Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE

Great location. You can walk to everything in the French Quarter. Hotel was clean and quiet. Staff very friendly and helpful. Beds were not super comfortable- way too soft. Water pressure was very, very low in shower. No bar or restaurant in hotel although website still claims that they have one.

The rooms are small the bathrooms are also very small. There was a large black centipede in the hallway by the elevator

Positive: The property is located In the French Quarter, one block away from Bourbon Street. Meaning, you are staying right in the thick of tourism and nightlife, yet I never heard party noise in our hotel! It was very quiet and the blackout blinds were amazing- even in the morning my room was pitch-black. Plus, our room and bathroom were huge! Negative: I went to NOLA with 3 friends and we booked one room with "Double Beds." This was my poor judgement. I should have booked a room with with queen size beds, sharing those tiny full size beds was not ideal. My feet hung off the edge no matter what and I'm only 5'7. I guess our room was handicap accessible, because our shower had a chair that could fold down from the wall. Unfortunately, the shower head was very low (shoulder height), so showering was a game of squatting down to rinse below the shower head and using the detached nozzle when that failed. Shower water also leaked out onto the rest of the bathroom, so the floor would be fairly wet all around the shower. I wasn't aware of this shower set-up when booking. We never used the pool, because it was a cooler weekend (low 50s), but the hotel was fine for what we needed: convenient, clean, quiet and affordable.

Nice hotel with gorgeous courtyard with pool. Didn’t utilize it as my trip was in the winter. Staff are pleasant. You basically get what you paid for. There’s no microwave which would have been nice to have. There is also no gym which would have been a nice amenity. If you are looking for a comfortable enough place just to lay your head after having a long day out exploring NOLA, this is your hotel. Also very quiet when I went.

The hotel has a good location. However, the housekeeping did not change one of our bath towels that we used in the morning. Because it has lipstick in it. In the morning of Jan 15, the hotel was decorating from morning to the afternoon. The noise was really loud and you cannot sleep at all. After we told the front desk, the decorating was continuing. The whole decorating lasts about five hours. It was a really poor experience in this hotel.

I didn’t get what I pay for, the hotel couldn’t accommodate us! They blame it on Orbitz! I was not happy with the beds! Very uncomfortable unfortunately!

At check in, had a rude clerk. Not welcoming at all Room was clean overall but the bed was the most uncomfortable hotel bed ive ever been on, including the pillows

I would have certainly given this an excellent rating if they had a Gym.

Beautiful hotel. Clean and comfortable. Fantastic location - one block off Bourbon St so quiet but near everything. Checked in late night and desk operator seemed a bit put out. Staff nice enough but did not seem that interested in customers. Pool is lovely and a treat to have open year round. The biggest thing missing is an on-site bar/restaurant and room service. I would stay here again.

Upon arrival, the piece of wood over the bathroom door fell off when the door closed. A lot of nails were sticking out. It was dangerous. Also one of the towel hooks was falling out of the bathroom wall. The valet parking was OUTRAGEOUS!! $40/night!

Great location. A hop, skip, and a jump from bourbon street.

Location is great and the hotel is beautiful but the rest was beyond disappointing. I wrote the hotel a few times about our experiences only for them to respond with one line and never an apology. We stayed 5 days had house keeping once!!! Had to ask for clean towels multiple times. It was a constant challenge to either drop our car off or pick it up from valet. Also it cost a fortune to park your car. When we checked in our tv didn’t work. They sent in a less than friendly repairman who did fix the tv but didn’t even acknowledge our thank you. Same thing when we asked the house keeping staff for towels, we said thank you and they didn’t acknowledge it. We are a family of 4 and they put us in a room with 2 double beds that we barely fit in and were incredibly uncomfortable. All in all not the best 5 days of our lives. The 2 hotel managers were very nice always said hello and smiled. The rest of the staff needs some work! We stayed at the French market inn last year and it was wonderful! Here... never again!

Stay was great, beds could have been bigger.......

We chose this hotel because it was close to Bourbon street. The only two things negative I can say is: the price of the valet parking and the temp in our room. However, the team was amazing when it came to getting in and out of our car. I loved the room we had. It had a street view Balcony. But we could not get the room as cool as we would have liked. When we arrived it was 80 degrees in our room. We turned the thermostat WAY DOWN and the coolest it ever got in our room before we left at noon the next day was 75 degrees. Overall, our stay was what/when/where we needed for our night in the French Quarter and trip down Bourbon Street---- Check on the Bucket list complete

Never received call when room was ready. Elevator was broken many times. Staff didn't tell us there was a bar or a restaurant at hotel. No gift store and vending machine didn't work