Sheraton New Orleans Hotel

Hotel with an outdoor pool, steps from Canal Street

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Bedroom | 1 bedroom, premium bedding, down comforters, pillowtop beds

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Room service
Bar
Pool
Breakfast available
Housekeeping

Explore the area

500 Canal St, New Orleans, LA, 70130

Canal Street
‪1 min walk‬
Bourbon Street
‪3 min walk‬
Caesars New Orleans Casino
‪7 min walk‬
New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
‪22 min drive‬

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Room options

Traditional Room, 1 King Bed

Excellent

345 sq ft
Sleeps 3
1 King Bed

Club Room, 1 King Bed

Very good

345 sq ft
Sleeps 3
1 King Bed

Deluxe Room, 2 Double Beds, City View

Excellent

345 sq ft
City view
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, City View

Wonderful

345 sq ft
City view
Sleeps 3
1 King Bed

Traditional Room, 2 Double Beds

Very good

345 sq ft
Sleeps 4
2 Double Beds

Traditional Room, 2 Double Beds (Hearing Accessible)

Excellent

345 sq ft
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Very good

345 sq ft
City view
Sleeps 3
1 King Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

345 sq ft
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

345 sq ft
City view
Sleeps 3
1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Exceptional

345 sq ft
Sleeps 3
1 King Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

Wonderful

345 sq ft
Sleeps 4
2 Double Beds

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

345 sq ft
Sleeps 3
1 King Bed

Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

Exceptional

345 sq ft
City view
Sleeps 4
2 Double Beds

Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

Exceptional

345 sq ft
City view
Sleeps 4
2 Double Beds

Traditional Room, 1 King Bed (Hearing Accessible)

Exceptional

345 sq ft
Sleeps 3
1 King Bed

Club Suite, 1 Bedroom

672 sq ft
Sleeps 3
1 Double Bed

Executive Suite, 1 King Bed with Sofa bed

415 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed

Exceptional

415 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Room, 2 Double Beds

Very good

345 sq ft
Sleeps 4
2 Double Beds

About the neighborhood

New Orleans

Located in New Orleans Central Business District, Sheraton New Orleans Hotel is adjacent to Canal Street and within a 5-minute walk of other popular sights like Bourbon Street. This 1110-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

Canal Street - 1 min walk - 0.0 miles
Bourbon Street - 3 min walk - 0.2 miles
Caesars New Orleans Casino - 7 min walk - 0.4 miles
Ernest N. Morial Convention Center - 13 min walk - 0.7 miles
Caesars Superdome - 14 min walk - 0.8 miles

Getting around

Canal at Camp Stop - 1 min walk
New Orleans Union Passenger Terminal - 10 min drive
Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

‪Willies Chicken Shack - ‬2 min walk
‪Creole House Restaurant & Oyster Bar - ‬1 min walk
‪Ruby Slipper Cafe - Central Business District - ‬3 min walk
‪Cafe Beignet, Canal St - ‬2 min walk
‪Popeyes Louisiana Kitchen - ‬2 min walk

About this property

Sheraton New Orleans Hotel

Hotel with an outdoor pool, steps from Canal Street

At Sheraton New Orleans Hotel, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Parking is available for USD 42 per night (USD 52 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.

32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also available. Housekeeping is available on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages

Chinese (Mandarin), English, French, Spanish, Vietnamese

Similar properties

Pool
Free WiFi
Restaurant
Air conditioning

$160 nightly

Jul 2 - Jul 3

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Height restrictions apply for onsite parking
Limo/town car service
Self parking on site (USD 42 per night)
Valet parking on site (USD 52 per night; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas

Restaurants on site

Pelican Bar
Roux Bistro
Starbucks Coffee

Things to do

24-hour gym
Outdoor pool
Shopping
TV in common areas

Family friendly

Laundry facilities
Outdoor pool

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

105,996 square feet of conference space
60 meeting rooms
Business center
Computer station

Outdoors

Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height view port in door
Transfer shower
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
100% renewable energy
49 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1982
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

32-inch LCD TV with premium cable channels
Pay movies

Food and drink

Coffee/tea maker
Free bottled water
Limited room service

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 75 per accommodation, per stay
Dogs only
1 total (88 lbs is the maximum weight per pet)
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Destination fee: USD 28.75 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for full breakfast: approximately USD 24 per person
Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
Fee for in-room wired internet: USD 16.95 per day (rates may vary)
Self parking fee: USD 42 per night
Valet parking fee: USD 52 per night (in/out privileges)
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4 PM
Check-out: 11:00 AM
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property uses a grey water recycling system.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Orleans Sheraton

Hotel Sheraton New Orleans

New Orleans Hotel Sheraton

New Orleans Sheraton

New Orleans Sheraton Hotel

Sheraton Hotel New Orleans

Sheraton New Orleans

Sheraton New Orleans Hotel

Sheraton New Orleans Hotel New Orleans

Sheraton Orleans Hotel Orleans

Sheraton New Orleans Hotel Hotel

Sheraton New Orleans Hotel New Orleans

Sheraton New Orleans Hotel Hotel New Orleans

Frequently asked questions

Are free cancellation options available at Sheraton New Orleans Hotel?

Sheraton New Orleans Hotel offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do close to Sheraton New Orleans Hotel?

This hotel is situated in New Orleans Central Business District, just steps from Canal Street, and within a 10-minute walk of Bourbon Street and Caesars New Orleans Casino. You'll also find National World War II Museum and Caesars Superdome less than a mile away.

Is parking available on site at Sheraton New Orleans Hotel?

Yes, valet parking is offered for USD 52 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Sheraton New Orleans Hotel include a casino?

No, Sheraton New Orleans Hotel doesn't have a casino.

Is there an indoor pool at Sheraton New Orleans Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Sheraton New Orleans Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Sheraton New Orleans Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sheraton New Orleans Hotel feature a restaurant that includes a breakfast menu?

Yes, Sheraton New Orleans Hotel serves a full breakfast for a surcharge each morning at Roux Bistro.

Does Sheraton New Orleans Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Sheraton New Orleans Hotel for a fee of USD 75 per accommodation, per stay.

Does Sheraton New Orleans Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Sheraton New Orleans Hotel?

The closest major airport to Sheraton New Orleans Hotel is Louis Armstrong New Orleans Intl. Airport (MSY), which is 16.2 mi away (28 minutes by car).

Are there rooms with balconies at Sheraton New Orleans Hotel?

No, there aren't any guestrooms with balconies at Sheraton New Orleans Hotel.

Does Sheraton New Orleans Hotel offer wedding services?

Take advantage of the wedding venue at Sheraton New Orleans Hotel if you plan to say "I do" during your trip.

Sheraton New Orleans Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Joshua

Apr 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Mar 2025

10/10 Excellent

George

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

End of town.

Stayed 2 nights in Mar 2025

10/10 Excellent

Laquese

Traveled with group

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was very pleased.

Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey

Mar 30, 2025

Liked: Staff & service, property conditions & facilities, room comfort

Room With A View

We had a wonderful and comfortable room with an amazing view. Guest services was very pleasant and had great recommendations for local restaurants. We look forward to our next visit.

Stayed 2 nights in Mar 2025

6/10 Okay

Thomas

Mar 30, 2025

Xxx

Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Traveled with family

Mar 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful area. Hotel was nice. Staff was friendly

Stayed 1 night in Mar 2025

10/10 Excellent

Marsha

Traveled with partner

Mar 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was everything you could want for an overnight stay . We are locals attending an event at the hotel. It was clean and comfortable with all essential amenities. We also enjoyed the $25 credit which we used to have coffee and a snack in the beautiful lobby. The valet parking was so convenient.

Stayed 1 night in Mar 2025

8/10 Good

Sharon

Traveled with partner

Mar 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice

Stayed 1 night in Mar 2025

10/10 Excellent

Christel

Mar 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to a lot of things. Comfortable beds. Love the elevator system. If they ask FQ view or River view, i’d choose river; FQ view was underwhelming.

Stayed 4 nights in Mar 2025

10/10 Excellent

Victoria

Mar 26, 2025

Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Business traveler

Mar 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Traveled with family

Mar 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly and great location

Stayed 1 night in Feb 2025

2/10 Terrible

Ronisha

Traveled with group

Mar 24, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They tried to overcharge me for the incidental fee.

Stayed 1 night in Mar 2025

6/10 Okay

Steve

Mar 24, 2025

Liked: Cleanliness, staff & service

A very loud mechanical buzzing noise kept us from sleeping well

Stayed 2 nights in Mar 2025

8/10 Good

Kristie

Mar 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I loved the atmosphere of the lobby and the hotel rooms. There were beautiful views from the hotel room. I wish there was some live music in the lobby on the weekends. Great service as well.

Stayed 2 nights in Mar 2025