Deluxe Room, 1 King Bed, City View
from $139
Loews New Orleans Hotel
4.0 out of 5.0
4.4
out of 5
"Very good!"
See all 67 reviews
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Recent guest reviews
The rooms are very old and need refreshment. The Overnight crew not very friendly and the bar closes extremely early (11 Pm)
Good except garment bag got left in room upon check out
Limited hot water Coffee maker did not work In room phone did not work when attempting to contact front desk
Great hotel. Enjoyed late night food on our arrival in the bar. Very helpful and attentive to requests. Would recommend hotel to anyone visiting NOLA. Casino next door!
This is a great location convenient to all things happening in downtown New Orleans - 5 minute walk to the Aquarium, less than 10 minute walk to Bourbon St. The hotel was beautifully decorated with very clean rooms. The valet service was exceptional but the rest of the staff was very marginal. Bartenders were down right rude (very snobby to be more exact). I would definitely stay here again and it's a great place for families, couples, friends, etc.
Excellent service very accomadating and would highly recommend
The only complaint is that we had to ask for more towels every day. Otherwise, perfect.
Comfortable and clean. Friendly staff. I loved the decor and the bar was great.
We stayed for 4 night and enjoyed our stay. The indoor pool area was very nice and relaxing. We were glad it wasn't outside since the heat in New Orleans during August is not very pleasant. The staff were all nice and efficient. We did have an issue where the housekeeping never left face cloths on two different days. The hotel is located in a great spot. You can walk to the French Quarter as well as some of the new "in" spots in what used to be the warehouse/business section.All in all we definitely recommend the hotel.
The train going by kept waking me up and there is no mini-bar in the room which is especially annoying because the bar closes at 11. Felt more like Salt Lake City than New Orleans
Located in easy walking distance to Convention Center and French Quarter.
Nice Hotel, Perfect location. I would return back
We only stayed one night but everything about our hotel experience was perfect. One of our party needed to stay on a lower floor and the hotel was able to put them on the lowest floor for rooms even though we told them this as we checked in. The room was large, clean and well laid out and the beds were comfortable. Our view of the Mississippi River was spectacular! The staff was very responsive and friendly. I will be staying here again!
The hotel staff was wonderful. The desk clerks and restaurant managers were very accommodating. There was always someone to open the doors as we walked in might not seem too terribly important unless you have small children and many bags, as we did.
The hotel was a good value for the money. Staff was kind and helpful. The location is very good and just three blocks from the French Quarter. I'd recommend it.
Great place to stay in. Would do it again. Great location and services.
The room was awesome. Very clean and the bed was so comfortable as well, I didn't want to get up in the morning. I'd DEFINITELY stay there again.
Everything was top-notch! Stayed for our anniversary and it was great in every respect from room to staff to gym and location!
Stayed for 2 nights during Halloween weekend. The room and bathroom were very spacious with nice toiletries. The beds were comfortable and cozy. The restaurant Cafe Adelaide is under the same management as Commander's Palace. The service there was slow but the food was delicious. The lobby has undergone recent renovations and is very stylish. It was pretty easy to catch cabs in front of the hotel and the hotel was about a 15 minute walk to the French Quarter. The level of service for a high-end hotel was the only thing lacking. The doormen were all super friendly and nice. However, we happened to be staying in a room with a connecting door to another family with a baby. I was there for a bachelorette party so we were in the room chatting and getting ready for a Saturday night out. We received a noise complaint because the walls were so thin the next room could hear us. The first manager asked us to turn down our music, which we promptly did. Then another manager Arden, returned and tried forcing us to switch rooms (which was pointless bc we were checking out the next day) and threatened to kick us out if we didn't. I didn't appreciate being threatened to leave when we were paying guests and were not making excessive noise beyond talking and laughing. We decided not to switch rooms and just had to literally whisper the rest of the night. I think the whole situation could have been handled better. In addition, someone was smoking on our floor one night and entire hallways smelled like an ashtray. The maid service was mediocre. She just replaced the towels and shampoo and didn't appear to clean much else. The beds were made but still looked rumply.
Overall this hotel was amazing. AC gave us trouble
Hotel highlights
- Walking distance to National World War II Museum and Jackson Square
- Free WiFi in rooms and public areas
- Onsite dining
- Spa
Loews New Orleans Hotel places you in Warehouse District, within a leisurely stroll of popular sights such as National World War II Museum and Jackson Square. This 285-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool. Located centrally in New Orleans, it's also close to Mercedes-Benz Superdome and Ernest N. Morial Convention Center.
Dining
This hotel serves as home to a bar, along with a bistro that specializes in Cajun/Creole cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, breakfast is available for a fee.
Rooms
The 285 rooms are air-conditioned and have an array of amenities, including iPod docks, minibars, and coffee makers. Guests can expect to find free WiFi and 37-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hydromassage showers, hair dryers, and designer toiletries, and pillowtop beds with Frette Italian sheets and down comforters ensure a restful night. Free newspapers, laptop-compatible safes, and phones are also available.
Property features
At Loews New Orleans Hotel, guests enjoy a full-service spa, an indoor pool, and a fitness center. Valet parking is available for USD 42.00 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.
Guest reviews for Loews New Orleans Hotel
3 star hotel
Everyone
The rooms are very old and need refreshment. The Overnight crew not very friendly and the bar closes extremely early (11 Pm)
have stayed here many times because of overall exc
Everyone
Good except garment bag got left in room upon check out
Review comment
Mohan responded on Apr 26, 2017
Dear James, Thank you for choosing Loews New Orleans Hotel. We so appreciate the five stars! We're pleased to know you had such a wonderful stay at our property. We hope you'll be back to visit us again soon. All the Best, Mohan K. General Manager
Everyone
Limited hot water Coffee maker did not work In room phone did not work when attempting to contact front desk
Review comment
Mohan responded on Apr 14, 2017
Dear Valued Guest, Thank you for choosing the Loews New Orleans Hotel. We do apologize for the issues you encountered with the coffee maker and telephone in your room. Please rest assured that these issues are being corrected and know that we appreciate you providing this valuable feedback. We hope you'll be back to visit us again soon. All the Best, Mohan K. General Manager
Everyone
Great hotel. Enjoyed late night food on our arrival in the bar. Very helpful and attentive to requests. Would recommend hotel to anyone visiting NOLA. Casino next door!
Review comment
Mohan responded on Apr 14, 2017
Dear Valued Guest, Thank you for choosing Loews New Orleans Hotel. We so appreciate the five stars and the lovely recommendation! We're pleased to know you had such a wonderful stay at our property. We hope you'll be back to visit us again soon. All the Best, Mohan K. General Manager
great, convenient location
Everyone
This is a great location convenient to all things happening in downtown New Orleans - 5 minute walk to the Aquarium, less than 10 minute walk to Bourbon St. The hotel was beautifully decorated with very clean rooms. The valet service was exceptional but the rest of the staff was very marginal. Bartenders were down right rude (very snobby to be more exact). I would definitely stay here again and it's a great place for families, couples, friends, etc.
Review comment
Mohan responded on Jan 6, 2017
Dear Valued Guest, Thank you for choosing Loews New Orleans Hotel. We're pleased to know you had such a wonderful overall stay at our property. We do apologize for the unfortunate experience you had in our bar. The issues you cited definitely did not meet our normal standards of excellence. We have addressed the shortcomings with our team and can assure you that the issues are being corrected. We look forward to hosting you again soon. All the Best, Mohan K. General Manager
convenient location
Everyone
Excellent service very accomadating and would highly recommend
Review comment
Mohan responded on Dec 28, 2016
Dear Valued Guest, Thank you for choosing Loews New Orleans Hotel. We so appreciate the five stars! We're pleased to know you had such a wonderful stay at our property. We hope you'll be back to visit us again soon. All the Best, Mohan K. General Manager
excellent
Everyone
The only complaint is that we had to ask for more towels every day. Otherwise, perfect.
Review comment
Mohan responded on Nov 25, 2016
Dear Valued Guest, Thank you for choosing Loews New Orleans Hotel. We so appreciate the five stars! We're pleased to know you had such a wonderful stay at our property. We do apologize about the towel issue. Please know we have addressed this shortcoming with our staff so that it will not be a problem again. We hope you'll be back to visit us again soon. All the Best, Mohan K. General Manager
Everyone
Comfortable and clean. Friendly staff. I loved the decor and the bar was great.
Review comment
Mohan responded on Oct 21, 2016
Dear Valued Guest, Thank you for choosing Loews New Orleans Hotel. We so appreciate the five stars! We're pleased to know you had such a wonderful stay at our property. We hope you'll be back to visit us again soon. All the Best, Mohan K. General Manager
close to all , yet quiet and efficient.
Everyone
We stayed for 4 night and enjoyed our stay. The indoor pool area was very nice and relaxing. We were glad it wasn't outside since the heat in New Orleans during August is not very pleasant. The staff were all nice and efficient. We did have an issue where the housekeeping never left face cloths on two different days. The hotel is located in a great spot. You can walk to the French Quarter as well as some of the new "in" spots in what used to be the warehouse/business section.All in all we definitely recommend the hotel.
Review comment
Mohan responded on Sep 20, 2016
Thank you for choosing Loews New Orleans Hotel. We so appreciate the five stars! We're pleased to know you have such a wonderful stay at our property. We hope you'll be back to visit us again soon.
loud train and no mini-bar
Everyone
The train going by kept waking me up and there is no mini-bar in the room which is especially annoying because the bar closes at 11. Felt more like Salt Lake City than New Orleans
Review comment
Mohan responded on Sep 20, 2016
Thank you for choosing Loews New Orleans hotel for your recent stay in the city. We greatly appreciate you taking the time to review our hotel, for it is only with feedback from clients like you that we can address areas in need of improvement and strive to do better. We do hope you choose to stay with us again next time you're in the Big Easy.
Dear Valued Guest, Thank you for choosing Loews New Orleans Hotel. We are so very sorry you had such disappointing experience at our property. We work hard to ensure that every guest has a memorable experience but failed to meet our goals during your stay. We do appreciate the feedback very much and hope to be able to take care of you in the future. All the Best, Mohan K. General Manager