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Recent guest reviews

The rooms are muggy and damp. The pictures are highly staged and the staff do the minimum but charge the premium.

The staff were very friendly. The room and bathroom were very clean.

Very nice stay..Good choice of hotel will return and stay here again in the near future

I like everything about it.Rooms are awesome, services excellent it just beautiful place to stay in.

Great experience in every way. Room was huge!! Very clean with free bottled water.

Staff brought cupcakes and champagne to the room along with a birthday card to help my husband and I celebrate his special day!

Great hotel. Staff was very courteous and went above and beyond expectations especially Jonathan and Sara at the front desk.

Nice luxury hotel. Great location. Needs some updates.

Great clean wonderful bar scene. Jazz band was awesome. Room was nice. Free gumbo was the best in Nola. Close to the French quarter but not too close. The only place I’ll stay when I return.

We loved this hotel. Great location, super clean and everyone was so friendly. Absolutely loved our stay.

Very expensive yet nickels and dimes you with extras. Charges for wi fi, coffee in lobby $4; etc.

The hotel grounds/rooms are beautiful! Staff was very helpful. Location was perfect - close to the action but far enough away to allow for quiet nights. The only negative to the hotel is no free WiFi in room. I would expect free WiFi when staying at a hotel of this caliber and paying these rates!

If you can afford it, stay here. Our room was lovely and the staff from our car valet, doorman and porter were professional and friendly. I love the Ritz Carlton in New Orleans. It's close to everything in the French Quarter. It was a delightful stay and I highly recommend this elegant hotel.

Our stay at the Ritz was wonderful. We truly enjoyed the amenities and the staff were very helpful and polite. Fabulous service.

Best hotel in New Orleans. Only place I will stay in New Orleans.

Canal St New Orleans LA

Hotel highlights

  • Steps from Canal Street and Bourbon Street
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Spa

Located in French Quarter, The Ritz-Carlton, New Orleans is next to popular attractions like Canal Street and Bourbon Street. This 5-star hotel welcomes guests with 527 rooms and conveniences like a full-service spa, an indoor pool, and a fitness center.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 11:00 AM.


Rooms

All of The Ritz-Carlton, New Orleans's 527 rooms are air-conditioned and have an array of amenities, including iPod docks, coffee makers, and free newspapers. Guests can expect WiFi, wired Internet, and 42-inch Smart TVs with satellite channels and video-game consoles. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Laptop-compatible safes, phones, and ironing boards are also standard.


Property features

The Ritz-Carlton, New Orleans features a full-service spa, an indoor pool, and a fitness center. Valet parking is available for USD 50 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.

Room options

Deluxe Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Junior Suite, 1 Bedroom, Non Smoking, Balcony (1 Bedroom)

1 King Bed | Sleeps 3

Club Room, 2 Double Beds, Non Smoking (Club Level)

2 Double Beds | Sleeps 4

Deluxe Room, Multiple Beds, Non Smoking

2 King Beds | Sleeps 4

Guest reviews for The Ritz-Carlton, New Orleans

Everyone (34) Couples (6) Business (1) Family (4)
3
Family

The rooms are muggy and damp. The pictures are highly staged and the staff do the minimum but charge the premium.

By on Jul 7, 2021

5
Everyone

By on Jul 5, 2021

5
Everyone

By on Jun 21, 2021

5
Everyone

By on Mar 9, 2021

5
Family

The staff were very friendly. The room and bathroom were very clean.

By , from Thibodaux on Jan 9, 2021

5
Everyone

By on Feb 5, 2020

Review comment responded on May 5, 2020

Dear Guest, thank you for the generous rating of our hotel, The Ritz-Carlton, New Orleans. We are delighted you enjoyed everything our hotel has to offer. It was our pleasure serving you, and we look forward to your next visit. Jim Oliver, General Manager

5
Everyone

By on Jan 22, 2020

Review comment responded on May 6, 2020

Dear Guest, on behalf of the Ladies and Gentlemen of The Ritz-Carlton, New Orleans, thank you for the excellent rating. We are pleased to know how much you enjoyed your stay. We are committed to combining exceptional service and amenities to create a memorable, rejuvenating experience. We look forward to having you visit again. Jim Oliver, General Manager

5
Everyone

Very nice stay..Good choice of hotel will return and stay here again in the near future

By on Jun 17, 2019

5
Everyone

I like everything about it.Rooms are awesome, services excellent it just beautiful place to stay in.

By on Feb 24, 2019

Review comment responded on Feb 25, 2019

Dear Guest, it is delightful to know you thoroughly enjoyed your stay at The Ritz-Carlton, New Orleans. We strive to provide an exceptional, personalized experience through our inspired service and excellent accommodations, so it is lovely to know that we accomplished that goal. Thank you for your compliments, and we look forward to your next visit. Jim Oliver, General Manager

5
Everyone

Great experience in every way. Room was huge!! Very clean with free bottled water.

By on Jan 31, 2019

The Ritz-Carlton, New Orleans

921 Canal St, New Orleans, LA 70112
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