My girlfriend & I decided to go take her two grown kids to Mardi Gras in Nola. One of her kids was a 20 year old young man, the other a 19 young lady. Her oldest young man decided to go back to the room so that he could get changed and get a headstart. The rest of us remained on Bourbon st for about an additional hour. Then head back to the hotel. We chose the Ritz Carlton because of its storied service and attention to its clients. As the young man returned to the room, he had in his possession, a room key, & an ID. But he was not allowed to enter the hotel, & When we arrived, he was sitting on the curve, surrounded by security for no reason. He was wearing shorts some beads around his neck & tennis shoes. When we asked why he was not allowed back into the room security replied That he was not allowed to go in because he did not have a shirt on. I understand at the Ritz hotel and its affiliates have a policy in place for a variety of items such as this. When we spoke to the doorman, he was rude and almost did not leave us in the hotel ourselves. We demanded to speak with the manager on the third-floor. His sister sat with him at the entrance on Canal St. As we explained this to the front desk staff; to our surprise, the young man, was in the building, walking towards the elevators, wearing a TUB TOP!” His sister was walking behind him. my girlfriend & I we were appalled that instead giving him a towel or a robe; his only option was to apparently get a tube top and pu
My girlfriend & I decided to go take her two grown kids to Mardi Gras in Nola. One of her kids was a 20 year old young man, the other a 19 young lady. Her oldest young man decided to go back to the room so that he could get changed and get a headstart. The rest of us remained on Bourbon st for about an additional hour. Then head back to the hotel. We chose the Ritz Carlton because of its storied service and attention to its clients. As the young man returned to the room, he had in his possession, a room key, & an ID. But he was not allowed to enter the hotel, & When we arrived, he was sitting on the curve, surrounded by security for no reason. He was wearing shorts some beads around his neck & tennis shoes. When we asked why he was not allowed back into the room security replied That he was not allowed to go in because he did not have a shirt on. I understand at the Ritz hotel and its affiliates have a policy in place for a variety of items such as this. When we spoke to the doorman, he was rude and almost did not leave us in the hotel ourselves. We demanded to speak with the manager on the third-floor. His sister sat with him at the entrance on Canal St. As we explained this to the front desk staff; to our surprise, the young man, was in the building, walking towards the elevators, wearing a TUB TOP!” His sister was walking behind him. my girlfriend & I we were appalled that instead giving him a towel or a robe; his only option was to apparently get a tube top and pu
Staff were great but compared to other ritz properties we have stayed at it was not up to standard. Uncomfortable bed and linens. Broken safe and leaking mini fridge. Chips and stains in the room which needed a makeover. The room was spacious and bathroom was large and had a good shower.
The staff was really nice and catered to all of my needs.
Pleasant stay
Enjoyed everyone and everything
The rooms are muggy and damp. The pictures are highly staged and the staff do the minimum but charge the premium.
The staff were very friendly. The room and bathroom were very clean.
Very nice stay..Good choice of hotel will return and stay here again in the near future
I like everything about it.Rooms are awesome, services excellent it just beautiful place to stay in.
Great experience in every way. Room was huge!! Very clean with free bottled water.
Staff brought cupcakes and champagne to the room along with a birthday card to help my husband and I celebrate his special day!
Great hotel. Staff was very courteous and went above and beyond expectations especially Jonathan and Sara at the front desk.
Nice luxury hotel. Great location. Needs some updates.
Great clean wonderful bar scene. Jazz band was awesome. Room was nice. Free gumbo was the best in Nola. Close to the French quarter but not too close. The only place I’ll stay when I return.
Located in French Quarter, The Ritz-Carlton, New Orleans is next to popular attractions like Canal Street and Bourbon Street. This 5-star hotel welcomes guests with 527 rooms and conveniences like a full-service spa, an indoor pool, and a gym.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 11:00 AM.
Guests can expect WiFi, wired Internet, and 65-inch Smart TVs with satellite channels and video-game consoles. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Coffee makers, free newspapers, and laptop-compatible safes are other standard amenities.
The Ritz-Carlton, New Orleans features a full-service spa, an indoor pool, and a gym. Valet parking is available for USD 48 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
My girlfriend & I decided to go take her two grown kids to Mardi Gras in Nola. One of her kids was a 20 year old young man, the other a 19 young lady. Her oldest young man decided to go back to the room so that he could get changed and get a headstart. The rest of us remained on Bourbon st for about an additional hour. Then head back to the hotel. We chose the Ritz Carlton because of its storied service and attention to its clients. As the young man returned to the room, he had in his possession, a room key, & an ID. But he was not allowed to enter the hotel, & When we arrived, he was sitting on the curve, surrounded by security for no reason. He was wearing shorts some beads around his neck & tennis shoes. When we asked why he was not allowed back into the room security replied That he was not allowed to go in because he did not have a shirt on. I understand at the Ritz hotel and its affiliates have a policy in place for a variety of items such as this. When we spoke to the doorman, he was rude and almost did not leave us in the hotel ourselves. We demanded to speak with the manager on the third-floor. His sister sat with him at the entrance on Canal St. As we explained this to the front desk staff; to our surprise, the young man, was in the building, walking towards the elevators, wearing a TUB TOP!” His sister was walking behind him. my girlfriend & I we were appalled that instead giving him a towel or a robe; his only option was to apparently get a tube top and pu
My girlfriend & I decided to go take her two grown kids to Mardi Gras in Nola. One of her kids was a 20 year old young man, the other a 19 young lady. Her oldest young man decided to go back to the room so that he could get changed and get a headstart. The rest of us remained on Bourbon st for about an additional hour. Then head back to the hotel. We chose the Ritz Carlton because of its storied service and attention to its clients. As the young man returned to the room, he had in his possession, a room key, & an ID. But he was not allowed to enter the hotel, & When we arrived, he was sitting on the curve, surrounded by security for no reason. He was wearing shorts some beads around his neck & tennis shoes. When we asked why he was not allowed back into the room security replied That he was not allowed to go in because he did not have a shirt on. I understand at the Ritz hotel and its affiliates have a policy in place for a variety of items such as this. When we spoke to the doorman, he was rude and almost did not leave us in the hotel ourselves. We demanded to speak with the manager on the third-floor. His sister sat with him at the entrance on Canal St. As we explained this to the front desk staff; to our surprise, the young man, was in the building, walking towards the elevators, wearing a TUB TOP!” His sister was walking behind him. my girlfriend & I we were appalled that instead giving him a towel or a robe; his only option was to apparently get a tube top and pu
Staff were great but compared to other ritz properties we have stayed at it was not up to standard. Uncomfortable bed and linens. Broken safe and leaking mini fridge. Chips and stains in the room which needed a makeover. The room was spacious and bathroom was large and had a good shower.
The staff was really nice and catered to all of my needs.
Pleasant stay
Enjoyed everyone and everything
The rooms are muggy and damp. The pictures are highly staged and the staff do the minimum but charge the premium.
