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Recent guest reviews

We got dirty pillow in the room the night we arrived and the next morning i almost got electrocuted by a broken hair dryer in the bathroom and the room was freezing during our stay. The Only best thing there was Alonzo or Orlando, the gentleman who helped us with our luggage that nigh and he was amazing and the Fountain blue Restaurant's staff as well.

Great stay, perfect location, extra clean, and friendly staff.

Had to skip dinner one night because the restaurants were only taking reservations. All decent restaurants near by were closed that day. Room service would not answer phone after numerous tries. The only nice part of the experience was the holiday decor.

Everything was amazing and attention to detail was very noticeable throughout the hotel.

We love the staff💕They are always so helpful! The Roosevelt is a beautiful property and it’s within walking distance of just about everything!

This hotel has it all, restaurants, walking distance to all, full power blow dryer, the rooms are spacious and the hallways are kept. I would definitely stay here again!

While our room was quite nice and appeared clean, we were overall disappointed by our recent stay. Part of why we chose this hotel was for the amenities like concierge and the rooftop pool. Both were unavailable to us during our stay. We tried Monday morning to visit the concierge desk only to be told that the concierge was off Mondays and Tuesdays and that no one else there could help us make any reservations or plan any excursions! The lack of service or help was disappointing. We also tried to use the pool Monday and Tuesday only to have it chained closed on Monday. We asked Monday if it would be open for use on Tuesday and were told it would be. However, Tuesday came and the pool was still closed. Another disappointment. For $300 a night, I expected more.

Great property, central location, comfy beds.

Understaffed - no baggage help, no luggage carts, broken toilet took 30 minutes to even report for repair. This is the sort of crap I expect of a roadside Super 8, not a Hilton, much less the Waldorf brand. There are far better accommodations in New Orleans for the price.

Valet parking was convenient but very pricey. The mini bar and condiments in the room were extremely expensive as well. The hotel is absolutely beautiful and full of history and I will definitely stay there again.

One of the most beautiful hotels I've stayed in!!! Candyman at the door was memorable.

What a beautiful hotel with staff that were very nice and attentive. The room was clean and the bed was comfortable. I would say the only down side is the restaurant food was less then I expected. The food seemed pre-packaged and salty. The burger was undercooked.

Wonderful, historic building with very kind and accommodating staff.

If you want to be double charged for nothing & horrible service stay here..... I booked 2 rooms that were booked on Orbitz paid in full then the hotel proceeded to charge me again for the entire stay on my credit plus DOUBLE parking fees. We had one car. So instead of costing me $2700 for a weekend, the hotel charged me double of $5700!!! I have talked with finance dept., after being put on hold forever & transferred from person to person. The hotel said they were sorry for the mistake & we will credit my credit card, but they keep proceeding to charge me a week later for an additional $900. Finance dept., said they were going to call back within an hour today to make sure credit was done. SHE DIDNT CALL BACK! Now I’ve had to call my credit card company to report & to stop the fraud charges on my card. It’s been 2 days to get this credited and no such luck. Plus still getting charged!!!!! The hotel literally has maxed out my credit card. Im so upset & pissed. This is has been one of worst experiences. This went from a great birthday weekend memory to the being the WORST memory.

Roosevelt Way New Orleans LA

Hotel highlights

  • Steps from Canal Street and Saenger Theatre
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Located in New Orleans Central Business District, The Roosevelt New Orleans, A Waldorf Astoria Hotel is next to popular attractions like Canal Street and Saenger Theatre. This 5-star hotel welcomes guests with 504 rooms and conveniences like a full-service spa, an outdoor pool, and a 24-hour gym.


Dining

Enjoy dining at Sazerac Restaurant, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 11 AM.


Rooms

Guests can expect to find WiFi and 42-inch flat-screen TVs with satellite channels and first-run movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. IPod docks, sofa beds, and minibars are also available.


Property features

Guests of The Roosevelt New Orleans, A Waldorf Astoria Hotel enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Valet parking is offered for USD 51 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and a 24-hour business center.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Suite, 1 King Bed (Waldorf)

1 King Bed | Sleeps 4

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Guest reviews for The Roosevelt New Orleans, A Waldorf Astoria Hotel

Everyone (21) Couples (9) Family (5)
1
Everyone

By on Feb 26, 2022

1
Family

We got dirty pillow in the room the night we arrived and the next morning i almost got electrocuted by a broken hair dryer in the bathroom and the room was freezing during our stay. The Only best thing there was Alonzo or Orlando, the gentleman who helped us with our luggage that nigh and he was amazing and the Fountain blue Restaurant's staff as well.

By on Feb 16, 2022

5
Partner Couples

Great stay, perfect location, extra clean, and friendly staff.

By on Jan 21, 2022

2
Family

Had to skip dinner one night because the restaurants were only taking reservations. All decent restaurants near by were closed that day. Room service would not answer phone after numerous tries. The only nice part of the experience was the holiday decor.

By on Jan 14, 2022

5
Family with small children

Everything was amazing and attention to detail was very noticeable throughout the hotel.

By on Dec 25, 2021

5
Partner Couples

We love the staff💕They are always so helpful! The Roosevelt is a beautiful property and it’s within walking distance of just about everything!

By on Aug 20, 2021

5
Family

This hotel has it all, restaurants, walking distance to all, full power blow dryer, the rooms are spacious and the hallways are kept. I would definitely stay here again!

By on Aug 20, 2021

2
Family

While our room was quite nice and appeared clean, we were overall disappointed by our recent stay. Part of why we chose this hotel was for the amenities like concierge and the rooftop pool. Both were unavailable to us during our stay. We tried Monday morning to visit the concierge desk only to be told that the concierge was off Mondays and Tuesdays and that no one else there could help us make any reservations or plan any excursions! The lack of service or help was disappointing. We also tried to use the pool Monday and Tuesday only to have it chained closed on Monday. We asked Monday if it would be open for use on Tuesday and were told it would be. However, Tuesday came and the pool was still closed. Another disappointment. For $300 a night, I expected more.

By on Jul 1, 2021

5
Business Business

Great property, central location, comfy beds.

By on Jun 29, 2021

3
Partner Couples

Understaffed - no baggage help, no luggage carts, broken toilet took 30 minutes to even report for repair. This is the sort of crap I expect of a roadside Super 8, not a Hilton, much less the Waldorf brand. There are far better accommodations in New Orleans for the price.

By on May 2, 2021

The Roosevelt New Orleans, A Waldorf Astoria Hotel

130 Roosevelt Way, New Orleans, LA 70112
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