq ft
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Excellent

350 sq ft
Sleeps 3
1 King Bed

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

350 sq ft
Sleeps 3
1 King Bed

Club Room, 1 King Bed, Non Smoking

Exceptional

400 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

350 sq ft
Sleeps 3
1 King Bed

Room, 2 Double Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

375 sq ft
Sleeps 4
2 Double Beds

Club Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

375 sq ft
Sleeps 4
2 Queen Beds

Room, 1 King Bed, City View (High Floor)

Exceptional

350 sq ft
City view
Sleeps 3
1 King Bed

Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

2800 sq ft
1 bedroom
Sleeps 3
1 Double Bed

Room, 2 Double Beds, City View

Wonderful

375 sq ft
City view
Sleeps 4
2 Double Beds

Junior Suite, 1 Bedroom, Non Smoking, Balcony

575 sq ft
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds, Non Smoking

Exceptional

375 sq ft
Sleeps 4
2 Queen Beds

Club Suite, 1 Bedroom (Maison Orleans, Club Level)

900 sq ft
1 bedroom
Sleeps 2
1 King Bed

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

700 sq ft
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, Courtyard View

Exceptional

350 sq ft
Sleeps 3
1 King Bed

Deluxe Room, Multiple Beds, Non Smoking

Very good

400 sq ft
Sleeps 4
2 King Beds

Premium Suite, 1 Bedroom, Non Smoking

Exceptional

700 sq ft
1 bedroom
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 Bedroom, Non Smoking

Exceptional

650 sq ft
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed

Club Room, 1 King Bed, Non Smoking (Hearing Accessible)

400 sq ft
Sleeps 2
1 King Bed

Suite, 1 Bedroom

815 sq ft
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

400 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

350 sq ft
City view
Sleeps 3
1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking

Exceptional

375 sq ft
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking

Exceptional

350 sq ft
Sleeps 3
1 King Bed

Executive Suite, 1 Bedroom, Non Smoking

Exceptional

700 sq ft
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed

About the neighborhood

New Orleans

Located in French Quarter, The Ritz-Carlton, New Orleans is next to popular attractions like Canal Street and Bourbon Street. This 5-star hotel welcomes guests with 528 rooms and conveniences like a full-service spa, an indoor pool, and a gym.

What's nearby

Canal Street - 1 min walk - 0.0 miles
Bourbon Street - 2 min walk - 0.1 miles
Caesars New Orleans Casino - 11 min walk - 0.6 miles
Caesars Superdome - 13 min walk - 0.7 miles
Ernest N. Morial Convention Center - 17 min walk - 0.9 miles

Getting around

Canal at Dauphine Stop - 1 min walk
New Orleans Union Passenger Terminal - 18 min walk
Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

‪The Ruby Slipper - ‬1 min walk
‪Deanie's Seafood Restaurant in the French Quarter - ‬2 min walk
‪Zesty Creole - ‬1 min walk
‪Killer Poboys - ‬3 min walk
‪Krystal - ‬3 min walk

About this property

The Ritz-Carlton, New Orleans

Luxury hotel with a full-service spa and a fitness center

The Ritz-Carlton, New Orleans features a full-service spa, an indoor pool, and a gym. Valet parking is available for USD 57 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.

Guests can expect WiFi, wired internet, and 65-inch Smart TVs with satellite channels and video-game consoles. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Coffee makers, free newspapers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The onsite spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Pool
Spa
Pet friendly
Free WiFi

$253 nightly

Sep 21 - Sep 22

Total with taxes and fees

Property amenities

Internet

Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Electric car charging station on site
Height restrictions apply for onsite parking
Secured, covered valet parking on site (USD 57 per night; includes in/out privileges)

Food and drink

Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 8 to 30 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Couples/private dining

Restaurants on site

Davenport Lounge
M bistro
Spa Café

Things to do

Full-service spa
Gym
Indoor pool
Library
Piano
Sauna

Family friendly

Grocery/convenience store
In-room crib
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business center
33 meeting rooms
35,000 square feet of conference space
Computer station
Coworking space

Outdoors

Garden
Terrace

Full-service spa

18 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Elevator (43 inch wide door)
Hardwood flooring in public areas
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Smooth flooring in public areas
Tile flooring in public areas
Visual fire alarm
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk (44 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa

1 building
14 floors
At least 80% lighting from LEDs
Banquet hall
Beaux Arts architecture
Built in 2000
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian cotton sheets
Free crib
Pillowtop mattress

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Shower/bathtub combination
Slippers
Towels provided

Entertainment

65-inch smart TV with premium satellite channels
Video game console

Food and drink

24-hour room service
Champagne service
Coffee/tea maker

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free daily newspapers
Heating
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM

Early check-in subject to availability

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 300 per pet, per stay
Dogs and cats only
2 total (30 lbs is the maximum weight per pet)
Food and water bowls are available
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately USD 8 to 30 per person
Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
Fee for in-room wired internet: USD 12.95 per day (rates may vary)
Covered valet parking fee: USD 57 per night (in/out privileges)
Pet fee: USD 300 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in: 4 PM
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher and a smoke detector.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

Pool access available from 9:00 AM to 5:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Ritz-Carlton

Ritz-Carlton Hotel New Orleans

Ritz-Carlton New Orleans

Ritz-Carlton New Orleans Hotel

The Ritz-Carlton New Orleans Hotel New Orleans

Ritz New Orleans

Ritz Carlton New Orleans

New Orleans Ritz Carlton

Ritz New Orleans

Ritz Carlton New Orleans

New Orleans Ritz Carlton

The Ritz-Carlton, New Orleans Hotel

The Ritz-Carlton, New Orleans New Orleans

The Ritz-carlton New Orleans Hotel New Orleans

The Ritz-Carlton, New Orleans Hotel New Orleans

Frequently asked questions

Is free cancellation available at The Ritz-Carlton, New Orleans?

The Ritz-Carlton, New Orleans provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at The Ritz-Carlton, New Orleans?

As of Sep 18, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, New Orleans on Sep 22, 2025 start from $329.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Ritz-Carlton, New Orleans?

This hotel is situated in French Quarter, just steps from Canal Street and Bourbon Street, and within a short walk of Saenger Theatre. You'll also find Caesars New Orleans Casino and Caesars Superdome less than a mile away.

Is parking available on site at The Ritz-Carlton, New Orleans?

Yes, secured valet parking is offered for USD 57 per night with in/out privileges. Electric car charging is also available for guests.

Is there a spa available at The Ritz-Carlton, New Orleans?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, sports massages, couples treatments, and aromatherapy.

Does The Ritz-Carlton, New Orleans have a casino at the property?

No, The Ritz-Carlton, New Orleans doesn't have a casino.

Will I find an indoor pool at The Ritz-Carlton, New Orleans?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 5:00 PM.

What amenities will couples enjoy at The Ritz-Carlton, New Orleans?

This historic hotel offers many amenities for couples, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at The Ritz-Carlton, New Orleans?

Yes, this hotel has a spa tub.

Does The Ritz-Carlton, New Orleans feature a restaurant that includes a breakfast menu?

Yes, The Ritz-Carlton, New Orleans serves a cooked-to-order breakfast for a surcharge each morning at M bistro.

Does The Ritz-Carlton, New Orleans allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at The Ritz-Carlton, New Orleans for a fee of USD 300 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at The Ritz-Carlton, New Orleans?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to The Ritz-Carlton, New Orleans?

The closest major airport to The Ritz-Carlton, New Orleans is Louis Armstrong New Orleans Intl. Airport (MSY), which is 12.7 mi away (20 minutes by car).

Are there rooms with balconies that I can book at The Ritz-Carlton, New Orleans?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.

Does The Ritz-Carlton, New Orleans host weddings?

There are wedding services available at The Ritz-Carlton, New Orleans if that's in your vacation plans.

The Ritz-Carlton, New Orleans Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Iulia

Aug 17, 2025

Liked: Cleanliness, property conditions & facilities

A little bit slow on responses for room service

Stayed 3 nights in Aug 2025

10/10 Excellent

Shannon

Traveled with family

Jul 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was exceptional. They were very helpful and friendly. Our rooms were clean. The beignet's were delicious!

Stayed 4 nights in Jul 2025

10/10 Excellent

Sade

Traveled with partner

Jun 19, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We had an amazing time at the Ritz Carlton, the service was top notch!

Stayed 3 nights in Jun 2025

10/10 Excellent

Willman Edward Compton

Traveled with partner

Jun 18, 2025

Liked: Cleanliness, amenities, property conditions & facilities

It was quiet, very nice hotel. Staff were very friendly, food was amazing

Stayed 3 nights in Jun 2025

10/10 Excellent

Rachelle

Jun 18, 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

Beverly

Jun 14, 2025

Liked: Cleanliness, amenities, property conditions & facilities

All of the staff were very friendly and helpful. Our room was spacious and had plenty of usb ports for both of us. Bathroom amenities were great and so was the shower.

Stayed 1 night in Jun 2025

10/10 Excellent

Ranisha

Jun 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jun 2025

10/10 Excellent

Andre

Traveled with family

Jun 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was the most enjoyable experience of a lifetime.

Stayed 5 nights in Jun 2025

8/10 Good

John

Traveled with family

Jun 11, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 6 nights in Jun 2025

10/10 Excellent

Tia

Jun 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love it everytime!

Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia Carol

Traveled with family

Jun 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Southern Hospitality at its finest! Very friendly & helpful staff, excellent location on Canal Street, and wonderful amenities that makes a guest feel special!

Enjoying a cocktail in the warm atmosphere of the Davenport Lounge

Stayed 5 nights in Jun 2025

10/10 Excellent

Jermaine

Jun 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Jun 2025

8/10 Good

Jessica, Ashland

Jun 8, 2025

Stayed 5 nights in May 2025

10/10 Excellent

Sandra, Redmond

Traveled with family

Jun 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

My family and I had an amazing stay in The Ritz-Carlton New Orleans. After an unfortunate mishap where we were unable to fly to Italy, we pivoted at the very last minute and decided to go to New Orleans. Kiara (sp?) at the front desk was so warm and welcoming. We told her about our situation and she immediately did everything she could to make us feel comfortable. She was so sweet. On our first evening she sent a bottle of champagne and a charcuterie board to our room, along with a hand written note! What a beautiful touch! Our daughters were also given delicious sweets in their room. The service we received from Kiara and the whole Ritz Carlton staff was exceptional! In addition to the great service, we also loved the restaurant and the lounge, including the incredible live music that they offered. The location couldn't be better. One side of the building opens directly into the French Quarter (without it being too close to all of the action on Bourbon Street to be too noisy) and the other side of the hotel lets you out onto the city side where you could shop and enjoy other restaurants. Needless to say, due in large part to the Ritz’s staff and incredible accommodations, our trip exceeded our expectations, and we will definitely be returning to The Ritz-Carlton.

Stayed 5 nights in May 2025

10/10 Excellent

William A

Traveled with family

Jun 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in May 2025

10/10 Excellent

David

Jun 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

6/10 Okay

Airic

Traveled with family

Jun 3, 2025

Liked: Staff & service

It was the Ritz but not Ritz quality. Room was basic

Stayed 3 nights in May 2025

10/10 Excellent

Karen

Traveled with family

Jun 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay! The staff at The Ritz-Carlton, New Orleans is fantastic—warm, inviting, and wonderful toward our four-year-old daughter. Thank you, folks!

Stayed 3 nights in May 2025

10/10 Excellent

Pamela

May 28, 2025

Stayed 2 nights in May 2025

10/10 Excellent

DAWN

May 28, 2025

Liked: Cleanliness, property conditions & facilities

The Ritz was a beautiful hotel to stay in! The terrace was lovely, the room was comfortable, the staff was so inviting and friendly and informational. Highly recommend!

Stayed 2 nights in May 2025

8/10 Good

LYNDA

Traveled with partner

May 27, 2025

The hotel room wasn’t quite clean when we came in, but it was cleaned every time after that the restaurant was not like the restaurants I’m used to the options were not very appetizing. In fact I made a reservation and when I saw the menu I left and went to another

Stayed 3 nights in May 2025

10/10 Excellent

Megan M

May 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in May 2025

4/10 Poor

Nika

Traveled with family

May 25, 2025

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness

The location is great. The housekeeping needs a lot of training (entering room without knocking, communication with a guest is non existent, toilet had "dirt" behind the bowl...) the check out expereince was bad (waited for more than 15 min, was not asked if we enjoyed our stay or if have any complaints). On the other hand, check in experience was great. This is the worst Ritz Carlton we stayed at because of the service we received. Definitly felt the lack of training, and we won't be staying here again.

Stayed 3 nights in May 2025