The staff was attentive and friendly and tried to help when needed. There was an odd lack of lighting in every space in the room. Not sure why the design, but you cannot see anything when trying to get ready. A couple free-standing lamps that keep the room dimly lit. The "refrigerator" doesn't work and is a "cooler" that never shut. Would have been nice to keep water cold. (not the end of the work, but if you offer it, it should work) Housekeeping was short-staffed and had to ask for service and trash was not taken out and overflowing every day of our stay. We understand with the labor shortage everywhere, but when paying high prices, it would be nice to not have to chase down staff and do the got to take out our own trash.
I've stayed at Le Meridien many times before and had a great time. This time the hotel was under construction which wouldn't have been a problem, except that my friends and I were all given rooms on the 17th floor, directly under the active construction that lasted all evening and on the weekend. When I complained about the noise the staff were very attentive at trying to remedy the situation. The service was very good and I'm sure the renovations will be wonderful. If you're going to stay here this fall, a room on a lower floor will be a very good idea.
The best manager i have ever dealt with in the hotel industry. Velda was awesome!!!
Staff were friendly and was pleased I was given a late checkout. Will definitely stay there again.
Staff was amazing.. cleanliness of the property was bad. Hotel needs serious updating.
Nice
👍
We stayed for three nights. Housekeeping did not come at all during our stay. Had to go to the front desk twice to ask for clean towels and soap. No one came to empty trash, make up beds or take out dirty towels during our stay. I will never stay there again
Close to everything in the city without feeling busy
Beautiful property. Clean establishment. Professional. I wish there was a laundry area. I’m not sure if I had time to ask.
The staff was super friendly and very helpful and attentive.
The staff was great. They had challenges after Hurricane Ida.
Na
Check in was at 4 I couldn’t get one of my room until almost 6 and was told be patient but I purchased this room and requested a connecting room way ahead of time. No one was even assigned to the room in housekeeping . We asked and they wouldn’t give complimentary valet even tho I purchased 3 different rooms and spent well over 2000 on rooms. None of the ice machines worked I had to find one throughout the hotel when calling down to the front desk they said let them know when I find one and call me back. They would not provide better rooms on another floor due to the inconvenience. Don’t get me wrong some of the staff was friendly but not all especially the supervisor on duty Wednesday night.
no comment
Great location. Sadly, the restaurant was closed, the bar was closed, and they had no maid staff. If we wanted towels or toiletries for the room, we had to go down to the front desk. Very unfortunate situation.
The A/C and T/V didn’t work. They never cleaned our room. Ice machine wasn’t working and staff very rude and unprofessional. I will never stay at this property again and will not advise anyone else either.
Located in New Orleans Central Business District, Le Méridien New Orleans is adjacent to Harrah's New Orleans Casino and within a 5-minute walk of other popular sights like Canal Street. This 410-room, 4-star hotel has a restaurant along with conveniences like a gym and a rooftop terrace.
Enjoy a leisurely bite to eat at Longitutde 90, the hotel's onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Continental breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.
Guests can expect WiFi and 55-inch LCD TVs with cable channels. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free weekday newspapers. Housekeeping is available on request.
Le Méridien New Orleans offers a gym, a rooftop terrace, and free WiFi in public areas. Valet parking is offered for USD 49 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. Additional amenities include conference space, a seasonal outdoor pool, and a computer station.
The staff was attentive and friendly and tried to help when needed. There was an odd lack of lighting in every space in the room. Not sure why the design, but you cannot see anything when trying to get ready. A couple free-standing lamps that keep the room dimly lit. The "refrigerator" doesn't work and is a "cooler" that never shut. Would have been nice to keep water cold. (not the end of the work, but if you offer it, it should work) Housekeeping was short-staffed and had to ask for service and trash was not taken out and overflowing every day of our stay. We understand with the labor shortage everywhere, but when paying high prices, it would be nice to not have to chase down staff and do the got to take out our own trash.
I've stayed at Le Meridien many times before and had a great time. This time the hotel was under construction which wouldn't have been a problem, except that my friends and I were all given rooms on the 17th floor, directly under the active construction that lasted all evening and on the weekend. When I complained about the noise the staff were very attentive at trying to remedy the situation. The service was very good and I'm sure the renovations will be wonderful. If you're going to stay here this fall, a room on a lower floor will be a very good idea.
Thank you for your amazing comment. We look forward to you coming back to see our wonderful renovations..
The best manager i have ever dealt with in the hotel industry. Velda was awesome!!!
Thank you for your review!!
Staff were friendly and was pleased I was given a late checkout. Will definitely stay there again.
Thank you for staying with us.
Staff was amazing.. cleanliness of the property was bad. Hotel needs serious updating.
thank you for your feedback
Nice
Good Afternoon, Thank You For Staying With Le Meridien New Orleans. We Are Glad You Enjoyed Your Stay With Us, Please Visit Us On Your Next Trip To New Orleans!
👍
Thank You
We stayed for three nights. Housekeeping did not come at all during our stay. Had to go to the front desk twice to ask for clean towels and soap. No one came to empty trash, make up beds or take out dirty towels during our stay. I will never stay there again
Good Afternoon, Thank You For Staying With Le Meridien New Orleans. We Deeply Apologize As This Is Not The Marriott Standard. We Will Continue To Improve Our Operation & Hope On Your Next Trip To New Orleans That You Visit Us.
Close to everything in the city without feeling busy
thank you
Beautiful property. Clean establishment. Professional. I wish there was a laundry area. I’m not sure if I had time to ask.
Thank you for choosing to stay with us and we appreciate your feedback
Thank You For Staying With Le Meridien New Orleans. We Deeply Apologize As This Is Not The Marriott Standard. We Will Continue To Improve Our Operation & Hope On Your Next Trip To New Orleans That You Visit Us.