The Ritz-Carlton, New Orleans

5.0 star property
Luxury hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for The Ritz-Carlton, New Orleans

Lobby lounge
Club Suite, 1 Bedroom (Ritz-Carlton, Club Level) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Exterior
Lobby lounge
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Parking available

Explore the area

Map
921 Canal St, New Orleans, LA, 70112
  • Canal Street
    ‪1 min walk‬
  • Bourbon Street
    ‪2 min walk‬
  • Caesars New Orleans Casino
    ‪11 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

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Room options

Deluxe Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View (High Floor)

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

  • 2800 sq ft
  • Sleeps 3
  • 1 Double Bed

Room, 2 Double Beds, City View

  • 375 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 Bedroom, Non Smoking, Balcony

  • 575 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds, Non Smoking

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 Bedroom (Maison Orleans, Club Level)

  • 900 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, Courtyard View

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Multiple Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 King Beds

Premium Suite, 1 Bedroom, Non Smoking

  • 700 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 Bedroom, Non Smoking

  • 650 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Club Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 815 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

New Orleans

Located in French Quarter, The Ritz-Carlton, New Orleans is next to popular attractions like Canal Street and Bourbon Street. This 5-star hotel welcomes guests with 528 rooms and conveniences like a full-service spa, an indoor pool, and a gym.

What's nearby

  • Canal Street - 1 min walk - 0.0 miles
  • Bourbon Street - 2 min walk - 0.1 miles
  • Jackson Square - 11 min walk - 0.6 miles
  • Caesars New Orleans Casino - 11 min walk - 0.6 miles
  • Caesars Superdome - 13 min walk - 0.7 miles

Getting around

  • Canal at Dauphine Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Bourbon Street Drinkery - ‬4 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬2 min walk
  • ‪Bourbon House - ‬3 min walk
  • ‪Acme Oyster House - ‬4 min walk
  • ‪Felix's Restaurant & Oyster Bar - ‬4 min walk

About this property

The Ritz-Carlton, New Orleans

Luxury hotel with a full-service spa and a fitness center
The Ritz-Carlton, New Orleans features a full-service spa, an indoor pool, and a gym. Valet parking is available for USD 57 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect WiFi, wired internet, and 65-inch Smart TVs with satellite channels and video-game consoles. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Coffee makers, free newspapers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The onsite spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Hindi, Russian, Spanish, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 57 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 8 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Davenport Lounge
  • M bistro
  • Spa Café

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 33 meeting rooms
  • 35,000 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2000
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 65-inch smart TV with premium satellite channels
  • Video game console

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 300 per pet, per stay
  • Dogs and cats only
  • 2 total (30 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 50.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 30 per person
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per day (rates may vary)
  • Covered valet parking fee: USD 57 per night (in/out privileges)
  • Pet fee: USD 300 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 5:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Ritz-Carlton
Ritz-Carlton Hotel New Orleans
Ritz-Carlton New Orleans
Ritz-Carlton New Orleans Hotel
The Ritz-Carlton New Orleans Hotel New Orleans
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
The Ritz-Carlton, New Orleans Hotel
The Ritz-Carlton, New Orleans New Orleans
The Ritz-carlton New Orleans Hotel New Orleans
The Ritz-Carlton, New Orleans Hotel New Orleans

Frequently asked questions

Is free cancellation available at The Ritz-Carlton, New Orleans?

The Ritz-Carlton, New Orleans provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at The Ritz-Carlton, New Orleans?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, New Orleans on Jul 1, 2025 start from $254.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Ritz-Carlton, New Orleans?

This hotel is situated in French Quarter, just steps from Canal Street and Bourbon Street, and within a short walk of Saenger Theatre. You'll also find Caesars New Orleans Casino and Caesars Superdome less than a mile away.

Is there parking available at The Ritz-Carlton, New Orleans?

Yes, secured valet parking is offered for USD 57 per night with in/out privileges. Electric car charging is also available for guests.

Is there a spa available at The Ritz-Carlton, New Orleans?

There is a full-service spa available for guests to enjoy and services include sports massages, Swedish massages, couples treatments, and aromatherapy.

Does The Ritz-Carlton, New Orleans have a casino at the property?

No, The Ritz-Carlton, New Orleans doesn't have a casino.

Will I find an indoor pool at The Ritz-Carlton, New Orleans?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 5:00 PM.

What do couples enjoy most about The Ritz-Carlton, New Orleans?

This historic hotel offers many amenities for couples, including Champagne service as well as an indoor pool and a bar.

Does The Ritz-Carlton, New Orleans have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does The Ritz-Carlton, New Orleans feature a restaurant that includes a breakfast menu?

Yes, The Ritz-Carlton, New Orleans serves a cooked-to-order breakfast for a surcharge each morning at M bistro.

Does The Ritz-Carlton, New Orleans allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at The Ritz-Carlton, New Orleans for a fee of USD 300 per pet, per stay. The property also provides food and water bowls.

Does The Ritz-Carlton, New Orleans have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to The Ritz-Carlton, New Orleans?

The closest major airport to The Ritz-Carlton, New Orleans is Louis Armstrong New Orleans Intl. Airport (MSY), which is 12.7 mi away (20 minutes by car).

Can I book a room with a balcony at The Ritz-Carlton, New Orleans?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.

Does The Ritz-Carlton, New Orleans host weddings?

There are wedding services available at The Ritz-Carlton, New Orleans if that's in your vacation plans.

The Ritz-Carlton, New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 738 out of 1003 reviews
Rating 8 - Good. 139 out of 1003 reviews
Rating 6 - Okay. 77 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel! Great rooms and great service!
Stayed 2 nights in Mar 2025

6/10 Okay

Wenqing

Update needed
Stayed 2 nights in Mar 2025

8/10 Good

Saji

Liked: Cleanliness, property conditions & facilities
Staff was not as attentive as expected
Stayed 2 nights in Nov 2024

6/10 Okay

Michelle, Concord

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Hotel is great except for booking thru Expedia screwed us. Booked and paid for room for 3. Gave us 1 bed until we paid extra $400. 3rd party booking crap. I don’t trust Expedia prices anymore. 3rd time getting screwed by Expedia. I’m done
Stayed 4 nights in Mar 2025

8/10 Good

Monzella

Liked: Cleanliness, staff & service, amenities
The staff was excellent.
Stayed 4 nights in Mar 2025

10/10 Excellent

Inez, Houston

Stayed 3 nights in Mar 2025

10/10 Excellent

Teri

Stayed 4 nights in Mar 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay!

Fantastic stay in New Orleans! Beautiful hotel
Stayed 3 nights in Mar 2025

2/10 Terrible

Lailee, Flushing

Stayed 1 night in Mar 2025

4/10 Poor

Andrew

Stayed 3 nights in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Cvbb
Stayed 1 night in Mar 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Fantastic valet service.
Stayed 3 nights in Feb 2025

10/10 Excellent

Shelana

Liked: Staff & service, property conditions & facilities
Loved it!
Stayed 3 nights in Mar 2025

10/10 Excellent

rilwan

Stayed 1 night in Mar 2025

10/10 Excellent

Ellen M

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Thomas, Yuma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very efficient
Stayed 4 nights in Feb 2025

6/10 Okay

Gretchen

Stayed 2 nights in Feb 2025

10/10 Excellent

William

Stayed 2 nights in Feb 2025

8/10 Good

michael

Stayed 3 nights in Feb 2025

10/10 Excellent

Jacqueline, Chicago

Stayed 4 nights in Feb 2025

10/10 Excellent

Elson

Stayed 4 nights in Feb 2025

10/10 Excellent

Felisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Melvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Ritz is the Ritz, top notch service and cleanliness.
Stayed 3 nights in Feb 2025

6/10 Okay

Nicole

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel did not live up to the hype and standards
Stayed 4 nights in Feb 2025

10/10 Excellent

Meghan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

This entire stay was fantastic. From beginning to end. The service was second to none and we will absolutely be coming back again.
Stayed 3 nights in Feb 2025