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Recent guest reviews

There was a number 2 in the toilet when we got there and attempted to flush it but it overflowed onto the bathroom floor

Poor service...put me in a small room like a box...will never stay again

The location was excellent - proximity to the French Quarter, but not all the chaos. I was surprised by the *mandatory* $15/night amenity fee. I think that could be more prominently displayed and what it does and does not cover.

Location was perfect 👌 and we were treated like a king and queen. I generally like a fridge/microwave in the room, but we were OK without it for this short time, so I would say everything was wonderful.

Location and professional staff. Great access to the quarter but still quiet and quaint.

The staff was great, but the ice machines didn't work and the rooms were very small.

Close to French Quarter. Old and super small room which is way too expensive given the price. They charge $15 amenity fee per day but there isn’t much amenity to use: poor WIFI connection, small gym, then nothing else.

Location Is perfect for walking the quarters and the staff was amazing.

Very modern and retro. Valet shirked his duties. The room was clean but somewhat noisy.

Great location in walking distance to many attractions. Staff was very friendly and prompt to help us. Loved having a coffee shop right in the hotel and rooms were pretty quiet. Highly recommend.

Very thin walls you literally hear the people in the next room talk

central location, easy walking access to French Quarter

Great location and close to the French quarter. Great prices also. Staff was extremely helpful. Will stay again

EVERY THING WAS PERFECT THANKS MANAGER WAS NICE KNEW HIS WAY AROUND TO HELP US WHERE TO GI WHAT TO SEE AND VISIT

St. Charles Avenue New Orleans LA

Hotel highlights

  • 24-hour fitness center
  • 24-hour business center
  • WiFi in rooms and public areas (fees apply)
  • Laundry facilities

Located in New Orleans Central Business District, Indigo New Orleans French Quarter, an IHG Hotel is next to Canal Street and Royal Street. This 143-room, 3-star hotel welcomes guests with a coffee shop/café, a 24-hour gym, and a 24-hour business center.


Dining

For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 1:00 PM and on weekends from 6:00 AM to 1:00 PM. You can get a quick energy boost at the coffee shop/café.


Rooms

Indigo New Orleans French Quarter, an IHG Hotel's 143 rooms provide coffee makers, safes, and phones. Guests can expect WiFi and 42-inch LCD TVs. Bathrooms offer spring water baths, hair dryers, and designer toiletries. Ironing boards and desks are other standard amenities.


Property features

Indigo New Orleans French Quarter, an IHG Hotel features a 24-hour gym, WiFi in public areas, and a 24-hour business center. Valet parking is available for USD 38.00 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, laundry facilities, and wedding services.

Room options

Premium Room

1 Twin Bed | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 3

Suite, 1 King Bed, Non Smoking, Balcony

1 King Bed | Sleeps 4

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Indigo New Orleans French Quarter, an IHG Hotel

Everyone (22) Couples (9) Family (10)
3
Partner Couples

There was a number 2 in the toilet when we got there and attempted to flush it but it overflowed onto the bathroom floor

By , from Chicago on Aug 11, 2020

Review comment responded on Aug 16, 2020

Sorry for the poor experiance that you had with us, we take matters like this very seriously and hope this will not keep you from revisiting in the near future. I would like the opportunity to discuss with you directly, please feel free to contact the hotel to discuss.

1
Everyone

Poor service...put me in a small room like a box...will never stay again

By , from Louisiana on Aug 8, 2020

Review comment responded on Aug 16, 2020

Thank you for sharing your feedback, we wish you continued safe travels in the near future.

4
Business Business

The location was excellent - proximity to the French Quarter, but not all the chaos. I was surprised by the *mandatory* $15/night amenity fee. I think that could be more prominently displayed and what it does and does not cover.

By on Mar 9, 2020

4
Partner Couples

Location was perfect 👌 and we were treated like a king and queen. I generally like a fridge/microwave in the room, but we were OK without it for this short time, so I would say everything was wonderful.

By , from Jasper, Alabama on Mar 2, 2020

5
Family

Location and professional staff. Great access to the quarter but still quiet and quaint.

By on Mar 1, 2020

3
Everyone

By on Feb 27, 2020

3
Family

The staff was great, but the ice machines didn't work and the rooms were very small.

By on Feb 24, 2020

Review comment responded on Feb 24, 2020

I want to personally apologize for the poor experience with the ice machines. We are working on the issue and hope to have the back up and running shortly.

3
Partner Couples

Close to French Quarter. Old and super small room which is way too expensive given the price. They charge $15 amenity fee per day but there isn’t much amenity to use: poor WIFI connection, small gym, then nothing else.

By , from New York on Feb 24, 2020

Review comment responded on Feb 24, 2020

Thank you for sharing your feedback, I wanted to share that we will be undergoing a renovation mid year and hope to have you revisit us in the future.

5
Friends

Location Is perfect for walking the quarters and the staff was amazing.

By on Feb 17, 2020

5
Friends

Very modern and retro. Valet shirked his duties. The room was clean but somewhat noisy.

By on Jan 25, 2020

Indigo New Orleans French Quarter, an IHG Hotel

135 St. Charles Avenue, New Orleans, LA 70130
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