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The Pontchartrain Hotel

Property class: 4

Choose dates to view prices

Photo gallery for The Pontchartrain Hotel

A bedroom with a large bed, wooden paneling, a chandelier, and curtains.
Restaurant
A hotel room with a yellow sofa, a dining table, a mirror, and a chandelier.
Terrace/patio
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
2031 St. Charles Avenue, New Orleans, LA, 70130
  • Place, Magazine Street
    ‪8 min walk‬
  • Place, National World War II Museum
    ‪16 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪2 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Room (Product API Enablement)

A hotel room with a large bed, two bedside tables with lamps, a chandelier, and a window with curtains.

Room (Product API Enablement)

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Clio King)

Standard Room, 1 King Bed (Clio King) | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Clio King)

9.2 out of 10
Wonderful
(16 reviews)
  • 424 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 1 King Bed (Calliope King Suite)

A neatly made bed with a pink robe, a patterned pillow, and a bedside table with a lamp and flowers.

Superior Suite, 1 King Bed (Calliope King Suite)

8.0 out of 10
Very good
(5 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds (Erato Double)

Standard Room, 2 Double Beds (Erato Double) | Room amenity

Standard Room, 2 Double Beds (Erato Double)

  • 424 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View (Clio King City View)

A hotel room with a large bed, a chandelier, a desk, and a chair.

Deluxe Room, 1 King Bed, City View (Clio King City View)

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 424 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Clio King Accessible)

A hotel room with a large bed, a chandelier, a desk, and a chair.

Standard Room, 1 King Bed (Clio King Accessible)

8.8 out of 10
Excellent
(8 reviews)
  • 424 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds (Euterpe Two Queen)

A neatly made bed with a pink robe, a patterned pillow, and a bedside table with a lamp and flowers.

Deluxe Room, 2 Queen Beds (Euterpe Two Queen)

7.4 out of 10
Good
(3 reviews)
  • 510 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Suite, Multiple Beds (Thalia Family Suite)

Superior Suite, Multiple Beds (Thalia Family Suite) | Premium bedding, minibar, in-room safe, desk

Superior Suite, Multiple Beds (Thalia Family Suite)

9.0 out of 10
Wonderful
(2 reviews)
  • 532 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite)

Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) | Premium bedding, minibar, in-room safe, desk

Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite)

  • 981 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite)

A neatly made bed with a pink robe, a patterned pillow, and a bedside table with a lamp and flowers.

Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite)

8.0 out of 10
Very good
(1 review)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for DOUBLE TWO DOUBLE BEDS

Premium bedding, minibar, in-room safe, desk

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

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About the neighborhood

New Orleans

Located in Lower Garden District, The Pontchartrain Hotel is a leisurely stroll from popular sights such as Magazine Street and National World War II Museum. This 106-room, 4-star hotel has conveniences like 2 restaurants, 2 bars/lounges, and free in-room WiFi. It's connected to a rail/subway station in central New Orleans and also close to Ernest N. Morial Convention Center and Port of New Orleans.

What's nearby

  • Magazine Street - 8 min walk - 0.5 miles
  • National World War II Museum - 16 min walk - 0.9 miles
  • Ernest N. Morial Convention Center - 2 min drive - 0.9 miles
  • Caesars Superdome - 2 min drive - 1.2 miles
  • Port of New Orleans - 3 min drive - 1.1 miles

Getting around

  • St. Charles at Josephine Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 20 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Turkey and the Wolf - ‬13 min walk
  • ‪Heard Dat Kitchen - ‬16 min walk
  • ‪Willie Mae’s Nola - ‬17 min walk
  • ‪Dew Drop Inn - ‬2 min drive
  • ‪Commander's Palace - ‬12 min walk

About this property

The Pontchartrain Hotel

The Pontchartrain Hotel features free WiFi in public areas and an ATM. Valet parking is offered for USD 55.69 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. This smoke-free hotel also has a porter/bellhop.
Guests can enjoy TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Minibars, coffee makers, and free local calls are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 55.69 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bayou Bar
  • Hot Tin
  • Jack Rose
  • Silver Whistle Cafe

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (38 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Built in 1927
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Dogs only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • Resort fee: USD 23.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Nearby fitness center access
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person
  • Valet parking fee: USD 55.69 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Pontchartrain Hotel New Orleans
Pontchartrain Hotel
Pontchartrain New Orleans
Pontchartrain
The Pontchartrain
The Pontchartrain Hotel Hotel
The Pontchartrain Hotel New Orleans
The Pontchartrain Hotel Hotel New Orleans

Frequently asked questions

Are free cancellation options available at The Pontchartrain Hotel?

The Pontchartrain Hotel provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at The Pontchartrain Hotel?

As of Aug 21, 2026, prices found for a 1-night stay for 2 adults at The Pontchartrain Hotel on Aug 24, 2026 start from $142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of The Pontchartrain Hotel?

This hotel is situated in Lower Garden District within a short 7-minute walk of Magazine Street and also 15 minutes on foot from National World War II Museum. You'll also find Caesars New Orleans Casino and Caesars Superdome within a short drive.

Will I be able to park at The Pontchartrain Hotel?

Yes, valet parking is offered for USD 55.69 per day with in/out privileges.

Does The Pontchartrain Hotel have a casino?

No, The Pontchartrain Hotel doesn't have a casino.

Will I find an indoor pool at The Pontchartrain Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Pontchartrain Hotel?

There are plenty of amenities for couples at this hotel, including 2 restaurants, proposal/romance packages, and 2 bars/lounges.

Are there hot tubs at The Pontchartrain Hotel?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does The Pontchartrain Hotel feature a restaurant that includes a breakfast menu?

Yes, The Pontchartrain Hotel has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will The Pontchartrain Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Pontchartrain Hotel for a fee of USD 75 per pet, per stay.

Are there connecting rooms at The Pontchartrain Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from The Pontchartrain Hotel?

The closest major airport to The Pontchartrain Hotel is Louis Armstrong New Orleans Intl. Airport (MSY), which is 13.4 mi away (20 minutes by car).

Can I book a room with a balcony at The Pontchartrain Hotel?

Yes, some guestrooms at The Pontchartrain Hotel offer a balcony and may feature city views.

The Pontchartrain Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1003 reviews
Rating 8 - Good. 191 out of 1003 reviews
Rating 6 - Okay. 91 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 43 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great bars and restaurants in the hotel. Staff was hospitable and friendly.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our third time to stay at this awesome hotel! We always love it!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Raphael

Great historic hotel!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were perfect
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and on site dining and entertainment. Best roof top bar in New Orleans!
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

John

Liked: Staff & service
Very nice bar downstairs with live music. Room and overall hotel was heavily worn. The bar at the top of the hotel was also excellent.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and the room was pristine. The rooftop bar is stunning and the cafe below is really nice, as well.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Challis

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed this place! Staff did a great job, room was clean, bar & restaurant staff were amazing!
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Olivia M

Liked: Staff & service
What bar? What breakfast?
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Comfy beds. Nice sheets and pillows. Great bar downstairs and on the roof top. Super location.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities
Clean rooms, nice staff, great bars in the hotel.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay immensely! Staff were awesome, music in the bar was mind blowing, rooftop bar was fun - but we were shocked by the amount of "TAX" that were added on to our stay - Amenity Fee, State Tax, Convention and Tourism Tax, City Tax, and a Parking Tax on top of the Valet service. It won't deter us from recommending the place, or returning - it was just an unexpected surprise.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view from the room, great bed and room was large and comfortable! Nice with bathrobes! Great views from rooftop bar! Great location. Free parking on the street! Street car stop right outside hotel. Great neighborhood to walk in!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location great. Near Garden District and Magazine shops. On streetcar line so easy access to French Quarter, and WW2 museum, etc.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Jon-Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, saty
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities
The staff was great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Stylish hotel with nice comfortable rooms and a nice breakfast spot.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and spacious! The staff was extremely courteous and helpful. Excellent neighborhood with shopping and restaurants. The tin roof and bayou bars were top notch
Tin Roof bar
Tin Roof
Tin toof
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
The view from Hot Tin was great but be weary of new friends offering to take your picture. I wont hold that againts the bar tho. Loved our huge room and the bed was really nice. It was quite and the desk and valet people were very nice. I would stay again.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was pretty nice. Bathroom was spacious but needed new flooring in shower so had to wear shower sandals. I really wish hotels would leave checkout at noon as advertised on the door in room. 11 am is too early especially when check in is at 4 pm.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel and wonderful friendly staff
Stayed 5 nights in Nov 2025