Crowne Plaza New Orleans French Qtr - Astor by IHG

4.0 star property
Hotel with an outdoor pool, steps from Bourbon Street

Choose dates to view prices

Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Exterior
Meeting facility
Check-in/check-out kiosk
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available

Explore the area

View in a map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Place, Bourbon Street
    ‪1 min walk‬
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Caesars New Orleans Casino
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Tower (Alexa Tower)

7.8 out of 10
Good
(80 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Tower (Alexa Tower)

7.6 out of 10
Good
(62 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (French Quarter View)

7.4 out of 10
Good
(8 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

7.0 out of 10
Good
(33 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (New Orleans View)

7.2 out of 10
Good
(22 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible Bathtub (Mobility)

7.2 out of 10
Good
(15 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Communications)

7.8 out of 10
Good
(13 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (New Orleans View)

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

7.8 out of 10
Good
(15 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(5 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Canal Street View)

7.6 out of 10
Good
(26 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Tower (Canal Street View, Alexa Tower)

7.2 out of 10
Good
(23 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Canal Street View)

7.8 out of 10
Good
(7 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower)

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Windowless)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Alexa Tower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible, Tower (Alexa Tower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications, Alexa Tower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Mobility Accessible, Tower (Alexa Tower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Alexa Suite)

  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(94 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(39 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(143 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

New Orleans

Located in French Quarter, Crowne Plaza New Orleans French Qtr - Astor by IHG is next to popular attractions like Bourbon Street and Canal Street. This 693-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Bourbon Street - 1 min walk - 0.0 miles
  • Canal Street - 1 min walk - 0.0 miles
  • Caesars New Orleans Casino - 10 min walk - 0.6 miles
  • Caesars Superdome - 13 min walk - 0.7 miles
  • Ernest N. Morial Convention Center - 15 min walk - 0.8 miles

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Blue Bayou Seafood Restaurant And Oyster Bar - ‬1 min walk
  • ‪Zesty Creole - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk
  • ‪Krystal - ‬1 min walk
  • ‪Voodoo Chicken & Daiquiris - ‬2 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

Hotel with an outdoor pool, steps from Bourbon Street
At Crowne Plaza New Orleans French Qtr - Astor by IHG, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 49 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Coffee makers, safes, and phones are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business center
  • 32,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 27.57 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Frequently asked questions

Is a free cancellation option available at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Crowne Plaza New Orleans French Qtr - Astor by IHG offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza New Orleans French Qtr - Astor by IHG?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza New Orleans French Qtr - Astor by IHG on Oct 15, 2025 start from $79.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Crowne Plaza New Orleans French Qtr - Astor by IHG?

This hotel is situated in French Quarter, just steps from Bourbon Street and Canal Street, and within a short walk of Caesars New Orleans Casino. You'll also find Caesars Superdome and National World War II Museum less than a mile away.

Is parking available on site at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Yes, valet parking is offered for USD 49 per day with in/out privileges. Accessible parking and RV/bus/truck parking are also available for guests.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG have a casino?

No, Crowne Plaza New Orleans French Qtr - Astor by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza New Orleans French Qtr - Astor by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What amenities will couples enjoy at Crowne Plaza New Orleans French Qtr - Astor by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Crowne Plaza New Orleans French Qtr - Astor by IHG?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza New Orleans French Qtr - Astor by IHG serves a cooked-to-order breakfast for a surcharge each morning at Dickie Brennan’s Bourbon.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza New Orleans French Qtr - Astor by IHG though service animals are welcome.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Crowne Plaza New Orleans French Qtr - Astor by IHG?

The closest major airport to Crowne Plaza New Orleans French Qtr - Astor by IHG is Louis Armstrong New Orleans Intl. Airport (MSY), which is 16.2 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Crowne Plaza New Orleans French Qtr - Astor by IHG?

No, you won't find guestrooms with balconies at Crowne Plaza New Orleans French Qtr - Astor by IHG.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG offer wedding services?

Take advantage of the wedding venue at Crowne Plaza New Orleans French Qtr - Astor by IHG if you plan to say "I do" during your trip.

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2043 out of 4925 reviews
Rating 8 - Good. 1108 out of 4925 reviews
Rating 6 - Okay. 751 out of 4925 reviews
Rating 4 - Poor. 462 out of 4925 reviews
Rating 2 - Terrible. 561 out of 4925 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Maricruz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, near of everything you need, restaurants, bars. Good host and great service.
Stayed 3 nights in Sep 2025

4/10 Poor

Dyoolee

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Security staff were amazing very friendly and welcoming . made our stay there worth it
Stayed 3 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Brittany, Murfreesboro

Stayed 2 nights in Aug 2025

8/10 Good

Victoria

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is stepping feet from Bourban Street. The dislike is the pool is small and literally for standing not swimming.
Stayed 5 nights in Jul 2025

6/10 Okay

Miracle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Shirley

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was a place to sleep, I was bitten by bugs as long as the light was on, too much smoking in front of the building, and I didn’t feel safe getting on the elevator with shady looking people.
Stayed 4 nights in Jul 2025

10/10 Excellent

avonda

Stayed 3 nights in Jul 2025

2/10 Terrible

kahri

Stayed 3 nights in Jul 2025

10/10 Excellent

Jakata

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Curtains look like coffee stains on them as well as some spots in the floor. Room was stinky, but other than that it was okay.
Stayed 1 night in Jul 2025

2/10 Terrible

Amber

Disliked: Cleanliness, amenities, property conditions & facilities
This place is old and so dirty. Random doors open. I felt like I was staying in a hostel. The pool was not accessible and it was the main reason why I booked. The front desk even gave me a green wristband knowing the pool wasn’t accessible and from what I could see it was dirty and nothing like the pictures. I will never book here again
Stayed 1 night in Jul 2025

10/10 Excellent

Jauwayllyn

Love it!
Stayed 3 nights in Jul 2025

2/10 Terrible

Maria

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You know exactly why you will never get a single good word from me and you can be sure I’ve let everyone know about how you ignored my requests. Rubbish hotel. Worst I’ve ever been to by far
Stayed 9 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Let freedom ring!

Hotel was what we wanted with location and close to all the fun. We spent July 4th here and let me tell you, New Orleans lets freedom ring!
Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bedbug infestation

The location of this hotel was great, and everyone was very helpful at the counter and valet in person. The room was pretty dirty. Our tub and sink had cracks, paint was missing above our room and our ironing board was broken and they said they couldn’t replace it. We all received bedbug bites our last night. I called the lower lobby to speak to a manager, and I was put on hold for a while. Eventually, we had to just fall asleep because we had to travel in the morning.
Stayed 2 nights in Jul 2025

6/10 Okay

Bianca

Traveled with group
Liked: Staff & service

Service

The bed was not comfortable. There was not a comfortable but some sheets. Also our toilet was leaking every time we flushed and water was running on the floor. We have videos
Stayed 2 nights in Jul 2025

10/10 Excellent

Paula Yvette

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the location,, transportation system was great. The whole ambiance was great. Information was giving at all time , even down to a good place to eat..
Stayed 3 nights in Jul 2025

10/10 Excellent

J. Marc, Delmar

Stayed 5 nights in Jul 2025

8/10 Good

Gilda

10/10 Excellent

Toni, Camarillo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and food.
Stayed 4 nights in Jul 2025

10/10 Excellent

JOSE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location that allows you to be seconds from Bourbon Street plus with a.few.footsteps in the heart of New Orleans' French Quarter.other festivities.
Stayed 2 nights in Jul 2025

8/10 Good

Eliyahu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Keturah

Disliked: Cleanliness, amenities
My 1st room at beds in the bed and the shower water would not go down so we had water at our ankles & it also had a stain on the iron board. The 2nd room had crumbs on the floor and smelled like the sewer. I talked with the front desk on Thur when I saw the bed etc. he said he will let the manger’s know and they will contact me the next day which didn’t happen. I went back down the next day to speak wit the front desk again and he didn’t write it in my reservations but made a manager report. That 3rd day I went down and talk to another employee about what happened and they couldn’t find my complaint. I ask if she could reach the manger and she said she was not available but made a call and the manger said I need to come down to the desk to talk to her. I went down to talk to her the 4th day and she said she didn’t see and complaint in my reservations. I have a print out with the complaint.. she finally looked at the manager complaint sheet and found it. Then told me that it was not that she can do because I booked a third party. Reservations. . I need a full refund. I have all of the information and evidence that I need for you to be able to see everything I’m talking about.
Stayed 4 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking was big inconvenient
Stayed 3 nights in Jul 2025