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Jackson Square is a short stroll from The Ritz-Carlton, New Orleans, and other popular attractions like Mercedes-Benz Superdome are within a mile (2 km). This 527-room, 4.5-star hotel has a full-service spa along with an indoor pool and a 24-hour business center. Located in central New Orleans, the hotel is also near New Orleans Jazz Park and French Market.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is served for a fee each morning.


The Ritz-Carlton, New Orleans's 527 individually furnished rooms provide iPod docks, minibars, and coffee makers. 42-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Beds are dressed in Frette Italian sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free newspapers, free bottled water, and laptop-compatible safes are also standard.

Property features

Guests staying at The Ritz-Carlton, New Orleans enjoy access to a full-service spa, an indoor pool, and 2 spa tubs. Valet parking is available for USD 50.85 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 28 meeting rooms.


  • Walking distance to Jackson Square
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Spa

The Ritz-Carlton, New Orleans

921 Canal St New Orleans LA 70112

Hotel Amenities

Hotel Amenities

The Ritz-Carlton, New Orleans, features local specialties at the signature restaurant, M Bistro. Nightly jazz shows and cocktails are featured at the Davenport Lounge. This smoke-free hotel also offers a spa, a 24-hour fitness center, and a pool. Other hotel amenities include luggage storage, tour assistance, media library and a gift shop.

With a computer station, 24-hour business center and 35,000 square feet of meeting space, this hotel serves most any business or conference needs. A piano, fireplace, umbrellas and TV can be found in the lobby.

  • 24-hour front desk 
  • Children's club (surcharge) 
  • Total number of rooms - 527 
  • Number of floors - 14 
  • ATM/banking 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Concierge services 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Express check-in 
  • Conference space 
  • Fireplace in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Full-service spa 
  • Express check-out 
  • Gift shops or newsstand 
  • Hair salon 
  • Computer station 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Tours/ticket assistance 
  • Number of spa tubs - 2 
  • Library 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 28 
  • Multilingual staff 
  • Terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 3252 
  • 24-hour business center 
  • Conference space size (feet) - 35000 
  • Sauna 
  • Shopping on site 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Steam room 
  • Indoor pool 
  • Television in common areas 
  • Wedding services 
  • Valet parking (surcharge) 


Available in all rooms: Wireless internet access ( USD 12.95 per day ), Wired internet access ( USD 12.95 per day )

Available in some public areas: Free WiFi , Free wired high-speed Internet


Valet parking (surcharge)

Room Amenities

The Ritz-Carlton, New Orleans offers 527 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished. Beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This New Orleans hotel provides wired and wireless high-speed Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Premium TV channels 
  • Pay movies 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Free newspaper 
  • Blackout drapes/curtains 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Slippers 
  • Shower/tub combination 
  • Rainfall showerhead 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Desk 
  • Daily housekeeping 
  • Rollaway/extra beds available 
  • In-room safe (laptop compatible) 
  • Cable TV service 
  • HDTV 
  • iPod docking station 
  • Room service (24 hours) 
  • Down comforter 
  • Frette Italian sheets 
  • Individually furnished 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • WiFi (surcharge) 
  • Wired high-speed Internet access (surcharge) 

Where to Eat

M Bistro - A full-service bistro serving breakfast, lunch, dinner and afternoon tea. This restaurant offers a bar, al fresco dining, a children's menu, and hot and cold breakfast buffet daily. Open 7 days. Breakfast is served from 6 AM to 11 AM. Lunch is served from 11 AM to 2 PM. Dinner is served from 5.30 PM to 10 PM. Reservations are recommended.

Davenport Lounge - Restaurant serving afternoon tea, classic cocktails, revamped menu. Open Sunday through Thursday from 11 AM to midnight, Friday through Saturday from 11 AM to 1 AM. Reservations are required.

Live entertainment by Jeremy Davenport is offered on Thursdays, Fridays, and Saturdays. Harpist Cathy Anderson sets the mood on Saturdays and Sundays.

Nearby Things to Do

Guests at The Ritz-Carlton, New Orleans enjoy access to an extensive selection of aerobic and strength-training equipment. Other on-site recreational amenities include an indoor pool and spa tub.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Bicycle rentals nearby 

Spa Services

The Ritz Carlton Spa - Sauna, aromatherapy, beauty services, and massage offered in 22 treatment rooms (advanced reservations are required for treatments). Guests under 18 years of age are not permitted.

  • Number of treatment rooms 22 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 18 
  • Body treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 4 PM

Minimum check-in age is 18

Check-in time ends at 2 AM


Check-out time is noon

Payment types


  • Pets allowed for an extra charge of USD 125 per accommodation, per stay
  • Dogs and cats only

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 15 and USD 35 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 12.95 per day (rates may vary)
  • Valet parking fee: USD 50.85 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • New Orleans Ritz-Carlton
  • Ritz-Carlton Hotel New Orleans
  • Ritz-Carlton New Orleans
  • Ritz-Carlton New Orleans Hotel
  • The Ritz-Carlton New Orleans Hotel New Orleans
  • Ritz New Orleans
  • Ritz Carlton New Orleans
  • New Orleans Ritz Carlton

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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