Sheraton New Orleans Hotel

Hotel with an outdoor pool, steps from Canal Street

Choose dates to view prices

Where to?

Dates

December 2025

January 2026

Club Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, in-room safe

Premium bedding, down comforters, pillowtop beds, in-room safe

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Room service
Bar
Pool

Explore the area

500 Canal St, New Orleans, LA, 70130

Place, Canal Street
‪1 min walk‬
Place, Bourbon Street
‪3 min walk‬
Place, Caesars New Orleans Casino
‪7 min walk‬
Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
‪20 min drive‬

Room options

Traditional Room, 1 King Bed

Wonderful

345 sq ft
City view
Sleeps 3
1 King Bed

Traditional Room, 2 Double Beds

Excellent

345 sq ft
City view
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, City View

Wonderful

345 sq ft
City view
Sleeps 3
1 King Bed

Deluxe Room, 2 Double Beds, City View

Excellent

345 sq ft
City view
Sleeps 4
2 Double Beds

Club Room, 1 King Bed

Very good

345 sq ft
City view
Sleeps 3
1 King Bed

Club Room, 2 Double Beds

Very good

345 sq ft
City view
Sleeps 4
2 Double Beds

Executive Suite, 1 King Bed with Sofa bed

Exceptional

415 sq ft
1 bedroom
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed

415 sq ft
1 bedroom
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom

672 sq ft
1 bedroom
City view
Sleeps 3
1 Double Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

345 sq ft
City view
Sleeps 4
2 Double Beds

Traditional Room, 2 Double Beds (Hearing Accessible)

Good

345 sq ft
City view
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Wonderful

345 sq ft
City view
Sleeps 3
1 King Bed

Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

Exceptional

345 sq ft
City view
Sleeps 4
2 Double Beds

Traditional Room, 1 King Bed (Hearing Accessible)

Very good

345 sq ft
City view
Sleeps 3
1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Exceptional

345 sq ft
City view
Sleeps 3
1 King Bed

Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

Exceptional

345 sq ft
City view
Sleeps 4
2 Double Beds

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Exceptional

345 sq ft
City view
Sleeps 3
1 King Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

Wonderful

345 sq ft
City view
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

345 sq ft
City view
Sleeps 3
1 King Bed

About the neighborhood

New Orleans

Located in New Orleans Central Business District, Sheraton New Orleans Hotel is adjacent to Canal Street and within a 5-minute walk of other popular sights like Bourbon Street. This 1110-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

Canal Street - 1 min walk - 0.0 miles
Royal Street - 2 min walk - 0.1 miles
Bourbon Street - 3 min walk - 0.2 miles
Caesars New Orleans Casino - 7 min walk - 0.4 miles
Mardi Gras - 8 min walk - 0.5 miles

Getting around

Canal at Camp Stop - 1 min walk
New Orleans Union Passenger Terminal - 10 min drive
Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

‪55 Fahrenheit - ‬1 min walk
‪Willie's Chicken Shack - ‬2 min walk
‪Popeyes Louisiana Kitchen - ‬2 min walk
‪Creole House Restaurant & Oyster Bar - ‬1 min walk
‪Voodoo Chicken & Daiquiris - ‬2 min walk

About this property

Sheraton New Orleans Hotel

Hotel with an outdoor pool, steps from Canal Street

At Sheraton New Orleans Hotel, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Parking is available for USD 42 per night (USD 52 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.

32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also available. Housekeeping is available on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

Pool
Free WiFi
Restaurant
Air conditioning

$129 nightly

Dec 22 - Dec 23

Total with taxes and fees

Property amenities

Internet

Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Height restrictions apply for onsite parking
Limo/town car service
Self parking on site (USD 42 per night)
Valet parking on site (USD 52 per night; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas

Restaurants on site

Pelican Bar
Roux Bistro
Starbucks Coffee

Things to do

24-hour gym
Outdoor pool
Shopping
TV in common areas

Family friendly

In-room crib
Laundry facilities
Outdoor pool

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

105,996 square feet of conference space
60 meeting rooms
Business center
Computer station

Outdoors

Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height view port in door
Transfer shower
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
100% renewable energy
49 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1982
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Free crib
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

32-inch LCD TV with premium cable channels
Pay movies

Food and drink

Coffee/tea maker
Free bottled water
Limited room service

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 75 per accommodation, per stay
Dogs only
1 total (88 lbs is the maximum weight per pet)
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Destination fee: USD 28.75 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for full breakfast: approximately USD 24 per person
Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
Fee for in-room wired internet: USD 16.95 per day (rates may vary)
Self parking fee: USD 42 per night
Valet parking fee: USD 52 per night (in/out privileges)
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4 PM
Check-out: 11:00 AM
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property uses a grey water recycling system.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Orleans Sheraton

Hotel Sheraton New Orleans

New Orleans Hotel Sheraton

New Orleans Sheraton

New Orleans Sheraton Hotel

Sheraton Hotel New Orleans

Sheraton New Orleans

Sheraton New Orleans Hotel

Sheraton New Orleans Hotel New Orleans

Sheraton Orleans Hotel Orleans

Sheraton New Orleans Hotel Hotel

Sheraton New Orleans Hotel New Orleans

Sheraton New Orleans Hotel Hotel New Orleans

Frequently asked questions

Are free cancellation options available at Sheraton New Orleans Hotel?

Sheraton New Orleans Hotel offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton New Orleans Hotel?

As of Dec 4, 2025, prices found for a 1-night stay for 2 adults at Sheraton New Orleans Hotel on Dec 6, 2025 start from $104.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Sheraton New Orleans Hotel?

This hotel is situated in New Orleans Central Business District, just steps from Canal Street, and within a 10-minute walk of Bourbon Street and Caesars New Orleans Casino. You'll also find National World War II Museum and Caesars Superdome less than a mile away.

Is parking available on site at Sheraton New Orleans Hotel?

Yes, valet parking is offered for USD 52 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Sheraton New Orleans Hotel include a casino?

No, Sheraton New Orleans Hotel doesn't have a casino.

Is there an indoor pool at Sheraton New Orleans Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Sheraton New Orleans Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Sheraton New Orleans Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sheraton New Orleans Hotel feature a restaurant that includes a breakfast menu?

Yes, Sheraton New Orleans Hotel serves a full breakfast for a surcharge each morning at Roux Bistro.

Does Sheraton New Orleans Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Sheraton New Orleans Hotel for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Sheraton New Orleans Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Sheraton New Orleans Hotel?

The closest major airport to Sheraton New Orleans Hotel is Louis Armstrong New Orleans Intl. Airport (MSY), which is 16.2 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Sheraton New Orleans Hotel?

No, there aren't any guestrooms with balconies at Sheraton New Orleans Hotel.

Does Sheraton New Orleans Hotel offer wedding services?

Take advantage of the wedding venue at Sheraton New Orleans Hotel if you plan to say "I do" during your trip.

Sheraton New Orleans Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Christopher

Dec 1, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Good

Stayed 1 night in Nov 2025

8/10 Good

Derryrl

Nov 21, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The room was decent. Probably need to steam clean the carpet but the room was fine. The hotel is next door to a restaurant that sells breakfast and Powdered Vignettes. The Casino is about 3-5 minutes away on the same road. Bourbon street is 2-3 minutes walking distance. All in all a good stay.

Stayed 2 nights in Nov 2025

2/10 Terrible

Philip, Oxford

Nov 3, 2025

Liked: Cleanliness

No light in the shower

Stayed 2 nights in Nov 2025

6/10 Okay

Alfred

Business traveler, Traveled with partner

Oct 12, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Good

Stayed 1 night in Oct 2025

10/10 Excellent

Jaspal

Traveled with family

Sep 5, 2025

Liked: Cleanliness, staff & service

Disliked: Room comfort

All's well that ends well

The hotel was great! The only issue was, our ac wasn't working properly. We called the front desk know and they assured us that someone was coming to fix it. Unfortunately no one came. We then told the cleaning staff and we actually heard them pass the message on, and still no one came. When we checked out, I told the gentleman at the front desk. He deeply apologized, and properly compensated me. I would definitely go back.

Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Sep 5, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

At Check Out My $15.00 Meal Credit Was Not Applied To Charges Totaling $70.00. I Called The Creditcard Company To File A Dispute..

Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Traveled with group, Traveled with partner, Traveled with family

Sep 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The lobby was great and the bar area had a dj. After we settled in our room we came down to have a drink and just relax after our journey. We reserved a king delux room that was smaller than we imagined, but the floor to ceiling windows made for an incredible view of the city scape.

Stayed 2 nights in Aug 2025

10/10 Excellent

Ray

Sep 4, 2025

Stayed 4 nights in Jun 2025

10/10 Excellent

Kaeley

Sep 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2025

4/10 Poor

Rodrigo

Traveled with partner

Sep 4, 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

We stayed 9/1/25 - 9/4/25. On the second day of our stays we had no water in the room. I called for maintenance who informed me that they were working on regulating the water temp. When we were leaving the lobby that day to go explore, a terrible plumbing stench filled the entire lobby. The lobby bar was enclosed in plastic the next two days and we had to succumb to the smell each time we entered and exited the lobby. One day we were informed that there would be no water to the rooms from 10am to 3pm the following day. I understand issues happen, but no apologies from anyone for the terrible smell our entire stay.

Stayed 3 nights in Sep 2025

8/10 Good

Simone

Traveled with partner

Sep 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really enjoyed our stay at the Sheraton! It was our first time and we would definitely book again! The staff was great, we didn’t have any issues. Our rooms were relatively quiet, we didn’t hear too much noise around us. I enjoyed the pool and can’t wait to go back again! Parking is $52 a day but that was the be expected.

Stayed 2 nights in Aug 2025

10/10 Excellent

Enrique

Sep 4, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Aug 2025

10/10 Excellent

Flora

Traveled with partner

Sep 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loves the staff very friendly and rooms were clean

Stayed 3 nights in Aug 2025

10/10 Excellent

Marcus

Sep 2, 2025

Stayed 3 nights in Aug 2025

8/10 Good

Tanya

Sep 2, 2025

Stayed 2 nights in Aug 2025

8/10 Good

Andrea

Traveled with group

Sep 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and very nice perks

Stayed 2 nights in Aug 2025

8/10 Good

Linda

Traveled with group

Sep 1, 2025

Liked: Amenities, property conditions & facilities

Pool was smaller than expected. Concierge was excellent!! Rooms could have been vacuumed and dusted a little more.

Stayed 5 nights in Aug 2025

10/10 Excellent

jacqueline

Sep 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good hotel

Stayed 2 nights in Aug 2025

10/10 Excellent

Mahesh

Traveled with group

Sep 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Old hotel but maintenance is done well. Walkable to bourbon st and river walk

Stayed 3 nights in Aug 2025

8/10 Good

Samietre

Sep 1, 2025

Liked: Staff & service, room comfort

Disliked: Cleanliness

Stayed 1 night in Aug 2025

6/10 Okay

Miranda

Traveled with family

Sep 1, 2025

Liked: Property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 2 nights in Aug 2025

10/10 Excellent

kelli

Sep 1, 2025

Liked: Cleanliness

Stayed 3 nights in Aug 2025

10/10 Excellent

Romesha

Sep 1, 2025

Liked: Cleanliness, staff & service

Nice

Stayed 1 night in Aug 2025

8/10 Good

Melissa

Sep 1, 2025

Stayed 2 nights in Aug 2025

6/10 Okay

Johnny

Sep 1, 2025

Stayed 1 night in Aug 2025

Hotels

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Hotels

Sheraton New Orleans Hotel

Choose dates to view prices

Photo gallery for Sheraton New Orleans Hotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

View all photos for Deluxe Room, 2 Double Beds, City View

Deluxe Room, 2 Double Beds, City View

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Traditional Room, 2 Double Beds (Hearing Accessible)

View all photos for Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

View all photos for Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Traditional Room, 1 King Bed (Hearing Accessible)

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

View all photos for Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

View all photos for Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

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About the neighborhood

New Orleans

What's nearby

Getting around

Restaurants

About this property

Sheraton New Orleans Hotel

Similar properties

New Orleans Marriott

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods