Bienville House

3.5 star property
Historic hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Bienville House

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe
Breakfast area
Front of property
Lobby
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
320 Decatur St, New Orleans, LA, 70130
  • Canal Street
    ‪4 min walk‬
  • Bourbon Street
    ‪5 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

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Room options

Deluxe Double Room

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Interior)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Superior King Salon

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (French Quarter)

  • 535 sq ft
  • Sleeps 2
  • 1 King Bed

SunDeck Double

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Balcony

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New Orleans

Located in French Quarter, Bienville House is within a 5-minute walk of popular attractions such as Canal Street and Bourbon Street. This 83-room hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Canal Street - 4 min walk - 0.2 miles
  • Bourbon Street - 5 min walk - 0.3 miles
  • Jackson Square - 5 min walk - 0.3 miles
  • Caesars New Orleans Casino - 7 min walk - 0.4 miles
  • Ernest N. Morial Convention Center - 16 min walk - 0.9 miles

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 21 min drive

Restaurants

  • ‪Felipe's Taqueria - ‬1 min walk
  • ‪Napoleon House - ‬4 min walk
  • ‪Cafe Beignet, Royal Street - ‬4 min walk
  • ‪Chart Room - ‬2 min walk
  • ‪Beachbum Berry's Latitude 29 - ‬1 min walk

About this property

Bienville House

Historic hotel with a fitness center and a 24-hour front desk
Guests staying at Bienville House enjoy an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 49.83 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this boutique hotel include meeting rooms, a business center, and express check-in.
Guests can enjoy free WiFi and flat-screen TVs. Beds are dressed in Frette Italian sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, laptop-compatible safes, and phones are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 4 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 10 AM to 10 PM.
  • No cribs or infant beds are available.

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Frequently asked questions

Are free cancellation options available at Bienville House?

Bienville House offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Bienville House?

As of Apr 21, 2025, prices found for a 1-night stay for 2 adults at Bienville House on May 6, 2025 start from $164.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Bienville House?

This hotel is situated in French Quarter, just steps from Canal Street, and within a 10-minute walk of Bourbon Street and Caesars New Orleans Casino. You'll also find Mississippi River and Jackson Square less than a mile away.

Will I be able to park at Bienville House?

Yes, secured valet parking is offered for USD 49.83 per night with in/out privileges.

Does Bienville House feature a casino?

No, Bienville House doesn't have a casino.

Will I find an indoor pool at Bienville House?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10 AM and 10 PM.

Is Bienville House good for couples?

This boutique hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Does Bienville House have a hot tub?

No, this hotel doesn't have a spa tub.

Does Bienville House have a restaurant with a breakfast menu?

No, Bienville House doesn't have a restaurant that serves breakfast.

Will Bienville House allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Bienville House for a fee of USD 25.00 per night. A deposit of USD 100 per stay is collected.

Does Bienville House have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Bienville House?

The closest major airport to Bienville House is Louis Armstrong New Orleans Intl. Airport (MSY), which is 13 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Bienville House?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy courtyard views.

Bienville House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 781 out of 1151 reviews
Rating 8 - Good. 236 out of 1151 reviews
Rating 6 - Okay. 85 out of 1151 reviews
Rating 4 - Poor. 27 out of 1151 reviews
Rating 2 - Terrible. 22 out of 1151 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Cool, old building. Quaint. Elevator in lobby always there and door open when I came in - very cool. Coffee in lobby is a nice touch, but ran out around 9:15 each day and wasn’t refilled.
Stayed 4 nights in Apr 2025

8/10 Good

Sara

Traveled with group
Liked: Cleanliness, staff & service
We stayed four nights and had a great time. We were excited to use the pool, but it did not appear as it had been cleaned recently so we didn’t bother. Our room was nice and the bed was very comfortable. Despite our room facing Decatur we did not have any road noise that woke us up. Would stay here again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
The continental breakfast mentioned on the website was not provided, but the beds were very comfortable
Stayed 3 nights in Mar 2025

6/10 Okay

Kevin Gary

Traveled with partner
Disliked: Property conditions & facilities
It’s a historic property with historic quarks. The front desk is very helpful and kind. Housekeeping failed to do basic things like provide clean towels. Great location for adventuring, restaurants, and entertainment destinations (casino). Inside room didn’t have a window, but also provides a shield from noisy party-goers.
Stayed 4 nights in Mar 2025

10/10 Excellent

David and Jackie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd time staying and it feels like staying at Auntie's house. A warm inviting lobby and the ladies behind the desk are the most amazing and sweeties ladies in all of New Orleans. We are not demanding guest and the few items we needed handled it was done with no hassle. Rooms were nice and clean everything worked. We loved the super soft towels and amount of pillows. We will be back...
Stayed 3 nights in Feb 2025

8/10 Good

Matthew

Traveled with partner
Thernostat didn’t seem to function properly, room was always too warm. Other than that, hotel and service were good. Location alsi convenient to anywhere in the Quarter
Stayed 4 nights in Jan 2025

2/10 Terrible

M.c.

I had gotten a room for New Year's Day, and the bombing happened. There was no way to even get to the hotel because all streets around it were closed and the FBI told people to stay away. The hotel would not issue me a refund. I love New Orleans and plan on going again, but not to this place.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveler

Disappointed

Didn't get to stay at the Bienville. They were having HVAC problems and moved all the reservations to the Montelone Hotel (which is a bit dated, room fixtures and amenitites wise). I was really looking forward to the room I reserved with a patio and shower-only at the Bienville House.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cy M.

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was great at this property. Helpful, and friendly
Stayed 4 nights in Jan 2025

10/10 Excellent

evan christian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can you say - you’re in the French Quarter & the staff at the hotel was EXCEPTIONAL! Checkin was easy - room was great & shower absolutely top notch!
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cozy and the bar on the first floor was great! Comfy beds too
Stayed 4 nights in Jan 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bienville house moved us to the Monteleone hotel due to no power. The hotel was beautiful, the staff is great! The bartender Reggie was also amazing! Great drinks and very personable and sociable, even being busy. Gave good suggestions of places to visit.
Stayed 1 night in Jan 2025

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres Bienville

If you are looking for a decent size room in the heart of the quarter... This is it! Staff way very friendly and it's just close enough to Bourbon but far enough that the noise won't keep you up.. I will be back for sure!
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
We enjoyed our stay at Bienville House overall. It is an excellent location in the French Quarter and walking distance to all of the places we wanted to visit-Bourbon Street, the River Walk and other site seeing. We had a room with 2 double beds which were super comfortable. The room was a bit dated and was not as "bright" as it looked online. The bathroom was very nice, updated, modern. Plenty of hot water, the water pressure fair. The only problem we had of any significance was customer service- with the exception of Beverly, who was gracious and welcoming and very helpful at check in. However, surprisingly, the other front desk staff were not. No greetings, or smiles. I don't think we would stay there again.
Stayed 3 nights in Jan 2025

8/10 Good

kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I enjoyed the location. It made it easy to walk everywhere. I had ants in bathroom. I asked for ant traps. They said they would take care of when I left for day. The ants were still there after and no ant traps were left.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Beautiful clean comfortable great location. I don’t usually leave reviews but this place is just great.
Stayed 3 nights in Jan 2025

8/10 Good

Ross

Stayed 2 nights in Jan 2025

10/10 Excellent

Mary Ann

Stayed 3 nights in Dec 2024

10/10 Excellent

David, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient. Close to Jackson Square and French Quarter night life without being too close
Stayed 2 nights in Dec 2024

10/10 Excellent

kerrie

Traveled with partner
Liked: Amenities, property conditions & facilities
Our room was with a balcony. Very charming.
Stayed 1 night in Jan 2025

8/10 Good

Noah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very nice property like shockingly great for the price. Close enough to the french quarter for convenience but far enough to avoid any noises that might keep you up. Did get woken up by a garbage truck though at 4am on a saturday so wouldnt recommend a room with a window facing the water but overall it was great
Stayed 1 night in Dec 2024

10/10 Excellent

Roy, Hobbs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location with easy access to the river, the French Quarter and the Jackson Square area. Great dining options nearby, including the Ruby, Slipper for breakfast.
Stayed 4 nights in Dec 2024