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The Pontchartrain Hotel

4.0 star property
Hotel connected to a rail/subway station in New Orleans with 3 restaurants

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Photo gallery for The Pontchartrain Hotel

3 restaurants, breakfast, lunch, dinner served; American cuisine
Lobby
Property entrance
2 bars/lounges, rooftop bar
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar

Explore the area

View in a map
2031 St. Charles Avenue, New Orleans, LA, 70130
  • Place, Magazine Street
    ‪8 min walk‬
  • Place, National World War II Museum
    ‪16 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪3 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Room (Product API Enablement)

Premium bedding, minibar, in-room safe, individually decorated

Room (Product API Enablement)

  • Sleeps 1
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Clio King)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Clio King)

8.8 out of 10
Excellent
(10 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Calliope King Suite)

Superior Suite, 1 King Bed (Calliope King Suite) | Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, 1 King Bed (Calliope King Suite)

8.0 out of 10
Very good
(5 reviews)
  • 712 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Erato Double)

Standard Room, 2 Double Beds (Erato Double) | Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Double Beds (Erato Double)

  • 427 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Clio King City View)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View (Clio King City View)

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Clio King Accessible)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Clio King Accessible)

  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Euterpe Two Queen)

Deluxe Room, 2 Queen Beds (Euterpe Two Queen) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds (Euterpe Two Queen)

10.0 out of 10
Exceptional
(2 reviews)
  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Multiple Beds (Thalia Family Suite)

Superior Suite, Multiple Beds (Thalia Family Suite) | Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, Multiple Beds (Thalia Family Suite)

  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite)

Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) | Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite)

  • 996 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite)

Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite)

  • 712 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

New Orleans

Located in Lower Garden District within a short walk of Magazine Street, The Pontchartrain Hotel is within a mile (2 km) of other popular sights such as National World War II Museum. This 106-room, 4-star hotel has conveniences like 3 restaurants, 2 bars/lounges, and free in-room WiFi. It's connected to a rail/subway station in central New Orleans and also close to Ernest N. Morial Convention Center and Port of New Orleans.

What's nearby

  • Magazine Street - 8 min walk - 0.5 miles
  • National World War II Museum - 16 min walk - 0.9 miles
  • Caesars Superdome - 2 min drive - 1.4 miles
  • Ernest N. Morial Convention Center - 3 min drive - 1.4 miles
  • Port of New Orleans - 3 min drive - 1.6 miles

Getting around

  • St. Charles at Josephine Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 20 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Hot Tin - ‬1 min walk
  • ‪Sportsman Corner Bar & Daiquiris - ‬9 min walk
  • ‪HiVolt Coffee - ‬9 min walk
  • ‪Lagniappe Bakehouse & Coffee - ‬8 min walk
  • ‪Tacos & Beer - ‬6 min walk

About this property

The Pontchartrain Hotel

Hotel connected to a rail/subway station in New Orleans with 3 restaurants
The Pontchartrain Hotel features free WiFi in public areas and a banquet hall. Valet parking is offered for USD 55.69 per day. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include an ATM and a porter/bellhop.
Guests can enjoy TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Minibars, coffee makers, and free local calls are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 55.69 per day; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bayou Bar
  • Hot Tin
  • Jack Rose
  • Silver Whistle Cafe

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (38 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1927
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • Resort fee: USD 23.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Nearby fitness center access
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 55.69 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Pontchartrain Hotel New Orleans
Pontchartrain Hotel
Pontchartrain New Orleans
Pontchartrain
The Pontchartrain
The Pontchartrain Hotel Hotel
The Pontchartrain Hotel New Orleans
The Pontchartrain Hotel Hotel New Orleans

Frequently asked questions

Are free cancellation options available at The Pontchartrain Hotel?

The Pontchartrain Hotel provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at The Pontchartrain Hotel?

As of Feb 11, 2026, prices found for a 1-night stay for 2 adults at The Pontchartrain Hotel on Mar 1, 2026 start from $105.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of The Pontchartrain Hotel?

This hotel is situated in Lower Garden District within a short 16-minute walk of National World War II Museum and also 7 minutes on foot from Magazine Street. You'll also find Caesars Superdome and Bourbon Street within a short drive.

Will I be able to park at The Pontchartrain Hotel?

Yes, valet parking is offered for USD 55.69 per day with in/out privileges.

Does The Pontchartrain Hotel have a casino?

No, The Pontchartrain Hotel doesn't have a casino.

Will I find an indoor pool at The Pontchartrain Hotel?

No, there is no indoor pool at this hotel.

Is The Pontchartrain Hotel good for couples?

There are plenty of amenities for couples at this hotel, including 2 bars, 3 restaurants, and proposal/romance packages.

Are there hot tubs at The Pontchartrain Hotel?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does The Pontchartrain Hotel feature a restaurant that includes a breakfast menu?

Yes, The Pontchartrain Hotel has 3 restaurants, and serves breakfast for a surcharge.

Will The Pontchartrain Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Pontchartrain Hotel for a fee of USD 75 per pet, per stay.

Are there connecting rooms at The Pontchartrain Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from The Pontchartrain Hotel?

The closest major airport to The Pontchartrain Hotel is Louis Armstrong New Orleans Intl. Airport (MSY), which is 13.4 mi away (20 minutes by car).

Are there rooms with balconies that I can book at The Pontchartrain Hotel?

Yes, some guestrooms at The Pontchartrain Hotel offer a balcony and may feature city views.

The Pontchartrain Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 655 out of 1009 reviews
Rating 8 - Good. 192 out of 1009 reviews
Rating 6 - Okay. 81 out of 1009 reviews
Rating 4 - Poor. 45 out of 1009 reviews
Rating 2 - Terrible. 36 out of 1009 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Stayed 2 nights in Dec 2025

6/10 Okay

Deb

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Room was ok. Upgrading the AC units and carpet would make the room considerably better.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kelo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Mallory

Stayed 1 night in Nov 2025

6/10 Okay

Karen

Traveled with family
We were never told when we checked that there is a $250 fee if you lose the room key. We were given only one key for a 2 room suite. I explained that to the check out staff and she said it didn't matter and we would still be charged the $250 fee. They also wanted to charge me an extra day that we had reserved, but I had to leave a day early for an emergency situation. I had them call the manager and explain the situation and he agreed that we did not have to pay the extra day. The hotel is old, but the coffee shop was great. The staff at the hotel was very nice and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Trudie

Liked: Cleanliness, staff & service, amenities
Beautiful clean room inn a historic hotel. Conveniently located on the St Charles Streetcar line!
Stayed 4 nights in Oct 2025

10/10 Excellent

Thomas

one of a kind. Awesome customer service and very authernitic New Orleans visit
Stayed 1 night in Nov 2025

10/10 Excellent

Leigh Anne

Stayed 1 night in Nov 2025

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. When we first got there one of the front valet walked us in, showed us where everything was, and then wrote down good places to eat while we visited. Our room was clean and had a perfect view of everything. And we are at the bar which was also perfect. All in all a good stay! Thank you!
Stayed 2 nights in Oct 2025

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pontchartrain Hotel is one of those places that instantly transports you to another era. From the moment I walked in, I was struck by its old-world charm, creaky wooden floors, brass fixtures, and a lobby that feels straight out of the 1920s. The attention to detail is wonderful; every corner tells a story. The room I stayed in was cozy and full of character, with vintage furniture and high ceilings. The bed was comfortable, and we had plenty of room for two. The location couldn’t be better, just in the heart of the Garden District but far enough away to enjoy some quiet at night. Breakfast was simple but fresh, and the hotel bar had an amazing old-school vibe. Jazz show was amazing. Reserve a table If I had one minor complaint, it’s that the building shows its age in a few places, some chairs in the room were a bit tattered , and AC sounded like a locomotive But honestly, that’s part of what gives it personality. Overall, the Pontchartrain Hotel captures the spirit of New Orleans beautifully charming, soulful, and full of history. I’d definitely stay here again
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 2 nights in Oct 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the garden district- walking distance to shops and restaurants. Walgreens a short walk away. Great ambiance! Good food in both restaurants and cocktails in bar!
Stayed 1 night in Oct 2025

10/10 Excellent

Joni

Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, clean room, and trolley right out front!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved our stay at The Pontchartrain Hotel! The staff was friendly, the rooms were gorgeous and full of New Orleans charm, and the rooftop bar Hot Tin had the best views in the city. Can’t wait to come back! 💜⚜️
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is easily accessible to the Trolley and also very easily walked to must travel attractions and historical sights. Located within the must see old homes walking tours.
Stayed 2 nights in Oct 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Gabriella

Stayed 1 night in Oct 2025

10/10 Excellent

Jaime

Stayed 1 night in Oct 2025

10/10 Excellent

kenneth, MEMPHIS

Stayed 2 nights in Oct 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Stanley

Traveled with group
Liked: Amenities
Great hotel. Great location. Staff was great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dr Dwayne

Stayed 1 night in Oct 2025

8/10 Good

Meagan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute boutique style hotel!
Stayed 2 nights in Oct 2025

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