Bienville House

3.5 star property
Historic hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Bienville House

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe
Lobby
Outdoor pool
Front of property
Breakfast area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
320 Decatur St, New Orleans, LA, 70130
  • Canal Street
    ‪5 min walk‬
  • Bourbon Street
    ‪7 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

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Room options

Deluxe Double Room

9.2 out of 10
Wonderful
(38 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(58 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(81 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Interior)

9.0 out of 10
Wonderful
(4 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Superior King Salon

10.0 out of 10
Exceptional
(8 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (French Quarter)

9.6 out of 10
Exceptional
(5 reviews)
  • 535 sq ft
  • Sleeps 2
  • 1 King Bed

SunDeck Double

8.8 out of 10
Excellent
(49 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(75 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New Orleans

Located in French Quarter, Bienville House is within a 5-minute walk of popular attractions such as Canal Street and Bourbon Street. This 83-room hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Canal Street - 5 min walk - 0.3 miles
  • Jackson Square - 5 min walk - 0.3 miles
  • Bourbon Street - 7 min walk - 0.4 miles
  • Caesars New Orleans Casino - 7 min walk - 0.4 miles
  • Caesars Superdome - 19 min walk - 1.0 mile

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 21 min drive

Restaurants

  • ‪Crescent City Brewhouse - ‬3 min walk
  • ‪Felipe's Taqueria - ‬1 min walk
  • ‪Napoleon House - ‬4 min walk
  • ‪Cafe Beignet, Royal Street - ‬4 min walk
  • ‪Chart Room - ‬2 min walk

About this property

Bienville House

Historic hotel with a fitness center and a 24-hour front desk
Guests staying at Bienville House enjoy an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 49.83 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this boutique hotel include meeting rooms, a business center, and express check-in.
Guests can enjoy free WiFi and flat-screen TVs. Beds are dressed in Frette Italian sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, laptop-compatible safes, and phones are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 10 AM to 10 PM.
  • No cribs or infant beds are available.

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Frequently asked questions

Are free cancellation options available at Bienville House?

Bienville House offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Bienville House?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Bienville House on Jul 7, 2025 start from $109.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Bienville House?

This hotel is situated in French Quarter, just steps from Canal Street, and within a 10-minute walk of Bourbon Street and Caesars New Orleans Casino. You'll also find Mississippi River and Jackson Square less than a mile away.

Is parking available on site at Bienville House?

Yes, secured valet parking is offered for USD 49.83 per night with in/out privileges.

Does Bienville House feature a casino?

No, Bienville House doesn't have a casino.

Will I find an indoor pool at Bienville House?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10 AM and 10 PM.

What will couples enjoy most about a stay at Bienville House?

This boutique hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Does Bienville House have a hot tub?

No, this hotel doesn't have a spa tub.

Does Bienville House have a restaurant with a breakfast menu?

No, Bienville House doesn't have a restaurant that serves breakfast.

Will Bienville House allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Bienville House for a fee of USD 25.00 per night. A deposit of USD 100 per stay is collected.

Does Bienville House have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Bienville House?

The closest major airport to Bienville House is Louis Armstrong New Orleans Intl. Airport (MSY), which is 13 mi away (21 minutes by car).

Are there rooms with balconies at Bienville House?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy courtyard views.

Bienville House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 802 out of 1172 reviews
Rating 8 - Good. 235 out of 1172 reviews
Rating 6 - Okay. 90 out of 1172 reviews
Rating 4 - Poor. 24 out of 1172 reviews
Rating 2 - Terrible. 21 out of 1172 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Penelope

Liked: Cleanliness, amenities, property conditions & facilities
Great staff always friendly and helpful. Large clean rooms.
Stayed 4 nights in Jun 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Cool, old building. Quaint. Elevator in lobby always there and door open when I came in - very cool. Coffee in lobby is a nice touch, but ran out around 9:15 each day and wasn’t refilled.
Stayed 4 nights in Apr 2025

8/10 Good

Sara

Traveled with group
Liked: Cleanliness, staff & service
We stayed four nights and had a great time. We were excited to use the pool, but it did not appear as it had been cleaned recently so we didn’t bother. Our room was nice and the bed was very comfortable. Despite our room facing Decatur we did not have any road noise that woke us up. Would stay here again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
The continental breakfast mentioned on the website was not provided, but the beds were very comfortable
Stayed 3 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Overall it was a good hotel. Had read reviews beforehand about thin walls and creaky floors so we brought a sound machine to help with that, which it did. No other issues though. Great location - close enough to everything in the Quarter but far enough away from Bourbon St not to have to deal with that noise.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bret, Manhattan Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Nathaniel Eugene

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Check in was unfriendly and didn’t provide any information about the amenities/property. Pool was dirtier than the Mississippi.
Stayed 4 nights in Mar 2025

8/10 Good

Jonathan

Liked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

JAMES, Lakeside

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Anne

Traveled with group
Liked: Cleanliness, staff & service
The elevator was hot & muggy like a sauna & it sounded like it was going to break. They should disclose on all websites that the parking, the pool & the fitness center are not located at the same location as the hotel, that is very deceptive. The bellman/vehicle staff could be a little more helpful/enthusiastic at times. The beds were very comfortable, I had no problem falling asleep. The front desk people were very helpful & kind. The location was amazing, it is within walking distance to almost everything. The rooms were very clean & felt very homey.
Stayed 5 nights in Mar 2025

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at several properties in NOLA and this one is now our favorite. Going forward we will only book this property. The rooms were clean, well decorated, and the staff was incredible. Cynthia went above and beyond to make our stay comfortable.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kent, Ripon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice older hotel, very friendly staff. Walking distance to everything: Bars, restaurants, souvenirs, attractions, etc.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sigfredo

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Beinville hotel, I would definitely stay again and highly recommend to all
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert Iain Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first visit to New Orleans and we lucked out by staying here. The location is perfection, being very close to the action, but just out of the range of the noise. The walk to bars and restaurants is mere minutes, and there is so much around here for breakfast and dinner, and the Riverside Outlet is just around the corner, as is the steamer boat and the tour meeting point for all the trips you could ever want. Aside from the location being perfect, the hotel is too, with just the best staff, being the loveliest people, and so helpful. We will be back, and will not hesitate to come back to Bienville House - in fact, we'll make sure we do. All in all, it couldn't have been more perfect, which is normally tricky in NOLA.
Stayed 7 nights in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The shower gets too hot and the temperature control is difficult and very slow to respond.
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Stayed 5 nights in Feb 2025

4/10 Poor

Fiona

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff not welcoming or friendly at all. Rusty curtain rail in bathroom. Ants crawling on wash basin. Staff indifferent and unsurprised when I mentioned the ants. No apology, nothing. I had a night booked before and after a cruise. I cancelled the after cruise night and stayed somewhere else.
Stayed 1 night in Mar 2025

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such history. Building has such incredible architecture and style. The workmanship throughout the hotel is immaculate. Peaceful and quiet courtyard Friendly helpful staff. In-room Keurig, refrigerator and lovely bathroom. Would love to stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The historic property provides guests the opportunity to get into a building constructed in that french quarter style- long exterior porches with little porch/courtyard areas for each room. Absolutely charming and appointed in a higher end, classic southern design. Colors, art, linens (heavenly!) and drapes are authentic to the quarter but not over the top and exhausting. Last thing- the beds and linens sleep VERY WELL. Heavy weight cotton, excellent daily service. Perfect.
Stayed 3 nights in Mar 2025

10/10 Excellent

kristoffer

Stayed 4 nights in Mar 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

SHELLEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay! Very clean and the staff was super helpful! Would definitely stay again!
Stayed 2 nights in Mar 2025

10/10 Excellent

misael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place awesome location
Stayed 2 nights in Mar 2025

10/10 Excellent

Sophia, ATHENS

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and helpful staff
Stayed 2 nights in Dec 2024