Bienville House

3.5 star property
Historic hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Bienville House

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe
Outdoor pool
Lobby
Breakfast area
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry

Explore the area

View in a map
320 Decatur St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪7 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(87 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

9.2 out of 10
Wonderful
(43 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(61 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

SunDeck Double

8.8 out of 10
Excellent
(49 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite (French Quarter)

9.6 out of 10
Exceptional
(5 reviews)
  • 535 sq ft
  • Sleeps 2
  • 1 King Bed

Superior King Salon

10.0 out of 10
Exceptional
(8 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Interior)

9.0 out of 10
Wonderful
(4 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(77 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New Orleans

Located in French Quarter, Bienville House is within a 5-minute walk of popular attractions such as Canal Street and Bourbon Street. This 83-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Canal Street - 5 min walk - 0.3 miles
  • Jackson Square - 5 min walk - 0.3 miles
  • Bourbon Street - 7 min walk - 0.4 miles
  • Caesars New Orleans Casino - 7 min walk - 0.4 miles
  • Caesars Superdome - 19 min walk - 1.0 mile

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 21 min drive

Restaurants

  • ‪The Ruby Slipper - ‬2 min walk
  • ‪Felipe's Mexican Taqueria - ‬1 min walk
  • ‪Coyote Ugly Saloon - ‬2 min walk
  • ‪House of Blues Restaurant & Bar - ‬2 min walk
  • ‪Tujague's - ‬2 min walk

About this property

Bienville House

Historic hotel with a fitness center and a 24-hour front desk
Guests staying at Bienville House enjoy an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 49.83 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this boutique hotel include meeting rooms, a business center, and express check-in.
Guests can enjoy free WiFi and flat-screen TVs. Beds are dressed in Frette Italian sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, laptop-compatible safes, and phones are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 10 AM to 10 PM.
  • No cribs or infant beds are available.

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Frequently asked questions

Are free cancellation options available at Bienville House?

Bienville House offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Bienville House?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Bienville House on Oct 15, 2025 start from $149.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Bienville House?

This hotel is situated in French Quarter, just steps from Canal Street, and within a 10-minute walk of Bourbon Street and Caesars New Orleans Casino. You'll also find Mississippi River and Jackson Square less than a mile away.

Is there parking available at Bienville House?

Yes, secured valet parking is offered for USD 49.83 per night with in/out privileges.

Does Bienville House feature a casino?

No, Bienville House doesn't have a casino.

Will I find an indoor pool at Bienville House?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10 AM and 10 PM.

Is Bienville House a good place to stay for couples?

This boutique hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Bienville House?

No, there isn't a spa tub at this hotel.

Does Bienville House have a restaurant with a breakfast menu?

No, Bienville House doesn't have a restaurant that serves breakfast.

Will Bienville House allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Bienville House for a fee of USD 25.00 per night. A deposit of USD 100 per stay is collected.

Are there connecting rooms at Bienville House?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Bienville House?

The closest major airport to Bienville House is Louis Armstrong New Orleans Intl. Airport (MSY), which is 13 mi away (21 minutes by car).

Are there rooms with balconies at Bienville House?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy courtyard views.

Bienville House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 839 out of 1228 reviews
Rating 8 - Good. 245 out of 1228 reviews
Rating 6 - Okay. 95 out of 1228 reviews
Rating 4 - Poor. 27 out of 1228 reviews
Rating 2 - Terrible. 22 out of 1228 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in French Quarter. Very convenient to everything
Stayed 6 nights in Sep 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was within walking distance of anything you need/want to do. The beds are small but comfortable. It is pretty quiet there but we did have a white noise machine. Everything was nice and clean and the staff was very kind!
Stayed 1 night in Jul 2025

6/10 Okay

Rakesh

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Taryn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Dena

Liked: Cleanliness, amenities, property conditions & facilities
Close to everything but just far enough away to be quiet. Elegant rooms but some light fixtures are too big and hung too low. Rooms were very clean as well as the reast of the hotel. We were accidentally sent to the wrong room but that was corrected. Could maybe use more staff during peak check-in Check-out time. But it was a very nice stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Good location in French Quarter. Need to go offsite for breakfast. Amenities limited but very good staff.
Stayed 2 nights in Jun 2025

6/10 Okay

Jentry

Our room a/c broke we were told they could move us to another hotel or give us a box fan. We had another group with us and they wouldn't move us both. They didn't even off a reimbursement. It took them over a hour and us calling them to finally move us to another room.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in the edge of the Quarter
Stayed 2 nights in May 2025

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Location was walkable to everything that we wanted to do and we enjoyed having the pool-staff was friendly and helpful
Stayed 4 nights in Apr 2025

4/10 Poor

Nina

Traveled with partner
Disliked: Property conditions & facilities
While the property as a whole looked very nice, our staff was not the greatest. The staff were not good at communicating fees and charges. We utilized their “valet” service which is them parking your car at an undisclosed location, which requires about a 40 min wait to get back. We were charged daily for this service and were charged again after check out, but was not provided any receipts or documentation as their system was “down”.
Stayed 4 nights in Jun 2025

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2025

4/10 Poor

Christina

Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Person at the front desk was awesome!
Stayed 1 night in Jun 2025

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came in really late because of flight delays. I called ahead and they said no problem and had the valet driver stay late to park our car.
Stayed 1 night in Jun 2025

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Nice location.
Stayed 1 night in Apr 2025

10/10 Excellent

Ed

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great room. We had 4 rooms for our group. Everyone loved the rooms and location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third time to stay here. It is perfect for our needs.
Stayed 3 nights in Jun 2025

10/10 Excellent

Penelope

Liked: Cleanliness, amenities, property conditions & facilities
Great staff always friendly and helpful. Large clean rooms.
Stayed 4 nights in Jun 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was good, you could hear noise from the street but it’s in the heart of New Orleans so no big deal. What set this hotel apart was the staff. Cynthia was AMAZING! We had a speedy check in and she took great care of us when we were running late for an excursion. My review was only as high as it was because of her, great people make all the difference!
Stayed 1 night in Jun 2025

10/10 Excellent

Annie Bett

Stayed 3 nights in Jun 2025

8/10 Good

Megan

Stayed 6 nights in May 2025

8/10 Good

Sean

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Great location and lots of personality. Need a better elevator
Stayed 4 nights in Jun 2025

10/10 Excellent

Julie

Liked: Amenities
The hotel was very clean and Everyone was
Stayed 4 nights in May 2025

10/10 Excellent

Holly

Stayed 4 nights in May 2025