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Recent guest reviews

Amazing property

The staff was ok, but not super hospitable with the exception of the lady at the concierge desk. she was very friendly. I thought there was going to be a continental breakfast, but there was not. Elevator was dirty, just not greatly impressed with this hotel.

The hotel is right on Burbon St. so it can get very noisy if you have a room on street, but I guess you should expect that. Every room had a nice balcony with comfortable chairs. The staff was very friendly and helpful 🙂

Convenient location in the heart of all attractions. Staff was extremely helpful and friendly. We had the most comfortable bed I have ever slept on. Great stay.

Beds were comfy. Elevators took forever. Staff was nice.

We had a great experience staying at this hotel. It definitely has the best location on Bourbon Street.

The staff was extremely pleasant! Very clean!

It was extremely disappointing. The staff was rude. They could not even help me get a wine opener, I had to go to a bar next door to get my wine opened two nights in a row. The area was incredibly loud and when I asked to get a quieter room I was given a room next to a very loud group of young girls that would storm into their room at 3am drunk and screaming. No food accessible, bad communication from the staff. I was NOT informed that I had to request house keeping to clean my room. I had asked a house keeper why they had not cleaned the roon and they said it had to be requested. I was also told that the noise on Bourbon street was “not so bad”. But it was insanely loud, hence the reason I had them move me to another room. The staff was incompetent and they all seemed in a terrible mood, not interested at all in helping us find solutions. The room was pretty clean but I completely regret paying all that money for this mediocre hotel. It was not worth it at all. I thought because it was in the French Quarter it could be a great place, but it was the worst hotel I’ve stayed at, specially for that price.

It was clean, staff was friendly, breakfast was convenient and delicious

The desk staff was the best!!! So welcoming and friendly everday of our stay. Great location for our first time to New Orleans. The pool was beautiful courtyard style. The room was clean and comfortable with AC after a day of walking in the heat. I will definitely stay here again.

It was right in the heart of the French Quarter. You walked right into Bourbon Street and straight into the action. It was also steps away from the Riverwalk. Rooms were clean and updated.

Awesome

Great location right in the middle of bourbon street. Staff was great. Chris at the front desk and David in valet went out of their way to take care of us.

perfect location, just be sure to ask for housecleaning every day or they won't do anything. very friendly front desk and Allen the Bellhop were great, just housekeeping didn't do their job....

In the heart of the French Quarter, very convenient.

Bourbon St New Orleans LA

Hotel highlights

  • Walking distance to Bourbon Street and Canal Street
  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool

Located in French Quarter, Four Points By Sheraton French Quarter is adjacent to Bourbon Street and within a 10-minute walk of other popular attractions like Canal Street. This 186-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.


Dining

This hotel serves as home to a brewpub, along with a restaurant that specializes in American cuisine. Satisfy your hunger from the comfort of your room with room service. For your convenience, a continental breakfast is served for a fee each morning from 6:30 AM to 11 AM.


Rooms

Guests can expect 32-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and safes. Housekeeping is available on request.


Property features

At Four Points By Sheraton French Quarter, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 35.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this golf hotel include conference space, a business center, and a computer station.

Room options

Room, 1 Double Bed, Non Smoking (Rooftop View)

1 Double Bed | Sleeps 4

Junior Suite, 1 Bedroom, Non Smoking (Limited View)

2 Queen Beds | Sleeps 5

Room, 2 Queen Beds, Balcony, Courtyard View

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Four Points By Sheraton French Quarter

Everyone (18) Couples (13) Family (20)
5
Partner Couples Friends

Amazing property

By on Jul 12, 2022

Review comment responded on Jul 14, 2022

Thank you for your feedback. We are pleased to see you enjoyed your stay with us. We hope to welcome you back again in the near future.

3
Family

The staff was ok, but not super hospitable with the exception of the lady at the concierge desk. she was very friendly. I thought there was going to be a continental breakfast, but there was not. Elevator was dirty, just not greatly impressed with this hotel.

By on May 26, 2022

Review comment responded on Jun 14, 2022

Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. The experience you described is not characteristic of the level of service our associates strive to provide. Your feedback has been shared with the appropriate hotel staff to make sure this issue does not happen again. Once again, thank you for your feedback and we hope you will give us another opportunity in the near future to make your experience better.

4
Partner Couples

The hotel is right on Burbon St. so it can get very noisy if you have a room on street, but I guess you should expect that. Every room had a nice balcony with comfortable chairs. The staff was very friendly and helpful 🙂

By on May 4, 2022

Review comment responded on May 5, 2022

Thanks for choosing us for your hotel in New Orleans. We appreciate your feedback and look forward to welcoming you back again soon.

5
Family

Convenient location in the heart of all attractions. Staff was extremely helpful and friendly. We had the most comfortable bed I have ever slept on. Great stay.

By on Apr 14, 2022

Review comment responded on Apr 14, 2022

Thank you for sharing your experience with us. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again for your time and come visit us again soon!

4
Partner Couples

Beds were comfy. Elevators took forever. Staff was nice.

By on Jan 7, 2022

Review comment responded on Jan 7, 2022

Thanks for your feedback. We are pleased to see you enjoyed your stay with us. We hope to welcome you back again soon.

4
Everyone

By on Nov 12, 2021

5
Partner Couples

We had a great experience staying at this hotel. It definitely has the best location on Bourbon Street.

By on Oct 21, 2021

Review comment responded on Oct 21, 2021

On behalf of the entire hotel team, I want to thank you for sharing your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

5
Everyone

By on Oct 18, 2021

5
Partner Couples

The staff was extremely pleasant! Very clean!

By on Oct 9, 2021

Review comment responded on Oct 12, 2021

Thank you for sharing your feedback with us. We are pleased to hear you had a great stay. We hope to welcome you back again soon.

5
Everyone

By on Oct 8, 2021

Four Points By Sheraton French Quarter

541 Bourbon St, New Orleans, LA 70130
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