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Sheraton New Orleans Hotel

4.0 out of 5.0

Sheraton New Orleans Hotel

4.0 out of 5.0

Recent guest reviews

Very nice hotel with a great location. Everyone was great, especially the valet staff.

Very convenient location and beautiful facilities restaurant. Bar not as nice but ok

Convenient to the French Quarter;Superdome. Ideal place to stay if you are in town for a game.

Overall good. In a good walkable location on Canal Street. Would recommend.

Forsure coming back to this hotel, nice rooms, and perfect area.

Nice location for starting activities and tours. The restaurant was a great place to start your day. The buffet was excellent.

Over all great, except for the noisy neighbors....

Their cost for val. Parking is extremely costly...... I give it a 1

We got there at 11 am and it was very hot in room. Not comfortable, we cut the air all the way down and left. When we came back at 3 am and it was a little cooler but still not to our liking. Also instead of curtains there was shutters, at the break of day light the sun starts to shine in the room and the window shutters do not close. Another problem I had is the I was told the only hotel public bathroom was on the 2nd floor. Well we get to our room at 3 am my guest are taking showers and I have to get to a restroom, I go to elevator to get to the second floor and the second floor closes at 2 am. So no other restroom except for the occupied one in my room.

Great Time! First time to New Orleans. Enjoyed the experience.

The staff were super nice and helpful. I love the Club Room, definitely worth the upgrade!

Staff are great and so friendly! We love it there!

The TV cable did not work well. Problems! I called for assistance and they couldnot fix.

Short walk to French quarter and amazing restaurants

I’ve always loved Sheraton because of the heavenly beds. View was perfect! I was able to see the parade without having to be in the crowd during Mardi Gras. This location, I was a little disappointed because hotel parking was $52/night (that’s with tax).

We had a wonderful stay at the Sheraton! The rooms were well kept and the staff was amazing. Ms. Rovella at the front desk was a jewel and we'll be back to stay at the Sheraton!

it was amazing, my only complaints would be that the bathroom is really small and the pillows are too soft and worn down.

This hotel was located on Canal St, which basically is the hub of the entire city. Everything was so easy to find compared to this hotel. The streetcar stop was across from the hotel. French Quarter was 10 min away. Bourbon St just 7 min away. The riverfront just 5 mn away. So many different shops and restaurants within such a close range. Staff was friendly, assistive, and very much focused on making the experience a pleasant one. I attended a conference in this same hotel. I had no problems getting to and from the different parts of the hotel as necessary. Great venue. Good food, too.

I had a very good experience. Staff was very friendly and helpful. Also, LOVED how there were many elevators that "called" to transport you to your floor immediately. One of the fastest elevator systems I've ever experienced!

500 Canal St New Orleans LA

Hotel highlights

  • Walking distance to Jackson Square and National World War II Museum
  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool

Located in Central Business District, Sheraton New Orleans Hotel is a leisurely stroll from popular sights such as Jackson Square and National World War II Museum. This 1110-room, 4-star hotel has an outdoor pool along with a 24-hour fitness center and a 24-hour business center. It's in central New Orleans and also close to Mercedes-Benz Superdome and French Market.


Dining

In addition to a restaurant that serves breakfast and lunch, you can also enjoy a drink at the pub. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

An LCD TV comes with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a coffee maker, a safe, and a phone.


Property features

At Sheraton New Orleans Hotel, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for USD 51.98 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and tours or tickets. Additional amenities include 54 meeting rooms, a conference center, and a 24-hour business center.

Room options

Executive Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Executive Suite, 1 King Bed

King 1 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Traditional Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Sheraton New Orleans Hotel

Everyone (47) Couples (206) Business (72) Family (61) Friends (70) Other (47)
5
Everyone

Very nice hotel with a great location. Everyone was great, especially the valet staff.

By , from Cortland, NY on Dec 4, 2018

4
Everyone

Very convenient location and beautiful facilities restaurant. Bar not as nice but ok

By , from New york on Nov 19, 2018

5
Everyone

By on Nov 10, 2018

4
Everyone

Convenient to the French Quarter;Superdome. Ideal place to stay if you are in town for a game.

By , from Colorado on Sep 13, 2018

4
Everyone

Overall good. In a good walkable location on Canal Street. Would recommend.

By on Sep 4, 2018

5
Everyone

Forsure coming back to this hotel, nice rooms, and perfect area.

By on Aug 28, 2018

5

very nice hotel. located close to the french qtr.

Everyone

Nice location for starting activities and tours. The restaurant was a great place to start your day. The buffet was excellent.

By on Aug 19, 2018

5

great view

Everyone

Over all great, except for the noisy neighbors....

By on Aug 18, 2018

3

their pool needs to be renovated

Everyone

Their cost for val. Parking is extremely costly...... I give it a 1

By on Jul 18, 2018

1
Everyone

We got there at 11 am and it was very hot in room. Not comfortable, we cut the air all the way down and left. When we came back at 3 am and it was a little cooler but still not to our liking. Also instead of curtains there was shutters, at the break of day light the sun starts to shine in the room and the window shutters do not close. Another problem I had is the I was told the only hotel public bathroom was on the 2nd floor. Well we get to our room at 3 am my guest are taking showers and I have to get to a restroom, I go to elevator to get to the second floor and the second floor closes at 2 am. So no other restroom except for the occupied one in my room.

By , from LA on Jun 7, 2018

Sheraton New Orleans Hotel

500 Canal St, New Orleans, LA 70130