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Recent guest reviews

Drain in the shower didn’t function properly & caused the water to collect at the base of the shower

Good service from staff, older hotel so no duel sinks or updated rooms. Our view was nice but the room smelled like smoke. The “$75 tour voucher” was misleading, it’s actually $5 off of different tours not $75 that you can apply to a tour.

We had a great stay. Enjoyed the indoor pool after a hot day of walking.

the bar closed too early- maybe offer a food buffet-outside pool would be great also-

The hotel was close to everything! Very walkable after a Lyft ride from the airport. Super friendly staff!

This hotel is filthy, and staff there are very unprofessional. I had the "Do Not Disturb" sign outside the door, but yet the house keeping decided to wake me up at 8am to ask me if I am checking out that day, and I had reservations for another 6 days there. She was very rude to wake me up and the "Do Not Disturb" sign out on the door. We went down to breakfast because we were told breakfast ends at 11:30am but when we got there at 11:01am they told us that breakfast had ended a minute ago, and that we cannot go in because the staff is already "throwing away the food". So we went outside the hotel for breakfast, and when we came back to the room we noticed that the housekeeping staff had gone into our room and simi-cleaned our room even though we had left the "Do Not Disturb" sign on the door. We had also realized that they stole my phone charger as well, we made a report with security, but they never replaced it for us. Room service ends at 11pm, and after that good luck trying to get a bottle of water or even a bar of soup. They hire the most unprofessional staff I've ever seen, and I'm a Orbitz Platinum member. I was very disappointed of the Hilton to lower it's class.. very disappointed. We had 4 rooms there, each reservation was for over a week. We eventually checked out, and moved to the Lowes Hotel across the street. It was a completely different in experience. If you plan on staying at this Hilton, your better off getting a tent and set it up in the street.

Nice, upscale hotel. Expensive add ons and amenities

The hotel is very clean, elegant and nice. The rooms are very spacious and the bathroom is awesome with a walk-in shower and whole body tub. The elevators are always open and not crowded.

We had an excellent view from our room everyone was friendly and very helpful. The room was big and airy The only problem we had was towels there were 3 of us in room and they would only leave two towels si every morning we had to go find housekeeper to get extra towels Thats the only problem we had. Other than that our room was great.

restaurant and front desk was excellent Need more help with arranging attractions.

Outdated, disrespectful staff, felt discriminated.

Poydras St New Orleans LA

Room options

Deluxe Room, 2 Queen Beds, View

2 Queen Beds | Sleeps 4

Premium Room, 1 King Bed, View

1 King Bed | Sleeps 3

Grand Suite, 1 King Bed, Accessible

1 King Bed | Sleeps 4

Luxury Room, 1 King Bed, City View

1 King Bed | Sleeps 3

Hotel highlights

  • Walking distance to Harrah's New Orleans Casino and Canal Street
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Central Business District, Loews New Orleans Hotel is adjacent to Harrah's New Orleans Casino and within a 10-minute walk of other popular attractions like Canal Street. This 285-room, 4-star hotel has an indoor pool along with free in-room WiFi and a fitness center.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room.


Rooms

All 285 rooms provide iPod docks, minibars, and coffee makers. Guests can expect to find free WiFi and 37-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hydromassage showers, hair dryers, and designer toiletries, and pillowtop beds with Frette Italian sheets and down comforters ensure a restful night. Other standard amenities include free newspapers, laptop-compatible safes, and phones.


Property features

Guests staying at Loews New Orleans Hotel enjoy an indoor pool, a fitness center, and a sauna. Valet parking is available for USD 52.85 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this family-friendly hotel include free WiFi in public areas, conference space, and a 24-hour business center.

Guest reviews for Loews New Orleans Hotel

Everyone (30) Couples (3) Family (4)
5
Everyone

By on Mar 10, 2020

3
Friends

Drain in the shower didn’t function properly & caused the water to collect at the base of the shower

By on Jan 15, 2020

5
Everyone

By on Dec 31, 2019

4
Everyone

By on Dec 5, 2019

5
Everyone

By on Nov 5, 2019

5
Everyone

By on Oct 7, 2019

4
Family

Good service from staff, older hotel so no duel sinks or updated rooms. Our view was nice but the room smelled like smoke. The “$75 tour voucher” was misleading, it’s actually $5 off of different tours not $75 that you can apply to a tour.

By , from Minneapolis on Sep 22, 2019

4
Friends

We had a great stay. Enjoyed the indoor pool after a hot day of walking.

By on Sep 9, 2019

5
Partner Couples Family

the bar closed too early- maybe offer a food buffet-outside pool would be great also-

By on Jul 6, 2019

Review comment responded on Jul 9, 2019

Dear Valued Guest, Thank you for choosing Loews New Orleans Hotel. We so appreciate the five stars! We're pleased to know you had such a wonderful stay at our property. We hope you'll be back to visit us again soon. All the Best, Lizzie O. Social Media Manager

4
Business Business

The hotel was close to everything! Very walkable after a Lyft ride from the airport. Super friendly staff!

By on Jul 3, 2019

Review comment responded on Jul 9, 2019

Dear jbix, Thank you for choosing Loews New Orleans Hotel. We appreciate you taking the time to review our property. We're pleased to know you enjoyed your overall stay with us and we hope you'll be back to visit us again soon. All the Best, Lizzie O. Social Media Manager

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