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The Ritz-Carlton, New Orleans

5.0 star property
Beaux Arts hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for The Ritz-Carlton, New Orleans

Lobby
Terrace/patio
Lobby
Lobby
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking available

Explore the area

View in a map
921 Canal St, New Orleans, LA, 70112
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Bourbon Street
    ‪2 min walk‬
  • Place, Saenger Theatre
    ‪3 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(8 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Multiple Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Balcony

Junior Suite, 1 Bedroom, Non Smoking, Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 Bedroom, Non Smoking, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 575 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom (Maison Orleans, Club Level)

Club Suite, 1 Bedroom (Maison Orleans, Club Level) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Suite, 1 Bedroom (Maison Orleans, Club Level)

  • 900 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

Club Suite, 1 Bedroom (Ritz-Carlton, Club Level) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

  • 2800 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom

  • 815 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom, Non Smoking

Studio Suite, 1 Bedroom, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 650 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking

Premium Suite, 1 Bedroom, Non Smoking | Living room | 65-inch Smart TV with satellite channels, TV, video-game console

Premium Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(58 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

New Orleans

Located in French Quarter, The Ritz-Carlton, New Orleans is next to popular attractions like Canal Street and Bourbon Street. This 5-star hotel welcomes guests with 528 rooms and conveniences like a full-service spa, an indoor pool, and a gym.

What's nearby

  • Canal Street - 1 min walk - 0.0 miles
  • Bourbon Street - 2 min walk - 0.1 miles
  • Royal Street - 3 min walk - 0.2 miles
  • Saenger Theatre - 3 min walk - 0.2 miles
  • Caesars New Orleans Casino - 11 min walk - 0.6 miles

Getting around

  • Canal at Dauphine Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Zesty Creole - ‬1 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬2 min walk
  • ‪Krystal - ‬3 min walk
  • ‪Fiery Crab - ‬3 min walk
  • ‪The Ruby Slipper - ‬1 min walk

About this property

The Ritz-Carlton, New Orleans

Beaux Arts hotel with a full-service spa and a fitness center
The Ritz-Carlton, New Orleans features a full-service spa, an indoor pool, and a gym. Valet parking is available for USD 57 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect WiFi, wired internet, and 65-inch Smart TVs with satellite channels and video-game consoles. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Coffee makers, free newspapers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The onsite spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Exterior
Hotel Monteleone, New Orleans
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  • Pet friendly
  • Free WiFi
9.6 out of 10, Exceptional, 1,996 reviews
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Nov 24 - Nov 25
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 57 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 8 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Davenport Lounge
  • M bistro
  • Spa Café

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 33 meeting rooms
  • 35,000 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2000
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 65-inch smart TV with premium satellite channels
  • Video game console

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 300 per pet, per stay
  • Dogs and cats only
  • 2 total (30 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 50 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 40.25 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 30 per person
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per day (rates may vary)
  • Covered valet parking fee: USD 57 per night (in/out privileges)
  • Pet fee: USD 300 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 5:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Ritz-Carlton
Ritz-Carlton Hotel New Orleans
Ritz-Carlton New Orleans
Ritz-Carlton New Orleans Hotel
The Ritz-Carlton New Orleans Hotel New Orleans
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
The Ritz-Carlton, New Orleans Hotel
The Ritz-Carlton, New Orleans New Orleans
The Ritz-carlton New Orleans Hotel New Orleans
The Ritz-Carlton, New Orleans Hotel New Orleans

Frequently asked questions

Is free cancellation available at The Ritz-Carlton, New Orleans?

The Ritz-Carlton, New Orleans provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at The Ritz-Carlton, New Orleans?

As of Nov 20, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, New Orleans on Dec 18, 2025 start from $297.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Ritz-Carlton, New Orleans?

This hotel is situated in French Quarter, just steps from Canal Street and Bourbon Street. You'll also find Caesars New Orleans Casino and Caesars Superdome less than a mile away.

Is parking available on site at The Ritz-Carlton, New Orleans?

Yes, secured valet parking is offered for USD 57 per night with in/out privileges. Electric car charging is also available for guests.

Is there a spa available at The Ritz-Carlton, New Orleans?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, aromatherapy, and couples treatments.

Does The Ritz-Carlton, New Orleans have a casino at the property?

No, The Ritz-Carlton, New Orleans doesn't have a casino.

Will I find an indoor pool at The Ritz-Carlton, New Orleans?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 5:00 PM.

What will couples enjoy most about a stay at The Ritz-Carlton, New Orleans?

This historic hotel offers many amenities for couples, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at The Ritz-Carlton, New Orleans?

Yes, guests can enjoy a spa tub at this hotel.

Does The Ritz-Carlton, New Orleans feature a restaurant that includes a breakfast menu?

Yes, The Ritz-Carlton, New Orleans serves a cooked-to-order breakfast for a surcharge each morning at M bistro.

Does The Ritz-Carlton, New Orleans allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at The Ritz-Carlton, New Orleans for a fee of USD 300 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at The Ritz-Carlton, New Orleans?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to The Ritz-Carlton, New Orleans?

The closest major airport to The Ritz-Carlton, New Orleans is Louis Armstrong New Orleans Intl. Airport (MSY), which is 12.7 mi away (20 minutes by car).

Are there rooms with balconies at The Ritz-Carlton, New Orleans?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.

Does The Ritz-Carlton, New Orleans host weddings?

There are wedding services available at The Ritz-Carlton, New Orleans if that's in your vacation plans.

Reviews

The Ritz-Carlton, New Orleans Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 748 out of 1004 reviews
Rating 8 - Good. 137 out of 1004 reviews
Rating 6 - Okay. 74 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

Reviews

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Excellent bar and excellent customer service.
Stayed 1 night in Aug 2025

10/10 Excellent

Iulia

Liked: Cleanliness, property conditions & facilities
A little bit slow on responses for room service
Stayed 3 nights in Aug 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

james

Stayed 1 night in Aug 2025

10/10 Excellent

pascale

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel filled with art and antiques. Additionally the staff are exceptional, kind , helpful and so welcoming.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hung Duy, Daly city

Liked: Cleanliness, staff & service, property conditions & facilities
Best afternoon tea
Stayed 3 nights in Aug 2025

10/10 Excellent

Katrina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect French quarter hotel. Walk to everything!
Stayed 4 nights in Jul 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful
Stayed 1 night in Aug 2025

10/10 Excellent

DEXTER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Madan Mohan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We recently stayed at the Ritz-Carlton in New Orleans and had a wonderful experience overall. The hotel itself is elegant, well-maintained, and offers a relaxing retreat from the lively energy of the city. The staff were truly outstanding—friendly, attentive, and professional at every turn. The facility’s gym was excellent—well-equipped and clean—and made it easy to stay on track with fitness even while traveling. Our room was spacious and comfortable, and every request we made was promptly handled with care and efficiency. The location has both pros and cons. While the area immediately outside the hotel did not feel particularly safe due to the visible presence of homelessness, the hotel itself felt secure. The bright side is that it’s within easy walking distance to the vibrant parts of the city—including the French Quarter, restaurants, jazz bars, and other cultural highlights that we absolutely loved exploring. If you’re looking for luxury and impeccable service in New Orleans, the Ritz-Carlton is a great choice. Just be mindful of your surroundings when stepping out, especially at night.
Stayed 3 nights in May 2025

10/10 Excellent

Kadeisha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Staff is amazing loved it
Stayed 2 nights in Jul 2025

10/10 Excellent

lionelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed the stay. Dinner was amazing.
Stayed 5 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
This is the best hotel in New Orleans.
Stayed 1 night in Jul 2025

10/10 Excellent

Hosea

Stayed 1 night in Jul 2025

10/10 Excellent

Brenden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food. Ok. Expensive. Nothing special. Better options in New. Orleans. Guess that is why the restaurant was empty on a Saturday night.
Stayed 1 night in Jul 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional. They were very helpful and friendly. Our rooms were clean. The beignet's were delicious!
Stayed 4 nights in Jul 2025

6/10 Okay

Marie

Stayed 4 nights in Jul 2025

10/10 Excellent

Carlos

Stayed 3 nights in Jul 2025

6/10 Okay

Robert

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
Our bathroom was so dirty when we arrived and there were holes in the bedding. Housekeeping immediately came and fixed the issues but bummer that’s what we were welcomed by. Also we weren’t told there would be construction happening it was sooooo loud all day long.
Stayed 4 nights in Jul 2025

10/10 Excellent

London

Stayed 4 nights in Jul 2025

10/10 Excellent

pamela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a beautiful oasis in the middle of the city

Service was absolutely outstanding; room was great!! Food was outstanding. A perfect oasis in the middle of new orleans.....where you can walk everywhere. an outstanding hotel with great employees
Stayed 2 nights in Jul 2025

8/10 Good

Heidi

Stayed 2 nights in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Denise

Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort

Subpar

For a RC it was disappointing. Definitely subpar compared to the others.
Stayed 4 nights in Jun 2025

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