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Recent guest reviews

Wonderful, historic building with very kind and accommodating staff.

If you want to be double charged for nothing & horrible service stay here..... I booked 2 rooms that were booked on Orbitz paid in full then the hotel proceeded to charge me again for the entire stay on my credit plus DOUBLE parking fees. We had one car. So instead of costing me $2700 for a weekend, the hotel charged me double of $5700!!! I have talked with finance dept., after being put on hold forever & transferred from person to person. The hotel said they were sorry for the mistake & we will credit my credit card, but they keep proceeding to charge me a week later for an additional $900. Finance dept., said they were going to call back within an hour today to make sure credit was done. SHE DIDNT CALL BACK! Now I’ve had to call my credit card company to report & to stop the fraud charges on my card. It’s been 2 days to get this credited and no such luck. Plus still getting charged!!!!! The hotel literally has maxed out my credit card. Im so upset & pissed. This is has been one of worst experiences. This went from a great birthday weekend memory to the being the WORST memory.

The staff are exceptionally friendly, ready to assist to make your stay wonderful

Beautiful Old New Orleans hotel in a great location just a block over from the French Quarter. Clean, helpful staff. Excellent lounge and dining there. Would definitely recommend it.

Like how it has the old time look and feel of higher class. Was within walking distance to everything that we had planed to do on are trip. Was clean and very well maintained. Service was a little lacking. Called the from deck a few for some water bottle to be brought up to the room and they never arrived. Water pressure in the shower was very poor. And couldn't utilize the extra shower Jets, or tilt them so that they would hit you. But great place to stay.

It feels very historic and elegant, very old-world. I know it was fairly full during my stay, but it never felt crowded or noisy. I literally could not hear anything from the hallway or the next rooms. The service was very good (except in the small cafe -- that was disappointing), with just enough attention, but never intrusive. My room was in Tower 1, on the second floor, so I didn't have a view of anything except the roof of the next building. However, there is a lovely rooftop pool with bar service which was perfect for relaxing. The room service food was excellent. The hotel is across Canal Street from the French Quarter, so I wasn't kept awake by tourists partying all night long. This was a real gem, a splurge that did not break the bank. I definitely would like to come back to NOLA, and would definitely stay here again.

Great place to stay. Very elegant hotel with great staff and great customer service

We were so very fortunate to stay her during the Christmas holidays. Few experiences compare to the joy and beauty of the lobby and the excitement of the people taking their Christmas pictures is contagious. All of the small children were dressed up and excited as well as young couples and families. It was great!

We had a lovely stay. Check in was quick and the room was great!

Friendly staff. Easy checkin. Walkable location.

Beutiful old school hotel. Convenient location. Staff great

We love the Roosevelt. We stayed in tower 2 which is our preferred tower. The rooms in Tower 2 are large, have extremely high ceilings, and big bathrooms. The maid came everyday while we were out and every night turn down service was provided. We stayed on the 8th floor and had a decent view of the city. We really enjoy the lobby and like drink our morning coffee there in the morning.

Really nice lobby and great restaurants on ground level. Rooftop pool and bar were nice. Despite upgrading my room to a King Superior- it was somewhat small and the bathroom wasn't as clean as I expected. My family stayed in the same hotel and seemed to have nicer and bigger rooms, so I recommend looking at your room before accepting it.

Roosevelt Way New Orleans LA

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Suite, 1 King Bed (Waldorf)

1 King Bed | Sleeps 4

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Hotel highlights

  • Steps from Canal Street and Saenger Theatre
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Located in Central Business District, The Roosevelt New Orleans, A Waldorf Astoria Hotel is next to popular attractions like Canal Street and Saenger Theatre. This 4.5-star hotel welcomes guests with 504 rooms and conveniences like a full-service spa, an outdoor pool, and a 24-hour fitness center.


Dining

Enjoy dining at Sazerac Restaurant, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 11 AM.


Rooms

The 504 rooms are recently renovated and have an array of amenities, including iPod docks, sofa beds, and minibars. 42-inch flat-screen TVs come with satellite channels and first-run movies, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Free newspapers, free bottled water, and video-game consoles are also available.


Property features

Guests of The Roosevelt New Orleans, A Waldorf Astoria Hotel enjoy a full-service spa, an outdoor pool, and a 24-hour fitness center. Valet parking is offered for USD 47 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and a 24-hour business center.

Guest reviews for The Roosevelt New Orleans, A Waldorf Astoria Hotel

Everyone (21) Couples (8) Business (1) Family (2) Friends (1)
5
Everyone

By on Aug 7, 2020

5
Partner Couples

Wonderful, historic building with very kind and accommodating staff.

By on Feb 28, 2020

Review comment responded on Mar 2, 2020

Thank you for your review Alyssa. We're thrilled that our service and building met the lofty expectations.

5
Everyone

By on Feb 24, 2020

Review comment responded on Feb 26, 2020

Thank you for your review. We hope to host you at The Roosevelt again soon.

5
Everyone

By on Jan 26, 2020

Review comment responded on Feb 5, 2020

Thank you for your recent review. We hope to host you again soon!

1
Friends Family

If you want to be double charged for nothing & horrible service stay here..... I booked 2 rooms that were booked on Orbitz paid in full then the hotel proceeded to charge me again for the entire stay on my credit plus DOUBLE parking fees. We had one car. So instead of costing me $2700 for a weekend, the hotel charged me double of $5700!!! I have talked with finance dept., after being put on hold forever & transferred from person to person. The hotel said they were sorry for the mistake & we will credit my credit card, but they keep proceeding to charge me a week later for an additional $900. Finance dept., said they were going to call back within an hour today to make sure credit was done. SHE DIDNT CALL BACK! Now I’ve had to call my credit card company to report & to stop the fraud charges on my card. It’s been 2 days to get this credited and no such luck. Plus still getting charged!!!!! The hotel literally has maxed out my credit card. Im so upset & pissed. This is has been one of worst experiences. This went from a great birthday weekend memory to the being the WORST memory.

By on Nov 15, 2019

5
Everyone

By on Nov 4, 2019

5
Everyone

By on Sep 19, 2019

5
Everyone

The staff are exceptionally friendly, ready to assist to make your stay wonderful

By on Sep 11, 2019

5
Everyone

Beautiful Old New Orleans hotel in a great location just a block over from the French Quarter. Clean, helpful staff. Excellent lounge and dining there. Would definitely recommend it.

By on Aug 24, 2019

2
Everyone

By on Jun 25, 2019

The Roosevelt New Orleans, A Waldorf Astoria Hotel

130 Roosevelt Way, New Orleans, LA 70112
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