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Loews New Orleans Hotel

4.0 out of 5.0

Loews New Orleans Hotel

4.0 out of 5.0

Recent guest reviews

Everything was great about the property and the room but the check in was no so great. How do one have earlier checkin but cant come early. I arrived supper earlier and they claimed there was no room at all they could put me in. Amd was suppose to receive a text. Waited all sday for a text and never received it. The fromt desk gave a $30 credit which was not enough in my eyes. Dont want to sound like a b.... but that was a very bad communication there. So i stop back in the hotel so i can see if a room was ready and they just forget to text me... no that wasnt it but the couple that was standing in front of me received room to a key. So i was under the impression rooms were available. The room Service bill was a joke as well

Nice rooms, clean hotel, great location. Friendly staff.

Close to the Mercedes Benz Stadium. Hotel was beautiful and staff was great!

Staff was very nice and professional. Nice clean lobby. I will be back. Thanks Loews staff.

Close to Harrah's casino, but needs better housekeeping.

Great experience. Staff treated me like a valued customer

We came down for Wrestlemania and chose the Loews to stay at. We were so happy with our selection. Every single employee was friendly and welcoming. We had so much fun. It was perfectly located for us to walk to the casino, Riverwalk, Superdome, and French Quarter. We will absolutely be back!

If you want to avoid the noise and bustle of the quarter, but still be close, this is the place to stay. Walkable distance to all the hot spots and great restaurants, but away from the craziness. The staff is great, and the room was really nice. We would definitely stay here again...

Great location. Great hotel experience! Right across the street from ? Harrahs, short walk to french qtr!

Started off Rocky we had two rooms and I checked into one and my daughter into one two doors down. My smell like disgusting smoke somebody was a bad guest. I immediately went downstairs we were in a hurry to get to a tour and the immediately found me a room two doors down from my daughter again and had me switched out immediately. It's how you handle the bad moments that determine what makes you a great Hotel. We love the location we love how modern and clean it is. It's close to shopping it's close to the aquarium and close to the riverfront. Would definitely come back.

Truly enjoyed my stay....from the front desk staff, to the room, to the valet, and everything in between. Danielle and Andre were especially helpful, courteous, and professional. They really cared.

Hotel rooms are very large and up to date. Across the street from Casino and not a bad walk at all to all areas of French quarter. We even walked to Frenchman Street and back. I would stay here again without a doubt. But what truly made the stay was the staff. From front desk to the housekeepers everyone was super friendly. One staff member was most outstanding and his friendly personality and knowledge of where to eat and go made our stay memorable Terrace the concierge is a true gem to this staff and hotel. Without his help out NOLA experience would have been just ok, with his help it was memorable. If the hotel sees this or if Terrace you see this thank you for all you do. Sincerely Ray and Alicia Olschewski.

Nice location...walkable distance to all things you would want to do or see in New Orleans! Hotel staff were very accommodating and the room was very comfortable and quite. I could not have asked for a better hotel experience than that of the Lowes.

The hotel was very clean! The room was spacious and beds were so comfortable! Walking distance to shops, casinos, and restaurants! The staff was so friendly ! We will definitely be back!

This was a great hotel. Very clean and convenient location. We will be back.

The rooms are very old and need refreshment. The Overnight crew not very friendly and the bar closes extremely early (11 Pm)

Good except garment bag got left in room upon check out

300 Poydras St New Orleans LA

Hotel highlights

  • Walking distance to Audubon Aquarium of the Americas and Bourbon Street
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Casino

Located in Central Business District, Loews New Orleans Hotel is within a 10-minute walk of popular sights such as Audubon Aquarium of the Americas and Audubon Insectarium. This 285-room, 4-star hotel has a restaurant along with conveniences like a casino and an indoor pool. It's in central New Orleans and also a short walk from Bourbon Street and National World War II Museum.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, breakfast is available for a fee.


Rooms

Guests can expect to find free WiFi and 37-inch a flat-screen TV with cable channels and pay movies. Pillowtop beds sport Frette Italian sheets and down comforters, and the bathroom offers a hydromassage showerhead, a hair dryer, and designer toiletries. Other standard amenities include an iPod dock, a minibar, and a coffee maker.


Property features

At Loews New Orleans Hotel, guests enjoy a casino, an indoor pool, and a fitness center. Valet parking is available for USD 45.00 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Deluxe Room, 2 Queen Beds, City View

Queen 2 | Sleeps 4

Luxury Room, 1 King Bed, Accessible, City View (Hearing Accessible)

King 1 | Sleeps 2

Grand Room, 1 King Bed, Accessible, City View (Hearing Accessible)

King 1 | Sleeps 3

Deluxe Room, 1 King Bed, River View

King 1 | Sleeps 2

Guest reviews for Loews New Orleans Hotel

Everyone (32) Couples (23) Business (11) Family (7) Friends (10) Other (3)
4
Everyone

By on Jan 9, 2019

Review comment responded on Jan 11, 2019

Dear Valued Guest, Thank you for choosing Loews New Orleans Hotel. We appreciate you taking the time to review our property. We're pleased to know you enjoyed your overall stay with us and we hope you'll be back to visit us again soon. All the Best, Lizzie O. Social Media Manager

3
Everyone

Everything was great about the property and the room but the check in was no so great. How do one have earlier checkin but cant come early. I arrived supper earlier and they claimed there was no room at all they could put me in. Amd was suppose to receive a text. Waited all sday for a text and never received it. The fromt desk gave a $30 credit which was not enough in my eyes. Dont want to sound like a b.... but that was a very bad communication there. So i stop back in the hotel so i can see if a room was ready and they just forget to text me... no that wasnt it but the couple that was standing in front of me received room to a key. So i was under the impression rooms were available. The room Service bill was a joke as well

By on Jan 7, 2019

Review comment responded on Jan 7, 2019

Dear Valued Guest, Thank you for choosing Loews New Orleans Hotel. We are so very sorry you had such a disappointing experience at our property. We work hard to ensure that every guest has a memorable experience but failed to meet our goals during your stay. Our objective remains to learn from our mistakes and work on not repeating them. We do appreciate the feedback very much and hope to be able to take care of you in the future. All the Best, Lizzie O. Social Media Manager

5
Everyone

By on Jan 2, 2019

Review comment responded on Jan 3, 2019

Dear Valued Guest, Thank you for choosing Loews New Orleans Hotel. We so appreciate the five stars! We're pleased to know you had such a wonderful stay at our property. We hope you'll be back to visit us again soon. All the Best, Lizzie O. Social Media Manager

2
Everyone

By on Nov 11, 2018

Review comment responded on Nov 14, 2018

Dear Valued Guest, We work hard to ensure that every guest has a memorable experience but failed to meet our goals during your stay, and for that, we are truly sorry. Our objective remains to learn from our mistakes and work on not repeating them. We do appreciate the feedback very much and hope to be able to take care of you in the future. All the Best, Lizzie O. Social Media Manager

4
Everyone

Nice rooms, clean hotel, great location. Friendly staff.

By on Oct 30, 2018

Review comment responded on Nov 14, 2018

Dear Valued Guest, Thank you for choosing Loews New Orleans Hotel. We appreciate you taking the time to review our property. We're pleased to know you enjoyed your overall stay with us and we hope you'll be back to visit us again soon. All the Best, Lizzie O. Social Media Manager

5
Everyone

Close to the Mercedes Benz Stadium. Hotel was beautiful and staff was great!

By , from Jackson, MS on Sep 17, 2018

Review comment responded on Nov 15, 2018

Dear Sara, Thank you for choosing Loews New Orleans Hotel. We so appreciate the five stars! We're pleased to know you had such a wonderful stay at our property. We hope you'll be back to visit us again soon. All the Best, Lizzie O. Social Media Manager

5
Everyone

Staff was very nice and professional. Nice clean lobby. I will be back. Thanks Loews staff.

By on Aug 12, 2018

2
Everyone

Close to Harrah's casino, but needs better housekeeping.

By on Aug 10, 2018

5
Everyone

Great experience. Staff treated me like a valued customer

By on Jun 25, 2018

5
Everyone

We came down for Wrestlemania and chose the Loews to stay at. We were so happy with our selection. Every single employee was friendly and welcoming. We had so much fun. It was perfectly located for us to walk to the casino, Riverwalk, Superdome, and French Quarter. We will absolutely be back!

By , from Baton Rouge on Apr 10, 2018