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Loews New Orleans Hotel

4.0 out of 5.0

Recent guest reviews

The hotel was very clean! The room was spacious and beds were so comfortable! Walking distance to shops, casinos, and restaurants! The staff was so friendly ! We will definitely be back!

This was a great hotel. Very clean and convenient location. We will be back.

The rooms are very old and need refreshment. The Overnight crew not very friendly and the bar closes extremely early (11 Pm)

Good except garment bag got left in room upon check out

Limited hot water Coffee maker did not work In room phone did not work when attempting to contact front desk

Great hotel. Enjoyed late night food on our arrival in the bar. Very helpful and attentive to requests. Would recommend hotel to anyone visiting NOLA. Casino next door!

This is a great location convenient to all things happening in downtown New Orleans - 5 minute walk to the Aquarium, less than 10 minute walk to Bourbon St. The hotel was beautifully decorated with very clean rooms. The valet service was exceptional but the rest of the staff was very marginal. Bartenders were down right rude (very snobby to be more exact). I would definitely stay here again and it's a great place for families, couples, friends, etc.

Excellent service very accomadating and would highly recommend

The only complaint is that we had to ask for more towels every day. Otherwise, perfect.

Comfortable and clean. Friendly staff. I loved the decor and the bar was great.

We stayed for 4 night and enjoyed our stay. The indoor pool area was very nice and relaxing. We were glad it wasn't outside since the heat in New Orleans during August is not very pleasant. The staff were all nice and efficient. We did have an issue where the housekeeping never left face cloths on two different days. The hotel is located in a great spot. You can walk to the French Quarter as well as some of the new "in" spots in what used to be the warehouse/business section.All in all we definitely recommend the hotel.

The train going by kept waking me up and there is no mini-bar in the room which is especially annoying because the bar closes at 11. Felt more like Salt Lake City than New Orleans

Located in easy walking distance to Convention Center and French Quarter.

Nice Hotel, Perfect location. I would return back

We only stayed one night but everything about our hotel experience was perfect. One of our party needed to stay on a lower floor and the hotel was able to put them on the lowest floor for rooms even though we told them this as we checked in. The room was large, clean and well laid out and the beds were comfortable. Our view of the Mississippi River was spectacular! The staff was very responsive and friendly. I will be staying here again!

The hotel staff was wonderful. The desk clerks and restaurant managers were very accommodating. There was always someone to open the doors as we walked in might not seem too terribly important unless you have small children and many bags, as we did.

The hotel was a good value for the money. Staff was kind and helpful. The location is very good and just three blocks from the French Quarter. I'd recommend it.

Great place to stay in. Would do it again. Great location and services.

The room was awesome. Very clean and the bed was so comfortable as well, I didn't want to get up in the morning. I'd DEFINITELY stay there again.

Everything was top-notch! Stayed for our anniversary and it was great in every respect from room to staff to gym and location!

Room options

Deluxe Room, 2 Queen Beds, City View

Queen 2 | Sleeps 4

Grand Room, 1 King Bed, City View

King 1 | Sleeps 3

Grand Room, 2 Queen Beds, City View

Queen 2 | Sleeps 4

Deluxe Room, 1 King Bed, View

King 1 | Sleeps 2

Guest reviews for Loews New Orleans Hotel

Everyone (15) Couples (23) Business (11) Family (7) Friends (10) Other (3)
5
Everyone

The hotel was very clean! The room was spacious and beds were so comfortable! Walking distance to shops, casinos, and restaurants! The staff was so friendly ! We will definitely be back!

By , from louisiana on Sep 12, 2017

5

9/11 memorial stair climb

Everyone

This was a great hotel. Very clean and convenient location. We will be back.

By , from Thibodaux on Sep 11, 2017

3

3 star hotel

Everyone

The rooms are very old and need refreshment. The Overnight crew not very friendly and the bar closes extremely early (11 Pm)

By on May 2, 2017

Review comment responded on May 4, 2017

Dear Valued Guest, Thank you for choosing Loews New Orleans Hotel. We are so very sorry you had such disappointing experience at our property. We work hard to ensure that every guest has a memorable experience but failed to meet our goals during your stay. We do appreciate the feedback very much and hope to be able to take care of you in the future. All the Best, Mohan K. General Manager

5

have stayed here many times because of overall exc

Everyone

Good except garment bag got left in room upon check out

By , from Memphis TN on Apr 23, 2017

Review comment responded on Apr 26, 2017

Dear James, Thank you for choosing Loews New Orleans Hotel. We so appreciate the five stars! We're pleased to know you had such a wonderful stay at our property. We hope you'll be back to visit us again soon. All the Best, Mohan K. General Manager

3
Everyone

Limited hot water Coffee maker did not work In room phone did not work when attempting to contact front desk

By on Apr 10, 2017

Review comment responded on Apr 14, 2017

Dear Valued Guest, Thank you for choosing the Loews New Orleans Hotel. We do apologize for the issues you encountered with the coffee maker and telephone in your room. Please rest assured that these issues are being corrected and know that we appreciate you providing this valuable feedback. We hope you'll be back to visit us again soon. All the Best, Mohan K. General Manager

5
Everyone

Great hotel. Enjoyed late night food on our arrival in the bar. Very helpful and attentive to requests. Would recommend hotel to anyone visiting NOLA. Casino next door!

By on Mar 12, 2017

Review comment responded on Apr 14, 2017

Dear Valued Guest, Thank you for choosing Loews New Orleans Hotel. We so appreciate the five stars and the lovely recommendation! We're pleased to know you had such a wonderful stay at our property. We hope you'll be back to visit us again soon. All the Best, Mohan K. General Manager

4

great, convenient location

Everyone

This is a great location convenient to all things happening in downtown New Orleans - 5 minute walk to the Aquarium, less than 10 minute walk to Bourbon St. The hotel was beautifully decorated with very clean rooms. The valet service was exceptional but the rest of the staff was very marginal. Bartenders were down right rude (very snobby to be more exact). I would definitely stay here again and it's a great place for families, couples, friends, etc.

By on Dec 28, 2016

Review comment responded on Jan 6, 2017

Dear Valued Guest, Thank you for choosing Loews New Orleans Hotel. We're pleased to know you had such a wonderful overall stay at our property. We do apologize for the unfortunate experience you had in our bar. The issues you cited definitely did not meet our normal standards of excellence. We have addressed the shortcomings with our team and can assure you that the issues are being corrected. We look forward to hosting you again soon. All the Best, Mohan K. General Manager

5

convenient location

Everyone

Excellent service very accomadating and would highly recommend

By on Dec 23, 2016

Review comment responded on Dec 28, 2016

Dear Valued Guest, Thank you for choosing Loews New Orleans Hotel. We so appreciate the five stars! We're pleased to know you had such a wonderful stay at our property. We hope you'll be back to visit us again soon. All the Best, Mohan K. General Manager

5

excellent

Everyone

The only complaint is that we had to ask for more towels every day. Otherwise, perfect.

By on Nov 15, 2016

Review comment responded on Nov 25, 2016

Dear Valued Guest, Thank you for choosing Loews New Orleans Hotel. We so appreciate the five stars! We're pleased to know you had such a wonderful stay at our property. We do apologize about the towel issue. Please know we have addressed this shortcoming with our staff so that it will not be a problem again. We hope you'll be back to visit us again soon. All the Best, Mohan K. General Manager

5
Everyone

Comfortable and clean. Friendly staff. I loved the decor and the bar was great.

By on Oct 20, 2016

Review comment responded on Oct 21, 2016

Dear Valued Guest, Thank you for choosing Loews New Orleans Hotel. We so appreciate the five stars! We're pleased to know you had such a wonderful stay at our property. We hope you'll be back to visit us again soon. All the Best, Mohan K. General Manager