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Bienville House

3.0 out of 5.0

Recent guest reviews

Hotel is in a great location in the French Quarter, but far enough from Bourbon Street, that it is quiet. Close to other shopping and attractions, still feels like you're right in the heart of the action. Nice pool, great rooms, cleaning staff was pleasant and did a great job. Front desk staff was fabulous. Down side: there were never towels in the pool, always had to ask and wait. The hotel bar was OK, but not good enough to make us go there more than once. Free breakfasts were par for the course, with so many fabulous restaurants close by, we preferred to venture out.

Great location valet parking, beautiful and spacious room, The pool was over 90 degrees it was line a giant hot tub

Great location close enough to action in French Quarter, but a couple blocks off main action so quiet. I did not know when I booked that my room had no windows. Guess that was why the really good price. Maybe I missed while booking. Everything was great with nice shower, super bed, big enough room.

An interior room with no window.. did not like this.

unfortunately Orbitz makes this section mandatory. I don't care to write about my experience. I am happy to provide my review and rating of the hotel, but I don't want to invest more time or detail than that. the hotel and staff were very nice. the prices were reasonable. the location was very convenient.

Staff were so nice and helpful. Location was excellent for Mardi Gras. Bed soft and comfortable. Bathroom small but functional. Deluxe King room slightly small but functional. Beautifully decorated. Safe haven. Very quiet. Felt like a flashback to the past. Will definitely be back.

We loved the location , because it's centrally located to everything. The staff was wonderful and the courtyard with the pool was amazing. The ònly complaint or difference I would have is the room got stuffy because there was no fresh air.The next time I would get something other than a deluxe king so we had a balcony so we could open the doors for fresh air.

This is otherwise a nice, historical hotel that is conveniently located in the French Quarter. We've stayed before, and so expected a similar experience when we made plans to return. However, and booking through Orbitz, we learned only on arrival that the room had no windows at all, was down a long, twisting hallway, and smelled of damp and mildew. Not only was the room intolerable, it would never make fire code for a safe egress during an emergency. How and why this kind of thing gets past a fire marshal might make for some good investigative reporting. Though the hotel staff tried to find us another room, we were forced to find accommodations elsewhere, and they were even more expensive. UNDER NO CIRCUMSTANCES EVER TAKE A WINDOWLESS ROOM AT THIS ESTABLISHMENT.

I was very happy with the Hotels location. Walking distance to many of the attractions. A historic building with a lot of character. No nightlife. Very comfortable.

We had a great visit to New Orleans. Loved our hotel and the staff was friendly and helpful.

I've been to New Orleans over 20 times. We chose this for location and price. Bed was comfortable, location was nice. That's only positive. We were on 3rd floor. Somebody lives above the room we stayed and both nights was up all night walking around & dragging stuff. It was awful. Between that and the sounds of tugboat and train at 6am I think I would rather stay on Bourbon.

The bed was comfortable but the carpet was dirty. Breakfast was nice and the staff were very friendly

Great week at the Bienville House. Thanks to a wonderful staff - especially Beverly, Tiara, and Cynthia. Comfortable room and bed. Excellent, safe location at the edge of the Fr Quarter with easy access to nightlife, tourst attractions, and CBD. Walkable to Frenchman Street, which is where the locals go for music. Room was a little small-ish, but not unexpected from an older property clean, well maintained. Friendly, knowledgeable bar tenders in the adjacent Latitude 29. Minor issue with slow luggage delivery at check in. Continental breakfast was good. Would definitely go back!

Hotel was Okay- Location to Bourbon Street - great many nearby restaurants & bars Easy Walking distance to Jackson Square & River Walk. Bathroom sink was a little loose when I leaned on it, no wash clothes, Toilet was a little slow-needs a little attention to detail. Beds were very comfortable - outside deck was very nice, needs a little lighting at night. Missing a cozy place to have a night cap, I saw they were adding it on, maybe next time I am in NOLA I will visit. Staff was very accommodating and welcoming. Would stay again but not my first choice Stayed at the Mazarin a few years ago when I was in NOLA for my nieces wedding, much nicer rooms and full breakfast & a bar really liked it there, could not accommodate the days I was in town this time. All in all had a great time

Fiendly staff. Room was clean, tastefully decorated. Parking fees were high, but that's the French Quarter.

Our first time in New Orleans on our own since 1966. Had a great stay. Hotel is easy to deal with. We had an interior room so street noise was not an issue. There are great "hole in the wall" eateries all around and quickly found a favorite for po-boys and a beer. Daughter recommended the hotel as a favorite of hers and we see why. Look forward to another stay in the Fall.

Great location, clean rooms and friendly staff!!!!

From the friendly doorman on arrival to our checkout we have nothing but good things to say about Bienville. The rooms were clean, staff very friendly, and everything was in working order. We also liked the location which was near everything in the French Quarters. We would stay there again.

Wonderful hotel. Great location to all the sights in the French Quarter. The staff was very accommodating and friendly. Clean rooms and efficient housekeeping. Would definitely stay here again.

We just returned from a cruise that left from New Orleans. We stayed at Bienville House on our return from the cruise. We had a scare upon arrival as they didn't have our reservation. I showed the confirmation email that I had and they then found that they had us reserved for June 6th instead of April 6th! Cynthia at the front desk did her magic and although they were full they gave us a room. The hotel was very pretty throughout and our room was quite comfortable. We were awakened by fire engines at times in the night being right across the road but still slept ok. The staff was outstanding. From bringing our bags up and down for us and calling our cab for the airport. Friendly and always smiling. We would stay here again if visiting New Orleans.

320 Decatur St New Orleans LA

Hotel highlights

  • Walking distance to Jackson Square and French Market
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in French Quarter, Bienville House is within a 10-minute walk of popular sights such as Jackson Square and French Market. This 83-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi. In the historical district, it's also near Mercedes-Benz Superdome and National World War II Museum.


Dining

Start your day off right with a free continental breakfast, served each morning from 7 AM to 10 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

The 83 rooms are air-conditioned and have an array of amenities, including coffee makers, free newspapers, and laptop-compatible safes. Guests can enjoy free WiFi and flat-screen TVs. Beds are dressed in Frette Italian sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Phones, ironing boards, and desks are also available.


Property features

Bienville House features an outdoor pool, free WiFi in public areas, and 2 meeting rooms. Valet parking is available for USD 45.3 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this boutique hotel include a business center, express check-in, and express check-out.

Guest reviews for Bienville House

Everyone (12) Couples (41) Business (5) Family (12) Friends (17) Other (2)
4
Everyone

Hotel is in a great location in the French Quarter, but far enough from Bourbon Street, that it is quiet. Close to other shopping and attractions, still feels like you're right in the heart of the action. Nice pool, great rooms, cleaning staff was pleasant and did a great job. Front desk staff was fabulous. Down side: there were never towels in the pool, always had to ask and wait. The hotel bar was OK, but not good enough to make us go there more than once. Free breakfasts were par for the course, with so many fabulous restaurants close by, we preferred to venture out.

By , from WI on Apr 10, 2018

5

wow

Everyone

Great location valet parking, beautiful and spacious room, The pool was over 90 degrees it was line a giant hot tub

By on Mar 20, 2018

4

room without windows

Everyone

Great location close enough to action in French Quarter, but a couple blocks off main action so quiet. I did not know when I booked that my room had no windows. Guess that was why the really good price. Maybe I missed while booking. Everything was great with nice shower, super bed, big enough room.

By , from Fort Lauderdale on Mar 13, 2018

4

beautiful on all respects, except that i was given

Everyone

An interior room with no window.. did not like this.

By , from pittsbrgh on Feb 20, 2018

5
Everyone

unfortunately Orbitz makes this section mandatory. I don't care to write about my experience. I am happy to provide my review and rating of the hotel, but I don't want to invest more time or detail than that. the hotel and staff were very nice. the prices were reasonable. the location was very convenient.

By on Feb 18, 2018

5
Everyone
Deluxe King Nice place to lounge Lobby

Staff were so nice and helpful. Location was excellent for Mardi Gras. Bed soft and comfortable. Bathroom small but functional. Deluxe King room slightly small but functional. Beautifully decorated. Safe haven. Very quiet. Felt like a flashback to the past. Will definitely be back.

By , from CA on Mar 3, 2017

4

great location,room got stuffy. no fresh air.

Everyone

We loved the location , because it's centrally located to everything. The staff was wonderful and the courtyard with the pool was amazing. The ònly complaint or difference I would have is the room got stuffy because there was no fresh air.The next time I would get something other than a deluxe king so we had a balcony so we could open the doors for fresh air.

By , from Adams NY on Feb 6, 2017

1

buyer beware...

Everyone

This is otherwise a nice, historical hotel that is conveniently located in the French Quarter. We've stayed before, and so expected a similar experience when we made plans to return. However, and booking through Orbitz, we learned only on arrival that the room had no windows at all, was down a long, twisting hallway, and smelled of damp and mildew. Not only was the room intolerable, it would never make fire code for a safe egress during an emergency. How and why this kind of thing gets past a fire marshal might make for some good investigative reporting. Though the hotel staff tried to find us another room, we were forced to find accommodations elsewhere, and they were even more expensive. UNDER NO CIRCUMSTANCES EVER TAKE A WINDOWLESS ROOM AT THIS ESTABLISHMENT.

By on Jan 30, 2017

5

nice hotel in good location

Everyone

I was very happy with the Hotels location. Walking distance to many of the attractions. A historic building with a lot of character. No nightlife. Very comfortable.

By on Dec 3, 2016

5

great hotel, best location.

Everyone

We had a great visit to New Orleans. Loved our hotel and the staff was friendly and helpful.

By , from California on Nov 29, 2016