Bienville House

3.5 star property
Historic hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Bienville House

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe
Outdoor pool
Breakfast area
Lobby
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
320 Decatur St, New Orleans, LA, 70130
  • Place, Jackson Square
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Place, Mardi Gras
    ‪7 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(89 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

9.2 out of 10
Wonderful
(43 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(66 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

SunDeck Double

8.8 out of 10
Excellent
(52 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite (French Quarter)

9.6 out of 10
Exceptional
(5 reviews)
  • 535 sq ft
  • Sleeps 2
  • 1 King Bed

Superior King Salon

10.0 out of 10
Exceptional
(8 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Interior)

9.0 out of 10
Wonderful
(4 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(81 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double/Double Room

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Standard Interior King Room

  • Sleeps 3

Interior Suite

  • Sleeps 4

Sun Deck Double/Double

  • Sleeps 4

Superior King Salon

  • Sleeps 2

French Quarter Suite

  • Sleeps 2

Superior King Room with Balcony

  • Sleeps 2

Standard Double/Double Interior Room

  • Sleeps 4

Sun Deck King

  • Sleeps 2

Penthouse Suite

  • Sleeps 4

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About the neighborhood

New Orleans

Located in French Quarter, Bienville House is within a 5-minute walk of popular attractions such as Canal Street and Bourbon Street. This 83-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Canal Street - 3 min walk - 0.2 miles
  • Royal Street - 3 min walk - 0.2 miles
  • Jackson Square - 5 min walk - 0.3 miles
  • Bourbon Street - 5 min walk - 0.3 miles
  • Mardi Gras - 7 min walk - 0.4 miles

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • The Ruby Slipper
  • Felipe's Mexican Taqueria
  • House of Blues Restaurant & Bar
  • Coyote Ugly Saloon
  • Tujague's

About this property

Bienville House

Historic hotel with a fitness center and a 24-hour front desk
Guests staying at Bienville House enjoy an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 49.83 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this boutique hotel include meeting rooms, a business center, and express check-in.
Guests can enjoy free WiFi and flat-screen TVs. Beds are dressed in Frette Italian sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, laptop-compatible safes, and phones are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 10 AM to 10 PM.
  • No cribs or infant beds are available.

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Frequently asked questions

Are free cancellation options available at Bienville House?

Bienville House offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Bienville House?

As of Jan 10, 2026, prices found for a 1-night stay for 2 adults at Bienville House on Jan 11, 2026 start from $108.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Bienville House?

This hotel is situated in French Quarter, just steps from Canal Street, and within a 10-minute walk of Bourbon Street and Caesars New Orleans Casino. You'll also find Mississippi River and Jackson Square less than a mile away.

Is parking available on site at Bienville House?

Yes, secured valet parking is offered for USD 49.83 per night with in/out privileges.

Does Bienville House feature a casino?

No, Bienville House doesn't have a casino.

Will I find an indoor pool at Bienville House?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10 AM and 10 PM.

What will couples enjoy most about a stay at Bienville House?

This boutique hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Does Bienville House have a hot tub?

No, there isn't a spa tub at this hotel.

Does Bienville House have a restaurant with a breakfast menu?

No, Bienville House doesn't have a restaurant that serves breakfast.

Will Bienville House allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Bienville House for a fee of USD 25.00 per night. A deposit of USD 100 per stay is collected.

Are there connecting rooms at Bienville House?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Bienville House?

The closest major airport to Bienville House is Louis Armstrong New Orleans Intl. Airport (MSY), which is 16.3 mi away (28 minutes by car).

Are there rooms with balconies at Bienville House?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy courtyard views.

Bienville House Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 886 out of 1314 reviews
Rating 8 - Good. 267 out of 1314 reviews
Rating 6 - Okay. 105 out of 1314 reviews
Rating 4 - Poor. 28 out of 1314 reviews
Rating 2 - Terrible. 28 out of 1314 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. Clean and nice
Stayed 1 night in Oct 2025

10/10 Excellent

Tim

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great employees were kind and knowledgeable
Stayed 1 night in Oct 2025

8/10 Good

Anthony, Thibodaux

Liked: Cleanliness, staff & service
Older hotel needs updating
Stayed 1 night in Oct 2025

6/10 Okay

Christopher, Godmanchester

Traveled with partner
Liked: Cleanliness, staff & service
Great location but when we stayed the hot water was not working well. Over two days the shower was only at an acceptable level for 5 minutes. A lukewarm shower is not the worst thing in the world but it is a basic item that I would expect to function.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stuart

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel and staff was excellent. Location was so easy to walk to almost everything. Beautiful, historic hotel, the only issue was the water in the shower took a long time to heat up and it did not have a lot of pressure, but it was a large, beautiful bathroom with a large walk in shower. Even with these issues, we will for sure stay here again when we come to NO!
Stayed 4 nights in Oct 2025

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service
The staff was great, but the keys took three times up and down in an extremely slow and hot elevator. We were not the only people to experience this either as we met other people making the same trips to get their keys to work. The only option for parking is to pay 50 dollars for the vallet. Again, the staff is great. The sun deck room just means you share a porch that is also the walkway with everyone else on the wing/floor. Not an upgrade. The room is cute and very boutique like. Not really happy with it overall.
Stayed 1 night in Oct 2025

8/10 Good

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, rooms and bed. Close to the action without being totally overwhelmed by it. Room was just a little musty, but that comes with old buildings in a humid environment.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place. Great location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great!
Stayed 1 night in Sep 2025

10/10 Excellent

N. Fleetwood

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025

6/10 Okay

42708250532

Stayed 2 nights in Sep 2025

10/10 Excellent

Bridgett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service
Check in was good because the front desk person told us that the room that Travelocity offered for an upgrade (with an extra charge) would not accommodate the three of us.. she gave us another room but when we got to the room, none of our keys worked. The clerk then told us after she tried the keys and they did not work for her.. to take the room next door. I was very surprised and disappointed that a hotel that has a sign advertising that it’s a historical hotel had tattered and ripped carpeting.. not very appealing. The next day one of the keys stopped working for the room. The lady at check out seemed a bit confused with the process and I was a little discouraged by her comments as she was trying to re-explain the upgrade. I especially did not like her incorrect comment that I paid for only two people in the room and there were three of us. Incorrect and an embarrassing moment in front of my adult grandchildren as I paid for the trip. This was not true either. The location was good, but I believe there are better choices in the area. I would not stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in French Quarter. Very convenient to everything
Stayed 6 nights in Sep 2025

10/10 Excellent

Melissa Kaye

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and clean. Staff was very approachable. All our needs were met and location was great.
Stayed 6 nights in Sep 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cyara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool area, great staff, and amazing location.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location and lovely staff. Very comfy bed
Stayed 5 nights in Sep 2025

8/10 Good

David

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great hotel in a great location to get to all the best spots
Stayed 2 nights in Sep 2025

10/10 Excellent

Hong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were so helpful and warm, including Andraine, Beverly, Diamond, Jacoby and everyone else.
Stayed 6 nights in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Molly

Stayed 4 nights in Sep 2025

8/10 Good

Kimberly

Stayed 4 nights in Sep 2025