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Recent guest reviews

Very nice stay..Good choice of hotel will return and stay here again in the near future

I like everything about it.Rooms are awesome, services excellent it just beautiful place to stay in.

Great experience in every way. Room was huge!! Very clean with free bottled water.

Staff brought cupcakes and champagne to the room along with a birthday card to help my husband and I celebrate his special day!

Great hotel. Staff was very courteous and went above and beyond expectations especially Jonathan and Sara at the front desk.

Nice luxury hotel. Great location. Needs some updates.

Great clean wonderful bar scene. Jazz band was awesome. Room was nice. Free gumbo was the best in Nola. Close to the French quarter but not too close. The only place I’ll stay when I return.

We loved this hotel. Great location, super clean and everyone was so friendly. Absolutely loved our stay.

Very expensive yet nickels and dimes you with extras. Charges for wi fi, coffee in lobby $4; etc.

The hotel grounds/rooms are beautiful! Staff was very helpful. Location was perfect - close to the action but far enough away to allow for quiet nights. The only negative to the hotel is no free WiFi in room. I would expect free WiFi when staying at a hotel of this caliber and paying these rates!

If you can afford it, stay here. Our room was lovely and the staff from our car valet, doorman and porter were professional and friendly. I love the Ritz Carlton in New Orleans. It's close to everything in the French Quarter. It was a delightful stay and I highly recommend this elegant hotel.

Our stay at the Ritz was wonderful. We truly enjoyed the amenities and the staff were very helpful and polite. Fabulous service.

Best hotel in New Orleans. Only place I will stay in New Orleans.

Top notch service and great experience overall from our friends at the Ritz. Thank you Floyd, Sunday and Terrance for making our stay wonderful.

Great customer service! We had a great time! would stay again!

My husband and I went here to celebrate a birthday. The food was spectacular! The staff are highly professional and treat you like royalty. Room was immaculate and had everything we could possibly need. We will definitely return!

Just close enough to the action on Boubon, although, I didn't like walking through all the homeless getting there.

We had a wonderful experience. We stayed during the Essence Festival and each day (of the weekend) there was a station set up ( gumbo and snow cones) for the guests. The hotel was in a great location for the festivities. The only downsides were: the cost of wi-fi, no shuttle/airport transportation, and no microwave.

Canal St New Orleans LA

Hotel highlights

  • Steps from Canal Street and Bourbon Street
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Spa

Located in French Quarter, The Ritz-Carlton, New Orleans is next to popular attractions like Canal Street and Bourbon Street. This 4.5-star hotel welcomes guests with 527 rooms and conveniences like a full-service spa, an indoor pool, and a fitness center.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 11:00 AM.


Rooms

All of The Ritz-Carlton, New Orleans's 527 rooms are air-conditioned and have an array of amenities, including iPod docks, coffee makers, and free newspapers. Guests can expect WiFi, wired Internet, and 42-inch Smart TVs with satellite channels and video-game consoles. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Laptop-compatible safes, phones, and ironing boards are also standard.


Property features

The Ritz-Carlton, New Orleans features a full-service spa, an indoor pool, and a fitness center. Valet parking is available for USD 50 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.

Room options

Deluxe Room, 2 Double Beds

2 Double Beds | Sleeps 4

Junior Suite, 1 King Bed with Sofa bed, Balcony (1 Bedroom)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Room, 2 Double Beds (Club Level)

2 Double Beds | Sleeps 4

Deluxe Room, Multiple Beds (Larger Room)

2 King Beds | Sleeps 5

Guest reviews for The Ritz-Carlton, New Orleans

Everyone (31) Couples (10) Business (1) Family (5) Friends (1)
5
Everyone

By on Feb 5, 2020

Review comment responded on May 5, 2020

Dear Guest, thank you for the generous rating of our hotel, The Ritz-Carlton, New Orleans. We are delighted you enjoyed everything our hotel has to offer. It was our pleasure serving you, and we look forward to your next visit. Jim Oliver, General Manager

5
Everyone

By on Jan 22, 2020

Review comment responded on May 6, 2020

Dear Guest, on behalf of the Ladies and Gentlemen of The Ritz-Carlton, New Orleans, thank you for the excellent rating. We are pleased to know how much you enjoyed your stay. We are committed to combining exceptional service and amenities to create a memorable, rejuvenating experience. We look forward to having you visit again. Jim Oliver, General Manager

5
Everyone

Very nice stay..Good choice of hotel will return and stay here again in the near future

By on Jun 17, 2019

5
Everyone

I like everything about it.Rooms are awesome, services excellent it just beautiful place to stay in.

By on Feb 24, 2019

Review comment responded on Feb 25, 2019

Dear Guest, it is delightful to know you thoroughly enjoyed your stay at The Ritz-Carlton, New Orleans. We strive to provide an exceptional, personalized experience through our inspired service and excellent accommodations, so it is lovely to know that we accomplished that goal. Thank you for your compliments, and we look forward to your next visit. Jim Oliver, General Manager

5
Everyone

Great experience in every way. Room was huge!! Very clean with free bottled water.

By on Jan 31, 2019

5

above & beyond

Everyone

Staff brought cupcakes and champagne to the room along with a birthday card to help my husband and I celebrate his special day!

By on Sep 5, 2018

5
Everyone

Great hotel. Staff was very courteous and went above and beyond expectations especially Jonathan and Sara at the front desk.

By , from Florida on Aug 5, 2018

4
Everyone

Nice luxury hotel. Great location. Needs some updates.

By on Jul 22, 2018

5
Everyone

Great clean wonderful bar scene. Jazz band was awesome. Room was nice. Free gumbo was the best in Nola. Close to the French quarter but not too close. The only place I’ll stay when I return.

By on Jun 23, 2018

5

clean hotel with friendly staff

Everyone

We loved this hotel. Great location, super clean and everyone was so friendly. Absolutely loved our stay.

By , from MN on Jun 8, 2018

The Ritz-Carlton, New Orleans

921 Canal St, New Orleans, LA 70112
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