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Hotel St. Marie

3.0 out of 5.0

Recent guest reviews

I was disappointed that I did not get balcony rooms on Toulouse. We were not happy. They said it was because we booked through Orbitz.

dated interior musty room common areas also musty nice parking setup friendly staff

Great experience. Clean and great hotel. Great staff

Room was near the elevator and the bottom of our door had a large gap so we heard everything from the hall, and the elevator dinging . There was a lot of construction being done, so it wasn’t the quiet quaint place we expected. We had paid a lot more then I thought it was worth.

The hotel is being renovated, but the construction did not interrupt our stay. The room was beautiful with all new furniture. Hotel staff was very friendly and helpful, but beware- staff in the bar and cafe were very rude! Also, although the restaurant, bar and cafe and in the hotel, it is difficult to charge purchases to your room, so bring cash or a card!!

Hotel was clean and beds were comfortable, easy walking to attractions in the French Quarter. Staff was pleasant and helpful. However, there was construction going on during our stay (that we were not told about in advance) that kept me from rating the place higher.

Walking distance to most everything in the French Quarter. Second year we have stayed here.

The staff could not have been nicer, from the front desk to everyone you passed in the hall.

This stay was almost what we expected. It was nice enough and within walking distance of the bars and restaurants. Front desk and valet staff were great. However, there was no hair dryer in the room, fake eye lashes were all over our hotel room floor (and stuck to our kids'socks) and the bartender was not a nice person. She was nasty to both my husband and myself on separate occasions. I highly recommend skipping drinks there for that reason. It was a damper on our stay. otherwise, the stay was enjoyable and convenient.

Very nice hotel. Was easy walking distance to everything. The staff was very nice and helpful. Has a very nice restaurant, restaurant and bar and a small coffee/breakfast nook. Just right if you don’t want to be in all the other madness that can be going on! They are doing some renovations to the hotel so there is some noise in the morning. We were upgraded from a window room to a balcony that overlooked the courtyard and pool so that made up for any noise! Would definitely recommend this hotel and can’t wait to see what they’ve done when we come back!

We chose a hotel in the French Quarters because that is where we wanted to spend most of our time. No one (including the web site) told us of a $34 / day parking fee at the hotel - plus tax!

First the desk staff I would give 1 day clerk a good rating and another a fair rating and evening clerk Travis an excellent rating. Bell staff was good. Housekeeping slow but good. When you arrive in a hotel you don't want to hear that you can't get into your room until 4 pm which you know. But, when you're traveling that is the last thing you want to hear, so you take a walk and come back and the rooms aren't ready, but they find you a room, you're grateful. You ask for a tea bag, they don't have one but tell you that you can buy a tea beg from the bar or deli. They restaurant wasn't open. So I went out and brought a box of tea from a deli across the street. Little things like that makes a difference. I don't expect you to post this review, it is just for your info.

Staying here was a great decision because it was so close to bourbon street, cafe du monde, Jackson square, etc. It's location is super convenient and the staff are super nice!

This hotel is in the heart of the French Quarter, half a block from Bourbon Street and in walking distance to many attractions. The rooms were clean, the staff was friendly, but it is a historic building and the age shows in some areas. The courtyard is super cute. We would definitely stay there again.

I was not happy about extra charge for parking and breakfast.

My husband and I are season travelers and this hotel was way below par in every way.. The excuse that it is historical is an excuse not to update & make the rooms attractive & appealing. My first impressions where not good--walked out on a tiny balcony and ripped up chairs sitting there. Sheetrock in the room had holes, pictures needing to be hung correctly, no outlets for cell phones & everything was outdated. Very small pool & $40 a night for parking in the hotel garage. We decided to go last minute with a large group for three days but spent little time here since we didn't like the hotel. Would not recommend or go back to. .

good location and a bit of local charm. staff was nice and food was decent. the property overall needed some deep cleaning and repairs but seems to be in line with the entire French Quarter

Check in was so easy. Clerk was amazing. Very efficient and friendly. Nice bar with busy happy hour. Breakfast was good.

The room was large and comfortable. Although the hotel is less than a block from Bourbon Street, you could hear no noise if the windows and balcony door were closed! The staff is friendly, knowledgeable and accommodating. There is a cafe, restaurant and bar on site - super convenient!

I stayed there with three friends the week of March 13-18. Check in was easy. The hotel was full and they stored our luggage until our room was ready. I received a call on my phone that our room was ready at least 2 hours before official check in time. I booked a balcony room facing the courtyard with two queen beds. That is exactly what we received. The staff was wonderful. They brought us extra towels and went as far as filling our ice bucket for us when we didn't want to walk downstairs to the ice maker. Room service was very quick. They arranged taxi's for us any time we asked and they were right on time. I've never had a better experience with hotel staff even in more expensive hotels. The rooms were clean and comfortable. The balcony was small but we had plenty of room. It was quite with barely any street noise. The location was perfect, about 1/2 block off Bourbon St. Very easy walking to anywhere in the French Quarter. I will definitely stay at the Hotel St Marie again and highly recommend it. The following is just my personal opinion. I love New Orleans and have visited many times. I will visit again in the future but the French Quarter is a vacation for adults not children. If you have small children please pick another location or at least wait until they are grown.

827 Toulouse St New Orleans LA

Hotel highlights

  • Walking distance to Jackson Square and French Market
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in French Quarter, Hotel St. Marie is a leisurely stroll from popular sights such as Jackson Square and French Market. This 3-star hotel has 103 rooms and welcomes guests with 2 restaurants, an outdoor pool, and free in-room WiFi. Located in central New Orleans, the hotel is also near Mercedes-Benz Superdome and National World War II Museum.


Dining

Enjoy dining at Vacherie Dining Room, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7 AM to 11 AM.


Rooms

All 103 air-conditioned rooms provide coffee makers, free newspapers, and safes. Guests can expect to find cable TV and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are other standard amenities.


Property features

Guests of Hotel St. Marie enjoy an outdoor pool, free WiFi in public areas, and a meeting room. Valet parking is offered for USD 34.00 per night. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. Additional amenities include free newspapers, a porter/bellhop, and an ATM.

Room options

Deluxe One King

King 1 | Sleeps 3

Balcony Two Queens

Queen 2 | Sleeps 4

Guest reviews for Hotel St. Marie

Everyone (47) Couples (129) Business (31) Family (51) Other (22) Friends (61)
3
Everyone

I was disappointed that I did not get balcony rooms on Toulouse. We were not happy. They said it was because we booked through Orbitz.

By , from florida on May 15, 2018

Review comment responded on May 17, 2018

Hi Mary, thank you for choosing our hotel for your French Quarter stay. We always recommend guests book with our reservations department to ensure accommodation type and the best rates. Some of our rooms include lovely views of our courtyard or the French Quarter that our guests can request when they are making reservations. We hope to welcome you back soon to experience one of our balcony guest rooms. Again, thank you, and we hope you enjoyed your time in New Orleans.

1
Everyone

dated interior musty room common areas also musty nice parking setup friendly staff

By on May 3, 2018

Review comment responded on May 3, 2018

Thank you for taking the time to share your feedback regarding your stay, our friendly staff, and convenient parking. We take pride in our historic hotel and are always working to improve. Please know that your comments have been shared with our management team. We otherwise hope you enjoyed your visit to the New Orleans French Quarter.

5
Everyone

Great experience. Clean and great hotel. Great staff

By on May 2, 2018

Review comment responded on May 2, 2018

Thank you for choosing our historic boutique hotel, we’re happy you had a fantastic time with us in the French Quarter.

4
Everyone

Room was near the elevator and the bottom of our door had a large gap so we heard everything from the hall, and the elevator dinging . There was a lot of construction being done, so it wasn’t the quiet quaint place we expected. We had paid a lot more then I thought it was worth.

By , from California on Apr 10, 2018

Review comment responded on Apr 11, 2018

Thank you for choosing our historic hotel for your New Orleans stay. We are sorry that you were disappointed with aspects of your stay.Know that your comments have been shared with our management team.

4

nice hotel, great location

Everyone

The hotel is being renovated, but the construction did not interrupt our stay. The room was beautiful with all new furniture. Hotel staff was very friendly and helpful, but beware- staff in the bar and cafe were very rude! Also, although the restaurant, bar and cafe and in the hotel, it is difficult to charge purchases to your room, so bring cash or a card!!

By on Mar 1, 2018

Review comment responded on Mar 1, 2018

Thank you for your patience during our renovation project! Your special mention of our hotel staff service—sorry to learn of the issues in the bar/cafe. Please know that your comments have been shared with management. We hope to welcome you back in the near future.

3

comfy hotel close to bourbon street

Everyone

Hotel was clean and beds were comfortable, easy walking to attractions in the French Quarter. Staff was pleasant and helpful. However, there was construction going on during our stay (that we were not told about in advance) that kept me from rating the place higher.

By , from Quad Cities, IL on Feb 6, 2018

Review comment responded on Feb 7, 2018

Hi Cindy, thank you for choosing our hotel, taking the time to share your experience, as well as your patience during our renovation. We are glad you enjoyed most aspects of your stay. Please know your comments have been shared with our management team. We look forward to the opportunity to welcome you back!

5

nice hotel just off of bourban street.

Everyone

Walking distance to most everything in the French Quarter. Second year we have stayed here.

By , from Omaha Nebraska on Jan 18, 2018

Review comment responded on Jan 19, 2018

Hi Randy, thank you for choosing our hotel for a second time! We hope to welcome you back for a third—soon!

5

nice hotel, great location

Everyone

The staff could not have been nicer, from the front desk to everyone you passed in the hall.

By , from Lighthouse Point FL on Jan 2, 2018

Review comment responded on Jan 5, 2018

Thank you for choosing our hotel and taking the time to share your rating. We hope to welcome you back to the French Quarter soon!

3

left a lot to be desired..

Everyone

This stay was almost what we expected. It was nice enough and within walking distance of the bars and restaurants. Front desk and valet staff were great. However, there was no hair dryer in the room, fake eye lashes were all over our hotel room floor (and stuck to our kids'socks) and the bartender was not a nice person. She was nasty to both my husband and myself on separate occasions. I highly recommend skipping drinks there for that reason. It was a damper on our stay. otherwise, the stay was enjoyable and convenient.

By , from orlando, fl on Dec 29, 2017

Review comment responded on Dec 29, 2017

Hi Nadia, thank you for choosing our historic hotel. We appreciate the special mention of our front desk and valet staff service. We are sorry to learn of the housekeeping issues you described and your disappointing customer service experience—certainly not indicative of our standards. Please accept our sincere apologies and know that your comments have been shared with our management team. Overall, we hope you enjoyed your time in New Orleans and we hope for an opportunity to restore your confidence in our service.

4

close to everything!

Everyone

Very nice hotel. Was easy walking distance to everything. The staff was very nice and helpful. Has a very nice restaurant, restaurant and bar and a small coffee/breakfast nook. Just right if you don’t want to be in all the other madness that can be going on! They are doing some renovations to the hotel so there is some noise in the morning. We were upgraded from a window room to a balcony that overlooked the courtyard and pool so that made up for any noise! Would definitely recommend this hotel and can’t wait to see what they’ve done when we come back!

By , from Fridley,Mn on Dec 1, 2017

Review comment responded on Dec 7, 2017

Hi Michelle, we're glad you enjoyed your stay in the French Quarter. Thank you for sharing your feedback, we value your kind comments and look forward to the opportunity to welcome you for your next New Orleans visit and when our renovations are complete!