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Hotel St. Marie

3.0 out of 5.0

Recent guest reviews

The room was large and comfortable. Although the hotel is less than a block from Bourbon Street, you could hear no noise if the windows and balcony door were closed! The staff is friendly, knowledgeable and accommodating. There is a cafe, restaurant and bar on site - super convenient!

I stayed there with three friends the week of March 13-18. Check in was easy. The hotel was full and they stored our luggage until our room was ready. I received a call on my phone that our room was ready at least 2 hours before official check in time. I booked a balcony room facing the courtyard with two queen beds. That is exactly what we received. The staff was wonderful. They brought us extra towels and went as far as filling our ice bucket for us when we didn't want to walk downstairs to the ice maker. Room service was very quick. They arranged taxi's for us any time we asked and they were right on time. I've never had a better experience with hotel staff even in more expensive hotels. The rooms were clean and comfortable. The balcony was small but we had plenty of room. It was quite with barely any street noise. The location was perfect, about 1/2 block off Bourbon St. Very easy walking to anywhere in the French Quarter. I will definitely stay at the Hotel St Marie again and highly recommend it. The following is just my personal opinion. I love New Orleans and have visited many times. I will visit again in the future but the French Quarter is a vacation for adults not children. If you have small children please pick another location or at least wait until they are grown.

This hotel is a 30 second walk from Bourbon St, yet it is quite at night which is amazing. Its a great place to stay if you want to be in the center of all the action the French Quarter has to offer and still get a good night sleep. The Room and staff were great as well. Our balcony made us feel like we could be in our hotel and not miss a thing. I highly recommend staying here and we plan too again when we visit Norlens next.

It is obvious that the hotel is working on updating due to the smell of new paint, but they are good improvements. I found the staff to be very accommodating and friendly. Antoinette was enthusiastic and approachable. The elevator was a little slow and there was only one, but after all, it is a very old building. It is only a block from Bourbon and just a few more blocks to great places to eat and shop. We were hoping for a possible upgrade (a balcony), but that never came through. None the less, I would stay here again as we visit New Orleans at least once a year.

Great place close by the action of Bourbon Street. Great place for a short stay.

We enjoyed our stay. Convinient to everything and clean comfortable beds.

We had a great stay! Staff was excellent and extremely kind. Our room was clean, and the balcony over the courtyard was such a great surprise!

The Hotel St. Marie is in the perfect place. Right off Bourbon Street, close to everything without all the noise. The rest of our party stayed on Bourbon Street and needed earplugs and the TV on to drown out the noise of the crowds on the street. The hotel lobby, the bar and cafe, courtyard and pool were beautifully done. The hotel staff was wonderful. There were some renovations being done (painting, replacement of light fixtures, etc ) but otherwise we highly recommend this beautiful hotel.

to start, the whole hotel smells like a musty basement. our room was on the 5th floor and there is a hole in the roof that extends all the way through into the ceiling. the area surrounding the hole has black mold growing all around it and the mold extends through the wall and into the hallway by the door. the paint is peeling and bubbled up throughout the bathroom and around the room. the room is not as big as the pics make it look. unfortunately we were on the "since you used a coupon then you are going to be charged anyway" plan and were stuck with this room and this hotel. i was embarrassed, to say the least, because i told my family what a nice hotel i had gotten us for the trip. i hope we do not have any health issues after being exposed to the black mold. if i thought for a second that i could get a get a refund then i would ask for it, but i am pretty sure that is out of the question. i have pictures of the mess and if you want to see them just ask.

This is a lovely hotel in the middle of the French Quarter. The staff went above and beyond their call of duty to ensure that our stay was flawless. I traveled there for my honeymoon. We spent a wonderful and fun filled week at The Hotel St. Marie. If we ever return we will stay here again.

This hotel build in 1700`s off course beautiful French architecture. Location wise very close to Bourban street and Frenchmen street which is most of music venues are.I will definitely recommend this place

Very friendly and courteous front desk. Super helpful. The room is old world New Orleans, but it could still use a bit of updating. Overall a great place to land if you're in the Quarter.

Close to everything at the French Quarter Bourbon Street. This was our first time in NOLA.

The hotel was close enough to Bourbon Street so that we could walk comfortably any where. When we needed to go farther, we took Uber. The staff was welcoming and the room was comfortable. Wish we had been able to stay another night.

Decent place but no room a/c and had one of few rooms without a balcony

Hotel St Marie is conveniently located close to everything the French Quarter offers. With most rooms having a balcony, it has the potential to be a great hotel. Our room furnishing appeared to be quite old and in need of a re-do. The hall outside our room was being re-painted and papered which was not completed during our stay. The old paper had been removed revealing black mold. The smell of mold was strong in the hall as well as our room. The courtyard pool was unheated, and far too uncomfortably cold to use. High points are the very friendly and helpful staff, and the attached restaurant Vacherie.

Wonderful hotel and staff. It was extremely quite which was a surprise because we were so close to Bourbon Street. We would definitely stay there again and recommend it to everyone.

Besides getting bed bug bites. 10% of the cable channels don't come in. Cox cable sucks

I'll do a pros and cons list to keep it simple: Pros: - Staff was friendly, courteous, and seemed to be willing to help us when needed (ex:plunger - toilet clogged - cot, extra blankets -which I have more to say about under "cons", tv wasn't working, they got on that -again, more under "cons"-) - Room was tidy with great view of Toulouse right off of Bourbon which you could also see. - Mattresses were comfortable with no signs of bed bugs. - AIR CONDITIONING! Cons: - No free continental breakfast which my husband always loves - No duvets offered throughout the hotel. We prefer to sleep in cooler temperatures with the air conditioning on and that wasn't an option due to the lack of duvets. We DID request (multiples times) to have more blankets sent up. The first time they send up two blankets (thin, knitted blankets, not very warm) and two flat sheets big enough for a king bed. We had two queens and a cot. When we asked again for more blankets and explained why we wanted them, they brought up one extra sheet. Come on.... - Found a cockroach in the bathroom the next day which was disgusting. - Room felt damp but I'm sure that's because the AC was on and we opened the doors. - Parking valet took forever sometimes. They should have an option to park your car yourself for a lower fee. We ended up paying just under $40 USD (including tax) to park per night which we think is highway robbery. But you can't do anything about it.... - Our TV service quit on the second night

Was a horrible experience. We booked a room with a balcony and did not know that the balcony was 2ft x 3ft. There were people in the courtyard playing music and beating a drum making it difficult to go to sleep. Then at mid-night some one pulled the fire alarm, in which no one alerted us that is was a false alarm, the elevators then were nonoperational. We went to check out around mid-night (due to the impromptu concert in the courtyard) and see about some sort of a refund, and was told I would have to call the hotel manager. My husbabd called the Manager Brad who has yet to call him back. Do not waste your money on this over priced hotel!! Oh and it is 34.00 a night to park your vehicle.

827 Toulouse St New Orleans LA

Located in French Quarter, Hotel St. Marie is a leisurely stroll from popular sights such as Jackson Square and French Market. This 3-star hotel has 103 rooms and welcomes guests with 2 restaurants, an outdoor pool, and free in-room WiFi. Located in central New Orleans, the hotel is also near Mercedes-Benz Superdome and New Orleans Museum of Art.


Dining

Enjoy dining at Vacherie Dining Room, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

All 103 air-conditioned rooms provide coffee makers, free newspapers, and safes. Guests can expect to find cable TV and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are other standard amenities.


Property features

Guests of Hotel St. Marie enjoy an outdoor pool, free WiFi in public areas, and a meeting room. Valet parking is offered for USD 34.00 per night. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. Additional amenities include free newspapers, a porter/bellhop, and an ATM.

Guest reviews for Hotel St. Marie

Everyone (30) Couples (129) Business (31) Family (51) Other (21) Friends (61)
5

right in the middle of the french quarter

Everyone
Two Queen sized beds Desk Bathroom Balcony

The room was large and comfortable. Although the hotel is less than a block from Bourbon Street, you could hear no noise if the windows and balcony door were closed! The staff is friendly, knowledgeable and accommodating. There is a cafe, restaurant and bar on site - super convenient!

By , from Richmond, VA on Mar 24, 2017

5

wonderful hotel with excellent location.

adults without children

I stayed there with three friends the week of March 13-18. Check in was easy. The hotel was full and they stored our luggage until our room was ready. I received a call on my phone that our room was ready at least 2 hours before official check in time. I booked a balcony room facing the courtyard with two queen beds. That is exactly what we received. The staff was wonderful. They brought us extra towels and went as far as filling our ice bucket for us when we didn't want to walk downstairs to the ice maker. Room service was very quick. They arranged taxi's for us any time we asked and they were right on time. I've never had a better experience with hotel staff even in more expensive hotels. The rooms were clean and comfortable. The balcony was small but we had plenty of room. It was quite with barely any street noise. The location was perfect, about 1/2 block off Bourbon St. Very easy walking to anywhere in the French Quarter. I will definitely stay at the Hotel St Marie again and highly recommend it. The following is just my personal opinion. I love New Orleans and have visited many times. I will visit again in the future but the French Quarter is a vacation for adults not children. If you have small children please pick another location or at least wait until they are grown.

By , from Kentucky on Mar 20, 2017

5

great hotel stone throw away from bourbon st.

Everyone

This hotel is a 30 second walk from Bourbon St, yet it is quite at night which is amazing. Its a great place to stay if you want to be in the center of all the action the French Quarter has to offer and still get a good night sleep. The Room and staff were great as well. Our balcony made us feel like we could be in our hotel and not miss a thing. I highly recommend staying here and we plan too again when we visit Norlens next.

By , from North Carolina on Feb 7, 2017

4

great location

Everyone

It is obvious that the hotel is working on updating due to the smell of new paint, but they are good improvements. I found the staff to be very accommodating and friendly. Antoinette was enthusiastic and approachable. The elevator was a little slow and there was only one, but after all, it is a very old building. It is only a block from Bourbon and just a few more blocks to great places to eat and shop. We were hoping for a possible upgrade (a balcony), but that never came through. None the less, I would stay here again as we visit New Orleans at least once a year.

By , from Colorado on Feb 6, 2017

4

just off bourbon street

Everyone

Great place close by the action of Bourbon Street. Great place for a short stay.

By , from Lynnwood, WA on Feb 5, 2017

4
Everyone

We enjoyed our stay. Convinient to everything and clean comfortable beds.

By on Feb 3, 2017

5
Everyone

We had a great stay! Staff was excellent and extremely kind. Our room was clean, and the balcony over the courtyard was such a great surprise!

By , from West Monroe, LA on Feb 2, 2017

5

great location and ambience

Everyone

The Hotel St. Marie is in the perfect place. Right off Bourbon Street, close to everything without all the noise. The rest of our party stayed on Bourbon Street and needed earplugs and the TV on to drown out the noise of the crowds on the street. The hotel lobby, the bar and cafe, courtyard and pool were beautifully done. The hotel staff was wonderful. There were some renovations being done (painting, replacement of light fixtures, etc ) but otherwise we highly recommend this beautiful hotel.

By , from Saco, Maine on Feb 2, 2017

1

deceiving pics, a lot closer to a $40 room

Everyone

to start, the whole hotel smells like a musty basement. our room was on the 5th floor and there is a hole in the roof that extends all the way through into the ceiling. the area surrounding the hole has black mold growing all around it and the mold extends through the wall and into the hallway by the door. the paint is peeling and bubbled up throughout the bathroom and around the room. the room is not as big as the pics make it look. unfortunately we were on the "since you used a coupon then you are going to be charged anyway" plan and were stuck with this room and this hotel. i was embarrassed, to say the least, because i told my family what a nice hotel i had gotten us for the trip. i hope we do not have any health issues after being exposed to the black mold. if i thought for a second that i could get a get a refund then i would ask for it, but i am pretty sure that is out of the question. i have pictures of the mess and if you want to see them just ask.

By , from mobile, al on Jan 5, 2017

Review comment responded on Jan 13, 2017

Hi John, we are happy that you were pleased with our location and valet service. We do our best to place guests in rooms that exceed their expectations and apologize if that was not the case during your stay. We are unaware of the conditions you describe and ask that you contact us directly with the details of your reservation, we will be happy to respond. We take pride in our historic property and are always working to update and improve. We hope for a future opportunity to restore your confidence in our historic French Quarter hotel.

4

great hotel in the french quarter

Everyone
 Private Balcony Courtyard View

This is a lovely hotel in the middle of the French Quarter. The staff went above and beyond their call of duty to ensure that our stay was flawless. I traveled there for my honeymoon. We spent a wonderful and fun filled week at The Hotel St. Marie. If we ever return we will stay here again.

By , from Thomaston, Ga on Jan 4, 2017