- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, JCB International, MasterCard, and Visa.
- Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- No cribs or infant beds are available.
The Ritz-Carlton, New Orleans
4.5 out of 5.0
4.5
out of 5
"Excellent!"
See all 70 reviews
This hotel is most popular for:
Recent guest reviews
Very expensive yet nickels and dimes you with extras. Charges for wi fi, coffee in lobby $4; etc.
The hotel grounds/rooms are beautiful! Staff was very helpful. Location was perfect - close to the action but far enough away to allow for quiet nights. The only negative to the hotel is no free WiFi in room. I would expect free WiFi when staying at a hotel of this caliber and paying these rates!
If you can afford it, stay here. Our room was lovely and the staff from our car valet, doorman and porter were professional and friendly. I love the Ritz Carlton in New Orleans. It's close to everything in the French Quarter. It was a delightful stay and I highly recommend this elegant hotel.
Our stay at the Ritz was wonderful. We truly enjoyed the amenities and the staff were very helpful and polite. Fabulous service.
Best hotel in New Orleans. Only place I will stay in New Orleans.
Top notch service and great experience overall from our friends at the Ritz. Thank you Floyd, Sunday and Terrance for making our stay wonderful.
Great customer service! We had a great time! would stay again!
My husband and I went here to celebrate a birthday. The food was spectacular! The staff are highly professional and treat you like royalty. Room was immaculate and had everything we could possibly need. We will definitely return!
Just close enough to the action on Boubon, although, I didn't like walking through all the homeless getting there.
We had a wonderful experience. We stayed during the Essence Festival and each day (of the weekend) there was a station set up ( gumbo and snow cones) for the guests. The hotel was in a great location for the festivities. The only downsides were: the cost of wi-fi, no shuttle/airport transportation, and no microwave.
Checked in early the concierge made dinner reservations at 3 exceptional resteraunts as well as Sunday brunch. The hotel had a nice courtyard where we spent an hour with a drink at the end of the day
Like home in the club area. Employees fabulous esp. Terrance. Food awesome!
Plan on staying here each trip to Mardi Gras. Highly reccommend it.
Staff was incredible, room was perfect. The location is smack down the middle of everything
Granted it was Mardi Gras...but it was a drunken scene and really loud. Room was clean but dreary. People who worked there were friendly and nice but rooms need a re do
I had never stayed at a Ritz Carlton before so I was really looking forward to this visit. Overall, it was okay but I much prefer the Waldorf or Orient Express hotels. When paying high end prices, it's the little amenities that make the difference. First of all, a doorman was on duty only about 25% if the time. That meant struggling with doors while carrying luggage. Porters were no where to be seen. I arrived on a Wednesday and during the week, everyone carried their own luggage. The only time I saw a porter was on Friday night. Sorry but not acceptable at these prices. Secondly, turn down service was only offered one night out of three. Really? The restaurant was an absolute mess one night. The service was absolutely appalling even though they weren't busy and the food was mediocre at best. I did bring this to the manager's attention and he was aware of the issue with the few disgruntled customers who were there. He did set it right by picking up the tab but at this price point, these kinds of things really shouldn't happen. Housekeeping could have done a much better job. One night a dirty wash cloth was left on a night stand along with trash from the garbage can. Apparently the housekeeper intended, but forgot, to take that with her. This simply was not a five star experience, folks. It was very disappointing.
We had a short getaway to New Orleans, so comfort and convenience to the French Quarter were paramount. This hotel more that fit the bill. Very professional staff, immaculate, and gorgeously appointed hotel. We were there for the start of the holiday season, and the place was really decked out - some 35 Christmas trees throughout the facility. The spa and gym are better than I've seen in any other hotel (other than the pool, which is small); the bar had live jazz every night. We did not try the restaurant, as we wanted to eat in the Quarter. The room was spacious and modern, with all the amenities - coffee bar, stocked mini-fridge, complimentary water. The location is on the northwest edge of the Quarter, right on Canal Street.
Best birthday ever. Walking distance to everything.
The staff was amazing it was my anniversary and my husband and I felt very welcomed and many extras were a beautiful surprise.
I am extremely pleased with my stay in the Masion New Orleans VIP area of the Ritz Carlton hotel. It is like none other. Daily food presentations were extraordinary and the staff very very attentive and helpful. Daily turn down service.. Bottles of champagne, yes I said BOTTLES, with treats of chocolate made in the shape of saxophones and musical notes were delicious . The daily cookies in the common areas are home made by an on site chef. The food at the presentations are to "die for"!! The personal concierge Janice gets six stars out of five. I will never stay anywhere else when I'm in New Orleans.
Hotel highlights
- Walking distance to Jackson Square
- Free WiFi and wired Internet in public areas
- Onsite dining
- Spa
Located in Central Business District within a short walk of Jackson Square, The Ritz-Carlton, New Orleans is within a mile (2 km) of other popular sights such as Mercedes-Benz Superdome. This 527-room, 4.5-star hotel has a full-service spa along with an indoor pool and a 24-hour business center. Located in central New Orleans, the hotel is also near National World War II Museum and French Market.
Dining
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning off right with buffet breakfast served for a fee.
Rooms
The Ritz-Carlton, New Orleans's 527 individually furnished rooms provide iPod docks, minibars, and coffee makers. 42-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with WiFi and wired Internet. Beds are dressed in Frette Italian sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free newspapers, free bottled water, and laptop-compatible safes are also standard.
Property features
Guests staying at The Ritz-Carlton, New Orleans enjoy access to a full-service spa, an indoor pool, and 2 spa tubs. Valet parking is available for USD 51.98 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 28 meeting rooms.
Guest reviews for The Ritz-Carlton
Everyone
Very expensive yet nickels and dimes you with extras. Charges for wi fi, coffee in lobby $4; etc.
ritz
Everyone
The hotel grounds/rooms are beautiful! Staff was very helpful. Location was perfect - close to the action but far enough away to allow for quiet nights. The only negative to the hotel is no free WiFi in room. I would expect free WiFi when staying at a hotel of this caliber and paying these rates!
unsurpassed luxury...what a delight
Everyone
If you can afford it, stay here. Our room was lovely and the staff from our car valet, doorman and porter were professional and friendly. I love the Ritz Carlton in New Orleans. It's close to everything in the French Quarter. It was a delightful stay and I highly recommend this elegant hotel.
great hotel!
Everyone
Our stay at the Ritz was wonderful. We truly enjoyed the amenities and the staff were very helpful and polite. Fabulous service.
Everyone
Best hotel in New Orleans. Only place I will stay in New Orleans.
great experience at a first class hotel
Everyone
Top notch service and great experience overall from our friends at the Ritz. Thank you Floyd, Sunday and Terrance for making our stay wonderful.
Everyone
Great customer service! We had a great time! would stay again!
birthday getaway
Everyone
My husband and I went here to celebrate a birthday. The food was spectacular! The staff are highly professional and treat you like royalty. Room was immaculate and had everything we could possibly need. We will definitely return!
homeless everywhere
Everyone
Just close enough to the action on Boubon, although, I didn't like walking through all the homeless getting there.
enjoyed our stay
Everyone
We had a wonderful experience. We stayed during the Essence Festival and each day (of the weekend) there was a station set up ( gumbo and snow cones) for the guests. The hotel was in a great location for the festivities. The only downsides were: the cost of wi-fi, no shuttle/airport transportation, and no microwave.
