Bienville House

3.5 star property
Boutique hotel with an outdoor pool, 4-minute walk to Canal Street

Choose dates to view prices

Photo gallery for Bienville House

Front of property
Lobby
Breakfast area
Outdoor pool
Frette Italian sheets, premium bedding, down comforters, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
320 Decatur St, New Orleans, LA, 70130
  • Place, Jackson Square
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Place, Mardi Gras
    ‪7 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(89 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

9.2 out of 10
Wonderful
(44 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(69 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

SunDeck Double

8.8 out of 10
Excellent
(52 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite (French Quarter)

9.6 out of 10
Exceptional
(5 reviews)
  • 535 sq ft
  • Sleeps 2
  • 1 King Bed

Superior King Salon

10.0 out of 10
Exceptional
(8 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Interior)

9.0 out of 10
Wonderful
(4 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(81 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double/Double Room

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Standard Interior King Room

  • Sleeps 3

Interior Suite

  • Sleeps 4

Sun Deck Double/Double

  • Sleeps 4

Superior King Salon

  • Sleeps 2

French Quarter Suite

  • Sleeps 2

Superior King Room with Balcony

  • Sleeps 2

Standard Double/Double Interior Room

  • Sleeps 4

Sun Deck King

  • Sleeps 2

Penthouse Suite

  • Sleeps 4

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About the neighborhood

New Orleans

Located in French Quarter, Bienville House is within a 5-minute walk of popular attractions such as Canal Street and Bourbon Street. This 83-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Canal Street - 3 min walk - 0.2 miles
  • Royal Street - 3 min walk - 0.2 miles
  • Jackson Square - 5 min walk - 0.3 miles
  • Bourbon Street - 5 min walk - 0.3 miles
  • Mardi Gras - 7 min walk - 0.4 miles

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪The Ruby Slipper - ‬2 min walk
  • ‪Felipe's Mexican Taqueria - ‬1 min walk
  • ‪House of Blues Restaurant & Bar - ‬2 min walk
  • ‪Coyote Ugly Saloon - ‬2 min walk
  • ‪Tujague's - ‬2 min walk

About this property

Bienville House

Boutique hotel with an outdoor pool, 4-minute walk to Canal Street
Guests staying at Bienville House enjoy an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 49.83 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this boutique hotel include meeting rooms, a business center, and express check-in.
Guests can enjoy free WiFi and flat-screen TVs. Beds are dressed in Frette Italian sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, laptop-compatible safes, and phones are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 10 AM to 10 PM.
  • No cribs or infant beds are available.

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Frequently asked questions

Are free cancellation options available at Bienville House?

Bienville House offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Bienville House?

As of Feb 6, 2026, prices found for a 1-night stay for 2 adults at Bienville House on Feb 9, 2026 start from $112.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Bienville House?

This hotel is situated in French Quarter, just steps from Canal Street, and within a 10-minute walk of Bourbon Street and Caesars New Orleans Casino. You'll also find Mississippi River and Jackson Square less than a mile away.

Is parking available on site at Bienville House?

Yes, secured valet parking is offered for USD 49.83 per night with in/out privileges.

Does Bienville House feature a casino?

No, Bienville House doesn't have a casino.

Will I find an indoor pool at Bienville House?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10 AM and 10 PM.

Is Bienville House good for couples?

This boutique hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Bienville House?

No, there isn't a spa tub at this hotel.

Does Bienville House have a restaurant with a breakfast menu?

No, Bienville House doesn't have a restaurant that serves breakfast.

Will Bienville House allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Bienville House for a fee of USD 25.00 per night. A deposit of USD 100 per stay is collected.

Does Bienville House have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Bienville House?

The closest major airport to Bienville House is Louis Armstrong New Orleans Intl. Airport (MSY), which is 16.3 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Bienville House?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy courtyard views.

Bienville House Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 906 out of 1336 reviews
Rating 8 - Good. 269 out of 1336 reviews
Rating 6 - Okay. 106 out of 1336 reviews
Rating 4 - Poor. 27 out of 1336 reviews
Rating 2 - Terrible. 28 out of 1336 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Javier

Stayed 3 nights in Dec 2025

8/10 Good

Jake

The roo
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
None
Stayed 3 nights in Nov 2025

6/10 Okay

Sandra

I
Stayed 2 nights in Oct 2025

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beinville House advertised Breakfast daily included in cost. The hotel hadn't served breakfast for 3 years according to staff. So why is it still on their website? It added an unexpected budget item to our trip. ALSO, be advised, NO daily maid service!!!!!
Stayed 7 nights in Oct 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the elegance of the Bienville House. The location was perfect; the room was comfortable, and the staff was wonderful.
Stayed 1 night in Nov 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine with the stay. Location is ideal to explore New Orleans on foot.
Stayed 4 nights in Oct 2025

8/10 Good

Andrew

Stayed 3 nights in Oct 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay, spacious room, great location, attentive staff!
Stayed 4 nights in Oct 2025

8/10 Good

AFARIZA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second stay at this hotel, because the first time experience was amazing with something so unique. But the second visit I got a room without window and it feel so stuffy. The bathroom also has no window which is odd so you know what the biggest concern is. Would be good to know upfront during booking if that is the case. Other than than the bedding is amazing and we love the property.
Stayed 1 night in Oct 2025

8/10 Good

Prindle, El Cerrito

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was advertised as a boutique hotel, but in reality, it was a pleasant and convenient spot for exploring the French quarter. Our room had a section in a public space for a table and chairs, but wasn’t cordoned off from access to nearby rooms. We found the walls thin between rooms and could hear next door neighbors talking. The front desk staff and parking attendants were very friendly and helpful, which eased some of the disappointment of finding our patio area outside the room and in a common walkway. The amenities were standard, though there were real glasses for cold beverages. I was also charged for additional items that appeared randomly on my credit card, and which I have yet to resolve, even after trying to contact the billing person.
Stayed 3 nights in Oct 2025

10/10 Excellent

bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet oasis amidst the bustle of Decatur Street in upper French Quarter. My new favorite New Orleans hotel!
Stayed 1 night in Oct 2025

6/10 Okay

JAMES Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Have daily maid service
Stayed 4 nights in Oct 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff was friendly, and the location was perfect to visit New Orleans. It was walkable to most areas and places around the city. I would stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at Bienville house for a 3 day stay with my husband.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

8/10 Good

Sandra Annette

Traveled with partner
Liked: Cleanliness, staff & service
Water pressure was very low and only the small shower head worked. The free WiFi sucked on the 4th floor. Very centralized location and walkable to everything. Had to ask for maid service they don’t do it unless you ask. Only provides coffee, tea and water no little snacks. Channels on the TV show like they have them but when you pick the channel it’s not available.
Stayed 7 nights in Oct 2025

10/10 Excellent

Johnny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quite clean and beautiful. Close to everything and balcony overlooked N Peters and could see the levee
Stayed 1 night in Oct 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Our only problem with the room was it was next to the air conditioner and it was extremely noisy. Also, the restaurant had a strange menu for NOLA. We asked to have room cleaned one day and it was not done.
Stayed 4 nights in Oct 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service
Beds and pillows so comfortable. Good bar. Has to move rooms because ac so loud on second floor. Thankfully we were able to move to 3rd floor.
Stayed 5 nights in Oct 2025

8/10 Good

Barbara

Traveled with partner
Very clean rooms. No rooms service for cleaning room or restocking coffee ,cups but does have coffee down star after 7:00 in the morning. Some of staff friendly helpful and other not so friendly. Was told check in starts at 4:00 does not me you can check in at 4:00 .But would definitely stay again due to location and cleanliness.
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CYNTHIA at the front desk was extremely professional and welcoming! She helped us tremendously and always had a smile on her face.
Stayed 2 nights in Oct 2025

6/10 Okay

Steve, Brooklyn

Liked: Cleanliness, staff & service
Overall, a good stay. However, there was a very strong smell of deodorizer or cleaning products in our room. It was very noticeable every time we entered the room. Overall condition of things was OK, a little worn.
Stayed 2 nights in Oct 2025